Professional Documents
Culture Documents
Communication Plan
Overview
The purpose of a Communications Plan is to document the key elements of a communications strategy, including:
Frequency (Schedule)
Method of Delivery
Recipients
Format
Owner
Formal or Informal
Verbal or Written
Periodic or As Needed
The format of a Communication plan can vary, but they should include the following types of
information:
VERBAL COMMUNICATION
WHAT WHEN WHERE OWNER ATTENDEES
Type of Frequency Meeting Meeting Project Team Members (it is good to
Meeting Day Location Owner identify them by role or title if possible)
Time
WRITTEN COMMUNICATION
WHAT WHEN METHOD OF SENDER RECEIVER
DELIVERY
Type of Frequency Electronic? Person or Group Person or Group who
Communication Day (if Paper? responsible for receives the information
applicable) sending
EXAMPLE OF A COMMUNICATION PLAN:
This document outlines the plan of communication for the XYZ Project Team.
WRITTEN COMMUNICATION
WHAT DUE WHEN METHOD OF SENDER RECEIVER
DELIVERY
Meeting Minutes 2 days after the EMAIL Note Taker All participants
meeting
Action Item Log 4 days after the EMAIL Note Taker All participants
PMO Status
meeting
Meeting Agenda 2 days before a EMAIL Meeting All meeting participants
meeting Facilitator
Status Reports to Weekly Paper Copy Team Members Project Manager
Project Manager Tuesday
By noon
Status Reports to
Strategic
Alignment Team
Project Schedule Every 2 weeks Update Project Team Members Implementation
Updates Tuesday Schedule then Schedule Owner
By COB EMAIL