RTT ISSUES:

WAYBILL INVOICE DATE STORE

SYK5019622 V25991 31-Jan SPAR PTA NORTH
SYK5019645 V25984 31-Jan SPAR ROSSLYN
SYK5019186 V25563 01/02 CLICKS PRETORIIUS
SYK5019356 V25717 03/02 WW MAGALIESKRIN

SYK5019670 V26007 03/02 CLICKS PRETORIUS

SYK5019133 V26354 09/02/2011 WW WATERMEYER

SYK5019817 V26127 02/02 WW WATERKLOOF HEIGHTS

SYK5020209 V26958 16-Feb WW WONDERBOOM JUNCTION

03/03/2011 WW KILLARNEY
 RTT ISSUES:

ISSUE
HEAVEN PROMO R889.95 - RETURNED DAMAGED IN TRANSIT
HEAVEN PROMO R1238.78 . RETURNED DAMAGED IN TRANSIT
25/01 ASKED RTT TO REDEL. 03/02 WILMA SAID STOCK ARRIVED IN DBN. NO AUTH. NO NOTIFICATION
INVOICED ON 19/01. ADDRESS INCORRECTLY CAPTUED BY RTT INHOUSE. SIMONE DEALT WILL SALLY
TO GET CORRECT ADDRESS. SALLY GAVE IT ON 25/01. THIS IS THE FIRST NOTIFICATION I GET TODAY
03/02 - SAYING ITS RETURNED BECAUSE ORDER NO. IS EXPIRED.
STOCK RETURNED AS NOT ORDERED. SPOKE TO PIETER @ STORE. HE SAYS RTT IS LYING.
HE WAS AT THE STORE AND RTT DID NOT COME. RTT SAYS THEY WEE THERE. I HAVE NO WRITTEN
PROFF THAT EITHER ONE IS TELLING THE TRUTH. I HAVE MADE YOU AWARE OF THIS PROBLEM
8 MONTHS AGO - BUT NO FEEDBACK
RTT REC IT 04/02. PARCEL SITTING ON FLOOR FOR 9 DAYS - NO EXPLANATION SPOKE TO GABY.
HAZEL GAVE CAROLINE DIFFERENT FEEDBACK.
RTT SYAS STORE RETURNED STOCK, KAREN AT THE STORE SAID RTT WAS NEVER THERE. I HAVE
NO PROOF EITHER ONE IS TELLING THE TRUTH. KAREN IS NOT HAPPY WITH OUR SERVICE.
RTT SAYS STORE RETURNED STOCK, STORE SAYS RTT IS LYING - NO PROOF. STORE GETTING UPSET
VAL COLLECTION. RTT CXL AS EDWARD AT THE STORE SAID THAT THE COLLECTION WAS NOT READY
ANTHONY SPOKE TO EDWARD AND HE SAID THAT HE WAS NEVER CONTACTED BY RTT.
 SOLUTION

CHARGE RTT
CHARGE RTT

DEL NOT TO BE CHARGED

SORTED

TAKEN UP WITH RTT

TAKEN UP WITH RTT

TALEM I[ WOTJ RTT

TAKEN UP WITH RTT

RELOGGED