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    venki9999
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    The document summarizes the key steps in the customer dining experience at a cafe or restaurant. It involves the customer arriving, being seated, ordering and paying for food and drinks, and then leaving. The staff takes the order, prepares and serves the food, generates the bill, and processes payment before the customer departs. The document also lists some physical evidence like menus, decor, and receipts that are part of the dining experience.

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    The document summarizes the key steps in the customer dining experience at a cafe or restaurant. It involves the customer arriving, being seated, ordering and paying for food and drinks, and then leaving. The staff takes the order, prepares and serves the food, generates the bill, and processes payment before the customer departs. The document also lists some physical evidence like menus, decor, and receipts that are part of the dining experience.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    4 views1 page

    Blueprint

    Uploaded by

    venki9999
    The document summarizes the key steps in the customer dining experience at a cafe or restaurant. It involves the customer arriving, being seated, ordering and paying for food and drinks, and then leaving. The staff takes the order, prepares and serves the food, generates the bill, and processes payment before the customer departs. The document also lists some physical evidence like menus, decor, and receipts that are part of the dining experience.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Physical Menu Card

    Evidence Interior Bill


    AD’s Décor Credit Card
    Posters Ambience note
    Employee Dress (customer &
    Order note Food merchant
    Copies)

    Customer Arrives at Steps in Availing Ask for Payment Leaving


    CCD CCD Services bill of bill CCD
    &
    Products

    C O
    Employees with
    o n
    menu
    n
    t s Serving Order
    a t
    c a Providing Order
    t g to employee
    e

    B
    P
    a
    e Taking the Order
    c
    r Generating
    k
    s Bill
    o
    S
    n Providing
    t Updating the Order
    a the system
    g
    e

    Updating the
    Support Preparing Database
    Process the order

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