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    Nishi Agarwal
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    The 7S framework breaks an organization down into 7 key elements: strategy, structure, systems, skills, shared values, staff, and style. These elements can be categorized as either "hard" elements like strategy, structure, and systems, which are more tangible, or "soft" elements like skills, shared values, staff, and style, which are more intangible cultural aspects. The framework is used by McKinsey as an approach to problem-solving for organizations by analyzing how these different elements work together or need adjustment.

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    The 7S framework breaks an organization down into 7 key elements: strategy, structure, systems, skills, shared values, staff, and style. These elements can be categorized as either "hard" elements like strategy, structure, and systems, which are more tangible, or "soft" elements like skills, shared values, staff, and style, which are more intangible cultural aspects. The framework is used by McKinsey as an approach to problem-solving for organizations by analyzing how these different elements work together or need adjustment.

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    156 views5 pages

    Mckinsey Framework

    Uploaded by

    Nishi Agarwal
    The 7S framework breaks an organization down into 7 key elements: strategy, structure, systems, skills, shared values, staff, and style. These elements can be categorized as either "hard" elements like strategy, structure, and systems, which are more tangible, or "soft" elements like skills, shared values, staff, and style, which are more intangible cultural aspects. The framework is used by McKinsey as an approach to problem-solving for organizations by analyzing how these different elements work together or need adjustment.

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    of 5

    MCKINSEY’S 7S FRAMEWORK

    THE HARD S’s

    Strategy: the direction and scope of the company over the long
    term.

    Structure: the basic organization of the company, its


    departments, reporting lines, areas of expertise and
    responsibility (and how they inter-relate).

    Systems: formal and informal procedures that govern everyday


    activity, covering everything from management information
    systems, through to the systems at the point of contact with the
    customer (retail systems, call center systems, online systems,
    etc).
    THE SOFT S’s
    Skills: the capabilities and competencies that exist within the
    company. What it does best.

    Shared values: the values and beliefs of the company.


    Ultimately they guide employees towards 'valued' behavior.

    Staff: the company's people resources and how the are


    developed, trained and motivated.

    Style: the leadership approach of top management and the


    company's overall operating approach.
    MCKINSEY’S APPROACH TO
    PROBLEM-SOLVING

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