Innovation, Trust, Experience and Value

InfoSTEP Inc. is a global solutions company specializing in Business Intelligence, Data Integration, MDM,
and Emerging Technologies. We provide solutions that challenge the dogma of value and cost tradeoff
that companies face today. Using a global delivery model and process innovation we provide unique
valueInnovation to our customers. InfoSTEP Inc. is headquartered in Santa Clara, CA and is an
independent subsidiary of MIC Electronics Ltd.

Business intelligence (BI) refers to computer-based techniques used in spotting, digging-out,

and analyzing business data, such as sales revenue by products and/or departments, or by
associated costs and incomes.[1]

BI technologies provide historical, current, and predictive views of business operations.

Common functions of business intelligence technologies are reporting, online analytical
processing, analytics, data mining, business performance management, benchmarking, text
mining, and predictive analytics.

Business intelligence aims to support better business decision-making. Thus a BI system can be
called a decision support system (DSS).[2] Though the term business intelligence is sometimes
used as a synonym for competitive intelligence, because they both support decision making, BI
uses technologies, processes, and applications to analyze mostly internal, structured data and
business processes while competitive intelligence gathers, analyzes and disseminates information
with a topical focus on company competitors. Business intelligence understood broadly can
include the subset of competitive intelligence.[3]

InfoSTEP Inc.'s Emerging Technologies and Information Systems Group (ETIS) offers expertise
in helping customers solve complex business problems, implementing business critical IT
applications and providing enterprise application integration solutions. ETIS provides cost-
effective, high-quality, end-to-end project execution onshore, offshore, or in a hybrid delivery
model.

ETIS team has expertise and experience in delivering business solutions using delivery processes
and best practices. Some of our core areas of expertise include:

 On Demand Solutions
 Quality Assurance and Validation Solutions
 Enterprise Content Management Solutions
 Application Management Solutions
 Infrastructure and Platform Solutions
 Product Development