OD INTERVENTIONS

OD interventions are plans or programs comprised of specific

activities designed to effect change in some facet of an organization

TYPES OF OD INTERVENTION

Group level Intervention

Performance Management Intervention

Career Development Intervention

Inter-group Intervention
INTER-GROUP INTERVENTION
 INTER-GROUP INTERVENTION

Intergroup interventions are integrated into OD programs to

facilitate cooperation and efficiency between different groups within
an organization

Focus on improving intergroup relations.

Provide ways of increasing interaction and communication.
Example:
Daimler-Benz AG and Chrysler Corp. to form DaimlerChrysler has
entailed challenges.
Indications of a financial flop.
The two have different skills and specialties.
Instead of collaborating, Mercedes and Chrysler groups often compete.
 INTER-GROUP CONFLICT

CHARACTERISTICS:

Perception of other as the enemy

Decreased Communication

Praise of self

Inter-Group conflict depends on:

Incompatible Goals
Scarce resources

Degree of interdependence of task activities

INTER-GROUP TEAM Building

INTERGROUP TEAM BUILDING INTERVENTIONS

Improves intergroup relations between work teams
Easy flow of communication

Steps-
OD practitioner meets the leaders of the groupfor understanding the requirement.
A & B two groups meet separately & are asked to write about the attitudes &
perceptions towards each other, problem related to group etc
Group also tries to anticipate what the other group would write
Exchange of written information & Understanding the communication gap
Helps in sorting out many issues and Unresolved problems are again discussed
Helps to improve interactions
MANAGING CONFLICT

Organizational conflict does not need to be

eliminated but instead managed.
Diagnosing conflict involves learning basic
conflict styles used in dealing with conflict:
Desire to satisfy self.
Desire to satisfy others.
CONFLICT STYLES
 Techniques TO Deal With
Inter-group Intervention
Deals with conflicts openly to manage tensions

OD Techniques include:
Third Party Consultations – Uses third party, usually outside practitioners
to help open communications, level power and confront between
groups.

Organisational Mirroring – Feedback on how other other elements of

organisation view them.

Inter-group team building

THANK YOU