MANAGEMENT

INFORMATION SYSTEM:
COURSE OVERVIEW

PRM-44
Instructor : LALIT PANKAJ
 MIS
AGENDA
Overview
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WHAT IS IS?
Information systems (IS) are interconnected components that collect,
store, process and distribute data and information.
IS for the organisation is called MIS
An information system comprises hardware, software, data, procedures,
and people.
It enables an organisation to capture, manage, and use information
effectively to support its operations, management, and decision-making.
Effective information systems are critical to the success of organisations in
today’s digital age.
Enable organisations to improve efficiency, reduce costs, enhance customer
service, and gain a competitive advantage.

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 WHAT IS MIS?
Management Information Systems (MIS) is a field of study that focuses on using
technology to support business operations and decision-making.
It involves designing, developing, implementing, and managing
information systems that provide relevant and timely information to
support organizational goals and objectives.
MIS combines computer science, information technology, and business
management knowledge to create information systems that support various
organisational functions, including finance, accounting, marketing, human
resources, and operations.
It provides managers with the information they need to make informed
decisions, monitor performance, and identify opportunities for improvement.
MIS has the highest impact on data-driven decision-making and the Value
chain.

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WHAT IS MIS? (CONT.)
MIS also involves the management of data, including data collection,
storage, processing, and analysis.
It involves the use of various tools and techniques, such as data
mining, business intelligence, and analytics, to turn raw data into
meaningful information that can be used to support decision-making.
Overall, Management Information Systems is a crucial field of study
for any organization that wants to leverage technology to improve
its operations, enhance decision-making, and gain a competitive
advantage in the marketplace.

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PCL CONSTRUCTIONS

https://www.youtube.com
/watch?v=InUMBj4Ps3U

https://www.youtube.com
/watch?v=Vqp20fnlZ9s

6
SESSION-1-3, MIS, PRM-44 7
PCL CONSTRUCTIONS
Business Challenges  Own proprietary project management
 Widespread operations system
 4,400 employees in the United States, Canada, and  Linked to other PCL systems
Australia  PCL moving its computing work to
 Paper intensive processes Microsoft Azure Cloud
 Very paper-intensive  To access information from cloud-based
 Costly delays - 30–40 days systems at any time and location, reduce
 Decisions were made “from the gut” cost, real-time analytics

Solutions Illustrates how information

 – Mobile devices technology has changed how PCL
 – Touch screen kiosks runs its business
 Started using IT
 – Microsoft Azure Cloud
 Digitized plans can be revised
 – Virtual design and project management
 Project Document Controls (PDC)
 – Analytics dashboard
 Facilitate collaboration
Demonstrates IT’s role in  Construction contractors, subcontractors,
redesigning jobs and business consultants, suppliers, and clients
processes and operational
efficiency and customer
experience SESSION-1-3, MIS, PRM-44 8
KEY TAKEAWAYS
An IS comprises hardware, software, data, procedures, and people.
MIS has the highest impact on data-driven decision-making and the
Value chain.
It involves designing, developing, implementing, and managing
information systems that provide relevant and timely information to
support organizational goals and objectives.
MIS also involves the management of data, including data collection,
storage, processing, and analysis.

SESSION-1-3, MIS, PRM-43 9

 MIS IS INTERDISCIPLINARY
Disciplines involved in
contemporary MIS
 Computer Science
 OB / HR, Economics, Mathematics,
Statistics,
 Sociology, Psychology

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 WHY STUDY MIS?
It deals with Information Systems
 Processes, operations, strategy
 Integration of computer systems with organization objectives

It helps in
 Providing Structured-ness in the organization (systematic)
 Dealing with Systemic Issues
 Identifying possible areas

It identifies “Barriers” in introducing IT (may not directly discuss IT management)

Barriers Barriers
Organization Information Information
Systems Technology

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HOW IS THE COURSE PLANNED?
Barriers Barriers
Organization Information Information
Systems Technology
Segment-I Segment-II & III Segment-IV
Chapters

1-3

Organization Information Systems Technology

Structure Infrastructure Infrastructure
Structure
Chapters
Chapters
4-8
12-14
Organization MIS Technology

Architecture Architecture Architecture

Chapters

9-11
Organization MIS Model IT Model

Model

35% 45% 20%

Segment V: MIS Plan (15-16)

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EVALUATION
Component Learning Objective/s *Weightage %
Class Participation
Quiz 20
Individual 10
Assignment
Group Assignment 10
Take Home
Assignment
Research Article
Review/Discussion
Any Other Mid-term 20/30
Component
End Term 40
TOTAL 100

SESSION-1-3, MIS, PRM-44 13

UNDERSTANDING BUSINESS
ORGANIZATIONS
(MIS PERSPECTIVE)
WHAT IS ORGANIZATION?
An organisation is an entity comprising more than one person and having
a particular purpose.
Word is derived from the Greek word organon, which means tool or
instrument.
Organization theory is concerned with the relationship between
organizations and their environment, the effects of those relationships on
organizational functioning, and how organisations affect the distribution of
privilege in society.

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ORGANIZATIONAL ENVIRONMENT

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THEORIES OF ORGANIZATION AND
EVOLUTION
Activity theory: Organization development based on task
Actor-network theory: Based on network hierarchy
Complexity theory: needs strategy in the organisation
Contingency theory: It defines each situation, and transaction in the
organisation as costly
Critical Management theory: Emphasis on the role of the leader
Economic sociology: Economic phenomenon for social effects and the
social causes

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THEORIES OF ORGANIZATION AND
EVOLUTION (CONT.)
Enterprise architecture: Organizational structure and behaviour
Garbage can model: disconnects problems, solutions, and decision-
makers from each other.
Principal-agent model: Principal and agent relationship in the
organization
Scientific Management: deals with workflow
Social entrepreneurship: pursuing innovative solutions to social
problems.
Webber’s Model: bureaucracy

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 EVOLUTIONS IN ORGANIZATIONS
S.No. Classic Organization (Pre-1945) Post Modern Era (post 1945)
1. Centralized Decentralized
2. Hierarchical Inter-functional
3. Command and control Facilitating and empowered
4. Traditional system and process a) Technology mediation
b) Knowledge influenced systems
and processes
5. Factor of Production/Service centric Economy of complementarities and
post modernism
6. Localizing focus Globalization
7. Individualized economic focus Networks and socially embedded
8. Product/Service orientation Market orientation
9. Mass Production of Goods and Mass customization
Service
10. Process specific Innovation orientation
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SESSION-1-3, MIS, PRM-44 20