Professional Documents
Culture Documents
Decisions pass
down formal Information flows
channels from up formal channels
managers to from staff to
staff management
Illustrating Structures 2
Entrepreneurial
Key Key
Quick to act but
worker worker
pressure on
decision makers
One or two
Most small Decision people make
businesses have this maker decisions
structure
Great reliance on
key workers
Key Key
supporting decision
worker worker
makers
Illustrating Structures 3
Matrix
Project A
Project teams Staff with
created specialist skills
Project B
Illustrating Structures 4
Independent
Not suited to most
Dr A businesses due to
lack of control Dr B
Support systems
to professionals
such as doctors
Dr D Dr C
More on Business Structure
Centralisation Decentralisation
• Managers keep control • Empowering and
• Decisions are made in motivating
the interests of the • Freeing up senior
whole business
managers’ time
• Costs can be cut by
standardising • Better knowledge of
purchasing and so on those closer to
• Strong leadership customers
• Good staff development
Channels of Communication
Board of Directors