Deliverables Template – SAMSUNG/MCD – McDonald’s Site

Restaurant number: mcd 11274 Work Order Number: WO1175203

Tech Name : Bradley Salmon

Date: 10/31/2022

Summary of deliverables, some may change depending on the type of problem being diagnosed:
Screen needed to recover back to gw3, ip address was not readable to Coates, No picture shown on dmb menu screen

A. ALL SAMSUNG CALLS:

X Picture of Breaker Switch position in the breaker panel.
 Picture of Firmware version and serial number (Same screen).
 Picture of affected displays (Before/After).
 Comments:

______________________________________________________________________________

B. CONFIRMED GFCI TRIP CALLS + all from A:

 Picture of GFCI status light.
 Picture of enclosure serial number.
 GFCI checklist file filled out electronically.
 Comments:

______________________________________________________________________________

C. DISPLAY REPLACEMENT CALLS + all from A:

 Picture of Auto Source Switching.
 Picture of IP settings.
 Pictures of Before/After display replacement.
 Comments:

______________________________________________________________________________

If any physical damage has been encountered during visit, send findings to McDonald's Remediation
MCDRemediation@bfg.ca and Kevon Walton - Kevron.Walton@bfg.ca:

 Provide multiple pictures at different angles of damage.

 Provide picture of Display Serial Number.
 Provide picture of Enclosure Serial Number.

Additional information:

Serial numbers of screens fixed

Lane 1 dmb 1 -076LHCSKB02170V

Note: For on-site support please contact BFG’s Samsung Support - Edgardo Vasquez - Cell: 1(226) 378-1294 – 24/7/365