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Rizal Provincial Hospital Scope of Service

of the
Emergency Department

Introduction

Emergency nursing is a specialty area of the nursing profession like no other.

Emergency nurses must possess both general and specific knowledge about health care to

provide quality patient care for people of all ages. Emergency nurses must be ready to

treat a wide variety of illnesses or injury situations, ranging from a sore throat to a heart

attack.

The ER nurse as member of the emergency response team has been responsible

for triaging and caring for patients at the Emergency Department (ED) for care. . This

includes assessment, diagnosing, planning, therapeutic interventions, care delivery and

evaluation. Emergency nurses specialize in rapid assessment and treatment when every

second counts, particularly during the initial phase of acute illness and trauma.

Emergency nurses must tackle diverse tasks with professionalism, efficiency, and above

all-caring.

This scope of service for the Emergency Department aims to offer guide to ER

nurses so as to provide quality care to patients in the Rizal Provincial Hospital

Emergency Department.

Demographics

Rizal Provincial Hospital (RPH) is under the Rizal Provincial Health Office
governed by the provincial government of Rizal. It is located at Thomas Claudio St. San
Juan Morong Rizal.

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RPH is a 100 bed secondary hospital and is expected to provide the following
services: Medical-Surgical, Gyne-Obstetrics, Pediatrics, Operating Room and Emergency
care. The RPH-ED utilizes numerous nursing diagnostic and therapeutic modalities to
facilitate patient care including the following:
• Emergency Nursing Process
o Primary Survey and Secondary Survey
o Initiation of life-saving measures
o Ongoing assessment of nursing care
o Review of nursing efficacy
o Patient advocacy
• IV cannulation and hydration.
• Management of intravenous therapy including blood transfusion
• Assisting with placement of chest tubes.
• Placement of nasogastric tubes
• Placement of urinary catheters.

Emergency Department Bed Capacity: 12


Core Room 4
Internal Exam Room 2
Hydration Partition 5
Surgery Partition 1
Table 1.1
Hours of Operation: 24 hours a day, 7days a week.
Age range accommodated: All ages
Contact number: (02)6531054 local number 117
Goal of the Emergency Department
• To provide quality emergency care, in the most effective and efficient manner, to all
patients presenting to the RPH-ER
• To provide an efficient transition into the hospital for patients requiring admission.
• To provide accurate triage assessment of all direct admission patients who pass
through the department.

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• To strive to improve the quality of emergency care provided by reviewing practice


and adopting performance improvement projects as a vehicle for change.
• To reflect contemporary practice in emergency care.

The Objectives of Emergency Department


• Primary objective of Emergency Department (ED) is to render immediate quality
care to emergency patient.
• Contributory objectives are:
1.) To have an understanding of survival procedures and emergency life saving
measures.
2.) To provide the best clinical experience for nurses, student nurses and other allied
member of the health care team.

Priorities of Emergency Management


The major goals of emergency medical treatment are:
• To preserve life.
• To prevent deterioration before definitive treatment can be given.
• To restore the patient for useful living.

Guidelines in Emergency Department


1. Emergency cases should only be treated at ER and consultation at OPD.
2. Interview the patient and complete the ER Pink Form (Appendix A) then
provide ER charge slip (Appendix B) and instruct payments at the
information section. If the patient established an OPD record previously,

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instruct the patient or relative to retrieve their OPD White Form record at
the information section.
3. Obtain the vital signs of the patient. Patient age 0-13 should be weighted
as well as those that will be treated under Surgery Department.
4. Place the patient in comfortable position, maintain patent airway, provide
adequate ventilation, employ resuscitation measures as necessary and
assess for chest injuries which precedes airway obstruction.
5. Assess whether or not the patient can follow command, evaluate the size
and sensitivity of the pupils and motor response.
6. Assist the doctor while examining the patient and carry out orders
promptly and accurately which includes IVF, O2 therapy and medications.
7. If the patient condition needs admission, call the ward for available room
then obtain informed consent. Complete the admission documents
(Appendix C) and attach the ER pink form to the documents whereas OPD
white form should be returned back to the information section.
8. Document pertinent information regarding patient condition and the
treatment measures given.
9. Carry out all the STAT orders like medications, procedures, laboratories
(Ultrasound, UTZ, Chest X-Ray, ECG), before the patient were brought to
their designated Ward Department.
10. For critically ill patient, the nurse should accompany the patient to the
ward for proper endorsement.
11. Refer to other agencies for further management as the patient’s condition
suggests. Coordinate to the driver and arrange referrals. Ambulance
should be equipped with oxygen set, ambubag and emergency kit prior to
transfer.

Job Description of the Nurse on Duty

• In Patient Care
a. Plan to meet the total nursing needs of the patient.

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b. Supervise all nursing attendants related directly and indirectly to patient care.
c. Evaluate of the effectiveness of patient care.
d. Evaluate if the effectiveness of the patient care,
e. Promote the improvement of the patient care.
f. Give direct nursing care to the patient.
g. Responsible for the accurate assessments and documenting treatments and
care rendered whether it may be independent, interdependent or dependent.
h. Responsible for execution of doctor’s order.

• In Unit Management
a. Plan for the environment conducive to the physical, spiritual well being of the
patient.
b. Participate in the formulation, interpreting and implementing objectives and
policies of nursing care.
c. Promote good nurse-patient relationship.
d. Promote the improvement of nursing service in the unit,
e. Teach and guide all new nursing personnel in the unit.
f. Assist in the orientation program of the new nursing personnel in the unit.
g. Demonstrate new procedures and use of the new equipment in the unit.
h. Impart health teaching in personal hygiene to the patient and member of the
family.

Duties and Responsibilities of the Emergency Nurse on Duty (ER NOD)


The continuity of nursing care is maintained throughout a 24-hour period by three
8-hour shifts. The ER-Nurse is responsible for individualized patient care, placing patient
in rooms and liaising with case management.

Staff Nurse: Shift 6-2

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I. Endorsement
• Receive endorsement from 10-6 shift.
• Receive the unit, check supplies and instruments available for the ER
Department.
• Receive and check patients in the IE Room, Surgery and Hydration Partition and
Core Room as well as the Incoming patients during shift transition.
• Check the available rooms per department for admission of patient for the shift.
• Check ER Logbook and verify if records from previous shift were returned to the
information section.
II. Patient Care
• Give oral medication and injection as ordered.
• Prepare and administer intravenous therapy as ordered.
• Assist in treatment and special procedure to be done for the patient.
• Prepare the patient with medicine secured from supplies if indigent.
• Explain the diagnostic procedures like X-ray, ECG, UTZ that the patient will be
subject to.
III. Ward Policies
• Answer telephone calls.
• Make sure that only one companion comes with the patient in the ER.
• Make sure that the patient or the significant other is informed about any
procedure prior to execution.
IV. Proper Documentation
• Check the admission documents, referral request and prescription before patient
were discharged or transferred.
• Document all medical treatment and nursing intervention given to the patient.
• Document or report any untoward incident during the shift in a clean piece of
paper. Indicate the date and time of incident, people involved, actual scenario,
with the signature over printed name of the Nurse on Duty and address it to the
Supervisor or Head Nurse.
V. Housekeeping and Maintenance
• Supervise and guide the nursing attendant within the shift.
• Report out of order equipments and instruments to the Head Nurse.

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• Request supplies from Central Supply Room for ER use.

Staff Nurse: Shift 2-10


I. Endorsement
• Receive endorsement from 6-2 shift.
• Receive the unit, check supplies and instruments available for the ER
Department.

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• Receive and check patients in the IE Room, Surgery and Hydration Partition and
Core Room as well as the Incoming patients during shift transition.
• Check the available rooms per department for admission of patient for the shift.
• Check ER Logbook and verify if records from previous shift were returned to the
information section.

II. Patient Care


• Give oral medication and injection as ordered.
• Prepare and administer intravenous therapy as ordered.
• Secure consent for admission of the patient.
• Assist in treatment and special procedure to be done for the patient.
• Prepare the patient with medicine secured from supplies if indigent.
• Explain the diagnostic procedures like X-ray, ECG, UTZ that the patient will be
subject to.
III. Ward Policies
• Answer telephone calls.
• Make sure that only one companion comes with the patient in the ER.
• Make sure that the patient or the significant other is informed about any
procedure prior to execution.
IV. Proper Documentation
• Check the admission documents, referral request and prescription before patient
were discharged of transferred.
• Document all medical treatment and nursing intervention given to the patient.
• Document or report any untoward incident during the shift in a clean piece of
paper. Indicate the date and time of incident, people involved, actual scenario,
with the signature over printed name of the Nurse on Duty and address it to the
Supervisor or Head Nurse.
V. Housekeeping and Maintenance
• Supervise and guide the nursing attendant within the shift.
• Maintain the cleanliness of the ER Department.
• Extend help in cleaning through dusting and scrubbing off the equipments used
like urinals, bedpans, surgical instruments, and station area.

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• Report out of order equipments and instruments to the Head Nurse.

VI. Supplies and Equipments


• Check available instruments for procedures.
• Refill containers with supplies like dried or wet cotton balls soaked with saline,
alcohol or betadine.
• Clean instruments and gloves for autoclaving.
• List supplies, instruments and equipments needed for the following day that
needs to be endorsed to the incoming 10-6 NOD for requisition.

Staff Nurse: Shift 10-6


I. Endorsement
• Receive endorsement from 2-10 shift.
• Receive the unit, check supplies and instruments available for the ER
Department.

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Emergency Department

• Receive and check patients in the IE Room, Surgery and Hydration Partition and
Core Room as well as the Incoming patients during shift transition.
• Check the available rooms per department for admission of patient for the shift.
• Check ER Logbook and verify if records from previous shift were returned to the
information section.

II. Patient Care


• Give oral medication, intravenous, and parenteral injection as ordered.
• Prepare and administer intravenous therapy as ordered.
• Secure consent for admission of the patient.
• Assist in treatment and special procedure to be done for the patient.
• Prepare the patient with medicine secured from supplies if indigent.
• Explain the diagnostic procedures like X-ray, ECG, UTZ that the patient will be
subject to.
III. Ward Policies
• Answer telephone calls.
• Make sure that only one companion comes with the patient in the ER.
• Make sure that the patient or the significant other is informed about any
procedure prior to execution.
IV. Proper Documentation
• Check the admission documents, referral request and prescription before patient
were discharged of transferred.
• Document all medical treatment and nursing intervention given to the patient.
• Document or report any untoward incident during the shift in a clean piece of
paper. Indicate the date and time of incident, people involved, actual scenario,
with the signature over printed name of the Nurse on Duty and address it to the
Supervisor or Head Nurse.
V. Housekeeping and Maintenance
• Supervise and guide the nursing attendant within the shift.
• Maintain the cleanliness of the ER Department.
• Extend help in cleaning through dusting and scrubbing off the equipments used
like urinals, bedpans, surgical instruments, and station area.

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• Report out of order equipments and instruments to the Head Nurse.


VI. Supplies and Equipments
• Check available instruments for procedures.
• Refill containers with supplies like dried or wet cotton balls soaked with saline,
alcohol or betadine.
• Clean instruments and gloves for autoclaving.
• List supplies, instruments and equipments needed for the following day that
needs to be endorsed to the incoming 6-2 NOD for requisition.

Referral of Patient to other Hospital

Patients with condition requiring tertiary care need to be transferred to tertiary hospital

for further management. Inter-referral form is given to the patient addressed to the agency they

are being endorsed to or to their hospital of choice (Appendix F). Communicable Disease Cases

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and Psychiatric Cases are transferred to specialty hospitals that cater such conditions. A referral

book is kept for records for reference and inquiry of significant others of patients.

Procurement of Medicine

Prescription should be given as soon as possible to the patient or their significant others

when medications are not available at the hospitals pharmacy. Relatives are instructed to buy

outside the hospital pharmacy whenever supplies are not available. Emergency Room (ER)

supplies used in critical cases should be replaced as soon as possible. In case that patient cannot

afford to replace the ER supplies used, a charge slip must be given to the hospital pharmacy for

inclusion in the patient’s bill.

Policies Regarding Emergency Supply


1. ER cabinet must be maintained filled adequately with supplies and emergency kit for
urgent cases. It is the responsibility of the ER nurse to determine and monitor the
adequacy of equipment, instruments and supplies for the use of the ED.

Treatment Sets Available

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2 Thoracostomy Set: Adult (1) and Pedia (1)


2 Cut Down Set: Adult (1) and Pedia (1)
1 Thoracostomy set with different size of tracheostomy which has individually packed:
Lumbar Sets (2)
Suturing Set (6)
Burn Dressing Set (1)
Internal Examination Set (1)
2. No instruments or articles should be brought outside the unit except if it is subject to
sterilization.
3. Borrowing of instruments or articles for personal used and for use outside the unit is
not allowed.
4. If an instrument, catheter or drainage tube is attached to the patient upon transfer to the
ward, the nurse in charge must replace those supplies ready for another emergency; some
articles shall be replaced as soon as possible for use.
5. The outgoing and incoming nurse on duty must have endorsement of all equipment and
articles.

Disposition of Broken Articles


1. If in case of breakage of anything in the unit a letter of explanation must be written and
forwarded to the proper authority.
2. There should be a replacement at once of any breakage and losses in the unit.
3. Condemning of article that cannot be use should be brought to supply for replacement.

Patient Presentation
Patient Age Range
The Emergency Department provides health care for emergency presentations for all
triage categories of patients ranging from newborn to the aged.

Presenting Conditions

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A. Surgical Case
Cases which require usual and operative procedures are catered. These include burns,
cuts, fall fractures and vehicular accident which happened few minutes prior to
consultation. Hernia that requires emergency operation is accommodated, however
elective cases are referred OPD.

B. Pediatric Case
Febrile patients are asked to consult at OPD except when there is possible convulsion.
Patient having LBM and vomiting that would require hydration are treated within the
Hydration Partition of Emergency Room.

C. Medical Cases
Febrile patients are asked to consult at OPD except for patients with convulsion and
chills. Patient having LBM and vomiting that would require hydration are treated within
the Hydration Partition of Emergency Room.

D. Obstetric and Gynecologic Cases


Obstetric and Gynecologic patients presenting to the ED will be triaged, assessed and should
be given initial treatment before referred to the Resident on Duty. Patients who are in labor,
with vaginal bleeding and the likes are assessed, given immediate care then referred. For
those coming from consultation and follow up they are referred to OPD. Pre-natal check
up is asked to come on their scheduled date.

E. Medico-Legal Case
This include vehicular accident, mauling, stub wounds, gunshot wound, suicidal attempt
or injection of poison that happen few minutes or hours prior to consultation.

F. Gross Death

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Patient expires less than 24 hours are advice to secure death certificate to their respective
Municipality.

G. Dead On Arrival (DOA)


Relatives are advised to send patient for autopsy and death certificate shall be issued by
the Medico-Legal Officer who performs the examination. In case that the patient has no
relatives available it should be reported to the guard for proper coordination to the police
officer.

MINOR PROCEDURES AT ER
Thoracostomy
A surgical incision is done in the mid-axillary line at the level of the nipple line or higher
with the insertion of one or more chest tube connected to a drainage bottle.
• To remove air and fluid from the thoracic cavity.

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• To facilitate re-expansion of the lungs after surgery or trauma.

Guidelines to the Nurses role in the Management of patient undergoing Thoracostomy


1. Explain the procedure to the patient and indicate how he can be helpful.
2. Obtain an informed consent.
3. Ensure that chest x-ray is done before and after the procedure. These are used to
localize fluid and air in the pleural cavity and facilitate in determining the puncture site.
Ascertain in advance if chest roentgenograms have been ordered and completed.
4. Prepare instruments needed in the procedure:
• Scalpel and blade
• Needle holder
• Cutting needle
• Suture silk
• Metz scissor
• Tissue forcep
• Sterile gloves
• Gauze pads
• Cotton balls soaked in betadine
• Local anesthetic (Lidocane)
• Syringe with needle
• Thoracostomy tube
• Saline solution
• thoracostomy bottle with connecting tube
5. Place patient in an upright position, either sitting on the side of the bed or in a chair
with arms and head resting on the back of the chair. For patients unable to sit-up, they are
placed in a semi-fowler’s position with arms held above the head.
6. Paint the midaxillary line at the level of the nipple line or higher with three coats of
betadine.
7. Assist the surgeon during the procedure.

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8. After insertion of chest tube, attach the drainage tube from the pleural cavity to the
tubing that leads to along tube that ends under a sterile saline in the drainage.
9. The end of the chest catheter from the patient is submerged about 2.5cm (1inch) below
the surface of sterile normal saline. This water acts as a one-way valve or seal to allow air
or fluid from the patient’s chest to flow down the tubing.
10. Secure the connecting points of the tubing with tape to make sure that the tubing
remains airtight.
11. Mark the original fluid level wit tape on the long glass tube. This marking will show
the amount of fluid and how fast it collects in the drainage.
12. Make sure there is fluctuation of fluid level in the long glass tube. The fluctuation of
fluid level shows an effective communication between the pleural cavity and the drainage
bottle.
13. Watch for leaks of air in the drainage system as indicated by constant bubbling in the
water seal bottle.
14. Observe and report immediately of rapid, shallow breathing, cyanosis, pressure in the
chest and symptoms of hemorrhage.
15. Record amount of fluid, nature, color and viscosity. If ordered prepare sample for
labory evaluation.
16. If the patient is to be transported, place drainage bottle below the chest level.
17. Chest tube may be clamped during transportation, as a safety measure with some
units. Check with surgeon as to whether or not clamping is contraindicated. Two clamps
(hemostats) should be kept at bedside at all in case water-seal bottle is accidentally
broken.

Thoracentesis
Nursing Intervention for Patient’s undergoing Thoracentesis:
1. Inform client about the procedure and indicate how he can be helpful.
3. Obtain informed consent.
4. Prepare the equipments needed in the procedure:
• Aspirating needle

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• Large aspirating needle


• Hypodermic syringe with needle
• Small forcep
• Sterile gauze pad
• Sterile gloves
• Specimen bottle
5. Then place the patient in an upright position, either sitting on the side of the bed with
arms and head over the bedside table or sitting in the chair with arms and head resting in
the back of the chair. This position with arms and shoulder raised, elevate the rib and
makes it easier for the physician to insert the needle when desired. Patients who are
unable to sit up are placed on their side with affected side uppermost.
6. Expose the entire chest. The site of aspiration is determined from chest x-ray and
percussion.
7. The skin is disinfected with betadine. The site is usually in the 7th or 8th intercostal
space in the posterior axillary line.
8. Assist the physician during the procedure.
9. Instruct the patient not to cough during the procedure to prevent trauma to the lungs.
10. Inform the patient on his unaffected side for approximately 1 hour to permit the
pleural puncture site to seal itself and thus prevents fluid seepage from cough or from
gravitational forces.
11. After the procedure, apply pressure dressing lower punctured site.
12. Record total amount of fluid withdrawn. If ordered, prepare samples of fluid for
diagnostic evaluation.
13. Evaluate client’s response to the procedure.
Debridement
The process of cleaning an open wound by removal of foreign materials and dead tissue
(Eschar) so healing may occur without hindrance.
Purpose:
• To prevent infection since devitalizec tissue acts as a culture medium for bacteria

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• To promote rapid healing


Nursing Interventions for Patients undergoing Debridement:
1. Explain procedure to patient
2. Obtain consent from patient.
3. Gather necessary equipments needed in debridement.
• Smooth Forcep-Thumb forccep
• Sterile Gauze
• Gauze pads
• Saline Solution
• sterile scissor
4. Position patient with the affected side exposed.
5. Analgesics are usually given as ordered by the physician to alleviate pain during the
procedure.
6. Irrigate wounds with saline solution to remove some debris attached to them
7. Assist the surgeon in the procedure as needed.
8. If bleeding occurs during the procedure brought about a thorn small blood vessel,
pressure may be applied for homeostasis.
9. Medication such as sulfamylon is then applied is then applied and smoothly with the
aid of tongue depressor.
10 The type of dressing usually consists of a single layer of fine mesh gauze. The purpose
of applying some type of light covering includes prevention of infection, facilitation of
debridement, maximum contact by topical agents, and prevention of fluid evaporation
with loss of body heat.

Incision and Drainage


Surgical procedure of an inflamed and superlative are must frequently carried out because
of infection. The cavity is usually irrigated and ound packed and allowed to heal by
granulation. The causative organism is often staphylococcus.

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Nursing Intervention for Patients undergoing I and D:


1. Information patient about the procedure and indicate how he can be helpful.
2. Obtain an informed consent.
3. Gather instruments needed in the operation:
• scalpel with blade
• curved forcep
• eye sheet
• drain
• syringe with needle
• sterile gauze
• local anesthetic
• sterile gloves
4. Position patient with operative site exposed.
5. Paint the site with antiseptic solution before surgeons apply the drape.
6. After procedure, pressure dressing is applied to seal the wound.
7. Evaluate patient’s response to procedure

Excision
Removal of tissure, organ or tumor from the body.
Nursing Intervention for patient undergoing Excision.
1. Informed patient about the procedure.

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2. Secure consent from the patient.


Check the order of the surgeon.
Determine available equipments needed for the procedure
• Scalpel with blade
• Needle holder
• Cutting needle
• Silk Cutting Suture
• Oallis Forcep
• Metz Scissor
• Tissure Forcep
• Sterile Gloves
• Gauze Pads
• Cotton With Betadine
• Lidocaine
• Syringe with Needle

Suturing
Nursing Intervention for patients undergoing suturing:
1. Inform patient about the procedure.

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2. Secure consent from the patient.


3. Prepare the instruments needed for the procedure:
• cutting needle
• needle holder
• suture silk
• sterile 4”x4” gauze pad
• cotton with betadine
• local anesthetic
• syringe with needle
• sterile gloves (Latex-free or Latex made)
4. Position the patient exposing the affected area.
5. Arrange the instruments in the mayo table.
6. After donning gloves to the surgeon, assist in obtaining local anesthetic.
7. After suturing a clean dressing is then put in place.
8. Evaluate patient’s response to the procedure.

Removal of Foreign Body

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Removal of foreign body like needle, fish hook, bone, wood or glass which penetrates the
skin and underlying tissue.
Nursing Intervention for patient undergoing removal of foreign body.
1. Position patient with site exposed.
2. Instruct the patient not to remove foreign body since unskilled manipulation produces
swelling or infection which makes removal difficult.
3. The physician places marker ear the foreign body before any attempt of surgical
removal is made.
4. Request for x-ray is made as ordered to confirm the success of the surgery.
5. Ensure x-ray examination is done before the procedure.
6. During the procedure, instruct patient to prevent trauma and decrease movement that
may affect the affected surgical area.
7. Dressing is applied after removal of the foreign body.
8. Instruction in cleaning and home management is given to the patient.

SURGICAL CASES AT ER

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Vehicular Accident
Nursing Considerations:
*Note if the patient is positive in Alcoholic Breath (+). For any medico-legal pattern a
form should be attached to the OPD record.

Wounds
1. Ask the patient when, where and how did the patient acquired the wound.
R! More than 3hours delay in management increases risk of infection.
2. Inspect the wound using aseptic techniques.
2.a Shave around wound if necessary.
3. Clean the wound area as well as the surrounding tissue in aseptic technique.
3.a If the wound is open, clean the wound in and around with cotton soaked in
betadine.
3.b Lacerated wound exposing internal organs can be flushed with PNSS.
3.c Remove devitalized tissue and foreign matter.
3.d Clamp and tie bleeding vessels and/or pack the wound with sterile gauze and
bandage for pressure.
4. Assist physician in suturing the wound.
5. Apply non-adhesive dressing.
6. Administer antimicrobial agents as prescribed.
7. Elevate site to limit accumulation of fluid in he affected area.
8. Administer tetanus prophylaxis as prescribed.
6. If the patient may go home, advice the patient and relative for home management.
7. If the patient condition requires hospitalization. Inform the patient and relative and
secure consent.
8. Advise the patient and relative to report any signs of complication like fever, bleeding,
rapid swelling, foul odor, profuse serosangenious drainage.
Multiple Traumas
1. Place the patient on stretcher.

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2. Assess the patient ABC’s:


3. Provide open airway and ventilation.
4. Stop bleeding at open wound by packing with sterile gauze and elastic bandage.
5. Take vital signs and GCS score.
6. Refer to the ROD.
7. Interview the patient or the significant other for history of incident: NOITOIDOIPOI
Nature of Incident (NOI), Time of Incident (TOI), Date of Incident (DOI), Place of
Incident (POI)
8. Splint long fracture.
9. Catheterize the patient as ordered.

Burns
• Superficial Partial Thickness (1st Degree Burn)

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Involves the epidermis, reddish, painful.


• Deep Partial Thickness (2nd Degree Burn)
Involves the dermis, moist surface, with vesicles, painful.
• Full Thickness (3rd Degree Burn)
Involves the subcutaneous layer, pearly white, no pain.
• Full Thickness (4th Degree Burn)
Involves the muscles and bones, blackish or charred, no pain.
Nursing Intervention:
1. Promote respiratory function.
 Establish an open airway
 Provide Oxygen therapy as prescribed.
2. Promote Fluid-Electrolyte, Acid-Base Balance
3. Assess the vital signs, urine output and note LOC.

Emergency Treatment:
1. First Aid
 Burns less than 10%, immense in cold or tap water for 15 minutes.
 For chemical burns, do copious water lavage.
2. Airway
 Endotracheal intubation is preferred than traecheotomy if necessary to establish
airway
3. Intravenous therapy
 Intravenous therapy is required for burns larger that 20% in adults.
 Large bore needle, venipunture or cut should be used for IV therapy.
 Sample for CBC, blood typing, blood sugar, BUN, UA, Na+, and K+
 Weight the patient if not possible, ask the patient’s weight or have an estimate.
 Fluid replacement:
1. Plain LR only in 1st 24 hours
2. Adult: 2ml x body weight (kg) x % of burn

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Rizal Provincial Hospital Scope of Service
of the
Emergency Department

3. Children: 3mil x body weight (kg) x % burn


4. Insert a Foley catheter for patient on IVF to monitor urine output.
5. Give analgesic as ordered.
6. Give tetanus prophylaxis as ordered.
7. Wound care
a. Clean the wound with soap and water.
b. Remove the rigs and bracelet of the patient.
c. Do not provide a pillow is the ear of the patient is burned.
d. Cover the wound with sterile or clean dressing.

8. Transport
a. Contact the receiving hospital.
b. Maintain correct IV infusion.
c. Ensure drainage
d. Administer oxygen.

MEDICAL CASES AT ER

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Rizal Provincial Hospital Scope of Service
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Emergency Department

Cerebrovascular Accident (CVA)


CVA or Stroke is the onset of neurological dysfunction resulting from disruption of the
blood supply to the brain.

Nursing Interventions:
1. Asses the patient’s level or responsiveness, arousal and awareness
Measure the neurological assessment of the patient using Glasgowcoma scale (GCS).
2. Place patient in a comfortable position, if unconscious, patient in lateral or semi prone.
3. Check the patient’s baseline neurovital signs.
4. Assess the patient’s airway. Remove dentures or anything that obstruct the airway.
5. Administer oxygen as needed.
6. Refer to the medical resident duty.
7. Carry out physician’s order such as:
• Insertion of intravenous fluid and medications.
• Preparing for possible insertion of nasogastric tube and IFC
• Request for blood chemistries, Electrocardiogram (ECG), Chest X-ray (CXR)
• Instruct the patient and/ or relatives for the prescribed diet of the patient.
8. Accompany patient to ward nurse

Bronchial Asthma
Created 2006 Revised May 2010 Page 28 of 51
Rizal Provincial Hospital Scope of Service
of the
Emergency Department

A disease characterizes by variable, recurrent, reversible airway obstruction clinically


manifested by intermittent episodes of wheeling and dyspea. It is associated with hyper
responsiveness of the bronchi to various stimuli that may be antigen-mediated.

Nursing Responsibilities
1. Assess the rate, depth and character of respiration.
2. Place the patient in high Fowler’s position, sitting position, or whichever position the
patient feels comfortable.
3. Administer oxygen installation at 2-3L/min as needed.
4. Teach the patient how to do deep breathing properly. Promote its use and benefits
towards his condition.
5. Take vital signs.
6. Call the physician.
7. Provide nebulization therapy as ordered.
8. Administered medications as ordered.
9. Assess effectiveness of the therapy.
10. Refer to doctor for further order.

Hypertension

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Rizal Provincial Hospital Scope of Service
of the
Emergency Department

A disease of vascular regulation in which the mechanisms that control arterial pressure
within the normal range are altered.

Nursing Interventions:
1. Identify signs and symptoms such as headache, weakness muscle cramps, tingling
palpitations and sweating visual disturbances.
2. Take the patient’s vital signs and record.
If the blood pressure is 140/90 mmhg and above, let the patient lie on bed.
3. Refer the resident on duty.
4. Administer medication as ordered (usually nifedipine 5mg SL)
5. Recheck the blood pressure after 15-30 minutes of drug administration. And document
and refer the response of the patient to the Medical Resident on Duty (MROD) for further
management.
7. Request for ECG and other blood chemistries as ordered.
8. Instruct patient on diet restrictions and the importance of follow up and health care
visits.

Myocardial Infarction (M.I.)

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Rizal Provincial Hospital Scope of Service
of the
Emergency Department

Dynamic process by which one or more regions of the heart muscle experience as severe
or prolonged del rense in oxygen supply because of insufficient coronary blood flow ;
subsequently , necrosis or tissue death occurs.

Nursing Interventions:
1. Gather information regarding the patient’s chest pain.
Nature and Intensity
 Onset and Duration
 Location and Radiation
 Precipitating and Aggravating Factors
2. Place the patient n Fowler’s position to reduce workload of the heart.
3. Obtain Vital Signs.
4. Refer to the MROD.
5. Administer O2 therapy as ordered and encourage deep breathing exercise.
6. Request for ECG and their laboratory examination as ordered.
7. Administer medication nitroglycerine (NTG) and narcotics as ordered.
8. Obtain baseline vital signs prior to giving agents and 10-15 minutes after each dose.
9. If his condition requires hospitalization, inform patient and relatives and secure
consent.
10. Provide a quiet atmosphere.
11. Accompany the patient to the ward for proper endorsement.

Peptic Ulcer Disease (PUD)

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Rizal Provincial Hospital Scope of Service
of the
Emergency Department

Excavation of the mucosal lining of the esophagus, stomach, pylorus and duodenum.

Nursing Interventions:
1. Determine the location, character, radiation,
2. Determie if there is gastrointestinsl bleeding and refer to resident physician.
3. Take vital signs.
4. If there is profuse bleeding:
• Administer prescribed IV fluids.
• Request for stat determination of hemoglobin, hematocrit and typing.
• Prepare patient for NGT insertion and do gastric lavage as orders by the
physician.
• Administer prescribed medications.
5. If hospitalization is needed, inform the patient ad relatives. Secure consent for
admission.
6. Endorse to ward nurse.

Seizure

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Rizal Provincial Hospital Scope of Service
of the
Emergency Department

Episodes of abnormal motor, sensry autonomic or psychic activity as a consequence of


sudden excessive discharge of electrical impulse from cerebral neurons.

Nursing Interventions:
A.During the attack:
1. If aura proceeded, insert padded tongue depressor to patient’s mouth.
2. When jaws are already clenched because of spasms, do not try to insert the mouth
depressor.
3. Place the patient on the side to prevent aspiration. Loosen the patients clothing.
4. Safety precautions should be implemented.
5. Administer Oxygen therapy.
B. After the Attack:
1. Turn the patient’s head to his side.
2. Take and record vital signs.
3. Note for the following and record:
• Description of the circumstances before the attack
• The first thing the patient did during the attack
• Duration and frequency of the attack.
4. Refer to the physician.
5. Administer IV fluids ad anticonvulsant drugs as ordered.
6. Suction secretions as ordered.
7. Observe patient closely.
8. If his condition requires hospitalization, inform the patient and relatives and secure
consent.
9. Endorse the patient to ward nurse.

Acute Gastroenteritis (AGE)

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Rizal Provincial Hospital Scope of Service
of the
Emergency Department

Increase in frequency and consistency of bowel movement ranging from formed turned to
watery.
Nursing Interventions:
1. Determine the characteristics, amount frequency of stool and vomittus.
2. Assess for signs of dehydration.
3. Take vital signs.
4. Refer to MROD
5. If the patient’s condition doses not require hospitalization, instruct on oresol intake and
observance of proper hygiene.
6. If hospitalization is required, inform the patient and/or significant others then secure
consent.
7. Administer IV fluids as ordered.
8. Endorse to ward or accompany the patient and significant other to Hydration Section.

Alcohol Intoxication
Nursing Interventions:
1. Assess the patient’s level of consciousness.
2. Place patient in a comfortable position.
3. Check the vital signs and papillary size and reaction to light.
4. Refer to MROD.
5. Request for random blood sugar as ordered.
6. Administer IV fluid with high concentration of glucose and vitamin B complex as
prescribed.
7. If the patient is severely agitated or violent, restraints can be applied for the safety of
the patient and the nurse.
8. If the condition needs hospitalization, inform relatives.
9. Carry out all stat orders.
10. Accompany the patient to the ward for proper endorsement.

Dyspnea

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Rizal Provincial Hospital Scope of Service
of the
Emergency Department

1. Assess for level of consciousness and ascertain circumstances that cause dyspnea.
2. Place the patient on high back rest while assessing the patient for accompanying signs
and symptoms such as cough, cyanosis and others.
3. Encourage doing deep breathing exercise.
4. Take vital signs.
5. Refer to the MROD.
6. Administer Oxygen therapy as prescribed.

Hemoptysis
Nursing Interventions:
1. Ascertain whether blood is coming out from nose or throat, gastrointestinal tract or
lungs.
2. Document for the quantity, color and character of the coughed out blood.
3. Place the patient on bed rest.
4. Take vital signs.
5. Save all coughed out blood.
6. Refer to the MROD and carry out orders.
7. Maintain a calm reassuring approach.
8. If the patient is admitted, inform the patient and secure consent.
9. Carry out all stat orders before patient is brought to ward.
10. Accompany the patient to ward for proper endorsement.

Poisoning

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Rizal Provincial Hospital Scope of Service
of the
Emergency Department

i. General non-corrosive
Nursing Interventions:
1. Assess the level of consciousness and ability to swallow.
2. Place the patient in sde lying position.
3. Administer Oxygen therapy as ordered.
4. Take vital signs.
5. Remove poison from the patients’s stomach immediately by inducing vomiting. Carry
out gastric lavage procedure to remove any unabsorbed poison.
6. Refer to the MROD and carry out orders.
7. Remain at the side of the paitent and provide emotional support.
8. Instruct the family to bring the unuse poison to the hospital for identification of
components.

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Rizal Provincial Hospital Scope of Service
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Emergency Department

ii. Carbon monoxide Poisoning


Occurs at industrial and household areas as an attempt to suicide. Carbon monoxide binds
to the oxygen carrying component of the blood hemoglobin and reduces oxygen transport
throughout the circulatory system.
Nursing Interventions:
1. Assess level of consciousness
2. Check vital signs.
3. Refer to the MROD.
4. Administer high concentration of oxygen therapy as ordered.
5. Request ECG and blood studies as ordered.

Food Poisoning
1. Determine the source and type of poison ingested.
2. Take vital signs.
3. Administer oxygen therapy as ordered.
4. Refer to the MROD.
5. Insert and IVF as prescribed.
6. Collect food, gastric contents, vomitus, serum and feces for diagnostics.

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Rizal Provincial Hospital Scope of Service
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Emergency Department

OB-GYNE CASES AT ER

Placenta Previa
Nursing Interventions:
1. Obtain baseline data. BP, PR, RR, WT, appearance, and LOC.
2. Evaluate the amount of blood loss and duration of bleeding.
3. Refer to the attending physician and carry out oders.
4. Request for stat hemoglobin, hematocrit, blood typing as ordered.
5. Administer IVF using large bore needle.
6. Position patient in left lateral decubitus to promote placental prefusion.
7. Administer oxygen therapy as ordered.
8. Secure consent as ordered.
9. Endorse the patient to the ward.

Abruptio Placenta
Nursing Interventions:
1. Obtain Vital Signs
2. Evaluate the amount of blood loss.
3. Refer to ROD and carry out orders.
4. Position the patient in left lateral with head elevated.
5. Administer oxygen therapy as ordered.
6. Insert an IVF using large bore needle.
7. Secure consent for admission.

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Rizal Provincial Hospital Scope of Service
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Emergency Department

Pregnancy Induced Hypertention (PIH) or Pre-Eclampsia


A disorder during pregnancy after the 20th week o gestation and involving edema,
proteinuria and hypertension.

Eclampsia
Convulsions occur in the absence of underlying neurological condition in the presence of
hypertension, edema and proteinuria.

Nursing Interventions:
1. Obtain baseline data.
2. Note for the intensity, duration and frequency of pain and the amount of blood loss.
3. Refer to the ROD and carry out orders.
4. Secure consent for admission.
5. Administer IVF using large bore needle. And if necessary a second line maybe inserted
as ordered.
6. Request for stat hemoglobin, hematocrit and typing.
7. Secure consent for admission.
8. Endorse to ward.

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Rizal Provincial Hospital Scope of Service
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Emergency Department

Incomplete Abortion
Nursing Interventions:
1. Obtain baseline vital signs.
2. Position patient on left lateral side.
3. Inform ROD and carry our orders.
4. Give all medications as ordered.
5. Secure consent for admission.
6. Administer oxygen as needed.
7. Prepare a tongue blade for eclamptic patient.
8. Explain the effects of all medications.
9. Protect eclamptic patient from injury during seizure.
10. Insert IFC and note for the color and amount of urine output
11. Accompany patient to ward with proper endorsement.

Ectopic Pregnancy
1. Obtain baseline data. Take the vital sign of the patient.
2. Note for the intensity, duration and frequency of pain and the amount of blood loss.
3. Refer to ROD and carry out orders.
4. Secure consent for admission.
5. Administer IVF using a large bore needle. And if necessary a second line maybe
inserted as ordered.
6. Request for stat hemoglobin, hematocrit ad typing.
7. Bring patient to ward and endorse properly.

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Rizal Provincial Hospital Scope of Service
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Emergency Department

Septic Abortion

1. Obtain baseline data. Take the vital signs.


2. Evaluate bleeding, duration of the symptoms upon manifestation.
3. Report to ROD and carry out orders.
4. Administer IV line as ordered
5. If admission, secure consent.
6. Brought patient to ward.
Postpartum Hemorrhage
Nursing Intervention:
1. Obtain baseline data.
2. Evaluate the bleeding of the patient. Note the amount and duration of bleeding.
3. Report to the ROD.
4. Administer an IV line as ordered as STAT.
5. Secure consent if the patient is for admission.
6. Request for STAT CBC, typing as ordered.
7. Endorse the patient to ward.
Uterine Atony
Caused by the following factors such as: Multiple pregnancy, Polyhyramnios, Prolong
labor with maternal exhaustion, Deep anesthesia, Fibromayomata, Retained Placental
Fragments
Nursing Interventions:
1. Obtain baseline data. Take and document vital signs. Assess the amount of bleeding.
2. Report to ROD and carry out orders.
3. Secure consent if the patient is for admission.
4. Start IV line as ordered.
5. Emphasized the importance of complete bed rest.
6. Request for stat CBC and typing as ordered.
7. Endorse to patient to ward.

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Rizal Provincial Hospital Scope of Service
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Emergency Department

PEDIATRIC CASES AT ER
Dyspnea
Nursing Responsibility:
1. Asses the child-breathing pattern.
Respiratory Physical Assessment
1.a Note the pattern of respirations:
Rate
Regularity:
 Apnea Episodes (cessation of breathing for 20seconds)
 Periodic Respirations (period of rapid respiration, separated by
periods of slow breathing or short periods of no respiration which is N in
young infants)
Respiratory Efforts:
 Nasal Flaring
 Open Mouth Breathing
Facts in Respiratory Assessment
• Infants are obligatory nose breathers and diaphragmatic breathers.
• Number and size of alveoli continue to increase until age 8 years.
• Until age 5, structures of the respiratory tract have a narrow lumen and children
are more susceptible to obstruction and distress from inflammation.
• Normal respiratory rate in children is faster than in adults.
NORMAL RESPIRATION IN PEDIA
Infants 40-60
1 year 20-40
2-4 years 20-30
5-10 years 20-25
10-15 years 17-22
15 and older 15-20

1.b Observe skin color and temperature particularly mucus membranes and peripheral
extremities.

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Rizal Provincial Hospital Scope of Service
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Emergency Department

1.c. Note behavior:


 position of comfort
 signs of irritability, lethargy, facial expression, if (+) anxiety
2. Take and document the vital signs: HR, RR, T, WT and assessment.
3. Refer to the ROD and carry out orders.
Interdependent Nursing Intervention:
 0xygen therapy R! Verify the ordered regulation per minute to the physician.
Dependent Nursing Inervention:
 Suctioning R! Assess response of patient and note if there is (+) improvement in
respiratory status. Fr
 Deep Breathing Exercise R! Laughing and crying also stimulate coughing and
deep breathing.
4. If patient have diarrhea is mild and with signs of dehydration, give oresol solution as
tolerated, and hydrate the patient as ordered.
5. If the patient is severely dehydrated and needs admission, inform relatives and secure
consent.
6. Administered IVF and regulate as ordered. Document the time the IVF was started.
8. Endorsed properly to ward.

Fever
Nursing Intervention:
1. Assess physical condition and appearance of the patient. Note if the patient has a
history of convulsion.
2. Take vital signs and weight.
3. If highly febrile perform Tepid Sponge Bath (TSB) till fever subsides.
4. Administer antipyretic as ordered.
6. Continue TSB.
7. Educate patient with home medication and management.
8. Inform the patient and/or relative if admission is needed then secure consent.
9. Start IV therapy, regulate and document the start of infusion then carry out all orders.

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Rizal Provincial Hospital Scope of Service
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Emergency Department

10. Endorse patient to the ward.


Seizure - An involuntary contraction of muscle caused by abnormal electrical brain
discharges.
Febrile Seizure-Associated with high fever 38.9°C to 40ºC.
Nursing Interventions:
1. Assess the patient. Note the onset and duration of seizure as well as previous history.
2. Maintain a patent airway with the child lying on his side during onset of seizure.
3. Apply tongue depressor if needed.
4. Take vital signs: T, PR, RR, and WT
5. Perform TSB to patient or instruct to significant others. R! Reduce fever.
*After seizure subsides *Refrain from alcohol or cold water bath. R! Extreme
cooling causes shock! Alcohol fumes stimulates seizure!
6. Refer to ROD and carry out orders.
7. Suction secretion PRN.
8. Secure consent for admission.
9. Administer IV therapy and carry out orders.
10. Inform the NOD on ward for oxygen need of the patient.
11. Endorse the patient to ward.

Tetanus (Lock Jaw)


Nursing Interventions:
1. Assess the patient for muscle rigidity, stiff ness of neck and jaw and opisthotonus,
2. Administer oxygen therapy per inhalation.
3. Take vital signs and weight.
4. Refrain patient from movement or stimulation to avoid seizure episode or spasm.
5. Refer to ROD.
6. Administer IVF therapy and emergency drugs as ordered.
7. Inform relative and patient about the condition of the patient.
8. Secure consent if the patient is for admission.

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Emergency Department

9. If the patient needs to be transferred, inform the relative and make necessary
arrangements for transfer ambulance, on call ROD and NOD.

Food Poisoning
Ingestion of food/drink with chemical or natural substance contaminated with bacterial
toxins or organisms.
Nursing Interventions:
1. Assess the patient. Note for the source and type of poisoning substance ingested.
2. Take vital signs and weight.
3. Administer oxygen therapy per inhalation.
4. Inform ROD and carry out order/s.
5. Administer IVF therapy and emergency medications.
6. Prepare NGT and saline and assist the ROD in the procedure.
7. Perform gastric lavage until clear out put is obtained.
8. Inform the relative and/or patient the need of admission and secure consent.
9. Endorse to ward.

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Emergency Department

APPENDICES

APPENDIX A -- PINK ER FORM

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Rizal Provincial Hospital Scope of Service
of the
Emergency Department

RIZAL PROVINCIAL HOSPITAL


Morong, Rizal

EMERGENCY ROOM SECTION PATIENT’S RECORD

Name: _______________________________ OPD NO.: ___________


Address: _____________________________ ERS NO.: ___________
Age: ______ Status: ______ Sex: M F Date of Birth: ______/ ______/ ______
Person Responsible: ________________ Tel./ Cellphone No.:_______________
Philhealth Member: Yes No
Date: _____/_______/ _______ Time Seen: _______/_______ AM/ PM
Time Arrived: ____/ _____AM / PM Time Disposed: ___________ AM/ PM

Department: Please Check:


Medicine Surgery Pediatrics OB-Gyne Others
Admitted Transferred Sent Home Absconded Expired

HISTORY OF PRESENT ILLNESS CLINICAL HISTORY

Physcial Examination:
Vital Signs: BP: HR: RR: TEMP: WT:

Physical Examination:
Clinical Impression: _______________________________________________________
________________________________________________________________________
Management: ____________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________

________________________________ _______________________________
RESIDENT ON DUTY NURSE ON DUTY

APPENDIX B --ER CHARGE SLIP

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Rizal Provincial Hospital Scope of Service
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Emergency Department

EMERGENCY ROOM SECTIION


CHARGE SLIP

Date:_________________

Name:_________________________________________________________

CHARGES (Please check appropriately) AMOUNT

ER Consultation Php 20.00


Nebulization 20.00
Oxygen consumption 15.00
Hydration 20.00
Suture Removal
Others
_____________________________
_____________________________
_____________________________

TOTAL: Php ______________

-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- --
--

ACKNOWLEDGEMENT SLIP
Ibalik po sa EMERGENCY ROOM NURSE ang bahaging ito para sa maayos
na pagtatala ng iyong pagpapakonsulta.

Amount Paid:___________________ Info Clerk:___________________

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Emergency Department

APPENDIX C
SEQUENCE OF ADMISSION DOCUMENTS

1. ADMISSION PREFACE
2. INTRAVENOUS FLUID SHEET
3. CLINICAL CASE RECORD
4. T, P, R GRAPHING SHEET
5. CONSENT
6. DOCTOR’S ORDER
7. NURSES REPORT

APPENDIX D – INFORMATION SHEET

RIZAL PROVINCIAL HOSPITAL


Morong, Rizal
______________________________ ____________________________ _______________________
Family Name Given Name Middle Name
Apelyido Pangalan Gitnang Apelyido

__________ _____________ __________________ __________________________


Age Sex Status Date of Birth
Edad Kasarian Petsa ng Kapanganakan

__________________________ __________________________ __________________________


Sitio/ Barangay/Street Municipality Province
Kumpletong Address Bayan Probinsya

______________________________ _________________________ _________________________


Person Responsible Relationship Tel./Celphone No.

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Emergency Department

APPENDIX F
INTER-HOSPITAL REFERRAL SLIP

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Emergency Department

RIZAL PROVINCIAL HOSPITAL


Morong, Rizal

INTER-HOSPITAL REFERRAL SLIP

To: ______________________________________ Date:___________________


Patient: ____________________________ Age: _____ Sex/ Status: __________
Address: _________________________________________________________
Chief Complaint: __________________________________________________
History of Present Illness: ___________________________________________
________________________________________________________________
________________________________________________________________
Pertinent Physical Findings: _________________________________________
________________________________________________________________
________________________________________________________________
Action taken/ Meds given/ Laboratory: ________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
Impression: ______________________________________________________
________________________________________________________________
Reason for referral: ________________________________________________
________________________________________________________________

Thank you!

_______________________________

Created 2006 Revised May 2010 Page 51 of 51

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