Professional Documents
Culture Documents
Daily Pending Calls (Spare & Other Reason) : Customer Type (AMC/ FMS/ Otr/ Warranty) Call No/Case ID
Daily Pending Calls (Spare & Other Reason) : Customer Type (AMC/ FMS/ Otr/ Warranty) Call No/Case ID
Customer
Type
Call
Sno Customer (AMC/ Region Engineer Log Date
No/Case ID
FMS/ OTR/
Warranty)
Domain ID Blocked
Video Confrence
ID Locked (Domain)
Video Confrence
System not starting
Scanning need to done
Application Not working
Close
Close
Close
Close
Tonar Close
Close
Close
Close
Close
Close
RAM Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Open
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Open
Close
Close
Close
Close
Open
Open
Close
Close
Open
Close
Close
Close
Close
Close
Close
Close
Close
Projector and Laptop Close
Close
Close
Close
Close
Close
RAM Close
Toner Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Video Confrense Device Close
Close
Video Confrense Device Close
Close
Projector and Laptop Close
Close
Open
Close
Close
Close
Close
Video Confrense Device Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Video Confrense Divece and Projector Close
Close
Close
Close
Close
RAM Close
Close
Close
Video Confrense Divece and Projector Close
Close
Close
Close
Close
Close
Close
Close
Close
close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Tonar Close
Close
Video Confrense Divece and Projector Close
Close
Close
Close
Close
RAM Close
Video Confrense Divece and Projector Close
Close
Close
Close
Close
Projector and Laptop Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Projector and Laptop Close
Close
Close
Close
Close
Remarks
Ageing
Scanned 4104
Done 1
Paper Jammed 1
ID Unlocked 1
Driver reinstalled 1
Call logged at HCL call NO. CP1136 1
Done 1
Scanned 1
Scanned 1
Scanned 1
Reinstalled 1
Unlocked 1
Office Reinstalled 1
Scanned 1
Done 1
Call logged at HCL call NO. CP1259 1
Scanned 1
Reinstalled 1
Scanned 1
Done 1
Paper Jammed 1
ID Unlocked 1
Printer restarted 1
Done 1
Anti Virus Updated 1
Virtual Memory Incrased 1
Sequrity logs was full cleared now working fine 1
Printer reinstalled 1
Done 1
Done 1
Done 1
Call logged at HCL call NO. CP1278 1
Reinstalled 1
Mail Quota mails Archived 1
HDD Crashed need to contact 3 COM
Scanned 1
Scanned 1
HDD Crashed need to contact 3 COM
System Directoly connected 1
System Directoly connected 1
System Directoly connected 1
System Directoly connected 1
System Directoly connected 1
System Directoly connected 1
System Directoly connected 1
System Directoly connected 1
System Directoly connected 1
System Directoly connected 1
System Directoly connected 1
Replaced 1
Unlocked 1
HDD Crashed need to contact 3 COM
Mail Quota mails Archived 1
Reinstalled 1
Toner changed 1
System Scanned with McAfee 1
HDD Crashed need to contact 3 COM
HDD Crashed need to contact 3 COM
Unlocked 1
Driver reinstalled 1
HDD Crashed need to contact 3 COM
Replaced 1
Scanned 1
Scanned 1
Mail Quota mails Archived 1
Leased Line Down Call logged at Bharti 1
Mail Quota mails Archived 1
Scanned 1
Password Reset 1
Done 1
Scanned 1
Office Reinstalled 1
Anti Virus Updated 1
Virtual Memory Incrased and temp files deleted 1
Sequrity logs was full, cleared now working fine 1
RAM replace and call logged at HCL CP1481
Toner replaced
Replaced 1
Scanned 1
ID Unlocked 1
Password Reset 1
Done 1
Driver reinstalled 1
Virtual Memory Increased temp files deleted 1
Virus Problem System Scanned 1
Tonar changeed 1
Call logged at HCL Call NO.-CP1020 1
Tonar changeed 1
Replaced 1
Anti Virus Updated 1
Scanned 1
Active X Installed 1
Password Unlocked 1
Scanned 1
Reconfigured 1
Scanned 1
System Scanned with McAfee 1
Scanned 1
Password Reset 1
Virtual Memory Increased temp files deleted 1
Scanned 1
Security log file cleared 1
Over Quota mails archived 1
Scanned 1
Scanned 2
Toner cleared
Back up taken
Reconfigured 1
Virtual Memory Increased temp files deleted 1
Password Reset 1
Driver reinstalled 1
Scanned 1
Scanned 1
Scanned 1
Over Quota mails archived 1
Password Reset 1
Unlocked 1
Outlook configured 1
Patch applied 1
Scanned 1
Setup Problem, configured 1
Problem with system speed rectified 1
Scanned 1
Anti Virus Updated 1
Done 1
Reconfigured 1
Done 1
Unlocked 1
Done 1
Mail Quota mails Archived 1
Temprature too high call logged at HCL CP1216 1
IP Phone configured 1
Printer configured 1
Scanned 1
Scanned 1
Done 1
Reconfigured 1
Reconfigured 1
Scanned 1
Scanned 1
Data cable was Unplugged 1
Over Quota mails archived 1
configured 1
Scanned 1
Anti Virus Updated 1
Done 1
Paper Jammed 1
ID Unlocked 1
RAM reattached now working fine 1
Driver reinstalled 1
Call logged at HCL call NO. CP1136 1
Scanned 1
Mail Quota mails Archived 1
Done 1
Scanned 1
Anti Virus Updated 1
restarted 1
Over Quota mails archived 1
Scanned 1
ID Unlocked 1
J Initiator Installed 1
Reconfigured 1
Call logged at HCL call NO. CP1358 1
Call logged at HCL call NO. CP1358 1
Scanned 1
Done 1
Outlook configured 1
configured 1
Paper was jammed and cleared now. 1
IP Phone restarted 1