Job Design in google

Information Systems in
Organizations
ITEC 1010 Information and Organizations
 General Model of an
Organization
 (next slide)

ITEC 1010 Information and Organizations

 Roles, Functions, and Careers in
the IS Department
 Categories:
 Operations
 Systems development
 Support
 Liaisons (information service units)

Schematic

ITEC 1010 Information and Organizations

 CEO

Other
CIO functional
areas

Information Information
Resource Systems
Management Operations Support srvice
development unit
Functions

Computer Systems
Data
facility analysis
administration
operations & design

Data Information
entry Programming centre

Local Information
Area network technololgy
operations
IS Department

ITEC 1010 Information and Organizations

 Information Centre
 Information centre
 Provides users with assistance, training,
application development, documentation,
equipment selection and setup, standards,
technical assistance, and troubleshooting

ITEC 1010 Information and Organizations

 Information Service Unit
 Information service unit
 Attached to a functional area of the business.
 Acts as a local information support
organization within a functional area.
 Performs the critical role of liaison between
the functional area and IS

ITEC 1010 Information and Organizations

 Chief Information Officer (CIO)
 Chief Information Officer (CIO)
 A manager at the vice-president level
responsible for IS planning, policy, and
standards
 Focused on supporting corporate goals

ITEC 1010 Information and Organizations

 Other IS Roles
 Database Administrator
 Systems Programmer
 Network Specialist
 LAN Administrator
 Webmaster
 Trainer

ITEC 1010 Information and Organizations

 IS Principles
 Use of IS strongly influenced by
organizational structure and problem
orientations
 IS are often intertwined within the value-added
processes
 IS usage may require change that could meet
with resistance
 Value-added IS needs to be continually sought
ITEC 1010 Information and Organizations