Phouthong Mary C.

Welch 15 Morrison Road •

Springvale, ME 04083
Home (207) 636.7932•Cell (207) 206.6900
Mcwelch@metrocast.net

PROFESSIONAL PROFILE

Driven, and possess a clear vision for success in establishing goals, and developing
strategies. A team player, detailed-oriented, and have a talent to manage multi-
functional teams, execute plans, organize and manage diverse teams, provide
motivation for achievement of departmental goals. Committed to success and
accustomed to maintaining strong client relationships. Patient and always willing to
learn new skills, and would like to attain a challenging position within a professional
and friendly environment with the opportunity to learn and grow. Familiar with
Microsoft Outlook, Word, Works, Excel Power Point. ABRA, Provider, InfoViewer, C2K,
SBSS, and ESOMIS systems.

ACCOMPLISHMENTS

 Implemented processes with office supplies, employee recognitions, and

recruitment to help reduce cost and time.
 Participated in a job fair at a local universities.
 Distinguished honored graduate USAF Logistics Technical School.
 Completed military service duty of 6 years, and my family.

EXPERIENCE/EMPLOYMENT HISTORY

Sweetser Sanford, ME
Clinical Office Assistant-Case Management
2008-2009
 Process Intakes, enter program assignments and diagnosis.
 Completed payer form, process central enrollment form and change of status
forms to DHHS.
 Audit charts and backup for medical management assistant. Run weekly and
monthly reports, process releases.
 Support Community Based case management programs for York County.
Multitask, data entry, create case assignments, and monitor authorization APS
units through careconnectionme.apshealthcare.

Sweetser Sanford, ME
Human Resources Assistant/Recruiter
2004-2008
Volunteer Supervisor
 Provided supervision to volunteers, recruit, requisitions, personnel action forms,
review applications and resumes, phone interviews, job postings, employment
reports, prepare memos, orientation, badges, tickets, supplies, birth and
memorial process, cash handling.
 Perform background checks, driving record checks, maintain the HR main line,
 data entry, organize, file, prepare and audit personnel files, mail. Process Perkins
Loans, employment verifications, accounts payable requests.
 Safety-Process first injury reports, ergo evaluations, scheduling, employee
recognitions. Assisted with reenrollment (403b retirement, medical, dental,
reimbursement accounts).
 Outreach-contacted different vendors.

NH Air National Guard 157th ARW

Newington, NH
Craftsman 2001-
2007
 Hazardous materials handling (storage and issues, MSDS, dun-ins, due-outs).
 Inventory control, MRSP kits, receiving, processing, and discrepancy reports.
 Weapons handling, local purchasing, perform file drops, rejects, warehouse
operations, open and close, mobility bags, etc.
 Certified in auditable documents, web security and others. Perform additional
administrative work duties (data entry, organize, individual files and equipment
issues, etc.).

Hesser College Portsmouth,

NH
Administrative Assistant
2003-2004
 Open and close up campus, data entry, organize, file, multitask. Maintain
enrollments, class schedules, tracking sheets, attendance, mailing, and
requisitions.
 Ran the bookstore, maintain booklists, order desk copies through publishers,
cash handling.
 Maintain scheduling, memos, transcripts, open house orientations, and
confirmations calls.

Alternate Concepts, Nationwide Insurance

Stratham, NH
Administrative Assistant/Office Clerk
1998-1999
 Open and close up office, process insurance quotes, certificate of insurance.
 Open accounts, process driving record checks, cash deposits, organize, and file.

MILITARY

United State Air Force Honorable Discharged

Newington, NH E5-Staff Sergeant
2001-2007

United State Air Force

NCO Committee Newington,
NH
2006-2007
EDUCATION

United State Air Force 2006-2007

Leadership Training

Community College of the Air Force 2001-

Continuing
Business Administration

Hesser College 1994-

Continuing
Business Science
HOBBIES AND INTERESTS

Spending as much time with my family and friends as much as possible. Reading,
hiking, music.

Phouthong Mary Chanthaboury Welch

15 Morrison Road• Springvale, ME 04083
Home (207) 636-7932•.Cell (207) 206-6900•.Email: mcwelch@metrocast.net
Page 2, Welch

Professional References
For
Phouthong Mary Chanthaboury Welch

Kathleen Hebden
Program Manager-Case Management
Sweetser
43 Industrial Park Road
Saco, Me 04072
Phone Number: 207-294-4558
Email Address: Khebden@Sweetser.org

Floyd Chasse, SPHR

Mercy Regional Health Center (Vice President Human Resources)
P.O. Box 1289
Manhattan, KS 66505-1289
Phone Number: office 785-587-4233 / c ell 785-410-7312
Email Address: Floyd_Chasse@mercyregional.org

h
Mark Eves
Maine House of Representative-District 146
House Majority Office
Room 333, State House
2 State House Station
Augusta, Maine 04333-0002
Phone Number: 207-850-0516 / 207-459-6069
Email Address: RepMark.Eves@legislature.maine.gov/
MEves@sweetser.org

Bill Webber
Portsmouth Naval Shipyard (Training Instructor)
Kittery, ME 03904
Phone Number Office: 207-438-2849
Phone Number Cell: 603-781-9686

Phouthong Mary Chanthaboury Welch

15 Morrison Road•.Springvale, ME 04083
Home (207) 636-7932• Cell (207) 206-6900•.Email: mcwelch@metrocast.net