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Writing and

Presentation are
Systemic, Total
Quality Processes

B o u
n d a
r ie s

Writing is an example of the


Communication System

Sender

back
feed

Message

Performance

Channel

Receiver

Objective, Size, V-Aids,


Environment, Time, Duration, Venue

The Process (1)


1. Define M.
2. Define TS.

Plan

Check

Implement

4. Organize M into:
 Introduction

Improve

3. Collect data about

M.

The Process (2)

Plan

Check

Implement

Improve

 Body

 Conclusion.

1.
2.
3.
4.

The Processes of Writing


Define SMCR+ (OFSETT).
Collect Ideas.
Outline.
Organize.

P
I
P
P
C

5. Field check.
6. Write /Type text.
7. Revise.
8. Field check.
9. Edit /Proofread.
10. Print, Bind, Distribute.
11. Collect feedback. 12. Improve.

I
C, Im
C, Im
C, Im
I
C, Im

The Process (3)

5.Check the plan.


6.Develop the text.
Plan

Check

Implement

Improve

Power: the Process

The Process (4)

P: plan, define SMCR, discover,


O: outline, organize
W: sent/para, special parts
E: evaluate, correct, improve
R: revise, edit. Fine tune

7. Check.
8. Edit, improve.
9. Rehearse & Deliver.
10. Get feedback.
11. Evaluate, Improve.
Plan

Check

Implement

Improve

Plan

Check

The Processes of Writing


1. Define SMCR+ (OFSETT).
2. Collect Ideas.
3. Outline.
4. Organize.
5. Field check.
6. Write /Type text.
7. Revise.
8. Field check.
9. Edit /Proofread.
10. Print, Bind, Distribute.
11. Collect feedback. 12. Improve.

P
I
P
P
C
I
C, Im
C, Im
C, Im
I
C, Im

Implement

Improve

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