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Foundations of Group

Behavior

Chapter 8 1
Defining and
Classifying Groups
Command Groups
Formal
Task Groups

Interest Groups
Informal
Friendship Groups
Chapter 8 2
Stages of Group Development
Prestage I Stage I Stage II
Forming Storming

Stage III Stage IV Stage V


Norming Performing Adjourning

Chapter 8 3
Group Behavior Model
Group
Group
Member
Task
Resources

External Performance
Group
Conditions and
Processes
Satisfaction

Group
Structure

Chapter 8 4
External Conditions
Imposed on the Group
• Overall strategy • Employee selection
• Authority structures • Evaluation-rewards
• Formal regulations
• Culture
• Resources
• Work setting

Chapter 8 5
The Resources
of Group Members

Knowledge,
Personality
Skills, and
Characteristics
Abilities
Chapter 8 6
Identity Expectations

Group
Roles
Conflict Perception

Chapter 8 7
Performance Appearance

Group
Norms
Resources Arrangement

Chapter 8 8
Conformity to Group Norms

❖❖❖ Studies by Solomon Asch ❖❖❖

X A B C

Chapter 8 9
Status in the Group

Norms Equity

Culture

Chapter 8 10
Size of the Group
• Small groups

• Large groups

• Social loafing

• Individual effort

Chapter 8 11
The Composition
of the Group

Diversity
Demography
Cohorts

Chapter 8 12
Cohesiveness-Productivity Relationship
Cohesiveness
High Low
Performance Norms

High Moderate
High
Productivity Productivity

Low Moderate to Low


Low
Productivity Productivity

Chapter 8 13
Effects of Group Processes
Process
ProcessGains
Gains

Synergy
Synergy

Potential
Potential Potential
Potential
Group
Group Group
Group
Effectiveness
Effectiveness Effectiveness
Effectiveness

Process
ProcessLosses
Losses

Social
SocialLoafing
Loafing

Chapter 8 14
Group Decision Making

Advantages Disadvantages

 More Diversity of Views  Dominant Individuals


 Increased information  Unclear Responsibility
 Higher-quality decisions  Time and money costs

 Improved Commitment  Conformity pressures


Chapter 8 15
Accuracy Creativity

Group Effectiveness
and Efficiency

Speed Acceptance

Chapter 8 16
Group Decision
Making

Groupthin Groupshift
k

Chapter 8 17
Interacting Brainstorming

Techniques for Group


Decision Making

Nominal Electronic
Chapter 8 18

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