Knowledge of different

perspective of quality

Pravin B Tiwari
 Products and services for consumers
 Quality perspective
 Global Quality market?
 Market perceived quality
 Performance quality
 Kingfisher Airlines

 Refrigerator in china with different handles &

moldings
 Maintaining quality-Distribution hurdles
 Chocolates in Russia
 Homologation – local product & service
standards
 Physical and mandatory requirements & adaptation
 Electric equipment
 Lehar Pepsi

 Europe Non GMO legislation

 Physical requirements (packaging)

  Presentation on
Products & culture.
Need for attributes that
go beyond mere
functionality. Multiple
examples of cake mix,
automobiles, harry
potter etc

 Time Limit = 10 Minutes

Even Groups Student= Pg 413-416

 What is innovation
 Life cycle
 Innovative products & adaptation
 Need for profitability ?

 Diffusion of products
1. Relative advantages
2. Compatibility
3. Complexity
4. Trialability
5. Observability
 Product component
model. Explain three
layers of model. Its sub
parts, & factors causing
each to be changed

 Time Limit = 15 Minutes

Odd Group = Pg 420-426

 Presentation on  Presentation on global
Barriers to enter into brands; Presentation
global markets for should include where
consumers services to use global &
national brands &
explain country of
origin effect.
 Time limit = 10
minutes
 Time limit = 15
minutes

Even Group = pg 429-431 Odd Group = pg 435-440