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Date: Oct 31,2022 Store Number: SWISS 1768 DEX Tech:

Start Time: 13:00 EST Finish Time: 14:00 EST


Number of PC's scheduled # Number of PC's replaced #

Yes No Issues Cancelled



All Tasks Completed:
Anything other than yes needs to be explained in Work Notes below

Task / Deliverable Descriptions Yes No


Install new screens x
Install Switch in the IT Room and connect network (port#08) x
Confirm that DEX Support has access to all screens x
Confirm correct content x
Site was left clean, everything wiped down and garbage removed. x
All deliverables been gathered and sent to DEX PM x

Care Kit Inventory Used Stock Left Used Stock Left

Wireless Keyboard Mouse Black Patch Cables


Laptop with Serial & Network Secure lock tool Kit
Samsung Remote control

Completed Work Notes / Issues on site

Arrived to site and confirmed screen was off, turned on and saw that Media
Player PC was stuck trying to boot rom network/PXE. Went into BIOS and
modified the boot order and tested boot. Boot was corrected to Windows and
confiemd with DEX Support. Issue resolved. Confirmed fix with MOD Rose.

Hardware Return Details Boxes: Location of Equipment


Name of Receiver Purolator Pick up #
Tracking #1 Tracking #2 Tracking #3
Tracking #4 Tracking #5 Tracking #6
Tracking #7 Tracking #8 Tracking #9

Rose, MOD Edgardo Vasquez


Store Contact Name Technician Name

Signature Signature

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