Professional Documents
Culture Documents
Presentation are
Systemic, Total
Quality Processes
B o u
n d a
r ie s
Sender
back
feed
Message
Performance
Channel
Receiver
Plan
Check
Implement
4. Organize M into:
Introduction
Improve
M.
Plan
Check
Implement
Improve
Body
Conclusion.
1.
2.
3.
4.
P
I
P
P
C
5. Field check.
6. Write /Type text.
7. Revise.
8. Field check.
9. Edit /Proofread.
10. Print, Bind, Distribute.
11. Collect feedback. 12. Improve.
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C, Im
C, Im
C, Im
I
C, Im
Check
Implement
Improve
7. Check.
8. Edit, improve.
9. Rehearse & Deliver.
10. Get feedback.
11. Evaluate, Improve.
Plan
Check
Implement
Improve
Plan
Check
P
I
P
P
C
I
C, Im
C, Im
C, Im
I
C, Im
Implement
Improve