Professional Documents
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Career Snapshot
Aspiring Graphic Designer
6+ years of commended performance in customer service and administrative roles
Excellent customer care and communication skills
Problem solving skills
Relationship building and user training and support
Computer-literate (MAC/PC)
Illustrator, Photoshop, Word, Excel, PowerPoint, Access, Outlook
Bilingual Spanish/English. Fluent and with exceptional verbal and writing skills
Key Skills & Characteristics
Creative/Original/ Artistic
World-Class Customer Service
Fluent Spanish and English Speaker
Troubleshooting/ Problem Solving
Sales Support
Customer Order Fulfillment
Filing Documents & Invoices
Ordering, Shipping & Handling
Call Center Operations
Technical/User Support
Complaint Handling
Reports & Documentation
Resourceful & Driven
Extensive Computer Software Experience
Professional Experience
Sheldons Hobbies San Jose, CA
Executive Assistant/Admin office manager
Top Rated Seller/ Customer Service Rep 2010-2014
Extreme learning Morgan Hill, CA
Call Center Rep/ Student & Parent Advisor 2010-2011
Andrea Frey
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Personal References:
Andrew Douglas
Owner of Sheldons Hobbies
(408) 946-3801
Terry Beazie
Real State and Business Owner
(408)832-0587