Alejandro Madrigal

890 W 12th Street

San Pedro, CA 90731
(310)-983-0199
alex_madrigal2042@hotmail.com

SUMMARY OF QUALIFICATONS
Great face to face customer service skills (Three and half years
experience)
Competent computer and software skills

Bilingual, Fluent Spanish (Reading, writing, speaking and

translating)
Accomplished, Associates degree in Computer Information
Systems- Data management
Strong ability to work under pressure
Outstanding ability to learn new software or technological
advancements

EDUCATION
August 2014 to Present
California State University, Dominguez Hills
Major: Business Administration with an emphasis on Computer
Information Systems
Expected: Bachelor of Science degree in Business Administration with a
concentration in Computer Information Systems in May 2017
September 2010 to June 2015
Los Angeles Harbor College
Major: Associate of Science degree in Computer Information SystemsData Management
Completed June 2015, Class of 2015
September 2006 to June 2010
San Pedro High School
Completed in June, 2010 Class of 2010

EMPLOYMENT/EXPERIENCE

September 2012 to Present

Ralphs Grocery Company
Assistant Manager, Costumer Service Clerk
Assist manager with a wide variety of tasks
Solve and accommodate customer complaints or concerns
Provide customer support
Translate customer needs and requests
1

Alejandro Madrigal

890 W 12th Street

San Pedro, CA 90731
(310)-983-0199
alex_madrigal2042@hotmail.com

Calculate inventory
Record losses and sales
Maintain a well organized and clean environment

HONORS AND AWARDS

Named Best Costumer Service of the month winner on February
2016
Deans Honors List, Los Angeles Harbor College, Spring 2015
Deans Honors List Los Angeles Harbor College, Fall 2015