.é by ARTDO INTERNATIONAL 4 Certified Training Professional (CTP) Program ITD?”Message President Emeritus, ARTDO International ARTDO International's basic philosophy is “to help others help themselves" so in collaboration with the Institute of Training and Development (ITD), the unique "Certified Training Professional” (CTP) program was developed to bridge the gap between the increasing expectations of the business world and the number of professional trainers currently available. Working adults are beginning to demand quality training from qualified professionals and to fulfil this need, ARTDO International has undertaken a timely and positive step forward to accredit trainers who have undergone a rigorous program based on a well-developed methodology to bring out the best in them. Combining ARTDO's extensive resources and TD's teaching talents, the CTP program marks a significant milestone in the field of training professional trainers Anyone can claim to be a trainer but to stand above the rest, one must be a certified training professional. On that note, | wish you great success in the journey through the exciting world of Human Development. Indeed, the best is yet to come. Dato' Dr. Thomas Chee Khay President Emeritus, ARTDO Int Certified Training Professional designation recognizes individuals who sompleted the CTP Program. ARTDO International and all of its member jons recognize that those individuals so designated possess the ncies expected of a training practitioner. Training Professional (CTP) Program is offered by ARTDO collaboration with the Institute of Training and Development (ITD). upon the satisfactory completion of afive-module competency- jment program which lasts for 10 days and the submission of a tification reports indicating the demonstration and application WB competencies in an actual work-related setting within a ted to satisfactorily perform the tasks of a training set of 20 training competencies specified by ARTDOThe CTP Program a The five modules expand on the well-accepted ADDIE model consisting of Analysis, Design, Development, Implementation and Evaluation. MODULE 1 ‘THE TRAINER IN THE ORGANIZATION - 1 DAY Competency focus + Organizational Awareness + Performance Awareness «Training Process Awareness pose of the module + Provides 2 business wide strategic perspective to training and development + Introduces participants to adult learning theories and principles « Introduces the training process framework as basis for skill development Module objectives + Develop an HRD strategy map. * Given a case study, develop an HRD scorecard + Provide examples of applied adult learning theory * Identify the elements of the training cycle Content Day 1 ee '* Overview and introductions '* Understanding performance Training + Expectations of participants «The training process (ova) © Greanizatins a eysomns + ARTDO training competencies «High performance cause-and- «The trainer within the organization effect linkages + MODULE 2 TRAINING NEEDS ASSESSMENT -2 DAYS Achievement Competeney focus Assessment + Job Analysis * Data Gathering ang Analysis (90 days) * Questioning and Listening + Problem Identiiation Moule objectives This workshop enables participants to develop competencies in: * Planning a needs analysis system + Performing job/task analysis * Designing survey questionnaires CTP Prospectus | 9The CTP Program con) 3 | CTP Prospectus Module objectives (cont'd) ‘+ Conducting performance related interviews ‘+ Conducting focus groups ‘Determining causes and solutions for job performance problems + Determining the cost-benefits of training Content Day t + The purpose for TNA + Data gathering techniques + Analyzing performance problems _* Data gathering tols. =a framework * Making a TNA project design * Sources of data nee Seas ea a ino RR ascent Se oceeets '* Questioning and listening skills '* Identifying performance gaps Se ecsieay mares Srescher goacoen MODULE 3 ‘TRAINING DESIGN - 2 DAYS Competency focus + Writing Training Objectives + Job Analysis + Training Methods + Training Resources “Planning and Scheduling Purpose af the module + Provides a template for training design and development ‘+ Explains the step-by-step procedure in training design + Gives sufficient opportunity for participants to do prototype designs + Introduces the concept of the design matrix ‘+ Encourages creativity in design ‘+ Demonstrates the necessary components of learning outcomes «+ Distinguishes between learner-centered and trainer-centered considerations Module object The participants are expected to gain competencies in: + Jobrtask-based curriculum development ‘+ Using a participative method of job analysis ‘Using mind-mapping techniques in design ‘* Writing learning objectives using the PCS format ‘Writing learning objectives that are always measurable + Using design parameters ‘Using a design matrix ‘Designing training programs with immediate back-on-the-job useThe CTP Program con) Content CE Ee ea acne Sancti [ia eeteaes ec aie erate Sones Somat ocr eae see oeiereine es earn aera ‘Afternoon ill session planning vs theory Workshop on session plan design session planning + Presentations of output + Skill task breakdown ‘The design matrix + Active learning guidelines for design MODULE 4 TRAINING IMPLEMENTATION - 3 DAYS Competency focus + Training Logistics * Learning Style Awareness + Group Management * Presentation ‘+ Demonstration «+ Facilitation Purpose of the module * Provides a theoretical base for adult learning strategies + Provides strategies for re-designing training programs to sult adult leatners. * Introduces strategies built around the multiple modalities model + Reinforces the active learning principle ++ Provides a how-to approach to designing adult learning sessions. * Participants are given sufficient practice sessions and feedback on adult instructional design including re-design of existing programmes Module objectives, The participants are expected to gain competencies in: '* Applying adult learning theory and principles ‘+ Motivating adull learners + Setting conditions that are appropriate for adult learners ‘+ Using learning strategies that are effective for adults * Deliver training sessions around adult learning principles and methods CTP Prospectus ‘AThe CTP Program con) Content Day 1 + How adults learn + Alternatives to lecturing '* Learning modalities and styles ~ active learning methods + Practical opening exercises and» Experiential learning approaches ice breakers + Skil practice sessions ‘Obtaining full participation ‘+ Making your lectures more effective ba? Sear tea ate in isc ae fanaa Sees eee Seana SShuchres baring scities © Waishoy en alttion Sania esdieeating ance = Sea een See Se ee ‘Handing cea atutons __» Agpleston and debe MODULE 5 TRAINING EVALUATION - 2 DAYS. Competency focus ‘+ Evaluation Level Awareness ‘+ Use of Evaluation Instruments ‘+ Summarizing and Reporting Purpose of the module ‘+ Encourages more depth in the level of training evaluation ++ Provides the theoretical basis for training evaluation + Provides the main distinctions among the different levels of evaluation '* Develops the tools of evaluation ‘Module objectives ‘The participants are expected to gain competencies in: ++ Developing an evaluation system + Distinguishing the different levels of evaluation ++ Developing evaluation methods and instruments * Preparing an evaluation report 5 | crP ProspectusThe CTP Program con) Content Day Morning session Come + The goals of evaluation * The dimensions of evaluation * The process of evaluation * The measures of evaluation Day 2 * Linking needs assessment, training goals and evaluation += The levels of evaluation ‘+ Improving on reaction questionnaires ‘Improving on knowledge and skills testing ‘ Measuring results — transfer of learning to the workplace + Measuring benefits ~ impact of training to business goals + Translating results and benefits to ROI + Impact analysis, Roe Resource Guide Each participant is provided with the ARTDO International-TD Resource Guide which includes reading material, techniques, exercises, designs and tips for trainers. Other books recommended by the course leaders may be found at the ITD Resource Center. Resource Center Participants may use the resource center at ITD for discussions, research, use of computers and access tothe Internet. Discussion Sites and Bulletin Boards Participants and course leaders can continually communicate with one another on-line to exchange notes and share ideas. CSS ca Within 90 days from completing the CTP program, the participants are expected to apply the newly acquired competencies to actual on- the-job situations. Each participant will accomplish a formatted report (provided by ITD) which requires the concurrence of their immediate supervisor in the organization, Training Needs Assessment Competency * Complete a TNA project and submit aTNAreportforawarkgroup inclusive ‘of data-gathering instrument used (either selt-developed orpre-existing), description of sample population, statistical analysis methods applied and training recommendation Training Design ++ Submittwocesign projects consisting of self-developed training modules inclusive of linkage with TNA recommendation, mind-map, design matrix, ‘training objectives, topic. outline, schedule, methods, actual materials, and trainers guide. The module could be new or a re-design of a pre-existing module Training Delivery + Facilitate one (1) structured learning. exercise + Conduct one (1) training session ~ either skill or theory ‘+ Demonstrate use of active learning models that are based on multiple modalities and adult learning guidelines ‘= Report must be accompanied by an ‘evaluation report from the participants, (provided by ITD) in which the traineriacilitator must receive a general rating average of 7 out of a possible 10, * Optional submission of” video coverage of the sessions conducted ‘Training Evaluation Conduct and prepare 2 level 1 report ~ submit copy Conduct and prepare level 2 report ~ submit copy * Conduct and prepare a level 3 report - submit copy * Design a level 4 evaluation system = submit design Each participant will be evaluated based on the competency criteria at ‘two stages: a)at the learning level after the CTP Training Program, and b)at the job application level after the submission of competency reports, The reports will be based specifically ‘on performance against competency ‘teria. The client organization will be provided with the participant evaluation Assessment will be 360 degrees with inputs from direct superior, participants, internalfexternal clients, program facilitators as well as sel-assessment by the participant. The Certified Training Professional conferred and recognized by ITD and ARTDO Intemational will be given on the basis of the assessment ‘of completed projects and successful ‘completion of the program. CTP Prospectus | 6The CTP Program cons ARTDO INTERNATIONAL ARTDO INTERNATIONAL, formerly» Australian Human Resource Institute known as Asian Regional Training and (AHRI), (Australia) Develoament Organization was founded * Association of Business Executives in 1974 as an international non-profit (ABE, UK) NGO umbrella body comprising national * Bahrain Soclety for Training and training organizations, training and Development (Bahrain) educationinstitutions, HRD practitioners Civil Service Development Institute and multi-national companies ftom over (Taiwan, China) 30 countries. Based in Asia with its * Chinese Society for Training and Secretariat in Manila, Philippines, Development (Taiwan, China) ARTDO INTERNATIONAL organizes * Gas Authority of India Ltd (India) ‘2 major international Management and * Hong Kong Productivity Counei HRD Conference annually and confers a Hong Kong (China) region-wide annual “Asia Pacific HRD * Indian Institute of Technology-Delhi Award” on outstanding contributors (India) to HRD. It also publishes @ reference * Indian Institute of Management PTC journal, the “HRD Focus”, which is 2 (Kerala, India) quarterly newsletter dealing with the * Indian Society for Training and A Certificate of Achievement for latest management and HRD issues and Development (India) each module will be issued by occasional papers on best practices. + Indonesian Personnel. Management ARTDO International-ITD upon ‘Association (PMSM), (Indonesia) completion of the 10-day training. Specific objectives + Indovina Bank (Vietnam) To assist the formation and growth * International I.T.D. Limited 2. Certified Training Professional of training and development (Thailand) (CTP) will be awarded by ARTDO forganizations and to foster closer Intel Technology (M) Sdn Bhd International-ITD upon completion relations among these organizations (Malaysia) of all requirements (in conformance + To co-operate with international, Kaizen Institute of Japan (Japan) with ARTDO International-ITD private and government organizations * Motorola Malaysia Sdn Bhd (Malaysia) competency clusters) within the ‘and. institutions working in the * Macau Productivity and Technology 90-day assessment period after the field of HRM ang HRD Transfer Centre (China) 10-day training ‘To encourage and sponsor researches * Malaysian Institute of Training and ‘and publications designed to meet Development (MITD) TTD Support the training and development + National Service Civil Service Institute The participants will be provided with needs of the Asia-Pacific region (Taiwan, China) limited face-to-face coaching. support and other parts of the world ‘National Institute of Development from ITD mentors as well as unlimited + Ta upgrade the standards of the Administration (NIDAY, (Thailand) contact by e-mail for the duration of HRD profession through a planned + Philippine Society for Training and their 90-day competency application programme of education and skills Development (Philippines) period. While the criteria may be development ‘Sarawak Shell Berhad (Malaysia) rigorous, itis our intention to provide all__* Ta serve as an international resource + Saudi Aramco (Saudi Arabia) participants with all the means to excel. centre for training and development * Singapore Institute of Management (SIM), (Singapore) Being an ARTDO International member « Team International (Cairo, Egypt) gives you access to a global network of | Tenaga Nasional Berhad (Malaysia) international bodies and organizations. « Universiti Sains Malaysia (USM), Some of the members of ARTDO (Malaysia) international include: “© New Zealand Association of Training and Development (New Zealand) «+ Insitute of Training and Development (TD) ‘+ Asian Development Bank (ADB) www.artdointl.org 7 | CTP ProspectusARTDO International-ITD a Training Model ESTABLISH ORGANIZATION’S: ESTABLISH BUSINESS: ORGANIZATION’S OBJECTIVES AND COMPETENCY REQUIREMENTS ‘STRATEGIES: DETERMINE AND VERIFY COMPETENCY- > RELATED PERFORMANCE GAPS. | FORMULATE COMPETENCY- IMPROVEMENT OBJECTIVES AND STRATEGIES DESIGN AND PLAN TRAINING INTERVENTIONS IMPLEMENT AND DELIVER TRAINING INTERVENTIONS EVALUATE RESULT! — MEASURE SUCCESS AND IMPACT } CTP Prospectus | 8INDIVIDUAL REGISTRATION FORM Please m: Certified Training Professional Program * pies ofthis form for registration and retain the original form for future use. SECTION A: PERSONAL DETAILS Name (Dr/MH/Ms) NRIC No. Date of Birth Job Position Organization Total years in a training and development function (e.g. management, coordination)___years tal years of hands-on training experience years Correspondence Address (please fill both sections) Organization Te! Fax ome Te HIP E-mail Highest Education Qualification(s) Institution/University Year ii SECTION B: STATUS OF SPONSORSHIP. Status of Sponsorship [[] Self [L]} Company — [] others (ols specify) Name of Contact Person for Payment & Administrative Issues Designation Tel E-mail SECTION C: SUBSTITUTIONS POLICY Should the participant be unable to make it for the course, a substitute may be nominated to take histher place for the same seminar registered, bul the Management of ITD must be notified of any such changes. All fees paid are strictly not refundable unless the program is eancelied due to unforeseen circumstances, SECTION D: ACKNOWLEDGEMENT {hereby confirm that | have read and understood the course details, payment information, procedures and policies and have accepted the terms contained therein. All information pravided in this farm is true and accurate to the best of my knowledge. | also enclose payment of RM for the above mentioned program Applicant's Signature Date Please complete this form and sendifaxe-mail it to your nearest ITD Center. Kindly refer to the course last page for the individual center's contact details. 9 | crP ProspectusAn Example of ITD Group’s Corporate Clients for Pe Education, Training or Consultancy Projects ‘= AB TOTEM SERVICES ‘+ ACER TECHNOLOGIES = AIROD ‘+ AMERICAN EMBASSY ‘© BINTULU PORT AUTHORITY ‘+ BRITISH PETROLEUM (BP) © CANON ELECTRONICS © CATERPILLAR ‘+ CATHAY PACIFIC ‘+ CHULALONGKORN UNIVERSITY, (Vice-Presidents & Deans) = CITIBANK ‘© DAIMLER-CHRYSLER ‘= DELL COMPUTERS = DUMEX ‘+ EAST ASIATIC. ‘= GENERAL ELECTRIC © GILETTE ‘= HAVI Foops © HITACHI CHEMICAL ‘+ HITACHI SEMICONDUCTOR + HR JOHNSON ‘+ INDUSTRIAL & VOCATIONAL BOARD OF MAURITIUS. © INTEL = LIKoM © MICHELIN = MicRosorT ‘+ MMI INDUSTRIES. ‘+ MOTOROLA ‘+ MUTIARA BEACH RESORT, PENANG © NESTLE © ORIENTAL HOTELS ‘+ PELANG! BEACH RESORT, LANGKAWI ‘+ READER'S DIGEST © REUTERS + SEAGRAM ‘© SECURITIES AND EXCHANGE COMMISSION OF THAILAND © SHANGRI-LA HOTELS ‘© SHERATON HOTELS ‘+ UNILEVER ASIA PACIFIC MARKET RESEARCH MANAGERS. ‘+ UNILEVER REGIONAL INNOVATION CENTRE ‘CIP Prospectus | |ITD INTERNATIONAL NETWORK: MALAYSIA ID Penang (4a) Hertage Campus No.4, Weld Quay, 10300 Penang Fee 1604-260 2005 smal tpg. commy MD KL Resort Centre val 8, Slack D, Plaza Mont Kiara 2, Jalan Kare, Mont’ Kiara 50480 Kuala Lumpur Tol: +903-6203 3880 Fax: 605-6208 3690 mal: tee com. my mo vB Strais ita Contro P08 Level Pentnovse, Menara TUB. 8, Jalan Syed Mond. Mutt £20000 Johor Bahr Tol: +607-202 5811 axe 1607-222 6911 smal: Rxb@ns com my THAILAND: International ITD Lis iy Centre Mahatun Piaza Buiding £888/198 Poenchit Road, Pathumwan ‘Bangkok 10530, Traland Tol 1862-650 9824108 Fasc +662-650 0220 Erma tbkktto.com.my VIETNAM TD Vietnam {83 Su Thien Chiou St. Ward 7, District 3 Ho Chi Minh City, Vietnam Tel: +84-8 992 0600 Fax 184-8 990 0681 small taneme@it com. my PHILIPPINES TD Consuting Gxoup, INC. Cy Center 117 Unt 1108, 88 Corporate Center “VA Valero Stee, Salcedo Vilage 1227 Makati Cty, Maia, Phipps Tol: +032 887 7428, Fave 1652 624 0874 small Romaniagitd corn my ITD was founded on a simple yet powerful vision of enabling organizational & HR evelopment goals that enrich lives & create a better society, ITD’s roots can be traced back to 1984 when a group of visionary HRD experts ‘established an institution, which quickly emerged as a leader nits field, ITD's mission then and now remains clear ~ To continuously excel as the leading multinational provider of superior quality & comprehensive organizational & HA development Solutions in the Asia Pacific for national and regional building. ‘The dawn of the new millennium heralded a new phase of international expansion a the organization expanded its services and programs throughout the Asia-Pacific Region. ITD Group's headquarters is based in Penang, Malaysia and it has centers spanning Malaysia, Thaland, Vietnam and Philippines. ITD Group's six core activities include Business Education and Research; Corporate TTaining: Professional Competency Development; Business Coaching and Consulting Mega Events and Conferences and Community Service and Networks. It offers programs ranging from short training to Certificate, Diploma, Bachelor, Masters and Doctoral courses. In an increasingly globalized economy driven by knowledge, competency and innovation, ITD can be the people's crucial source of competitive advantage dus to its abilty to combine expertise and experience from its core expertise in various distinct ‘areas. This portfolio synergy allows ITD to better meet the unique development needs of incividuals and corporations and the community (Over the years it has earned a sound reputation as a leading education, training HAD provider having successtully produced thousands of graduates and provided ‘organizational and HR development solutions toa large numberof clients throughout the Asian region. ITD's clients include many leading multinational and local corporations. The Group's outstanding track record includes establishing itself as the most successful provider of Masters and Doctoral business education programs in the region ITD Is an International HRD Award Winning Organization and has made its mark of ‘excellence in the intemational HAD arena, Its te winner of the 2006-2007 ARTDO (Asian Regional Training and Development Organization) international HRD award. This highly prestigious international award is presented to the most qualified organization ‘each year in recognition for outstanding contribution to international HRD. ‘As a clear distinction of ITD's commitment to quality and continuous improvement, the Group has attained the ISO $001:2000 Cerification for Global Provision of Training and Development. This simply means that ITD's quality management system ' globally applicable and meets stringent international standards, ITD Group is @ multinational corporation with a societal oriented philosophy. It is actively involved in social and charitable work. The Insttute's Love Tay Nation ‘Campaign has allocated sizeable funds to support the needy sections of respective national societies. ITD's leaders have served as leaders of ARTDO International and have been actively involved in social HAD work. Established in 1974, ARTDO International is a non profit professional umbrela body that brings together leading national HAD bodies, ‘companies and individuals active in HRD work from over 30 countries around the world Uttimately, the ITD vision i all about people. The truly shared meaning behind ITD's torch goes beyond leacership and excellence, it about upliting and bringing light to ‘e0p\es Ives and helping both individuals and organizations attain ther aspirations. itis about fuling dreams of bulding a better and more peaceful tomorrow. This is the ITD passion and commitment ~a pledge that people can count on, www.itd.com.my Call or visit us between 10am and 6pm for a free consultation with our counsellors