INTERACTIVE VOICE RESPONSE SYSTEM

Most of the services provided in today’s world are voice interactive, you call up bank
and computerized voice will speak to you, and guide you to enter particular number from
your phone to get the desired service .this service is only available through the fast speed
computers and having huge amount of memory. We implemented interactive service for
industrial application.

“Interactive Voice Response System”, IVRS is an automated system to be used in

industries which enables the user to control the devices placed in the industries remotely.

This project is designed around a micro controller, which forms the control unit of the
project. According to this project, the system being designed is to be placed in industries
being connected to devices to be controlled. The person who wants to control the devices in
industries needs to call to a mobile being connected to designed embedded system. After
connection establishment, the user is asked to press any key of mobile phone to make a
particular device ON/OFF with voice announcement. Now the user can press the key
according to the device to be controlled.

The devices such as mobile phone, DTMF decoder an interface between mobile
phone and micro controller, Voice processing unit, devices to be controlled are interfaced to
micro controller. The micro controller switches the device according to the key being
pressed by giving voice announcement.