Cherry Chen

chezza.love.dj@msn.com
2 Barrow Street, Coburg, Victoria, 3058
Mobile: 0457308705

Objective

I am a experienced and ambitious person whos looking for a challenging new role where
customer service and communication skills and experience will add value.

Profile

Experienced providing superior customer service in person and by phone. Able to establish
rapport, define and solve problems. Highly trainable.
High levels of computer processing skills in both hardware and software (Words, Excel,
Publisher, Power Point)
Administrative experience including data entry, filing and reception duties.
Highly orgainsed and efficient. Able to prioritze and handle multiple tasks.
Works well in a group environment and under pressure.

“Cherry has always been punctual, turning up to every shift and he has always presented
herself in a professional and tidy manner.” – quote (Bond Lounge Bar Melbourne
Reference Letter)

Tertiary Education

2009

Bachelor of Marketing at RMIT University

High School Education

2008

12)) at Brauer College (ENTER

Completed VCE (yr 12 ENTER:: 90
90..5)

Subjects::
Subjects
- English STUDY Score: 35 (scaled: 33.35)
- Math Methods STUDY Score: 38 (scaled: 40.81)
- Further Math STUDY Score: 45 (scaled: 40.10)
- Physics STUDY Score: 36 (scaled: 39.18)
- Accounting STUDY Score: 34 (scaled: 33.44)
 - Info Processing & Mgmt STUDY Score: 42 (scaled: 40.23)
- Graphic Design STUDY Score: 38 (scaled: 36.00)

Awards::
Academic Awards
2007 Academic Prize for Chinese
2007 Australian Schools Computer Science Competition – Distinction
2008 Westpac Mathematics Competition – Distinction
2006 University of New South Wales International Science Competition – Distinction
2006 School Badminton Captain
2007 School Table Tennis Captain

Certificate and Skills

Fluent English and Chinese (spoken and written)

Fidelio – Hotel Front Office Software
Microsoft Office (Word, Power Point, Excel)
Responsible Service of Alcohol – RSA
Food Handler’s Certificate
Silver Service

Extra Curricular Activities

University::
University
Markerting Student Society, 1st Year Representative
Member of Australasian Association School Student Council

Community Involvement

2007 Red Cross Door Knock Appeal:

Lower Templestowe Region
Camberwell Region

2006 Leukemia Foundation Teddy Bear Appeal

Work Experience

2006 - Milk Bar

- Front Counter Service
- Storage Management
- Money Management
- Opening and Closing Store

2 2007 - Jimmy Leung’s Kitchen Restaurant

- Taking customer orders
- Serving food and beverages
- Giving recommendations and suggestions
- Light cleaning duties
- Opening wine skills
 - Carrying 3 Plate skills

2009 – Bond Lounge Bar Melbourne

- Front Counter and Customer Service
- Catering for functions
- Basic Bartending skills
- Promotional and marketing tranining

Interests

Media and Communication – Performed lived interviews and talk shows on radio
Music – Piano
Sport – Table Tennis, Badminton, Basketball, Tennis

*Note: Testimonials and References can be submitted upon request.