OSPD

Case-Study
The Cultural Divide

Presented By:
Abhishek Sharma
Dhruv Burman
Joyeta Majumdha
Rashi Yadav
Question 1:
Does your group agree or not that Indian manager’s personality
type limits empowerment of subordinates? Therefore creation of
strong empowered teams does not take place down the line.
 No
 Situation at present is no longer the same
 Ever changing and dynamic scenario
 Some sort of empowerment if not fully at various levels
 Implement in the top down order
 Indian companies want to make their presence felt
globally
 Empowering its employees through
 Adequate training
 Providing them with all the relevant information
 Involving in key decision making process

Examples
 HCL's 'employee first, customer second' motto
 Dr. Reddy's Laboratories : Respect for individuals, regardless of
hierarchy
 ITC: Core principle - Freedom to drive the enterprise forward
 SBICAP Securities Limited: Empowerment of employees
and encourages entrepreneurship qualities
 TTSL

 Hero-Honda
Question 2:
What kind of organisational culture will ensure empowerment and
successful implementation of business strategies in the Indian
culture context?
 Culture dwells upon traditions, beliefs, rituals, information and
language
 Human Resource: Most valuable resource
 Agreed not to go for any particular type of organisational culture
 Ensuring empowerment:
 Valuing employees
 Sharing information and vision of organization
 Giving direction and goal sharing with workers
  Enhancing trust
 Involvement of workers in decision making
 Like British Culture if the empowered employee doesn’t cover much
ground, then examine situation and the strategies.
 Level of empowerment to be provided should be decided before-
hand
 Level of empowerment should be on the basis
 The importance of that particular employee
 The extent of interaction that particular employee needs to have
 The level of crucial decisions that the employee needs to take
 Employee being empowered should be competent, qualified and
trained enough to take crucial decisions
 Should not make misuse of his empowerment