Taimur Razzak

Address: 307 Al Meer Towers, Tecom.

Dubai, UAE
Cell: +971 50 8801570
Email: telexpert.7@gmail.com

Objective
Seeking a better position in a well-reputed organization as a Sales Personal, where I can skillfully understand the
business requirements. Willing to apply my exceptional skills and abilities in improving and developing the standards
of the organization.

Career Summary
Skilled and capable of handling various assignments efficiently; experience in the field of Sales coordination and
management. Awarded for handling the classified international sales projects of the organization.

Personal Details
Gender Male
DOB 20/01/1994
Nationality Pakistani
Marital Status Single

Skills Summary
 Possesses exceptional communicational and interpersonal skills and abilities.
 Skilled in handling various domestic and international projects independently.
 Good leadership skills and capable of negotiating with various international clients.
 Exceptional writing and presentation skills for handling varied kinds of projects.
 Capable of making quick and better decisions for certain important projects.

Technical and Professional Skills

 Capable of handling different kinds of Microsoft packages such as MS Access, MS Excel, and other MS Office
software packages
 Expert to work on varied operating system platforms such as Windows XP, Windows Vista, etc.
 Well-trained to deal with various internal aspects of the sales and marketing, analyze the market situations,
etc.
 Multi language speaker.

Significant Achievement
 Rewarded as Top Sales Producer several times
 Leadership training course
 Employee of the Month several times

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  Received appreciation letters several times

Professional Experience
July’14 – Present Facilities Executive
Nitty Gritty Technical Services and Contracting LLC, Dubai, UAE
Key Accountabilities:

 Listening to customer requirements and presenting appropriately to make a sale;

 Maintaining and developing relationships with existing customers in person and via telephone calls and
emails;
 Cold calling to arrange meetings with potential customers to prospect for new business;
 Responding to incoming email and phone enquiries;
 Acting as a contact between a company and its existing and potential markets;
 Negotiating the terms of an agreement and closing sales;
 Gathering market and customer information;
 Challenging any objections with a view to getting the customer to buy;
 Advising on forthcoming product developments and discussing special promotions;
 Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by
the prospective customer;
 heck the progress of existing orders; Recording sales and order information and sending copies to the sales
office, or entering figures into a computer system;
 Reviewing your own sales performance, aiming to meet or exceed targets;
 Gaining a clear understanding of customers' businesses and requirements;
 Making accurate, rapid cost calculations and providing customers with quotations;
 Attending team meeting and sharing best practice with colleagues.

December’13 – June’14 Sales Executive

AXACT Pakistan.
Key Accountabilities:
 To handle inbound and out bounds calls
 Enrol Student from all over the world for online education
 Get them enrolled through live chat.
 Provide support through chat and Inbound calls.
 Get three enrolments on daily basis.
 Prospect feedback public relationship and maintain good relationship with the clients.

Aprilr’12 – October’13 Team Lead - Sales

Global Punch Pvt. Ltd.
Key Accountabilities:
 Supervised and Monitored Outbound and Email Support team of 10.
 Developed a system and call scripts to facilitate the efficient management of call volume.
 Provide customer service excellence and technical support on telephony systems and Email.
 Develop sales techniques of each customer service representative to drive revenue growth.
 Assisted the Team by contributing in meeting the Monthly targets set by the company.

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October’10 – February’12 Call Center Agent
USA Digitizers
Key Accountabilities:
 Responsible for making outbound calls to generate new prospects for USA Digitizers.

 Verifying sales and assisting Junior Colleagues

 Maintain good relationship with clients.

 Provide A class customer service to the clients.

 Maintaining excellent customer service and rapport.

 Meeting Monthly sales target.

January’09 – June’10 Telesales Agent

Tele-Xperts
Key Accountabilities:
 Constant outbound calling

 Responsible for setting appointment with customer to attend Travel Seminar in the United States and
Canada.

 Responsible for selling vacation packages.

 Provide excellent customer service.

Academic Qualifications
 Intermediate from Inspire College
 Matriculation from St.Peters High School

“Supporting Documents and References will be provided on request”

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