Jerry Wright

6300 Chapman Field Drive Miami, Fl 6

Phone: 305.790.4320 E-Mail: jwrig007@fiu.edu

Career Summary

Driven leader pursuing a Hospitality Management degree from Florida International University
with three years of management experience in retail and customer service. Diligent team
player focused on problem solving and demonstrating effective interpersonal skills. Recognized
by peers for being a problem solver and finishing tasks in a timely matter. Other skills include
but not limited fluent in both English/Spanish in written and verbal.

Experience

Walt Disney World Resort- Internship College Program- Merchandise Operations

May 2008-January 2009

Lake Buena Vista, Fl

Delivered daily guest service in fortune 500 company
Creative thinker with proven knowledge in retail
Noted for effective listening skills by peers and co-workers
Successfully manage a forty plus work week while completing educational courses through
Disney University
Translated language from English and Spanish to cast members and guest

WRT World Enterprises INC. Office Assistance

September 2003-August 2005
Miami, Fl

Answered questions and concerns from clients and venders

Processed Purchase Orders of office supplies as needed
Assisted Human Resources Administrator in the preparation of complex reports and
memorandums and helped maintained Employees files and reports
Assisted in the hiring process for new employees and evaluating office personnel
Helped supervise and trained employees to ensure best quality customer service
Addressed internal and external correspondence between clients, venders and Operations
Department
Education
Present

Florida International University

Bachelor of Science in Hospitality Management

Skills & Interests

Computer Applications: Microsoft Word, Excel, Power Point, and Outlook
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Skills: Motivational, Leadership, Communication, Team Building, Multitasking, and
Interpersonal Interests: Tennis, soccer, travel and meeting new people