STORE B2B TICKET NUMBER JOB #

MCD STORE 4168074082, 4168074121 WO0934909

MCD Store 4168074169 WO1003298
MCD Store OOW, no pack code WO1011422
MCD Store OOW, no pack code WO1014467
MCD Store OOW, no pack code WO1025529
The Source 4168076122 WO1033212
MCD Store WO1036142
MCD Store 4168080391 WO1041424
MCD Store WO1044744
TIM Store WO1069127
MCD STORE OOW, no pack code WO1066947
MCD STORE 4164472659 WO0945281
MCD STORE 4168087594 WO0953543
MCD STORE 4168087632 WO0959467
MCD STORE 4168087648 WO0959507
MCD STORE 4168087712 WO0962915
TIM STORE 4168087725 WO1130528
TIM STORE 4168095347 WO1127644
TIM STORE 4168099010 WO1130395
MCD Store OOW, no pack code WO0954036
MCD Store OOW, no pack code WO0946474
MCD Store 4168099366 WO1141254
MCD Store 4168099561 WO1138254
MCD STORE 4168099655 WO1145331

9054721056
 NOTES SITE #

Not found in any branch MCD Store 40038

MCD Store
Ticket belong to MCDONALDS 18462 Langley BC - this is for MCD Store 1787 Vancouver BC1787
Error on the Labor and Travel charge, needs more charges submittedMCD Store 4130
Created as Exchange Repair instead of Set Swap MCD Store 40754
Not found in any branch MCD Store 1663
ticket is still open for SN 07N7HCCK700074T THE SOURCE 5966
ticket #4168072570 is open MCD Store 40225
Not found in any branch MCD Store 40013
ticket #4167479349 is open > 4167479349 IS AN asc TICKET NEED NEW MCD ONE Store 1832
ticket #4167958066 is open > 4167958066 IS AN asc TICKET NEED NEW TIM ONEStore 101771
Not found in any branch MCD Store 29127
Not found in any branch MCD Store 18462
Not found in any branch MCD Store 11356
Not found in any branch MCD Store 40013
Not found in any branch MCD Store 40761
Not found in any branch MCD Store 29030
Cancelled, need new one created TIM Store 100229
TIM Store
belongs to Etobicoke ON TIM Store 101651 but need it created for TIM Store 109330 109330 ON
Mississauga
Not found in any branch TIM Store 108137
Not found in any branch MCD Store 11257
Not found in any branch MCD Store 4984
Not found in any branch MCD Store 12016
MCD
This ticket is for MCD Store 5144 St Albert but need it for MCD Store 40020 St Store 40020
Albert
Not found in any branch MCD Store 25013
 ADDRESS CITY Prov AREA TV
CODE REPLACED

470 DUNDAS STREET EAST BELLEVILLE ON K8N 1G1 YES

2095 WEST 41ST AVE VANCOUVER BC V6M 1Y7 YES
285 FIRST STREET COLLINGWOOD ON L9Y 1B2 YES
230 RUE DU COLLEGE PONT-ROUGE PQ G3H 0C6 YES
2870 EGLINTON AVE E SCARBOROUGH ON M1J 2C8 YES
4700 KINGSWAY, #1137 Burnaby BC V5H 4M1 YES
85 ELLESMERE ROAD SCARBOROUGH ON M1R 4B8 YES
7275 OAKWOOD DR NIAGARA FALLS ON L2E 6S5 YES
431 HIGHLAND ROAD KITCHENER ON N2M 3C6 YES
1043 MEMORIAL AVE THUNDER BAY ON P7B 4A4 YES
2965 EGLINTON AVE.W MISSISSAUGA ON L5M 6J3 YES
21558 FRASER HWY LANGLEY BC V3A 8R2 YES
850, BOUL. ALBINY-PAQUETTE MONT-LAURIER PQ J9L 1L4 YES
7275 OAKWOOD DR NIAGARA FALLS ON L2E 6S5 YES
624 PICTOU ROAD VALLEY NS B6L 2S5 YES
1189 KINGS ROAD SYDNEY RIVER NS B1S 1E1 YES
910 COLUMBIA ST KAMLOOPS BC V2C 1L2 YES
3990 Eglinton Ave W. Mississauga ON L5M 2S3 YES
10 TAILWIND DR ST. JOHN'S NF A1A 5T2 YES
44 BRISTOL ROAD EAST MISSISSAUGA ON L4Z 3K8 YES
595, RUE SAINT-CHARLES-BORROMÉE NORD JOLIETTE PQ J6E 4S7 YES
999 MCKEOWN NORTH BAY ON P1B 9P3 YES
702 ST. ALBERT TRAIL ST ALBERT AB T8N 7A5 YES
2040 APPLEBY LINE, UNIT #H BURLINGTON ON L7L 6M6 YES
TWO BFG TECH WENT TO SITE. 2021-11-10 17:30:17 - BADAL PATEL (INTERNAL WORK NOTES) SR SAEED REHMAN INTERNAL WORK NOTE
TWO BFG TECH WENT TO SITE AND 02-23- REPLACED SCREEN DUE TO WATER DAMAGE AND WORKED WITH NICOLAS IN COATES ALSO UP
TECH WENT TO SITE. PRESALE #1 AND #2 HAVE BEEN REPLACED AND CONFIRMED BY COATES SUPPORT REFERENCE #61640 MANAGER CA
TWO BFG TECH WENT TO SITE. 2022-04-08 09:55:09 - ROBERT SILVESTRI (INTERNAL WORK NOTES) UPDATED ASSETS. CONFIRMED WITH S
TWO BFG TECH WENT TO SITE AND REPLACED THE TV AND DID ALL THE CONFIGURATION.
CALLED
TWO BFG COATES TO UPDATE
TECH WENT THE SCREEN
TO SITE.04-08- AND THEY
WORKED CONFIRMED
IN SOURDE STORETHAT
AFTEREVERYTHING
SCHEDULEDISWITH
GOOD FROM
JAY ANDTHEIR SIDE.2 SCREENS ONE ON VIDEO
REPLACED
STORE MANAGER KYLE CONFIRMED THAT EVERYTHING IS OK. (2 VISITS; 26/MAR & 28/MAR)
TWO BFG TECH WENT TO SITE AND REPLACED DEFECTIVE TV WITH DEAD NETWORK PORT WITH NEW TV. (2 VISITS: 11/APR & 13/APR)
TWO BFG TECH WENT TO SITE AND REPLACED DT TV TESTED IT BY ASHLEY MCLAREN COATES CASE #00065057 (2 VISITS: 20/APR & 22/A
TWO BFG TECH WENT TO SITE AND REPLACED DRIVE THROUGH SCREEN, PERFORMED SCREEN SETUP, CALL COATED TO DOWNLOAD CONT
TECH WENT TO SITE AND REPLACED PRESALE MENU BOARD - TEST OKAY. SUPERVISOR ERIN VARGHESE CONFIRMED FUNCTIONALITY. IN
TWO BFG TECH WENT TO SITE. MET ASSISTANT STORE MANAGER GURJOT DT 2 PRESALE SCREEN HAD NO DISPLAY FANS WERE MOVING B
TWO BFG TECH WENT TO SITE AND REPLACED THE WATER DAMAGED MCD SCREEN WITH A NEW WORKING ONE.
ACCORDING
TWO BFG TECHTO WENT
THE DOCUMENTATION, CONFIGURED
TO SITE. THE FIRMWARE THEDONE
UPDATES SCREEN
TO AND
2120GET IT ACTIVATED
AND FROM COATES
ALSO THE CONTACT SUPPORT.
WITH COAT CASE NUMBER: 57262 TES
COATES SUPPORT, JUAN B, CONFIRMED THE GOOD WORKING OF IT AND THE STORE MANAGER, SAM TESTED THE GOOD WORKING OF IT A
TWO BFG TECH WENT TO SITE AND REPLACED THE PRESALE TV CALLED COATES WORKED WITH JENNIFER PUSH THE CONTENTS AND CON
TWO BFG TECH WENT TO SITE AND REPLACED SAMSUNG TV AND CONFIRMED PROVISIONING OK AS PER MARIA ADEIO FROM COATES HD
TWO BFG TECH WENT TO SITE AND REPLACED MONITOR. WORKED WITH COATES SUPPORT TO PROVISION. PROVISIONED FINE AS SHOWN
TWO BFG TECH WENT TO SITE AND REPLACED THE SCREEN, CONFIRMED OPERATIONAL WITH TIM ZONE SUPPORT NIKOLA AND MANAGER
TWO BFG TECH WENT TO SITE AND REPLACED THE NEW TV AS THE OLD ONE HAS SOME GLUE FROM INSIDE. REPLACED THE TV SUCCESSFU
TWO BFG TECH WENT TOT SITE. HDMI#1 SWITCHED TO HDMI #2 AUTOMATICALLY AND CHECKED THE CONNECTIONS. CONNECTIONS WE
TWO BFG TECH WENT TO SITE. 2 TVS IN THE DRIVE THRU WAS NOT WORKING BOTH WITH WATER DAMAGE. TVS ARE BEEN REPLACED AN
TWO BFG TECH WENT TO SITE. 11/23 - ATTEMPTED DOWNGRADING FIRMWARE FROM 2141. ATTEMPT UNSUCCESSFUL. WORKED WITH E
TWO BFG TECH WENT TO SITE AND BEEN WORKING WITH COATES SUPPORT AND THEY HAVE BEEN HAVING ISSUES PROVISIONING THE SC
INFORMED STORE SUPERVISOR MELANIE THAT THE DRIVE THRU IS OPERATIONAL. SHE INFORMS THAT SHE CAN WAIT FOR THE TEAMS TO
TWO BFG TECH WENT TO SITE. DAMAGED SCREEN HAS BEEN REPLACED AND CONFIGURED SUCCESSFULLY. SEE ATTACHMENTS. COATES R
REVISIT WILLTO
TECH WENT BESITE
SCHEDULED WITH SITE
AND REPLACED THEONCE
MENUFURTHER
BOARD UPDATES ARE2PROVIDED
SPOKE WITH TECH FROM COATES AND NO ONE CAN UNLOCKED THE IR SENSOR
 Total Total
COMPLETE Labour 1 Labour 2 Hotel Shipping Other Parts Billable Billable Total
Travel Store Total Billable
D DATE Fees Labour (1) Labour (2) Labour hr
hr hr

10-Nov-21 $490.50 $280.00 $351.26 $1,121.76 4.50 3.50 8.00

23-Feb-22 $218.00 $80.00 $49.00 $347.00 2.00 1.00 3.00
9-Mar-22 $218.00 $160.00 $381.50 $142.88 $902.38 2.00 2.00 4.00
24-Mar-22 $327.00 $80.00 $98.00 $505.00 3.00 1.00 4.00
28-Mar-22 $327.00 $240.00 $98.00 $665.00 3.00 3.00 6.00
8-Apr-22 $218.00 $160.00 $49.00 $427.00 2.00 2.00 4.00
13-Apr-22 $218.00 $160.00 $98.00 $476.00 2.00 2.00 4.00
22-Apr-22 $218.00 $80.00 $142.88 $440.88 2.00 1.00 3.00
26-Apr-22 $381.50 $200.00 $98.00 $679.50 3.50 2.50 6.00
27-May-22 $272.50 $0.00         $49.00 $321.50 2.5   2.5
27-May-22 $436.00 $320.00         $98.00 $854.00 4 4 8
3-Dec-21 $218.00 $120.00 $49.00 $387.00 2.00 1.50 3.50
23-Dec-21 $872.00 $160.00 $595.18 $1,627.18 8.00 2.00 10.00
13-Dec-21 $218.00 $80.00 $49.00 $347.00 2.00 1.00 3.00
15-Dec-21 $599.50 $80.00 $218.00 $351.26 $1,248.76 5.50 1.00 6.50
18-Dec-21 $763.00 $80.00 $218.00 $98.00 $1,159.00 7.00 1.00 8.00
24-Aug-22 $327.00 $160.00 $351.26 $838.26 3 2 5
23-Aug-22 $218.00 $120.00 $98.00 $436.00 2 1.5 3.5
23-Aug-22 $327.00 $160.00 $98.00 $585.00 3 2 5
3-Dec-21 $436.00 $200.00 $49.00 $685.00 4.00 2.50 6.50
30-Dec-21 $872.00 $320.00 $142.88 $1,334.88 8.00 4.00 12.00
9-Sep-22 $545.00 $400.00 $98.00 $1,043.00 5.00 5.00 10.00
7-Sep-22 $272.50 $160.00 $98.00 $530.50 2.50 2.00 4.50
15-Sep-22 $327.00 $160.00 $98.00 $585.00 3.00 2.00 5.00
Travel # of Tech # of TV Model SERVICED REPLACED S/N
Zone Onsite Visits S/N

3 2 2 LH55OHFPKBC/GO N/A 0B5THCSR100494M / 0B5THCSR200001W

1 2 1 LH55OHFPVBC/GO N/A 076LHCSM700736Z
2 2 2 LH46OHFPBVC/GO N/A 0B5RHCSR301149H / 07ULHCSN900869R
1 2 2 LH55OHFPVBC/GO N/A 076LHCSM501142P
1 2 2 LH46OHFPVBC/GO N/A 0668HCNJ500048J
1 2 1 LH55QMNEBGC/GO N/A 0DBFHCST200208F / 0DBFHCSRC00934F
1 2 2 LH55OHFPVBC/GO N/A 076LHCSM201736L
2 2 2 LH55OHFPVBC/GO N/A 076LHCSM302476A
1 2 2 LH55OHFPVBC/GO N/A 076LHCSM302768E
1 1 1 LH46OHFPVBC/GO N/A 07ULHCSN700300V
1 2 2 LH46OHFPVBC/GO N/A 07ULHCSN100646R
1 2 1 LH55OHFPVBC N/A 076LHCSN200133H
4 2 2 LH55OHFPVBC N/A 076LHCSN800110M
1 2 1 LH55OHFPVBC N/A 076LHCSM301934V
3 2 2 LH55OHFPVBC N/A 076lhcsm301888x
1 2 2 LH55OHFPVBC N/A 076lhcsm500067h
3 2 2 LH46OHFPVBC/GO N/A 07ULHCSNB00319N
1 2 2 LH46OHFPVBC/GO N/A 07ULHCSN100023X
1 2 2 LH46OHFPVBC/GO N/A 07ULHCSNB00305R
1 2 1 LH55OHFPVBC N/A 076LHCSN200168E / 076LHCSM302478R
2 2 2 LH55OHFPVBc N/A 076LHCSM301942N
1 2 2 LH55OHFPVBC/GO N/A 076LHCSKB00909T
1 2 2 LH55OHFPVBC/GO N/A 076LHCSN200505V
1 2 2 LH55OHFPVBC/GO N/A 076LHCSM700641W
 REMOVED S/N

0665HCRJA00008D / 0665HCRJA00010L
076LHCSM500050M
0668HCNJ500048J / 0668HCNJ500032P
0665HCRJB00088L
0668HCNJ500043D
07N7HCCK700071Y / 07N7HCCK700074T
0B5THCSR500146X
076LHCSM303152J
076LHCSN700055D
07ULHCSNB00164H
0668HCNJ500044W
076LHCSM500092B
076LHCSM501142P
076LHCSM303239F
076lhcsm301902h
076lhcsmc00339w
07ULHCSN800116T
07ULHCSNB01032F
0B5RHCSR500207D
076LHCSM700631R / 076LHCSM700632V
0665HCRJB00094B
076LHCSM402127X
076LHCSM800055R
0665HCRJB00065N