Samsung Displays - Service Manual

LFD Monitor
Chassis Model
OH46F (LH46OHFPKBC/**)
FT60
OH55F (LH55OHFPKBC/**)
OH55F (LH55OHFPVBC/**)
FD71
OH46F (LH46OHFPVBC/**)
SERVICE Manual
LFD Monitor Contents
1. Precautions
2. Product specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
OH46F / OH55F
Refer to the service manual in the GSPN (see the rear cover) for the more information.
Contents
1. Precautions
1-1. Safety Precautions..........................................................................................................................1-1
1-1-1. Servicing the Product..........................................................................................................1-1
1-1-2. Fire and Shock Hazard.......................................................................................................1-1
1-1-3. Product Safety Notices........................................................................................................1-2
1-2. Servicing Precautions.....................................................................................................................1-3
1-2-1. General Servicing Precautions............................................................................................1-3
1-3. Static Electricity Precautions...........................................................................................................1-4
1-4. Installation Precautions...................................................................................................................1-5
2-1. Model Comparison..........................................................................................................................2-1
2-2. Feature & Specifications.................................................................................................................2-2
2-3. Specification Comparison to Old Models........................................................................................2-6
2-4. Detail Factory Option......................................................................................................................2-8
2-5. Accessories.....................................................................................................................................2-9
2-6. What Is Different About the Product................................................................................................2-10
2-6-1. Remote Control (of up to 100 devices) through the Built-in RJ45 and RS-232C Ports......2-10
2-6-2. Optimum Picture Quality and Afterimage Burn-in Prevention.............................................2-11
2-6-3. HDCP Operation.................................................................................................................2-13
3. Disassembly and Reassemble

3-1. Disassembly (SDC-LH46OHFPKBC / SDC-LH55OHFPKBC)........................................................3-1
3-2. Disassembly (SDC-LH46OHFPVBC / SDC-LH55OHPVBC)..........................................................3-8
3-3. Disassembly (AUO-LH55OHFPVBC).............................................................................................3-14
3-4. Internal disassembly.......................................................................................................................3-20
3-5. Cable Specification.........................................................................................................................3-22
4. Troubleshooting
4-1. Previous check................................................................................................................................4-1
4-2. How to check fault symptom...........................................................................................................4-6
4-2-1. When the Power Does Not Turn On....................................................................................4-6
4-2-2. When a blank screen is displayed (HDMI - Digital Signal)..................................................4-10
4-3. Troubleshooting Guide....................................................................................................................4-14
4-3-1. Requirements Before Contacting Samsung Customer Service Center..............................4-14
4-4. Error Examples and Actions............................................................................................................4-19
4-5. Factory Mode Adjustments.............................................................................................................4-20
4-5-1. Entering the Service Mode..................................................................................................4-20
4-5-2. Factory Data........................................................................................................................4-22
4-5-3. EDID settings......................................................................................................................4-45
4-5-4. Method for capture log........................................................................................................4-47
4-5-5. How to know about time to using panel..............................................................................4-48
4-5-6. Safety Lock Settings...........................................................................................................4-49
4-6. Cable...............................................................................................................................................4-51
4-6-1. RS-232C cable....................................................................................................................4-51
4-6-2. LAN cable............................................................................................................................4-53
4-7. White Balance.................................................................................................................................4-55
4-7-1. Calibration...........................................................................................................................4-55
4-7-2. White Balance Adjustment..................................................................................................4-57
4-8. Software Upgrade...........................................................................................................................4-58
4-8-1. How to check the Software Version....................................................................................4-58
4-8-2. How to upgrade Software....................................................................................................4-60
4-9. How to get the debug logs..............................................................................................................4-66
4-9-1. USB Log saving Function guide..........................................................................................4-69
4-10. Service Item Code..........................................................................................................................4-72
5. Wiring Diagram
5-1. Wiring Diagram...............................................................................................................................5-1
5-2. Block Diagram.................................................................................................................................5-3
5-3. Board Connection...........................................................................................................................5-5
5-4. Connector Functions.......................................................................................................................5-10
5-5. Cables.............................................................................................................................................5-11
GSPN (GLOBAL SERVICE PARTNER NETWORK)
Area Web Site
Europe, MENA, CIS,
https://gspn1.samsungcsportal.com
Africa
E.Asia, W.Asia,
https://gspn2.samsungcsportal.com
China, Japan
N.America, S.America https://gspn3.samsungcsportal.com
This Service Manual is a property of Samsung Electronics

Co.,Ltd. © 2017 Samsung Electronics Co.,Ltd.
Any unauthorized use of Manual can be punished under All rights reserved.
applicable International and/or domestic law.
Printed in Korea
Precautions
1. Precautions
1-1. Safety Precautions
• Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as
electrical shock.
• For continued safety, do not attempt to modify the circuit board.
• Disconnect the AC power and DC power jack before servicing.

Warning
1-1-1. Servicing the Product

1. When servicing the Product, Disconnect the AC line cord from the AC outlet.
2. It is essential that service technicians have an accurate voltage meter available at all times. Check the calibration of this
meter periodically.
1-1-2. Fire and Shock Hazard

• Before returning the product to the user, perform the following safety checks:
1. Inspect each lead dress to make certain that the leads are not pinched or that hardware is not lodged between the chassis
and other metal parts in the product.
2. Inspect all protective devices such as nonmetallic control knobs, insulating materials, cabinet backs, adjustment and
compartment covers or shields, isolation resistorcapacitor networks, mechanical insulators, etc.
3. Leakage Current Hot Check:
• Do not use an isolation transformer during

LEAKAGE
(READING SHOULD)
this test. DEVICE
NOT BE ABOVE 0.5mA
CURRENT
UNDER TESTER
TEST
• Use a leakage current tester or a metering
TEST ALL
system that complies with American EXPOSED METAL
SURFACES
National Standards Institute (ANSI C101.1,
Warning
Leakage Current for Appliances), and 2-WIRE CORD
Underwriters Laboratories (UL Publication

UL1410, 59.7).
ALSO TEST WITH
PLUG REVERSED
(USING AC ADAPTER EARTH
PLUG AS REQUIRED) GROUND
4. With the unit completely reassembled, plug the AC line cord directly into a 120V AC outlet. With the unit’s AC switch first in
the ON position and then OFF, measure the current between a known earth ground (metal water pipe, conduit, etc.) and all
exposed metal parts, including: metal cabinets, screwheads and control shafts.
The current measured should not exceed 0.5 milliamp.
Reverse the power-plug prongs in the AC outlet and repeat the test.
1-1
Precautions
1-1-3. Product Safety Notices

• Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual
inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage,
wattage, etc. Parts that have special safety characteristics are identified by on schematics and parts lists.
A substitute replacement that does not have the same safety characteristics as the recommended replacement part might
create shock, fire and/or other hazards. Product safety is under review continuously and new instructions are issued
whenever appropriate.
1-2
Precautions
1-2. Servicing Precautions
• An electrolytic capacitor installed with the wrong polarity might explode.

Warning
• Before servicing units covered by this service manual, read and follow the Safety Precautions section of
this manual.
• Precautions during installation are as follows:

After opening the cover, install the product within 1 hour under humidity of 60% or below.
Caution Keep the predefined humidity while opening the cover or assembling the housing
(e.g. connection of external device, F/W update).
During storage of the product, be sure to attach the cover.
• If unforeseen circumstances create conflict between the following servicing precautions and any of the
safety precautions, always follow the safety precautions.
Note
1-2-1. General Servicing Precautions
1. Always unplug the unit’s AC power cord from the AC power source and disconnect the DC Power Jack before attempting to:
(a) remove or reinstall any component or assembly, (b) disconnect PCB plugs or connectors, (c) connect a test component
in parallel with an electrolytic capacitor.
2. Some components are raised above the printed circuit board for safety. An insulation tube or tape is sometimes used.
The internal wiring is sometimes clamped to prevent contact with thermally hot components. Reinstall all such elements to
their original position.
3. After servicing, always check that the screws, components and wiring have been correctly reinstalled.
Make sure that the area around the serviced part has not been damaged.
4. Check the insulation between the blades of the AC plug and accessible conductive parts (examples: metal panels, input
terminals and earphone jacks).
5. Insulation Checking Procedure: Disconnect the power cord from the AC source and turn the power switch ON.
Connect an insulation resistance meter (500V) to theblades of the AC plug.
The insulation resistance between each blade of the AC plug and accessible conductive parts (see above) should be greater
than 1 megohm.
6. Always connect a test instrument’s ground lead to the instrument chassis ground before connecting the positive lead;
always remove the instrument’s ground lead last.
1-3
Precautions
1-3. Static Electricity Precautions

• Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly
called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect
transistors. The following techniques will reduce the incidence of component damage caused by static electricity.
1. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body
by touching a known earth ground. Alternatively, wear a discharging wrist-strap device. To avoid a shock hazard, be sure to
remove the wrist strap before applying power to the product.
2. After removing an ESD-equipped assembly, place it on a conductive surface such as aluminum foil to prevent accumulation
of an electrostatic charge.
3. Do not use freon-propelled chemicals. These can generate electrical charges sufficient to damage ESDs.
4. Use only a grounded-tip soldering iron to solder or desolder ESDs.
5. Use only an anti-static solder removal device. Some solder removal devices not classified as “anti-static” can generate
electrical charges sufficient to damage ESDs.
6. Do not remove a replacement ESD from its protective package until you are ready to install it.
Most replacement ESDs are packaged with leads that are electrically shorted together by conductive foam, aluminum foil or
other conductive materials.
7. Immediately before removing the protective material from the leads of a replacement ESD, touch the protective material to
the chassis or circuit assembly into which the device will be installed.
• Be sure no power is applied to the chassis or circuit and observe all other safety precautions.
Caution
8. Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or lifting
your foot from a carpeted floor can generate enough static electricity to damage an ESD.
1-4
Precautions
1-4. Installation Precautions

1. For safety reasons, more than a people are required for carrying the product.
2. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock.
3. Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature
may cause fire.
4. Bend the external antenna cable when connecting it to the product. This is a measure to protect it from being exposed to
moisture. Otherwise, it may cause a fire or electric shock.
5. Make sure to turn the power off and unplug the power cord from the outlet before repositioning the product.
Also check the antenna cable or the external connectors if they are fully unplugged. Damage to the cord may cause fire or
electric shock.
6. Keep the antenna far away from any high-voltage cables and install it firmly. Contact with the highvoltage cable or the
antenna falling over may cause fire or electric shock.
7. When installing the product, leave enough space (0.4 m) between the product and the wall for ventilation purposes.
A rise in temperature within the product may cause fire.
8. If an equipment is provided with a replaceable battery, and if replacement by an incorrect type could result in an explosion
(for example, with some lithium batteries), the following applies:
• Risk of explosion if battery is replaced by an incorrect type dispose of used batteries according to the
instructions.
• Do not dispose of batteries in a fire.
• Do not short circuit, disassemble or overheat the batteries.

Caution
• Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.
• Do not be exposed to excessive heat such as sunshine, fire or the like.
1-5
Product specifications
2-1. Model Comparison
Front View H
* W : Width H : Height D : Depth D
Front Color Black
Set 1069.0 x 623.6 x 85 mm / 40.5 kg

Dimensions 46"
(W x H x D) Package 1156 x 713 x 200 mm / 44.3 kg
/ Set 1260.6 x 731.4 x 85 mm / 52.6 kg
Weight 55"
Package 1358 x 845 x 230 mm / 58.1 kg
Panel Type LCM / LED
Feature HDMI 2, RJ45 1, HDBT 1, USB 1(Update Only)
2-1
2-2. Feature & Specifications
Model Name LH46OHFPKBC / LH55OHFPKBC / LH55OHFPVBC
Introduction Background
• Raise market competitiveness through spec. Upgrade and easier installation

-- Power Integrated structure (OH) → Old model has separated power box (Low convenience)
-- Magic Glass (OH)
-- Upgrade SSSP version : 2.0 → 3.0
-- Integrated LAN Hub feature
• LH55OHFPVBC : Development of a new heat solution model for cost reduction
Features
• Full Outdoor (OH) : 2,500nit, Magic Glass, IP56, HDBase-T, SSSP 3.0, LAN Hub
Specifications
Item LH46OHFPKBC (SDC) LH55OHFPKBC (SDC) LH55OHFPVBC (AUO)
Panel Code BN95-02067B BN95-02068B BN95-04397A

(CY-LH046CGLVYV) (CY-LH055CGLVYV) (CY-LM055CGAVZV)
Brightness 3,000nit (With Glass) 2,500nit (With Glass) 2,500nit (With Glass)
LED Edge LED Edge LED Edge LED
Frame Rate 120Hz 120Hz 60Hz
T-con FRC External IC External IC N/A
Mech. Design Slim Design Slim Design Slim Design

Spec
Depth 85mm 85mm 85mm
C/Rear Resin Resin Resin
Bezel to
24.9mm 24.9mm 24.9mm
Bezel
Circuit Platform Hawk-MU + SE15HS + Hawk-MU + SE15HS + Hawk-MU + SE15HS +

Spec VS100RX + MST7438 VS100RX + MST7438 VS100RX
Tuner N/A N/A N/A
Speaker N/A N/A N/A
Media player O (MagicInfo S) O (MagicInfo S) O (MagicInfo S)
Network LAN HUB + HDBT-RX LAN HUB + HDBT-RX LAN HUB + HDBT-RX
Internal Wi-Fi O O X
Region Worldwide Worldwide Worldwide
Regulation IT(60950-1) Class A IT(60950-1) Class A IT(60950-1) Class A
2-2
Specifications
Item LH46OHFPKBC (SDC) LH55OHFPKBC (SDC) LH55OHFPVBC (AUO)
CVBS
N/A N/A N/A
IN
Component IN N/A N/A N/A
VGA (Analog D-Sub) N/A N/A N/A
DVI In N/A N/A N/A
HDMI
2(A) (v1.2) 2(A) (v1.2) 2(A) (v1.2)
In
DP In N/A N/A N/A
DP Out N/A N/A N/A
Audio In
N/A N/A N/A
(PC, DVI, AV, Comp)
Audio
1(A) 1(A) 1(A)
Out
IR In N/A N/A N/A
IR Out N/A N/A N/A
RS232C In 1 (Stereo Type) 1 (Stereo Type) 1 (Stereo Type)
RS232C Out 1 (Stereo Type) 1 (Stereo Type) 1 (Stereo Type)
RJ45 2(A) 2(A) 2(A)
Tuner N/A N/A N/A
USB 1(A) 1(A) 1(A)
SD
N/A N/A N/A
Card
Wi-Fi Internal (Module Type) Internal (Module Type) N/A
2-3
Specifications
Item LH46OHFPVBC (SDC) LH55OHFPVBC (SDC)
Panel Code BN95-04825A

BN95-04398A (CY-LM055CGLVZV)
(CY-LM046CGLVZV) BN95-04825B
(CY-LM055CGLVYV)
Brightness 3,000nit (With Glass) 2,500nit (With Glass)
LED Edge LED Edge LED
Frame Rate 120Hz 120Hz
T-con FRC External IC Externa IC
Mech. Design Slim Design Slim Design

Spec
Depth 85mm 85mm
C/Rear Resin Resin
Bezel to Bezel 24.9mm 24.9mm
Circuit Platform Hawk-MU + SE15HS + VS100RX + MST7438 Hawk-MU + SE15HS + VS100RX

Spec
Tuner N/A N/A
Speaker N/A N/A
Media player O (MagicInfo S) O (MagicInfo S)
Network LAN HUB + HDBT-RX LAN HUB + HDBT-RX
Internal Wi-Fi X X
Region Worldwide Worldwide
Regulation IT(60950-1) Class A IT(60950-1) Class A
CVBS IN N/A N/A
Component IN N/A N/A
VGA (Analog D-Sub) N/A N/A
DVI In N/A N/A
HDMI In 2(A) (v1.2) 2(A) (v1.2)
DP In N/A N/A
DP Out N/A N/A
Audio In
N/A N/A
(PC, DVI, AV, Comp)
Audio
1(A) 1(A)
Out
IR In N/A N/A
2-4
Specifications
Item LH46OHFPVBC (SDC) LH55OHFPVBC (SDC)
IR Out N/A N/A
RS232C In 1(Stereo Type) 1 (Stereo Type)
RS232C Out 1(Stereo Type) 1 (Stereo Type)
RJ45 2(A) 2(A)
Tuner N/A N/A
USB 1(A) 1(A)
SD Card N/A N/A
Wi-Fi N/A N/A
2-5
2-3. Specification Comparison to Old Models

• O : Supported / X : Not Supported / A (Angle Type)
LH46OHFPKBC / LH55OHFPKBC /
Model LH46OHDPKBC / LH55OHDPKBC
LH46OHFPVBC / LH55OHFPVBC
Design
Platform Hawk-MU + SE15HS Golf-S
Panel Size 46" / 55" 46" / 55"
Panel Frequency 46" / 55" (SDC) - 120Hz

120Hz
55" (AUO) - 60Hz
BLU Type Edge LED Edge LED
Resolution 1920 x 1080 1920 x 1080
Brightness (Typ.) 46" - 3,000nit 46" - 3,000nit

55" - 2,500nit 55" - 2,500nit
Contrast Ratio SDC - 5000 :1

5,000:1
AUO - 4000 : 1
Dynamic C/R 100,000:1 100,000:1
Viewing Angle 178:178 178:178
Response Time SDC - 6ms

6ms
AUO - 8ms
Haze 0% 0%
Glare Panel Yes Yes
Audio Speaker Out N/A -
Connectivity INPUT RS232-C, USB, HDBT, HDMI(2) HDMI1/2, USB(1), RS232, HDBT
OUTPUT RS232-C, RJ45 Audio out
Media MagicInfo Support Yes Yes

Player
Memory 8GB 8GB
Power Rating 46" / 55" (SDC) - 0.5W 46" - 600W

Consumption 55" (AUO) - 0.5W 55" - 650W
Typical 46" (SDC) - 440W / 55" (SDC) - 510W 46" - 380W

55" (AUO) - 410W 55" - 460W
Max 46" (SDC) - 468W / 55" (SDC) - 547W 46" - 600W

55" (AUO) - 410W 55" - 650W
Operation Temperature -30°C to 50°C -30°C to 50°C
2-6
LH46OHFPKBC / LH55OHFPKBC /
Model LH46OHDPKBC / LH55OHDPKBC
LH46OHFPVBC / LH55OHFPVBC
Design
Special Magic Glass

Wi-Fi Embedded
(LH46OHFPVBC,
SDC LH55OHFPVBC Except)
Magic glass
Temperature Sensor
Temperature Sensor
IP56 Certification
IP56 Certification
Magic Glass
AUO Temperature Sensor
IP56 Certification
2-7
2-4. Detail Factory Option
• If you replace the main board with new one, please change the factory option as well.
The options you must change are “Type”.
Note
Model Name LH46OHFPKBC LH46OHFPVBC LH55OHFPKBC LH55OHFPVBC
AUO
SDC
Vendor SDC SDC SDC
AUO
SDC
BN95-02068B BN95-04397A
CODE BN95-02067B BN95-04398A BN95-04825A
Panel BN95-04397A BN95-04825B
CY-LM055CGAVZV
CY-
CY- CY-LM055CGLVYH
SPEC LM055CGLVZV/H
CY-LH046CGLVYV/H LM046CGLVZV CY-LM055CGAVZV
CY-
LM055CGLVYV/H
Vendor Dongyang E&P

POWER
CODE BN44-00894A
LED Driver Vendor Dongyang E&P

Board CODE BN44-00895A
Factory -
1
Reset
55L6AFZEM,
55A1AFZEK
2 Type 46A1AFZEK 46A1AFYEN 55A1AFZEM,
55L6AFZEM
55A1AFYEM
3 Local Set US, KOR, CHI_DTV, TAIWAN, BRA_DTV, CIS_RUSSIA, EU_TURKEY, EU
SW LFD OHFN : LH46OHFPKBC(SDC), LH55OHFPKBC(SDC),LH55OHFPVBC(SDC)

4
Model LFD OHFNV : LH46OHFPVBC(SDC), LH55OHFPVBC(AUO)
BOM 0
5
Model
6 Tuner Not Detected
7 Ch Table NONE
MRT -
8
Option
Engineer -
9
Option
2-8
2-5. Accessories
Product Description Code. No Remark
EU : 3903-001114
Thailand : 3903-001097
Austraila : 3903-001103
Taiwan : 3903-001104
US : 3903-001116
Brazil : 3903-001101
Power cord Argentina : 3903-001095
India : 3903-001102
UK : 3903-001115
South Africa : 3903-001100
Israel : 3903-001099
China : 3903-001105
Chile : 3903-001098
Batteries
(Not available in some 4301-000121
locations)
Samsung
Electronics
TM1240A, W/W - BN59-01180A Service
Remote Control Center
TM1240, UAE - BN59-01180C
(The part
code for some
BN68-08079A (US)
accessories
BN68-08194A (W/W)
may differ
Quick setup guide BN68-08194B (NA)
depending on
BN68-08194E (ASIA)
your region.)
BN68-08194E (XY)
US : BN68-00797H EN : BN68-00514M
BN68-02021D BN68-02839N
BN68-03677E BN68-03548E
Asia : BN68-01146D BN68-07844A
BN68-01789F
Warranty card BN68-00527A
BN68-00174M
BN68-00774G
BN68-05972B
BN68-08114P
BN68-08194E
Regulatory guide BN68-04972G
2-9
2-6. What Is Different About the Product
2-6-1. Remote Control (of up to 100 devices) through the Built-in RJ45 and
RS-232C Ports
Main Screen
Case 1
Case 2
1. Upon purchase, the monitor is set to the default IP address configured at the factory.
2. Connect a PC to the monitor using a LAN cable. Next, access the monitor and personalize the IP setting.
3. The MDC program shows a list of IPs for the products currently connected and a list of IDs set using the onscreen menu.
4. Each monitor can be controlled individually by using the MDC program.
2-10
2-6-2. Optimum Picture Quality and Afterimage Burn-in Prevention
Optimum Picture Quality
• Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on
the panel. Black Matrix
Common
Color-Filter
Electrode (ITO)
This does not affect product performance.
-- The number of sub-pixels by panel type: 6,220,800
• Leaving the screen fixed on a stationary image for an extended

period of time may cause afterimage burn-in or defective pixels.
SourceDrain
-- Activate power-saving mode or a dynamic screen saver if
you will not be using the product for an extended period of
time.
Prevention of Afterimage Burn-in Storage

Gate Pixel Electrode (ITO) Capaccitor (Cs)
TFT
What is afterimage burn-in? Data Bus-Line
• Afterimage burn-in should not occur when the LCD panel is

operating normally. Normal operation refers to a continuously
changing video pattern. If the LCD panel displays a fixed
pattern for an extended period of time, a slight voltage
difference may occur between the electrodes in pixels that
control the liquid crystals.
• Such a voltage difference between electrodes increases with

time and makes the liquid crystals thinner.
When this occurs, a previous image can remain on the screen
when the pattern changes. To prevent this, the accumulated
voltage difference should be reduced.
• Afterimage burn-in should not occur when an LCD panel is operating in proper conditions.
2-11
Preventing afterimage burn-in
The best way to protect the product from afterimage burn-in is switching the power off or setting the PC or system to run a
screen saver when not in use. Also, Warranty service may be limited depending on instruction guide.
• Power Off, Screen Saver, or Power Save Mode

-- Go to Display Properties > Power Supply on your PC and set the product to power off as required.
-- Using a screen saver is recommended.
It is best to use a single-color or moving-image screen saver.
• Regular color Change

-- Use 2 colors
Switch between 2 colors every 30 minutes as shown
above.
• Avoid combinations of a text color and background color

of contrasting brightness.
(Brightness: refers to the lightness or darkness of a color
which varies depending on the amount of light emitted.)
Avoid using grey as it may contribute to afterimage burn-in.

Avoid using colors of contrasting brightness
(black and white; grey).
• Regular Text color Change

-- Use bright colors of similar brightness.
Interva l: C
hange text color and background color every
30 minutes
-- Move and change text every 30 minutes as shown

below.
-- Regularly display a moving image along with a logo.

Interval : Display a moving image along with a logo for 60 seconds after using for 4 hours.
2-12
2-6-3. HDCP Operation

What is HDCP?
HDCP refers to an encoding function developed to protect digital conte nt included in HDMI signal transmitted.
Operating Diagram
The operating diagram below shows how the picture is displayed when a device equipped with the HDCP function connects
to a monitor that contains an HDCP authentication code. The picture is displayed after an authentication (decoding) process
through the HDMI’s I2C line.
1. Authentication takes about 2 seconds.
2. A static screen will appear if the authentication fails. If this is the case, try the following:
-- Check the supported resolution.
-- Close and run the software again (for re-authentication).
-- Enter the HDCP key again.
-- Check that the device and graphics card are HDCP certifiable or the content is authorized for use.
2-13
Disassembly and Reassemble
3. Disassembly and Reassemble
• As this product has parts that are sensitive to static electricity, be careful when handling them.
Warning
• Disconnect the SMART SIGNAGE from the power source before disassembly.
• Follow these directions carefully
-- Use the Samsung Service tool to disassemble the cabinet
* Recommend to use the Samsung Service tool
-- Recommended Torque for Cabinet/Stand screws : 10 ~ 12kgf
Caution
* A strength of Torque can be changed depending on the situation.
• When need to repair/replace front cover, it is only available at Panel repair center cause of several
reasons like dust injection (Onsite repair prohibited)
3-1. Disassembly (SDC-LH46OHFPKBC / SDC-LH55OHFPKBC)
Description Picture Description Screws
1 Place the SIGNAGE on the Cushion.
2 Remove the screws and then remove

ASSY COVER P-PCB.
1) Remove 6EA screws from the

COVER-TERMINAL.
6003-001887
(M4xL16)
2) Remove 1EA screw from the

COVER-PCB.
6003-001886
(M4xL14)
3-1

COVER-PCB.
6003-001886
(M4xL14)
3 [SDC Panel
3-1
: LH46OHFPKBC / LH55OHFPKBC]
Remove the Internal FAN cable from the 3-4
Main Board.
And remove the internal FAN from the
COVER-REAR. 3-2
And remove the FFC Cable 41 Pin, and
3-3
51 Pin from the Main Board.
1) Remove the cable from the Main Board,

3-1 3-2
and remove the internal FAN.

[ How to remove FAN ]

Hold both side of the FAN, pull it out
carefully
3) Disconnect the internal FAN and

3-3 (1 BN39-02307A)
BN96-44600A extension cable
(1 BN39-02307A) and remove the
internal FAN located at bottom side of
SMPS from the COVER-REAR.
3-2
4) Disconnect the both

3-4
41 pin (BN96-41981A) and
51 pin (BN96-41991A) of FFC cables
from the connectors (CN1804, CN1805)
4 [SDC Panel
: LH46OHFPKBC / LH55OHFPKBC]
Disconnect the Wi-Fi Module and
Cable [BN96-44600A, Wi-Fi Cable
(1-1 BN39-02361A)].
(1-1 BN39-02361A)
3-3
5 Remove each cables.

2 MAIN ↔ SMPS_12P(R)
[BN96-44600A(SDC), Cable (2 BN39-
02217G)]
3 LD ↔ SMPS_14P(B)
[BN96-44600A(SDC), Cable (3 BN39-
02274A)]
4 MAIN → LD_10P(G)
5 MAIN → T-CON : FFC Cable_41P(V)
5-1 MAIN → T-CON : FFC Cable_51P(V) [ MAIN + SMPS ] (2 BN39-02217G)
[ LD Board + SMPS ] (3 BN39-02274A)
[ MAIN + T-CON ]
[ MAIN + LD Board ] (5 BN96-41981A SDC Panel Only)
(4 BN39-02275A) (5-1 BN96-41991A)
3-4

6 IR-Function(R)
7 Temp. Sensor(B)
8 BLU(G)
8-1 BLU(G)
9 Lead Connector-Sub Assy_10P(O)
0 Inlet Socket(V)
[ IR-Function ] [ Temp. Sensor ]

(6 BN96-37008A) (7 BN96-37381A)
[ LD Board BLU ]
(Lead Connector-BLU) [ MAIN Board ]
(8 BN39-01973B - 12P) (Lead Connector-Sub Assy)
(8-1 BN39-01974B - 8P) (9 BN39-02302A)
[ SMPS Inlet Socket ] (0 BN96-41718A)
3-5
7 Remove MAIN Board / LD Board / SMPS. [ MAIN Board - 6EA ]
1) Remove the screws from each board,

then remove them from the
COVER-REAR.
6001-003016
(M3xL5)
[ SMPS - 8EA ]
6001-003016
(M3xL5)
6001-002789
(M4xL6)
[ MAIN Board - 5EA ]
6001-003016
(M3xL5)
3-6
8 Remove the COVER-REAR. (a)

(a) Remove 38EA screws from the
COVER-REAR.
6003-001885
(M4xL8)
(b) Hold inside of the hole which is located (b)

at bottom of external fan and lift up
carefully.
(c) SDC-LH46OHFPKBC → It continues on the part 1 of the internal disassembly.

SDC-LH55OHFPKBC → It continues on the part 2 of the internal disassembly.
3-7
3-2. Disassembly (SDC-LH46OHFPVBC / SDC-LH55OHFPVBC)

The difference of SDC & AUO SDC-OH55F-V AUO-OH55F-V
The number of FFC cable 2 1
The color of T-con Green Blue

ASSY COVER P-PCB.

COVER-TERMINAL.
6003-001887
(M4xL16)

COVER-PCB.
6003-001886
(M4xL14)

COVER-PCB.
6003-001886
(M4xL14)
3-8
3 [SDC Panel : LH46OHFPVBC / LH55OHFPVBC]

Remove the Internal FAN cable from the
Main Board.
COVER-REAR.
And remove the both 51 Pin of FFC cable
from the Main Board.

3-1

carefully

3-2 (1 BN39-02307A)
BN96-44600B extension cable
3) Disconnect the both 41pin (BN96-

3-3
41981A) and 51 pin (BN96-41991A)
of FFC cable from the connector
(CN1806).
3-9

[BN96-44600A(SDC), BN96-44600B(AUO),
Cable (2 BN39-02217G)]
[BN96-44600A(SDC), BN96-44600B(AUO),
Cable (3 BN39-02274A)]
(*SDC Panel Only : [ MAIN + SMPS ] (2 BN39-02217G)
LH46OHFPKBC / LH55OHFPKBC)
5-1 MAIN → T-CON : FFC Cable_51P(V)
[ MAIN + T-CON ]
(4 BN39-02275A) (5-1 BN96-41991A)
3-10

6 IR-Function(R)
7 Temp. Sensor(B)
8 BLU(G)
8-1 BLU(G)
0 Inlet Socket(V)

(6 BN96-37008A) (7 BN96-37381A)
[ LD Board BLU ]
(8-1 BN39-01974B - 8P) (9 BN39-02302A)
3-11

COVER-REAR.
6001-003016
(M3xL5)
[ SMPS - 8EA ]
6001-003016
(M3xL5)
6001-002789
(M4xL6)
6001-003016
(M3xL5)
3-12

COVER-REAR.
6003-001885
(M4xL8)

carefully.
(c) SDC-LH46OHFPVBC → It continues on the part 1 of the internal disassembly.

SDC-LH55OHFPVBC → It continues on the part 2 of the internal disassembly.
3-13
3-3. Disassembly (AUO-LH55OHFPVBC)

ASSY COVER P-PCB.

COVER-TERMINAL.
6003-001887
(M4xL16)

COVER-PCB.
6003-001886
(M4xL14)

COVER-PCB.
6003-001886
(M4xL14)
3-14
3 [AUO Panel : LH55OHFPVBC]

Remove the Internal FAN cable from the
Main Board. 3-3
COVER-REAR.
And remove the both 51 Pin of FFC cable 3-1
from the Main Board. 3-2

3-1

carefully

3-2 (1 BN39-02307A)
BN96-44600B extension cable
3) Disconnect the both

3-3
51 pin (BN96-41991A) of FFC cable
from the connector (CN1806).
3-15

[BN96-44600B(AUO), Cable (2 BN39-
02217G)]
[BN96-44600B(AUO), Cable (3 BN39-
02274A)]
[ MAIN + SMPS ] (2 BN39-02217G)
[ MAIN + T-CON ]
(4 BN39-02275A) (5-1 BN96-41991A)
3-16

6 IR-Function(R)
7 Temp. Sensor(B)
8 BLU(G)
8-1 BLU(G)
0 Inlet Socket(V)

(6 BN96-37008A) (7 BN96-37381A)
[ LD Board BLU ]
(8-1 BN39-01974B - 8P) (9 BN39-02302A)
3-17

COVER-REAR.
6001-003016
(M3xL5)
[ SMPS - 8EA ]
6001-003016
(M3xL5)
6001-002789
(M4xL6)
6001-003016
(M3xL5)
3-18

COVER-REAR.
6003-001885
(M4xL8)

carefully.
(c) It continues on the part 3 of the internal disassembly
3-19
3-4. Internal disassembly
1 (c) Remove the screws from the following

items.
- BRACKET-PANEL TOP
- ASSY COVER P-REAR SIDE
6003-000133
- ASSY COVER P-REAR BOTTOM (M4xL8)
(d) Remove 4EA Screws / 2EA FFC Cable

from the Assy T CON P.
6001-003016
(M3xL5)

items.
- BRACKET-PANEL TOP
6003-000133

6001-003016
(M3xL5)
3-20

items.
- BRACKET-PANEL TOP
6003-000133

6001-003016
(M3xL5)
* [ How to remove BRACKET ]

Hold the bottom of the BRACKET, and pull
it upside.
(e) Disassemble finished.
• Reassembly procedures are in the reverse order of disassembly procedures.
• The exterior may differ depending on the product.

Note
3-21
3-5. Cable Specification
Identifier Length ‘A’ Model Name Part Number
1 650 mm OH46F, OH55F BN39-02307A

Pack Harness
BN96-44600A
1-1 600 mm (SDC Only) OH46F, OH55F BN39-02361A
Wi-fi model)
BN96-44600B OH46F, OH55F BN39-02217G

2 800 mm
(None Wi-fi
model)
3 800 mm OH46F, OH55F BN39-02274A
4 50 mm OH46F, OH55F BN39-02275A
5
50 x 170 x 330 mm OH46F, OH55F BN96-41981A
(SDC Panel Only)
5-1 53 x 250 x 347 mm OH46F, OH55F BN96-41991A
6 700 mm OH46F, OH55F BN96-37008A
7 425 mm OH46F, OH55F BN96-37381A
46” : 1250 / 1250 / 1750 mm 46” : BN39-01973C

8 OH46F, OH55F
55” : 2050 / 1450 / 1400 mm 55” : BN39-01975C
46” : 1850 / 1350 mm 46” : BN39-01974C

8-1 OH46F, OH55F
55” : 2150 / 1550 mm 55” : BN39-01976C
9 600 / 700 / 800 mm OH46F, OH55F BN39-02302A
0 100 mm OH46F, OH55F BN96-41718A
The bundle harness consists

*
of three or four.
3-22
Troubleshooting
4. Troubleshooting
4-1. Previous check
1. Check the various cable connections first.
-- Check to see if there is a burnt or damaged cable.
-- Check to see if there is a disconnected or loose cable connection.
-- Check to see if the cables are connected according to the connection diagram.
2. Check the power input to the Main Board.
FAN1
LD Board
SMPS
MAIN Board
T-CON
FAN2 Wi-Fi Module FAN3
[LH46OHFPKBC / LH55OHFPKBC (Internal FAN 3EA - SDC Panel)]
LD Board
SMPS
MAIN Board
T-CON
FAN1 FAN2
[LH55OHFPVBC (Internal FAN 2EA - AUO Panel)]
3. How to distinguish if the problem is caused by Main board or T-Con.

-- No Video : If the problem is No Video but BLU is on and Indication LED is blinking repeatedly and faster than nomal
booting, replace the T-Con board.
-- Distorted Picture : Check the inner patterns.
4-1
Troubleshooting
For All Mode
GenoaP Napoli Pre Napoli post Piocture Problem
OK OK OK NG Main board or Signal Source
NG OK OK NG Main board
NG NG OK NG Main board or FRC setting
NG NG NG NG Main or LVDS cable or T-Con or Panel
Only for HDMI Mode (Additional Check)
HDMI Picture Problem
OK NG There is no problems after HDMI IC check HDMI source or HDMI jack.
NG NG There is no problems before HDMI IC check GenoaS pattern or LVDS cable or T-Con
How to check inner pattern?
1. Factory mode
Using a standard remote control
Power OFF MUTE 1 8 2 Power ON
Using a factory remote control
INFO i Factory
2. Move to 'SVC' menu.
3. Move to 'Test Pattern' menu.
4. Check inner patterns. (This model only support FBE, READ PRE, READ POST)
4-2
Troubleshooting
How to check Panel Display time?
1. Factory mode
INFO i Factory
2. Move to 'SVC' menu.
3. Move to 'Panel Display time' menu.
4. Check Panel Display time.
Option
Control
Debug
SVC Info Panel Display time 0Hr
ADC/WB
Advanced
4-3
Troubleshooting
Main Board Layout
Main Board (SDC Panel - LH46OHFPKBC / LH55OHFPKBC / LH46OHFPVBC / LH55OHFPVCB)
IC1102 U1901 CN2303

(Hwak-MU) (SE15HS) (FAN)
CN2301 CN202 CN1102 CN201 CN1804_120HZ CN1805_120HZ CN1104

(FAN) (SMPS) (FUNCTION) (LED Driver) (T-CON) (T-CON) (Temp. Sensor)
CN1105 CN1801 CN1101_LAN CN2501 CN702

(RS232C IN/OUT) (USB) (RJ45 (LAN OUT)) (HDBT (LAN IN)) (HDMI IN2)
CN1302 CN701
(AUDIO OUT) (HDMI IN1)
4-4
Troubleshooting
Main Board (AUO Panel - LH55OHFPVBC)
IC1102 CN1806_60HZ
(Hwak-MU) (T-CON)
CN2301 CN202 CN1102 CN201 U1901 CN2303 CN1104

(FAN) (SMPS) (FUNCTION) (LED Driver) (SE15HS) (FAN) (Temp. Sensor)
CN1105 CN1801 CN1101_LAN CN2501 CN702

CN1302 CN701
4-5
Troubleshooting
4-2. How to check fault symptom
4-2-1. When the Power Does Not Turn On
• LED of the front panel doesn’t turn on even the power cable is connected.
Symptom • POWER Relay does not operating even the power cable is connected.
• The unit does not operating.
LED of panel does not turn on when the cable is improperly connected or Main Board / LED Driver Board
does not operating.
Major
• Check the cable connection.
checkpoints
• Check the fuse of parts.
• Check the output voltage of LED Driver board.
Is the power on? No Check the power cable connection.
Yes
Is Back light turned on when the

No
12 pin cable does not connected?
Yes Change the 12 pin cable.
Change assembly of main power.
Is “Main Input” normal?
No
- Pin 1~4 : A13V
Yes
Does DC A3.3V normally appear to

1 No Change IC306 or main assembly.
Diagnostics BD309?
Yes
Do DC B3.3V, B2.5V, B1.5V, and

Change Q216, IC307, IC308, IC309
2 B1.0V normally appear to Q216/ No
or main assembly.
BD307/BD308/BD306?
Yes
Do B3.3V and B5V normally appear to Change IC302, IC304 or main

3 No
BD303/BD304? assembly.
Yes
Is the power applied to panel at pin 6 Check another function(no display).

4 No
of Q205? Change LCD panel.
Caution • Before working, disconnect the power cord.
4-6
Troubleshooting
Location of Parts
Main Board (SDC Panel - LH46OHFPKBC / LH55OHFPKBC / LH46OHFPVBC / LH55OHFPVBC)
3
1
B3.3V
2 2
4-7
Troubleshooting
3
1
B3.3V
2 2
4-8
Troubleshooting
Details
IC306
Q216 IC307
IC308 IC309
IC302 IC304
Q205
4
4-9
Troubleshooting
4-2-2. When a blank screen is displayed (HDMI - Digital Signal)
Symptom • Audio is normal, but no display
Major • Check the HDMI source.

checkpoints • LVDS cable between Main Board and Panel.
Is blank screen display,

when power indicator is off & No Check the set at ‘Standby Mode’.
lamp(back light) is on?
Yes
Are HDMI input signal and HDMI cable

No Input normal HDMI signal.
connection normal?
Yes
Check external device setting.

Does signal appear to pin 1, 3, 4, 6, 7,
Check HDMI cable.
Diagnostics 1 9, 10, 12 (HDMI 1/HDMI 2) of No
If the problem is continue, change
CN701/CN702?
Main Board.
Yes
Does digital data appear to Change IC1102 or Main Board

2 No
TP1806 ~ TP1829 of CN1804? assembly.
Yes
Check the LVDS cable?

Check the T-CON Board? No Ask for technical support.
Replace the LCD Panel?
Caution • Before working, disconnect the power cord.
4-10
Troubleshooting
Location of Parts
IC1102
Details
1 CN701 CN702 2
TP1806~TP1829
4-11
Troubleshooting
IC1102 2
Details
1 CN701 CN702 2
TP1865~TP1890
4-12
Troubleshooting
Waveforms
1 PC Input Signal (V-sink, H-sink, R,G,B) 2 LVDS Signal Output
4-13
Troubleshooting
4-3. Troubleshooting Guide
4-3-1. Requirements Before Contacting Samsung Customer Service Center
Testing the Product
Check if your product is operating normally by using the product test function.
If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product
testing.
1. Power off both the PC and product.
2. Disconnect all the cables from the product.
3. Power on the product.
4. If No Signal is displayed, the product is operating normally.
Checking the Resolution and Frequency
Not Optimum Mode will briefly be displayed if a mode that exceeds a supported resolution is selected.
Check the followings.
Installation issue (PC mode)
The screen keeps switching on and • Check the cable connection between the product and PC, and ensure the
off. connection is secure.
Blank spaces are found on all four • The blank spaces found on the screen have nothing to do with the product.
sides of the screen when an HDMI or • Blank spaces on the screen are caused by the PC or graphics card. To resolve
HDMI-DVI cable is connected to the the problem, adjust the screen size in the HDMI or DVI settings for the graphics
product and PC. card.
• If the graphics card settings menu does not have an option to adjust the screen
size, update the graphics card driver to the latest version.
(Please contact the graphics card or computer manufacturer for further details
about how to adjust the screen settings.)
Screen issue
No Signal is displayed on the screen • Check that the product is connected correctly with a cable.
• Check that the device connected to the product is powered on.
Not Optimum Mode is displayed. • This message is displayed when a signal from the graphics card exceeds the
product's maximum resolution and frequency.
• Refer to the Standard Signal Mode Table and set the maximum resolution and
frequency according to the product specifications.
The images on the screen look • Check the cable connection to the product
distorted.
The screen is not clear. • Set the resolution and frequency to the recommended level.
The screen is blurry.
4-14
Troubleshooting
Screen issue
The screen appears unstable and • Check that the resolution and frequency of the PC and graphics card are set
shaky. within a range compatible with the product. Then, change the screen settings if
There are shadows or ghost images required by referring to the Additional Information on the product menu and the
left on the screen. Standard Signal Mode Table.
The screen is too bright. • Adjust Brightness and Contrast.

The screen is too dark.
Screen colour is inconsistent. • Go to Picture and adjust the Colour Space settings.
White does not really look white. • Go to Picture and adjust the White Balance settings.
There is no image on the screen and • The product is in power-saving mode.

the power LED blinks every 0.5 to • Press any key on the keyboard or move the mouse to return to the previous
1 second. screen.
The product will turn off • Go to System and make sure Sleep Timer is set to Off.
automatically. • If a PC is connected to the product, check the power status of the PC.
• Make sure the power cable is connected properly to the product and power
outlet.
• If the signal from a connected device is not detected, the product automatically
turns off after 10 to 15 minutes.
Picture quality of the product is • Use an HDMI cable to obtain high-definition (HD) picture quality.
different from the dealer shop where
it was purchased.
The screen display does not look • Encoded video content may cause the display to appear corrupted in scenes
normal. featuring fast moving objects such as in a sports event or action video.
• Low signal level or low picture quality may cause the display to appear
corrupted. This does not mean the product is defective.
• A cell phone within a distance of one-meter radius may cause static on analog
and digital products.
The brightness and color do not look • Go to Picture and adjust the screen settings such as Picture Mode, Color,
normal. Brightness and Sharpness.
• Go to System and adjust the Energy Saving settings.
• Reset the screen settings to the default settings.
Lines (red, green or blue) are • These lines are displayed when there is a defect in DATA SOURCE DRIVER
displayed on the screen. IC on the monitor. Contact a Samsung Service Center to resolve the issue.
The display looks unstable and then • The screen may freeze when a resolution other than the recommended
freezes. resolution is used or if the signal is not stable. To resolve the issue, change the
PC resolution to the recommended resolution.
4-15
Troubleshooting
Screen issue
The screen cannot be displayed in • A scaled SD (4:3) content file can cause black bars on both sides of an HD
full screen. channel screen.
• A video with an aspect ratio different from the product can cause black bars at
the top and bottom of the screen.
• Change the screen size setting to full screen on the product or source device.
Remote control issue
The remote control does not work. • Make sure that the batteries are correctly in place (+/-).
• Check if the batteries are flat.
• Check for power failure.
• Make sure that the power cord is connected.
• Check for any special lighting or neon signs switched on in the vicinity.
Source device issue
A beeping sound is heard when my • If a beeping sound is heard when your PC is booting, have your PC serviced.
PC is booting.
Other issue
The product smells like plastic. • The plastic smell is normal and disappears over time.
Audio or video cuts out intermittently. • Check the cable connection and connect it again if required.
• Using a very hard or thick cable may corrupt audio and video files.
Make sure cables are flexible enough to ensure durability. When mounting the
product onto a wall, it is recommended to use right-angle cables.
Small particles are found on the • The particles are part of the product design. The product is not defective.
edges of the product.
When I try to change the PC • The message "The defined resolution is not supported." appears if the input
resolution, a message "The defined source resolution exceeds the maximum resolution of the display.
resolution is not supported." To resolve the issue, change the PC resolution to a resolution supported on the
appears. display.
HDMI Black Level is not functioning • This function is available only when a source device, such as a DVD player
properly on an HDMI device with and STB, is connected to the product via an HDMI (RGB signal) cable.
YCbCr output.
4-16
Troubleshooting
Other issue
There is no sound in HDMI mode. • Displayed picture colors may not look normal. Video or sound may not be
available. This can occur if a source device that only supports an older version
of the HDMI standard is connected to the product.
• Some PC graphics cards may not automatically recognize HDMI signals that
do not include sound. In this case, manually select a sound input.
Sound input Screen mode

PC Auto PC settings
The IR sensor is not functioning. • Make sure the sensor light turns on when a button is pressed on the remote
control.
• If the sensor light does not turn on, turn the power switch off and then on again
on the back of the product.
(The power LED lights up red when the screen is switched off.)
If the sensor light still does not turn on after the power switch is turned off and
then on again, an internal jack may be disconnected.
Contact your nearest service center to have the product serviced.
• If the sensor light that is on does not flash red when a button is pressed on the
remote control, the IR sensor may be defective.
Contact your nearest service center to have the product serviced.
-- This function is available only when a source device, such as a DVD player
and STB, is connected to the product via an HDMI (RGB signal) cable.
Q&A
How can I change the frequency? • Set the frequency on your graphics card.
-- Windows XP
: Go to Control Panel → Appearance and Themes → Display → Settings →
Advanced → Monitor and adjust the frequency in Monitor Settings.Windows
ME/2000: Go to Control Panel → Display → Settings → Advanced →
Monitor and adjust the frequency in Monitor Settings.
-- Windows Vista
: Go to Control Panel → Appearance and Personalization → Personalize →
Display Settings → Advanced Settings → Monitor and adjust the frequency
in Monitor Settings.
-- Windows 7
: Go to Control Panel → Appearance and Personalization → Display →
Adjust resolution → Advanced Settings → Monitor and adjust the frequency
in Monitor Settings.
-- Windows 8
: Go to Settings → Control Panel → Appearance and Personalization →
Display → Adjust resolution → Advanced Settings → Monitor and adjust the
frequency in Monitor Settings.
4-17
Troubleshooting
Q&A
How can I change the resolution? • Windows XP

: Go to Control Panel → Appearance and Themes → Display → Settings and
adjust the resolution.
• Windows ME/2000
: Go to Control Panel → Display → Settings and adjust the resolution.
• Windows Vista
: Go to Control Panel → Appearance and Personalization → Personalize →
Display Settings and adjust the resolution.
• Windows 7
: Go to Control Panel → Appearance and Personalization → Display → Adjust
Resolution and adjust the resolution.
• Windows 8
: Go to Settings → Control Panel → Appearance and Personalization →
Display → Adjust Resolution and adjust the resolution.
How do I set powersaving mode? • Windows XP

: Set power-saving mode in Control Panel → Appearance and Themes →
Display → Screen Saver Settings or BIOS SETUP on the PC.
• Windows ME/2000
: Set power-saving mode in Control Panel → Display → Screen Saver Settings
or BIOS SETUP on the PC.
• Windows Vista
: Set power-saving mode in Control Panel → Appearance and Personalization
→ Personalize → Screen Saver Settings or BIOS SETUP on the PC.
• Windows 7
: Set power-saving mode in Control Panel → Appearance and Personalization
→ Personalize → Screen Saver Settings or BIOS SETUP on the PC.
• Windows 8
: Set power-saving mode in Settings → Control Panel → Appearance and
Personalization → Personalize → Screen Saver Settings or BIOS SETUP on
the PC.
4-18
Troubleshooting
4-4. Error Examples and Actions
Error Appearance Symptoms and Actions Remarks
Symptom When you turn on the monitor, regardless of the On how to input
signal, does not go out screen. DDC, refer to the
training manual.
Cause LVDS Cable contact failure can be caused by.
Action Can replace the LVDS Cable, you can correctly the
connection.
Symptom A full white screen is displayed regardless of the Full White pattern
signals when turning on the monitor. is a feature of a
TN panel when
Cause This error occurs when only lamp power is supplied no video signals
and the video signals are not input to the panel due are supplied.
to an LVDS cable connection error.
Action Replace the LVDS cable or connect the cable

correctly so that the video signals can be supplied
to the panel.
Symptom This is the screen of the DVD of the connection at

the time of the noise.
Cause Does not contain HDCP Key.
Action HDCP Key Enter.
4-19
Troubleshooting
4-5. Factory Mode Adjustments
Precautions when Adjusting the Service Menu Settings
• Check that the equipment used for adjusting the settings is working normally.
• Ensure you have ample space to disassemble the set.
• Prepare a cushioned surface on which to put the set to be disassembled.
4-5-1. Entering the Service Mode

INFO i Factory
Safety Lock
Unlock ‘Safety Lock’
MENU 9 8 7 MENU
‘Safety Lock’ password reset when missing method
4-20
Troubleshooting
Service Mode Menu
Option T-HKMLODWWC-xxxx.xx
T-HKMLODWWS-xxxx
Control T-NVTLODWWS-xxxx
Debug
tizen-2.4-release-lfd-hawkm-lfd_xxxxxxxx.x
SVC (Debug)
ADC/WB BT Version : Not Support

E-Manual : Not Support
Advanced CAMERA : ****
BlasterVersion : Not Support
E-POP Version : ----

EDID SUCCESS
HDCP SUCCESS
CALIB : AV / COMP / PC / HDMI /
Option : 55A1AFYEK,US,0,NONE
BACKEND [SE15HS+MST7438BB]
FRC[MST7438BB] FW[00][05]
TCON Version : ----
Model : OM55F
Wired MAC SUCCESS
Wireless MAC SUCCESS
WIFI Version : (5.0.1.600_0609)
CO Nf/ W/ M/ D/ HX PO AO O S/ N/ RO SC/ SiO (P)

Factory Data Ver : xx / Fixed Ver : xx
EERC Version : xx / WB Ver : xx
CPLD/LD : N/A
SmartControl : 0
Board Info : ----
Factory Reset In Production : ----
SID : ?
Date of purchase : mm/dd/yyyy
4-21
Troubleshooting
4-5-2. Factory Data

Option
Factory Memu Name Data Range
Factory Reset -
Type 46" - 46A1AFZEK NONE/32A6AFZEK/43L6AFZEK/49A6AFZEK/55A6AF
55" - 55A1AFZEK ZEK/65L1AFZSJ/75A2AF8V/43L6AFYEK/49A6AFYEK/
55A6AFYEK/46A1AFZEK/55A1AZEK/46A1AFYEK/55A
1AYEK/46A1AFYEN
Local Set US NONE/US/KOR/CHI_DTV/TAIWAN/BRA_DTV/
CIS_RUSSIA/EU_TURKEY/EU
SW Model LFD OHFN NONE/LFD PMFT/LFD PMFN/LFD PHFT/LFD
LH46OHFPKBC(SDC) PHFN/LFD DMFT/LFD DMFN/LFD OMFN/LFD
LH55OHFPKBC(SDC) OHFN/LFD OHFT
LH55OHFPVBC(SDC)
LFD OHFNV LFD OHFNV
LH46OHFPVBC(SDC)
LH55OHFPVBC(AUO)
BOM Model 0 0~9999

Tuner Not Detected Not Detected/S_TC/S_TCS2/S_T2CS2/S_T2C/S_
T2CS2_G/S_T2C_G/D_T2CS2/D_TCS2/D_TC/S_
ISDB/S_T2C_COL/S_DTMB/S_TDA18275A/S_
T2C_KOR/D_T2C/S_T2CS2_AV/error
Ch Table NONE NONE/SUWON/SAMEX
MRT OPTION
Front Color L-S-PMF
Lvds Format
OSD Language US UNKNOWN/EAST ASIA/IRAN/ISRAEL/MIDDLE
ASIA/S_AMERICA/TAIWAN/AFRICA/N_AFRICA/
WEST ASIA/MALAYSIA/KR/US/CIS/TURKEY/
CHINA/HONGKONG/JAPAN/CANADA/
PHILIPPINE/EU/AUSTRALIA/CAUCASUS/
CENTRAL ASIA/MYANMAR/
Region USA USA/KOR/CHI/TAIWAN/JAPAN/BRA/PANEURO
PnP Language ENG_US ENG_US/SPA_US/FRA_US/EST/FIN/DEU/GRE/
HUN/ITA/LAT/LTU/NOR/POL/POR/ROM/SER/SLK/
SWE/BUL/CRO/CZE/DAN/DUT/SLV/ALB/MKD/
BOS/KOR
WIFI REGION S A~Z, AA~AF
OTN Support OFF ON/OFF
OTA Support OFF OFF/General
MediaPlay DLNA ON
Teletext(TTX) OFF ON/OFF
China HD OFF ON/OFF
4-22
Troubleshooting
Option
NT Conversion OFF ON/OFF
Extended PVR OFF ON/OFF
HDMI/DVI SEL 2 1~4
HV Flip HV Flip OFF/HV Flip/H Flip
Light Effect OFF ON/OFF
Network Support wifi_int NONE/wired/wifi_ext/wifi_int/wifi_ext_only/wifi_int_
only
Eco Sensor ON ON/OFF
Framless Support OFF ON/OFF
HP LINE LineOut Headphone/LineOut
Resolution FHD
Local Dimming Panel OFF ON/OFF
Wifi Vendor QCA NONE/MTK/QCA/BRCM_COMBO/BRCM_SINGLE/
QCA_COMBO
FAN Support ON ON/OFF
Voice Control OFF
Motion Control OFF
TTV Support OFF
OPTION_NUM
Num of DTV DECODER 0 0~2
Num of AV 0
Num of COMP 0
Num of HDMI 2 0~4
Num of USB Port 1 0~3
Num of USB3.0 0 0~3
Num of RVU 0 0~1
Num Of Display 1 1~2
Num of RUI 0 0~1
Num of PVR RECORD 0 0~2
Num of ATV 0 0~3
Num of SVIDEO 0
Num of PC 0 0~1
Num of DVI 1 0-1 0 0~1
Num Of Tuner 0 0~2
Motion Plus Support OFF ON/OFF
4-23
Troubleshooting
Option
SPDIF Support OFF ON/OFF
SCP ON ON/OFF
Engineer Option
Type Of PANEL KEY 1Key Horizontal/Vertical/PDPVertical/
PDPHorizon/1Key/5Way
5 Way Function Key R_BACK
Power PanelKey Only
Standby led on/off ON ON/OFF
IF AGC 7 0~10
D AGC 0 0~10
PH BW 3 0~10
FQ BW 3 0~10
PH RATE 4 0~10
PD EN 1 0~10
WF Type 0 0~7
BT_AUDIO_ON_OFF OFF ON/OFF
Config_AV_PATH
V_HDMI IDENT TYPE 4123 1234/1243/1324/1342/1423/1432/2134/2143/2314/2
341/2413/2431/3124/3142/3214/3241/3412/3421/41
23/4132/4213/4231/4312/4321
V_HDMI PATH TYPE ABDC ABCD/ABDC/ACBD/ADCC/ACDC/ADCB/BACD/
BADC/CABD/DABC/CADC/DACB/BCAD/BDAC/
CBAD/DCAC/CDAB/DCAB/BCDA/BDCA/CBDA/
DCCA/CDCA/DCBA
V_EDID TYPE FHD_2D FHD_2D/FHD_3D/UHD_2D/UHD_2D_ADV/
UHD_3D/UHD_2D_21:9/UHD_3D_21:9/HD_2D/
UHD_2D_HDR/UHD_2D_NHDR
V_ATV 0 NONE, 0~3
V_AV1 2
V_AV2 1
V_COMP1 1
V_COMP2 NONE
V_PC NONE NONE, 0~3
V_SCART1_CVBS 1
V_SCART1_RGB 0
V_SCART2_CVBS NONE
V_SCART2_RGB NONE
4-24
Troubleshooting
Option
ARC PORT NONE NONE/HDMI1/HDMI2/HDMI3/HDMI4
MHL PORT NONE NONE/HDMI1/HDMI2/HDMI3/HDMI4
USING_PSI_UPDATE ON
Fast Logo Delay 0 0~30
Panel Init Time 250 0~5000
Tcon Init Time 460 0~2000
Write MAC Address
Data Sync Init Failure
OVD Support 0 0~3
EcoSensor Location 0 0~1
BENDABLE PEQ Inx 0 0~255
Caption Brightness 100 0~100
Control
EDID
EDID ON/OFF OFF ON/OFF
EDID WRITE ALL Success Failure /Success/NONE
EDID WRITE HDMI Success Failure /Success/NONE
EDID WRITE PC ...
HDMI EDID Ver HDMI 1.2 HDMI 1.2/HDMI 1.3/HDMI 1.4/HDMI 2.0
HDMI EDID Port NONE NONE/HDMI 1/Not Support
EDID WRITE DVI ...
EDID WRITE SBB ...
EDID WRITE PIM ...
EDID WRITE HDBT Success Failure /Success/NONE
PIM EDID Ver ...
Sub Option
RS-232 Jack UART Debug/UART/Logic/FANET
EXT Link Support OFF ON/OFF
Serial Log On/Off
Serial Log OFF ON/OFF
HyperUART OFF OFF/1/2/3/4/5/AT-HUB 1/AT-HUB 2/AT-HUB 3/
AT-HUB 4/AT-HUB 5
Watchdog ON ON/OFF
4-25
Troubleshooting
Control
FRC Monitoring OFF
Checksum
Fast Boot in Production OFF ON/OFF
Uart Enable OFF ON/OFF
ECO IC TYPE MC8121 MC8121
Info Link Server Type development development/developing
Info Link Country NONE
TTX Group UserOSD WestEurope/EastEurope/Russian/Greek/Turkey/
Arabic/Farsian/Arab/Hbrw/UserOSD
Visual Test
OPTION_SWU
OTN Server Type operating operating/development
OTN Test Server OFF OFF/A~Z ZONE
SWU Reset
SWU Duration OFF OFF OFF ON/OFF
SWU Fail Test 0 0~100
SWU_Diag_Code 0
SWU Checksum
SWU HashValue
DPMS Support OFF
BP PMS Reset 1
FAnet Thread 2 1/2
CI CPLD Version 1 1~255
ACM_MC OFF ON/OFF
FS_FAV OFF
SCSA Support ON ON/OFF
SPI Protection
Submicom Protection OFF
FRC Protection Not Support
TCON Protection Not Support
Multitasking Support ON ON/OFF
Browser Preloading Support GENERAL NONE/GENERAL/FULL
APP BOOTING SUPPORT OFF ON/OFF
360 Audio Support ON ON/OFF
Shop Option
4-26
Troubleshooting
Control
Exhibition Mode OFF ON/OFF
Peak Mode OFF OFF/ON/DEMO
Metadata ON ON/OFF
Shopmode Picture Reset ON ON/OFF
Asia Option
Unbalance OFF
AF Level adjust 0
TX Power Level 0
Mono Last Memory OFF ON/OFF
H Shaking 0
Sound
High Devi OFF ON/OFF
Carrier_Mute ON ON/OFF
Pilot Level High Thld 0x20h 0x00h~0xFFh
Pilot Level Low Thld 0x10h 0x00h~0xFFh
Amp Volume 0xc9h 0x00h~0xFFh
Amp Scale 0x35h 0x00h~0xFFh
Amp EQ CheckSum
Subwoofer Support 0
Woofer Type 0
Woofer Volume 0xc7h 0x00h~0xFFh
Woofer Scale 0x81h 0x00h~0xFFh
Woofer Check sum NONE
PEQ Inx 0
PEQ Test Ready Ready/SET 1~ SET 9
Amp Model TAS5747 NTP7412S2/TAS5745/NTP7412/NTP7414/
TAS5747/NTP7415
Speaker EQ ON ON/OFF
Bottom CheckSum NONE
Wall Filter Type 0
SRS Tuning Parm 0
SPDIF PCM Gain -9
NTV CU Delay NORMAL NORMAL/HDMI/ADC/SPEAKER/MONITOR/PCM_
OUT/PCM_MAIN/BT_MAIN/PCM_SUB/BT_SUB/
BypassNONE
Lipsync Inx 13
4-27
Troubleshooting
Control
Lipsync CheckSum 0x4E07
Lipsync USB Test Ready Ready/MAIN_SPK/BT_SPK/WFI_SPK/NTV1_SPK/
NTV2_SPK/NONE
Lipsync BT CheckSum 0x0141
TP Volume 0xC4h 0x00h~0xFFh
TP Scale 0x9ah 0x00h~0xFFh
TP EQ CheckSum NONE
LFD Option
Source Ident ON ON/OFF
Source Ident Support Enable Enable/Auto
PC Ident Auto Enable/Auto
DVI Ident Auto Enable/Auto
HDMI Ident Auto Enable/Auto
DisplayPort Ident Auto Enable/Auto
AV Ident Auto Enable/Auto
Component Ident Auto Enable/Auto
MagicInfo Ident Auto Enable/Auto
PIM Ident Auto Enable/Auto
HDBT Ident Enable Enable/Auto
Video Wall Settings
HOR_DISP_ACT 1220
HOR_BEZEL_AVG 25
VER_DISP_ACT 693
VER_BEZEL_AVG 25
Frame Lock Support OFF ON/OFF
Frame Delay OFF OFF/AUTO/MANUAL
Frame Delay Manual
Horizontal 1
Vertical 1
Screen Position 1
Reverse Scan OFF OFF/AUTO/FORCE
Reverse Info Hidden OFF OFF
Always Auto Adj OFF ON/OFF
B2B Spec Support
HKIA Support
4-28
Troubleshooting
Control
IKUSI Support
STL Support
AccentHealth Support
S.Select Both Mode OFF ON/OFF
SMART Volume 0 0~100
MDC Broadcast Ack OFF ON/OFF
Brunswick Support OFF ON/OFF
Buffallo Wild Wing Support OFF ON/OFF
CRESTRON Support OFF ON/OFF
MSSP Support OFF ON/OFF
Auto Time-Out Safety Lock OFF ON/OFF
VGA Clamp Pulse Setting 0
Power On Source
Support OFF
Source Type PC PC/DVI/DisplayPort/AV/Component/PIM/SBB/
HDMI/HDMI2/HDMI3/TV/HDBT
No Signal User Image 0 0
Mediaplay OSD option 0 0
RTL8201 MAC
Remain Write Count 0 0~4
Mac Write Phy to Eeprom Failure Wait/Failure/Success
Force WOL Function 0 0
9 Axis Pointer Support ON ON/OFF
IR SERIAL LOOP OUT OFF ON/OFF
IWB Support OFF ON/OFF
Copy ACM Data to USB Failure Wait/Failure/Success
ST Model Support 0 0
EMI TOUCH OFF ON/OFF
Support ACM OFF ON/OFF
AMD W7000 DP-DVI CVT OFF ON/OFF
SHOP S GAMMA
Auto Source Switch Duration 10 5~60
10
Audience Measurement
AM for Camera OFF ON/OFF
4-29
Troubleshooting
Control
AM Mode
No Signal Color Black Black/White/Blue
Internal Speaker Both Both/Internal
Config_LFD_Path
V_HDMI1_PATH SE15HS Port0/Port1/Port2/Port3/Port01/Port12/Port23/
SE15HS/PortExtSwi/NONE
V_HDMI2_PATH SE15HS Port0/Port1/Port2/Port3/Port01/Port12/Port23/
V_HDMI3_PATH NONE Port0/Port1/Port2/Port3/Port01/Port12/Port23/
V_HDMI4_PATH NONE Port0/Port1/Port2/Port3/Port01/Port12/Port23/
V_DVI_PATH NONE Port0/Port1/Port2/Port3/Port01/Port12/Port23/
V_SBB_PATH NONE Port0/Port1/Port2/Port3/Port01/Port12/Port23/
V_DisplayPort_PATH SE15HS Port0/Port1/Port2/Port3/Port01/Port12/Port23/
V_PIM_PATH NONE Port0/Port1/Port2/Port3/Port01/Port12/Port23/
V_HDBT_PATH SE15HS Port0/Port1/Port2/Port3/Port01/Port12/Port23/
V_PC_PATH NONE Port0/Port1/Port2/Port3/Port01/Port12/Port23/
V_SE15HS Port12 Port0/Port1/Port2/Port3/Port01/Port12/Port23/
External IR Support OFF OFF ON/OFF
KPI Support OFF ON/OFF
DVI-I Port Select AUTO AUTO/DVI/D-SUB
Hawk Fan ON/OFF OFF ON/Auto/OFF
Hawk Fan On Temp 100 0~100
DE Mode Enable OFF ON/OFF
Internal Speaker Support OFF ON/OFF
Outdoor Internal Fan Speed 100 0~100
FANET ON/OFF ON ON/OFF
Config Option
Num of DP 1 0~1
4-30
Troubleshooting
Control
Num of PIM 0 0~1
Num of MagicInfo 0 0~1
Num of FAN 1 0~1
Num of HDBT 1 0~1
Debug
Spread Spectrum
LVDS Spread 0 0~1
DDR Spread 0 0~1
Period 0 0
Amplitude 0 0
HD DDR SSC ON OFF OFF ON/OFF
HD DDR SSC Value 0 0~10
FHD DDR SSC ON OFF ON OFF ON/OFF
FHD DDR SSC Value 4 0~8
UHD DDR SSC ON OFF ON ON/OFF
UHD DDR SSC Value 4 0~11
US DDR SSC ON/OFF OFF ON/OFF
US DDR Value 1 0~11
US eBus SSC ON/OFF OFF ON/OFF
US eBus Value 0 0~12
P eBus SSC ON/OFF OFF ON/OFF
P eBus Value 0 0~9
LVDS SSC ON/Off OFF ON/OFF
LVDS SSC Value 3 0-15 3 0~15
US LVDS SSC ON/OFF OFF ON/OFF
US LVDS Value 0 0~12
AP Vx1 SSC ON/OFF OFF ON/OFF
AP Vx1 Value 0 0~25
US Vx1 SSC ON/OFF OFF ON/OFF
US Vx1 Value 0 0~7
N Vx1 SSC ON/OFF OFF ON/OFF
N Vx1 Value 0 0~7
FRC Vx1 SSC ON/OFF OFF ON/OFF
4-31
Troubleshooting
Debug
FRC Vx1 SSC Period 0 0~2
FRC Vx1 SSC Modulation 1 0~9
FRC LVDS SSC ON/OFF ON ON/OFF
FRC LVDS SSC MFR 3 0~63
FRC LVDS SSC MRR 2 0~31
FRC DDR SSC ON/OFF ON ON/OFF
FRC DDR SSC MFR 3 0~63
FRC DDR SSC MRR 4 0~31
FRC DDR SSC Period 0 0~3
FRC DDR SSC Modulation 0 0~5
DDR Margin
A CTRL_OFFSET_0_3 0 0
A CTRL_OFFSET_D 0 0
B CTRL_OFFSET_0_3 0 0
B CTRL_OFFSET_D 0 0
RF Mute Time 100ms 0ms~1200ms
FRC
FRC FDISPLAY ON/OFF OFF ON/OFF
PC Mode ON/OFF OFF ON/OFF
FRC VX1 RX EQ SETTING OFF ON/OFF
FRC VX1 TX Pre_emphasis 0 0~4
setting
Tuner Margin 3 0~100
MPEG Margin 20
H.264 Margin 15
TCON_TEMP READ 0
TEMP LAST 6000 6000
DCC VERSION 0xB070
Power Management
DVFS OFF ON/OFF
Cert Option Waiting Waitng/HIDE/SHOW
RM_BIST_DTV 0
RM_BIST_ATV 0
RM_BIST_CABLE 0
SerDES Check
4-32
Troubleshooting
Debug
Log Analyzer ON ON/OFF
Error Popup On/Off OFF ON/OFF
DeadLock KILL OFF ON/OFF
Alert On/Off ON ON/OFF
CES Option OFF ON/OFF
CES Convergence Option OFF ON/OFF
TCON Demura Bypass OFF ON/OFF
Reproduce Module ON ON/OFF
DB Download
MRT Option Dump
Picture Data Dump
VCONF Dump
SVC
Self Test(for HW)
Loop Back
LAN Test
LAN Port Test
AV Audio Test
AV2 Audio Test
CVBS Test
CVBS2 Test
COMP Test
USB HUB Test
SPDIF Test
HDMI Test
Scart Audio
Scart Video
DP In/Out Test
PIM Interface Test
TMDS
AUDIO L/R
DDC(EEPROM)
UART
4-33
Troubleshooting
SVC
HPD/PS_ON_OFF
PIM Detect
PWR STATUS
RS232 Out Test
IR In/Out Test
Ext-Sensor-Test
CPU
DDR
FLASH
EEPROM
Tuner X-TAL
Tuner1
HDMI Switch IC
USB HUB IC
WIFI
LVDS
T-CON/FRC
MOIP
EcoSensor
Voltage
Chip Test
Module Test
ATV CH Inspection
DTV CH Inspection
Satellite CH Inspection
EXT Sound Inspection
Woofer Sound Inspection
Tweeter Sound Inspection
TP Sound Inspection
DP Test
Aging line test
Monitoring
RTC
SE15HS Debugger
Info
4-34
Troubleshooting
SVC
SVC Info
ER Count
WD Count 0 0~255
Power Fail Count 0 0~255
AR Count 0 0~65535
RS Count 0 0~65535
WIFI NO DETECTION 0 0~255
COUNT
WIFI DETACHMENT 0 0~255
COUNT
Fan Error Count 0 0~255
Serdes Error Count 0 0~255
Serdes Reset Count 0 0~255
Serdes WatchDog On/Off ON ON/OFF
SMPS FET Fail Detect 0 0~255
Panel Display Time 0Hr 0~1073741824
Factory Entry Number 0 0~255
Factory Execution History
Factory Reset History
Sudden Power Off Count 0 0~255
SPI Flash
Data Sync Status NONE
Data Sync FAIL Count 0
SPI Format Count 0
SPI MAC Address 4E4F54205355
OCM Count 0
Debug Log Down error/Success/Fail
Upgrade
T-CON DATA UPGRADE NG
T-CON FW UPGRADE Failure Wait/Failure/Success
SUBMICOM UPGRADE Ready Ready
NOVATEK UPGRADE Ready Ready
SUBMICOM JP USB Ready
UPGRADE
IR Blaster Upgrade Failure
IR Blaster delay time 50
4-35
Troubleshooting
SVC
Pic Data USB Update P:009/M:002
Audio Data USB Update [Invalid UTF-8]
Eco Data USB Update E:117/M:002
CI CPLD Upgrade Failure
SubMicom CheckSum
SubMicom CheckSum Failure
NOVATEK CheckSum Failure
Upgrade With Sub ON ON/OFF
Reset
Apps Reset
SVC Reset
SPI Flash Reset
Data Sync Reset
Factory Data Reset
OPTION_HDMI
DVI/HDMI SOUND Auto Auto/DVI
HDMI HOT PLUG Disable Disable/Enable/Error
HOTPLUG SWITCHING Auto Disable/Auto/Smart
HOT PLUG DURATION 800ms 0ms~2000ms
CLK TERM DURATION 300ms 0ms~2000ms
HDMI FLT CNT SIG 0ms 0ms~1000ms
HDMI FLT CNT SIG2
HDMI FLT CNT LOS 0ms 0ms~1000ms
UNSTABLE BAN CNT 1250ms 0ms~1000ms
HDMI EQ 0 0~4
HDMI Stable Count 3 0~200
HDMI HDCP EN OFF ON/OFF
HDCP UPDATE SPI READY
SPI VERSION
HdmiRx EQ 0 0~99
HDMI TMDS ERR DET 1
OPTION_DP
DP RX EQ 0 0~24
DP TX EQ 0 0~16
DVB CI
4-36
Troubleshooting
SVC
TS Clock delay TC 0 -15~15
TS Clock delay S 0 -15~15
CI Control Buf ON ON
TS Clock delay CPU 1 -15~15
TS Clock delay TC2 0 -15~15
TS Clock delay S2 0 -15~15
CI Control Buf ON2 1 0~1
TS Clock delay CPU2 0 -15~15
Test Pattern
Scaler Pattern OFF OFF/FULL_WHITE/WHITE_BOX/RGB_BOX/RGB_
COMPOSITE/8COLOR_BAR/HATCH/V_RAMP/H_
RAMP/45D_RAMP/16GRAY/RGB_RAMP/DOT/
CHESS/WB/error
US Post Pattern OFF OFF/FULL_WHITE/WHITE_BOX/RGB_BOX/RGB_
COMPOSITE/8COLOR_BAR/HATCH/V_RAMP/H_
RAMP/45D_RAMP/16GRAY/RGB_RAMP/DOT/
CHESS/WB/error
FRC Pre Pattern 0
FRC Post Pattern 0
SOC TCON Pattern 0
SOC TCON Pattern Level 255
Other Setting
Delete S/N Failure Failure/Wait/Success
IPERF Stopped Stopped/Running
Expert
N/D ADJ OFF/ON/FIX
CAL Data Backup ...
CAL Data Restore
ATV IF AGC SPEED 0
Source Direct On/Off OFF ON/OFF
Apps Update
Auto Power LAST POWER LAST POWER/ALWAYS ON/ALWAYS OFF
Moter Test
Start Test NOT SUPPORT
Num Of Count NOT SUPPORT
Clear Count Failure
4-37
Troubleshooting
SVC
SW Version NOT SUPPORT
SW Upgrade Ready
Speed Curve NOT SUPPORT
Speed Flat NOT SUPPORT
Auto Calibration Failure
Num Of Max Slit Left NOT SUPPORT
Num Of Max Slit Right NOT SUPPORT
Delay_Value NOT SUPPORT
Delay_Max_14 NOT SUPPORT
Num Of PL Left NOT SUPPORT
Num Of PL Right NOT SUPPORT
PL Condition NOT SUPPORT
Support PL Function ON ON/OFF
V APP
SVC Panel ORIGINAL ORIGINAL/2014 SVC ~ 2022 SVC
FrontEnd Input Signal Info
Receiver IC MAIN MAIN/SE15HS/MYSTIQUE/Reserved
Sync Lock Unstable
hResolution 0
vResolution 0
hStart 0
vStart 0
hTotal 0
vTotal 0
hFreq 0
vFreq 0
ProgressScan Interlace
H Sync Polarity Negative
V sunc Polarity Negative
Color Format RGB444
Color Depth 8 Bit
Input Signal Type Unknown
4-38
Troubleshooting
SVC
S/N
Serial number
Writing S/N
ADC/WB
ADC
AV Calibration N/A
Comp Calibraion N/A
PC Calibration N/A
HDMI Calibration N/A
ADC Target
1st_AV_Low 64
1st_AV_High 880
1st_AV_Delta 2
1st_COMP_Y_Low 64
1st_COMP_Cb_Low 512
1st_COMP_Cr_Low 512
1st_COMP_Y_High 940
1st_COMP_Cb_High 512
1st_COMP_Cr_High 512
1st_COMP_Delta 2
1st_PC_Low 4
1st_PC_High 1016
1st_PC_Delta 1
2nd_ACH_Low 4
2nd_ACH_High 940
2nd_PC_Low 4
2nd_PC_High 940
2nd_Delta 2
ADC Result
Dsub_1st_Read OFF ON/OFF
1st_Y_GH ...
1st_Y_GL ...
1st_Cb_BH ...
4-39
Troubleshooting
ADC/WB
1st_Cb_BL ...
1st_Cr_RH ...
1st_Cr_RL ...
2nd_R_L 128
2nd_G_L 128
2nd_B_L 128
2nd_R_H 69
2nd_G_H 69
2nd_B_H 69
White Balance
R-Offset 128
G-Offset 128
B-Offset 128
R-Gain 128
G-Gain 128
B-Gain 128
WB_W2_R_Offset 128
WB_W2_B_Offset 128
WB_W2_R_Gain 154
WB_W2_B_Gain 98
WB_N_R_Offset 128
WB_N_B_Offset 128
WB_N_R_Gain 128
WB_N_B_Gain 128
Line Backlight 100
ACM Backlight 60
USER PWM MAX 100
USER PWM MAX2 100
Black_Detect_Level -1
ABL_MIN -1
MGA
MGA On/OFF OFF ON/OFF
R1_Gain 512
G1_Gain 512
B1_Gain 512
4-40
Troubleshooting
ADC/WB
R2_Gain 512
G2_Gain 512
B2_Gain 512
R3_Gain 512
G3_Gain 512
B3_Gain 512
R4_Gain 512
G4_Gain 512
B4_Gain 512
R5_Gain 512
G5_Gain 512
B5_Gain 512
R6_Gain 512
G6_Gain 512
B6_Gain 512
R7_Gain 512
G7_Gain 512
B7_Gain 512
R8_Gain 512
G8_Gain 512
B8_Gain 512
R9_Gain 512
G9_Gain 512
B9_Gain 512
R10_Gain 512
G10_Gain 512
B10_Gain 512
Color Expert
Color Expert On/OFF OFF ON/OFF
CE_R1_Gain 512
CE_G1_Gain 512
CE_B1_Gain 512
CE_R2_Gain 512
CE_G2_Gain 512
CE_B2_Gain 512
4-41
Troubleshooting
ADC/WB
CE_R3_Gain 512
CE_G3_Gain 512
CE_B3_Gain 512
CE_R4_Gain 512
CE_G4_Gain 512
CE_B4_Gain 512
CE_R5_Gain 512
CE_G5_Gain 512
CE_B5_Gain 512
CE_R6_Gain 512
CE_G6_Gain 512
CE_B6_Gain 512
CE_R7_Gain 512
CE_G7_Gain 512
CE_B7_Gain 512
CE_R8_Gain 512
CE_G8_Gain 512
CE_B8_Gain 512
CE_R9_Gain 512
CE_G9_Gain 512
CE_B9_Gain 512
CE_R10_Gain 512
CE_G10_Gain 512
CE_B10_Gain 512
SPI White Balance
SPI White Balance On/OFF
SPI R-Offset
SPI G-Offset
SPI B-Offset
SPI R-Gain
SPI G-Gain
SPI B-Gain
SPI N Rgain
SPI N Ggain
SPI N Bgain
4-42
Troubleshooting
ADC/WB
SPI N Roffset
SPI N Goffset
SPI N Boffset
SPI W2 Rgain
SPI W2 Bgain
SPI W2 Roffset
SPI W2 Boffset
SPI MGA
SPI MGA On/OFF
SPI R1_Gain
SPI G1_Gain
SPI B1_Gain
SPI R2_Gain
SPI G2_Gain
SPI B2_Gain
SPI R3_Gain
SPI G3_Gain
SPI B3_Gain
SPI R4_Gain
SPI G4_Gain
SPI B4_Gain
SPI R5_Gain
SPI G5_Gain
SPI B5_Gain
SPI R6_Gain
SPI G6_Gain
SPI B6_Gain
SPI R7_Gain
SPI G7_Gain
SPI B7_Gain
SPI R8_Gain
SPI G8_Gain
SPI B8_Gain
SPI R9_Gain
SPI G9_Gain
4-43
Troubleshooting
ADC/WB
SPI B9_Gain
SPI R10_Gain
SPI G10_Gain
SPI B10_Gain
WB Data to SPI
Advanced
4-44
Troubleshooting
4-5-3. EDID settings
1. Service mode entry
2. Select “Control”
Option
Control
Debug
SVC
ADC/WB
Advanced
3. Select “EDID”
EDID
Sub Option
Shop Option
Asia Option
Sound
4. Select “EDID ON/OFF (OFF)”

EDID ON/OFF OFF
EDID WRITE ALL ...
EDID WRITE HDMI ...
EDID WRITE PC ...
HDMI EDID Ver ...
5. EDID ON/OFF (OFF)

EDID ON/OFF OFF
6. EDID ON/OFF (ON)

EDID ON/OFF ON
7. Select “EDID WRITE ALL (Success)”

EDID WRITE ALL Success
4-45
Troubleshooting
8. Complete
EDID ON/OFF ON
EDID WRITE ALL Sucess
EDID WRITE HDMI Sucess
EDID WRITE PC ...
HDMI EDID Ver HDMI 1,2
HDMI EDID Port HDMI 1
EDID WRITE DVI ...
EDID WRITE SBB ...
EDID WRITE PIM ...
EDID WRITE HDBT Sucess
PIM EDID Ver ...
4-46
Troubleshooting
4-5-4. Method for capture log
1. Change factory setting

RS-232 Jack UART
2. Connect RS232C cable with PC and LFD.
Serial Log On/Off OFF
Watchdog ON

RS-232 Jack DEBUG
Serial Log On/Off ON
Watchdog OFF
3. Turn on the program for viewing log.

(Tera Term, Log_Analyzer, and so on…)
4. Set the serial port you use and rate to 115200.
5. Then turn off/on the LFD.
6. You can see the log. And you can capture the log.
(copy note or screen capture)
4-47
Troubleshooting
4-5-5. How to know about time to using panel
1. Service mode entry.

2. Select “SVC”.
Option
Control
Debug
SVC
ADC/WB
Advanced
3. Select “Info”.
Self Test (for HW)
Info
Upgrade
Reset
4. Then you can see right menu that announce using time for panel.
SVC Info 0
ER Count
Panel Display Time 24Hr
4-48
TOOLS INFO Troubleshooting
4-5-6. Safety Lock Settings
Remote Control - Safety Lock RETURN EXIT
1. All the menus and buttons of the product and remote control, PC DVI HDMI DP
except for the LOCK button on the remote control, will be locked by A B C D
the Safety Lock function. IR control
SET UNSET LOCK
2. You can LOCK button the set, using remote control.

And enter your PIN to lock screen.
(Default password: 0 - 0 - 0 - 0)
• If you push any buttons after lock, pop-up the

Safety Lock window.
And enter your PIN, Safety Lock is off.
4-49
Troubleshooting
Main Menu - Change PIN
1. MENU m → System → Change PIN → ENTER E

System
<
Change PIN
>
2. After enter current PIN, enter new PIN.
4-50
Troubleshooting
4-6. Cable
4-6-1. RS-232C cable
Cable Specifications
Interface RS232C (9 pins)
Pin TxD (No. 2), RxD (No. 3), GND (No. 5)
Bit rate 9600 bps
Data bit 8 bit
Parity None
Stop bit 1 bit
Flow control None
The maximum
15m (only shielded type)
length
Pin Assignments
Pin Specification 1 2 3 4 5
1 Sensing data carrier
2 The received data
3 The transmitted data
4 Data Terminal Ready 6 7 8 9
5 Signal ground
6 Preparing the data set
7 Send Request
8 Transmission Cancel
9 Ring Indicator
4-51
Troubleshooting
RS-232C cable connector : 9-Pin D-Sub - Stereo Cable

3
9 5 2
1
-P2-
6 1
-P1-
-P1- -P1- -P2- -P2-
FEMALE Rx 2 ----------> 2 Tx Stereo
Tx 3 <---------- 1 Rx Plug
GND 5 ---------- 3 GND (3.5Ø)
4-52
Troubleshooting
4-6-2. LAN cable
Pin Assignments
Pin Standard colors Signal 1 2 3 4 5 6 7 8
1 White + Orange TX+
2 Orange TX-
3 White + Green RX+
4 Blue NC
5 White + Blue NC
6 Green RX-
7 White + Brown NC
8 Brown NC
Direct LAN Cable (PC connection from the HUB)
HUB
P2 P1
RJ45 RJ45 MDC

P1 P2
Signal P1 P2 Signal
TX+ 1 <----------> 1 TX+
TX- 2 <----------> 2 TX-
RX+ 3 <----------> 3 RX+
RX- 6 <----------> 6 RX-
4-53
Troubleshooting
Cross LAN cable (PC connection on a PC)
RJ45 P1 P2
Signal P1 P2 Signal
TX+ 1 <----------> 3 TX+
TX- 2 <----------> 6 TX-
RX+ 3 <----------> 1 RX+
RX- 6 <----------> 2 RX-
4-54
Troubleshooting
4-7. White Balance
4-7-1. Calibration
• You must perform Calibration in the Lattice Pattern before adjusting the White Balance.
Note
Calibration Specification
Adjust Pattern
( Lattice Pattern )
Adjust Timing
Input mode Timing
NTSC 710 x 484

CVBS
PAL 702 x 576
Component 1280 x 720
Dsub 1920 x 1080
HDMI 1280 x 720
Generator Input mode Timing Pattern
NTSC 3 24
CVBS
PAL 2 24
Component 6 24
Dsub 433 24
HDMI 346 24
4-55
Troubleshooting
Calibration Method
1. Change to a source you wish to calibrate.
2. Change AV, COMPONET, and HDMI sources to the video mode, and change Dsub source to the text mode.
3. Display them based on the source specific timing and patterns above.
4. In case of HDMI source, adjust it based on the HDMI Black Level specification.
(RGB 0~255 : Normal / RGB 16~235 : Low)
(YUV : Deactivation)
< HDMI Black Level Menu >
Picture Picture Options Picture Options

Picture Mode Shop & Mall Color Tone Off Color Tone Off
Backlight 100 Digital Clean View Medium Digital Clean View Medium
Contrast 70 Analog Clean View On Analog Clean View On
Brightness 45 HDMI Black Level Auto HDMI Black Level Auto
Sharpness 65 Film Mode Off Film Mode Off
Color 50 Dynamic Backlight Off Dynamic Backlight Off
Tint (G/R) G50 R50
5. Perform calibration based on the picture below.

-- Into the Factory Mode.
-- Select "ADC/WB" menu.
-- Select "ADC" menu.
Option ADC AV Calibration
Control ADC Target Comp Calibration
Debug ADC Result PC Calibration
SVC White Balance HDMI Calibration
ADC/WB MGA
Advanced :
6. It is complete if SUCCESS is shown.
4-56
Troubleshooting
4-7-2. White Balance Adjustment
1. It is possible to adjust the White Balance value User wish to use for each input source being used.
2. It is possible to adjust in accordance with the order below.

-- Display WhitePattern.
-- It is possible to adjust it in the OSD menu below.
Picture Picture White Balance

Picture Mode Shop & Mall 2 Point
White Balance
Backlight 100 10 Point
Contrast 70
Brightness 45
2 Point
Sharpness 65
R-Offset 128
Color 50
G-Offset 128
Tint (G/R) G50 R50
B-Offset 128
R-Gain 128
G-Gain 128
B-Gain 128
Reset
4-57
Troubleshooting
4-8. Software Upgrade
4-8-1. How to check the Software Version
Use the OSD Main Menu
1. Click the "MENU m" on remote controller.
2. Select "Support".
3. Select "Support → Contact Samsung" Menu.
4. Check the SW version.
Main Micom Ver.

Sub Micom Ver.
Novatek Ver.
4-58
Troubleshooting
Use Service Mode
1. Access the Service Mode.
2. You can check the SW version as you see this picture.
Option T-HKMLODWWC-xxxx.xx ← Main micom Ver.

T-HKMLODWWS-xxxx ← Sub micom Ver.
Control T-NVTLODWWS-xxxx ← Novatek Ver.
Debug
tizen-2.4-release-lfd-hawkm-lfd_xxxxxxxx.x
SVC (Debug)
ADC/WB BT Version : Not Support

E-Manual : Not Support
Advanced CAMERA : ****
BlasterVersion : Not Support
E-POP Version : ----

EDID SUCCESS
HDCP SUCCESS
CALIB : AV / COMP / PC / HDMI /
Option : 55A1AFYEK,US,0,NONE
BACKEND [SE15HS+MST7438BB]
FRC[MST7438BB] FW[00][05]
TCON Version : ----
Model : OM55F
Wired MAC SUCCESS
Wireless MAC SUCCESS
WIFI Version : (5.0.1.600_0609)
CO Nf/ W/ M/ D/ HX PO AO O S/ N/ RO SC/ SiO (P)

Factory Data Ver : xx / Fixed Ver : xx
EERC Version : xx / WB Ver : xx
CPLD/LD : N/A
SmartControl : 0
Board Info : ----
Factory Reset In Production : ----
SID : ?
Date of purchase : mm/dd/yyyy
4-59
Troubleshooting
4-8-2. How to upgrade Software

• Software Upgrade can be performed by downloading the latest firmware from samsung.com to a USB memory device.
Current Version - the software already installed in the monitor.
• The set will turn off and turn on automatically after completing the firmware upgrade.
Please check the firmware version after the upgrades are complete (the new version will have a higher number than the old
version).
• When software is upgraded, video and audio settings you have made will return to their default (factory) settings.
We recommend you write down your settings so that you can easily reset them after the upgrade.
Main SW (Main-Micom) Upgrade
• Store the SW program named "T-HKMLODWWC" in a

USB memory stick.
• Connect the USB memory stick.
4-60
Troubleshooting
1. Click the "MENU" on remote controller.
2. Select "Support".
3. Select "Software Update".
4. Select "Update Now".
5. You can upgrade by USB.
6. Select "Yes".
7. Wait for upgrade complete.
8. Check the SW version.
4-61
Troubleshooting
Sub-Micom Upgrade
• You can upgrade SUBMICOM in factory mode without DDC program. But it take long time about 5 minutes.
• Store the SW program named "T-HKMLFWWS.bin" in a

USB memory stick.
1. Access the Service mode.

:
Debug
SVC
ADC/WB
3. Select “Upgrade”.
:
Info
Upgrade
Reset
4-62
Troubleshooting
4. Move to "SUBMICOM UPGRADE" menu.

:
5. Click the "ENTER E" button.
T-CON FW UPGRADE Failure
6. Click the "►" key.
SUBMICOM UPGRADE Ready
7. Wait for upgrade complete about 5 minutes.
NOVATEK UPGRADE Ready
8. Check the Sub-Micom version.
:
SUBMICOM UPGRADE Upgrading...
4-63
Troubleshooting
NOVATEK Upgrade
• You can upgrade NOVATEK in factory mode without DDC program. But it take long time about 5 minutes.
• Store the SW program named "T-NVTLODFWWS.bin" in a

USB memory stick.
1. Access the Service mode.

:
Debug
SVC
ADC/WB
3. Select “Upgrade”.
:
Info
Upgrade
Reset
4-64
Troubleshooting
4. Move to "NOVATEK UPGRADE" menu.

:
5. Click the "ENTER E" button.
T-CON FW UPGRADE Failure
6. Click the "►" key.
7. Wait for upgrade complete about 5 minutes.
8. Check the NOVATEK version.
:
NOVATEK UPGRADE Upgrading...
4-65
Troubleshooting
4-9. How to get the debug logs.
Setup The Serial Tool
• Excute the Putty program

-- Upzip the "putty.zip" file.
-- Excute the "Putty.exe" file : Now you can use the serial tool with your PC.
• Default Setting
1. Select Connection Type to Serial
2. Serial Line : Check your PC’s configuration

-- Select the correct serial line.
3. Change the Speed from "9600" to "115200"
4-66
Troubleshooting
Precondition For The Extraction.
Change Values
• After power on LFD
-- Factory > Control > Sub Option > RS-232 Jack > Debug
-- Factory > Control > Sub Option > Serial Log On/Off > ON
-- Factory > Control > Sub Option > Watchdog > OFF
-- Turn the power Off and On.
How To Get The Debug Logs.
1. Plug in serial cable from PC to LFD jack named "serial cable in"
2. By using any serial debugging tool, connect to LFD.

-- Baud rate : 115200 bps
4-67
Troubleshooting
How To Save The Logs (Putty.exe)
• Execute "Putty.exe"
-- Speed : 115200
-- Serial Line : Com Port
• If you input correctly then you can see message’s display.
You able to save log file
Select "Open"
4-68
Troubleshooting
4-9-1. USB Log saving Function guide

Summary
This document describe method about encrypting printed log from set, saving that by usb memory, decoding encryption log file
for help you to analyze defects generated Smart Signage.
Stored Content
1. Debug log through serial out
2. Final stored Log and Kernel Log in case of abnormal termination like assert
3. Ascertainable portion information when you enter the Factory Mode

-- WatchDoc On/Off
-- WatchDoc Count
-- AR Count
Encryption
All of the saved files in USB are encryption saved file.
If you want to see a file contents, you need to decode that.
You can use the Decryption tool for decoding encryption file. After using the decryption tool,you can check log contents
Release Version
You can use this functionality from below version.
• Product Release
OH46F, OH55F, OM46F-W, OM46F-K, OM55F-W, OM55F-K] T-HKMLODWWC-1000.0
• Submicom Version
T-HKMLODWWS-1000
T-NVTLODFWWS-1000
Log Storage Method
Execution Sequence
1. Copy epcontrol_info file to USB root
(Warning) If you send epcontrol_info by mySingle, it can change the file name from epcontrol_info to epcontrol_infonull. In
this case, you have to change file name – epcontrol_info- and then copy to USB.
2. When you plug the USB in set, it starts saving log automatically
1) If Factory Option is set as follow, TV set can reboot for revitalizing to print Log.
(When you plug the USB in set, it can reboot once. After rebooting, it can reboot again pass by 30 seconds.
Total twice reboot).
Warning) Do not plug the usb into set if set should not be rebooted.
- RS-232 Jack : UART
- Serial Log On/Off : OFF
2) When you make a progress development step, put a option like this :
RS-232 Jack : Debug, Serial Log On/Off : ON
it can execute log storage function without rebooting even if you plug the USB.
4-69
Troubleshooting
3. The epcontrol folder is generated in root of USB memory, and created the file as follow.
1) epcontrol_key : Key file for using decoding.

2) epcontrol_data : Encrypted Log Data
[Example of epcontrol folder contents by saving log]
3) error_log : This is a folder that saves error_log and

kernel_log by abnormal termination.
→ If abnormal termination is generated, the files are saved by
increasing number like this – error_log.1 ~ error_log.10.
→ You can check the last saved log by opening
error_log_count. It will be recorded with the final log
number.
→ (Reference) If the set is dead by saving log in USB,
error_log and kernel_log is saved not in USB but in set. If
you want to save a file from set to USB, reboot the set first
and then you can check the log file in error_log folder when
log storage function is executed.
In the case of needing log folder saved problem before [Example of error_log folder]
rebooting, you have to make a back-up.
→ All of the files in error_log folder is needed to decode by
using epcontrol_key
4) backup : b
ack up file in epcontrol_key and
epcontrol_data is saved.
→ If the saved files in the old days are existed when storing
log is started, files move to backup folder.
→ Like epcontrol_key_backup1, epcontrol_data_backup1,
key and data file is saved, data file can be decoded by
using key file of same number key file.
[Example of backup folder]
5) info : save set_info file.

→S
ave WatchDog On/Off, WatchDoc Count, AR Count
information in Factory mode
[Example of info folder]
4-70
Troubleshooting
4. Saving Log is stopped by removing USB memory.

1) In case of changing Factory option for printing Log, the tv set will be rebooted and set default value about Factory option
when removing USB.
→ (Reference) When you remove the USB in time of executing Log storage function, the tv set is rebooted and set a
Factory Option to original value after turning on in 30 seconds.
5. And then, check that epcontrol_key, epcontrol_data are saved in USB memory by PC.
6. Decode file by using decoding tool and analyze log file.
Log Extraction Guide

1. Not dead tv set but general reproduce test
1) Copy epcontrol_info file to root folder in USB memory, put it into TV set
- If you extract a log of a certain component, make a command into epcontrol_info file. (ref. 2.2 Make a Scrip)
2) After rebooting twice, do reproduction test
3) Remove USB memory from TV set, Check the epcontrol folder and file generation by PC
2. If you want to extract error_log, kernel_log stored in the dead set

1) Copy epcontrol_info file to root folder in USB memory, put into TV set
3) After rebooting twice, remove USB memory in 30 seconds.
3) Check whether the file is extracted in epcontrol/error_log.
3. In the event that set is dead when you store USB Log
1) If the tv set is dead when you execute USB storage function, reboot tv set under putting the USB in tv set for extracting
error_log and kernel_log. (These are saved when tv set is dead)
→ Whem the tv set is dead, USB Log Storage Function is not work, so it is possible to not record some log generated
from dead tv set into epcontrol_data file.
Kernel log generated at this time is saved into tv set. When the log storage function work well after rebooting set, it is
extracted.
2) After rebooting twice, remove USB memory in 30 seconds.
3) Check wheter the file is extracted in epcontrol/error_log.
4-71
Troubleshooting
4-10. Service Item Code
Item Loc. No. Code No. View
HDMI IN 1 CN701
CONNECTOR-HDMI 3701-001967
HDMI IN 2 CN702
CONNECTOR-FPC/FFC/
T-CON CN1804 3708-003073
PIC
CONNECTOR-FPC/FFC/
T-CON CN1805 3708-003183
PIC
HEADER-BOARD TO
FAN CN2301 3711-005939
CABLE
HEADER-BOARD TO
SMPS CN2303 3711-006099
CABLE
HEADER-BOARD TO
FUNCTION CN1102 3711-007838
CABLE
HEADER-BOARD TO
Temp. Sensor CN1104 3711-008110
CABLE
HEADER-BOARD TO
LED Driver CN201 3711-008634
CABLE
HEADER-BOARD TO
SMPS CN202 3711-008859
CABLE
JACK-MODULAR RJ45 CN1101_LAN 3722-003199
JACK-PHONE AUDIO OUT CN1302 3722-003216
4-72
Troubleshooting
Item Loc. No. Code No. View
JACK-USB USB CN1801 3722-003457
JACK-PHONE RS232C IN/OUT CN1105 3722-003709
JACK-MODULAR HDBT CN2501 3722-003998
4-73
Wiring Diagram
5. Wiring Diagram
5-1. Wiring Diagram
SDC Panel - LH46OHFPKBC / LH55OHFPKBC
F
A LED Driver
N
CNL9001 CNM802
CN202 CN1102 CN201

CN1804 CN1805 SMPS
CN1101
F
A
N Main Board
CNM801 CNM803
FAN
Wi-Fi
T-CON
Function
AUO Panel - LH55OHFPVBC
LED Driver
CNL9001 CNM802
CN202 CN1102 CN201 SMPS

CN1806
F
A
N Main Board
CNM801 CNM803
FAN
T-CON
Function
5-1
Wiring Diagram
SDC Panel - LH46OHFPVBC / LH55OHFPVBC
LED Driver
CNL9001 CNM802
CN202 CN1102 CN201 CN1804 CN1805 SMPS
F
A
N
Main Board
CNM801 CNM803
FAN
T-CON
Function
5-2
Wiring Diagram
5-2. Block Diagram
SDC Panel - LH46OHFPKBC / LH55OHFPKBC

Temp. Sensor
ADC DDR3 I/F DDR3 933Mhz
512MB x 4
256MB x 2
96bit
PWM Hawk-M UHD 933MHZ
FAN
(Internal / External)
SE15HS • 4 X CA12 @1.3GHz
• 32/32/1M
eMMC5.0 Flash
I2C eMMC 8GB
RTC
BAT • eMMC5.0
PCF8563T • DDR3 - 933 USB 2.0
• 2 MFD
• 1xUSB 3.0
• 4xUSB 2.0 USB 2.0
• 4x2 SW HDMI 2.0
HDMI 1.4
HDMI 1.4
HDMI1
HDMI2.0
HDMI2 SPDIF RJ45
EEPR
EEPROM (LAN OUT)
OM
MDI LAN HUB
HDMI2.0 IC
Vx1 2ch EEPROM
10/100
Vx1 RX Vx1 TX 10/100
RMII
SPI Valens MDI
Flash I2S TX VS100RX
UART to I2C
I2C UART HDBT
I2C
EEPROM (LAN IN)
Sub Micom SPI ROM
Cortex-M0
Audio OUT
IR/ I2C / Function
Function IR L/R
I2S Audio AMP
TAS5747
Debug UART
UART_IN 15HS_MDC UART
UART Silego Debug UART
UART_OUT MAX3222 Switch Hawk_MDC UART
LVDS 2ch LVDS 4ch

60Hz 120Hz
MST7438BB
FRC
FHD Panel
AUO Panel - LH55OHFPVBC

Temp. Sensor
ADC DDR3 I/F DDR3 933Mhz
512MB x 4
256MB x 2
96bit
PWM Hawk-M UHD 933MHZ
FAN
(Internal / External)
SE15HS • 4 X CA12 @1.3GHz
• 32/32/1M
eMMC5.0 Flash
I2C eMMC 8GB
RTC
BAT • eMMC5.0
PCF8563T • DDR3 - 933 USB 2.0
• 2 MFD
• 1xUSB 3.0
• 4xUSB 2.0
• 4x2 SW HDMI 2.0
HDMI 1.4
HDMI 1.4
HDMI1
HDMI2.0
HDMI2 SPDIF RJ45
EEPR
EEPROM (LAN OUT)
OM
MDI LAN HUB
HDMI2.0 IC
Vx1 2ch EEPROM
Vx1 RX Vx1 TX 10/100

10/100
RMII MDI
SPI Valens
Flash I2S TX VS100RX
UART to I2C
I2C UART HDBT
I2C
EEPROM (LAN IN)
Sub Micom SPI ROM
Cortex-M0
Audio OUT
IR/ I2C / Function
Function IR L/R
I2S Audio AMP
TAS5747
Debug UART
UART_IN 15HS_MDC UART
UART Silego Debug UART
UART_OUT MAX3222 Switch Hawk_MDC UART
LVDS 2ch
60Hz
FHD Panel
5-3
Wiring Diagram
SDC Panel - LH46OHFPVBC / LH55OHFPVBC
5-4
Wiring Diagram
5-3. Board Connection
IC1102 U1901 5 CN2303

(Hwak-MU) (SE15HS) (FAN)
1 CN2301 2 CN202 3 CN1102 4 CN201 $ CN1804_120HZ % CN1805_120HZ 6 CN1104

(FAN) (SMPS) (FUNCTION) (LED Driver) (T-CON) (T-CON) (Temp. Sensor)
7 CN1105 9 CN1801 0 CN1101_LAN ! CN2501 # CN702

8 CN1302 @ CN701
5-5
Wiring Diagram
IC1102 $ CN1806_60HZ
(Hwak-MU) (T-CON)
1 CN2301 2 CN202 3 CN1102 4 CN201 U1901 5 CN2303 6 CN1104

(FAN) (SMPS) (FUNCTION) (LED Driver) (SE15HS) (FAN) (Temp. Sensor)
7 CN1105 9 CN1801 0 CN1101_LAN ! CN2501 # CN702

8 CN1302 @ CN701
5-6
Wiring Diagram
1 CN2301 (FAN) 7 CN1105 (RS232C IN/OUT)
1 FAN_CHECK 3 FAN_12V 1 GND
2 GND
8 CN1302 (Audio Out)
2 CN202 (MAIN POWER) 1 GND 5 NC
1 A13V 6 GND 2 HP_OUT_L 6 NC
2 A13V 7 GND 3 NC 7 GND
3 A13V 8 LED_FLT 4 HP_OUT_R
4 A13V 9 NC
9 CN1801 (USB)
5 GND 10 NC
1 B5V_USB 3 USB1+_USB
3 CN1102 (FUNCTION) 2 USB1-_USB 4 GND
IN_AMP_ECO_
1 FUNC_IR 4
SDA 0 CN1101_LAN (RJ45 (LAN OUT))
2 A3.3V 5 GND 1 LAN2_TXD+_LAN 5 A1.8V
3 IN_AMP_ECO_SCL 2 A1.8V 6 LAN2_RXD-_LAN
3 LAN2_TXD-_LAN 7 NC
4 CN201 (LED DRIVER)
4 LAN2_RXD+_LAN 8 GND
1 NC 6 GND
2 NC 7 GND ! CN2501 (HDBT (LAN IN))
3 B13V 8 PWM_DIM 1 HDSNK_0_P 7 HDSNK_3_P
4 B13V 9 LED_FLT 2 HDSNK_0_M 8 HDSNK_3_M
5 GND 10 ANA_DIM 3 HDSNK_1_P 9 LED_HDBT
4 HDSNK_2_P 10 B3.3V
5 CN2303 (FAN)
5 HDSNK_2_M 11 LED_HDMI
1 FAN_CHECK 6 FAN_12V
6 HDSNK_1_M 12 B3.3V
2 GND 7 FAN_CHECK
3 FAN_12V 8 GND
4 FAN_CHECK 9 FAN_12V
5 GND 10 NC
6 CN1104 (Temp. Sensor)
1 GND 2 TEMP_DET_2
5-7
Wiring Diagram
@ CN701 (HDMI 1) # CN702 (HDMI 2)
1 HDMI1RX2+ 11 GND 1 HDMI2RX2+ 11 GND
2 GND 12 HDMI1RXC- 2 GND 12 HDMI2RXC-
3 HDMI1RX2- 13 CEC 3 HDMI2RX2- 13 CEC
4 HDMI1RX1+ 14 ARC1_SINGLE 4 HDMI2RX1+ 14 NC
IN_HDMI1_SCL_ IN_HDMI2_SCL_
5 GND 15 5 GND 15
DDC DDC
IN_HDMI1_SDA_ IN_HDMI2_SDA_
6 HDMI1RX1- 16 6 HDMI2RX1- 16
DDC DDC
7 HDMI1RX0+ 17 GND 7 HDMI2RX0+ 17 GND
8 GND 18 HDMI1_DET 8 GND 18 HDMI2_DET
9 HDMI1RX0- 19 HDMI1_HPD 9 HDMI2RX0- 19 HDMI2_HPD
10 HDMI1RXC+ 10 HDMI2RXC+
$ CN1804_120HZ (T-CON) / CN1806_60HZ (T-CON)
1 NC 14 OUT_CH2_E+_LVDS 27 OUT_CH2_A-_LVDS 40 OUT_CH1_B-_LVDS
2 NC 15 OUT_CH2_E-_LVDS 28 NC 41 OUT_CH1_A+_LVDS
3 NC 16 OUT_CH2_D+_LVDS 29 OUT_CH1_E+_LVDS 42 OUT_CH1_A-_LVDS
4 NC 17 OUT_CH2_D-_LVDS 30 OUT_CH1_E-_LVDS 43 NC
5 NC 18 NC 31 OUT_CH1_D+_LVDS 44 NC
6 NC 19 OUT_CH2_CLK+_LVDS 32 OUT_CH1_D-_LVDS 45 NC
7 GND 20 OUT_CH2_CLK-_LVDS 33 NC 46 NC
8 NC 21 NC 34 OUT_CH1_CLK+_LVDS 47 PANEL_13V
9 NC 22 OUT_CH2_C+_LVDS 35 OUT_CH1_CLK-_LVDS 48 PANEL_13V
10 NC 23 OUT_CH2_C-_LVDS 36 NC 49 PANEL_13V
11 NC 24 OUT_CH2_B+_LVDS 37 OUT_CH1_C+_LVDS 50 PANEL_13V
12 NC 25 OUT_CH2_B-_LVDS 38 OUT_CH1_C-_LVDS 51 PANEL_13V
13 NC 26 OUT_CH2_A+_LVDS 39 OUT_CH1_B+_LVDS
5-8
Wiring Diagram
% CN1805_120HZ (T-CON)
1 NC 12 OUT_CH4_C+_LVDS 23 NC 34 NC
2 NC 13 OUT_CH4_C-_LVDS 24 OUT_CH3_CLK+_LVDS 35 NC
3 NC 14 OUT_CH4_B+_LVDS 25 OUT_CH3_CLK-_LVDS 36 NC
4 OUT_CH4_E+_LVDS 15 OUT_CH4_B-_LVDS 26 NC 37 NC
5 OUT_CH4_E-_LVDS 16 OUT_CH4_A+_LVDS 27 OUT_CH3_C+_LVDS 38 NC
6 OUT_CH4_D+_LVDS 17 OUT_CH4_A-_LVDS 28 OUT_CH3_C-_LVDS 39 NC
7 OUT_CH4_D-_LVDS 18 NC 29 OUT_CH3_B+_LVDS 40 NC
8 NC 19 OUT_CH3_E+_LVDS 30 OUT_CH3_B-_LVDS 41 NC
9 OUT_CH4_CLK+_LVDS 20 OUT_CH3_E-_LVDS 31 OUT_CH3_A+_LVDS
10 OUT_CH4_CLK-_LVDS 21 OUT_CH3_D+_LVDS 32 OUT_CH3_A-_LVDS
11 NC 22 OUT_CH3_D-_LVDS 33 NC
5-9
Wiring Diagram
5-4. Connector Functions
No. Location Connector Functions
1 CN2301 FAN Connects to internal FAN
2 CN202 SMPS Connents to SMPS
3 CN1102 FUNCTION Connects to IR receive and light sensor module.
4 CN201 LED DRIVER Connects to LED Driver
5 CN2303 FAN Connects to external FAN
6 CN1104 Temp. Sensor Connects to external temp. Sensor
7 CN1105 RS232C IN/OUT Connects to MDC using an RS232C cable.
8 CN1302 AUDIO OUT Connects to the audio of a source device.
9 CN1801 USB Connects to a USB memory device.
0 CN1101_LAN RJ45 (LAN OUT) Connects to MDC using a LAN cable.
- Receive the HDMI signal from a connected LAN cable using an

! CN2501 HDBT (LAN IN) HDBaseT transmitter.
- Connects to MDC using a LAN cable.
@ CN701 HDMI 1 Connects to a source device using an HDMI cable.
# CN702 HDMI 2 Connects to a source device using an HDMI cable.
CN1804_120HZ
$ T-CON Connects to T-con board using a FFC cable.
CN1806_60HZ
% CN1805_120HZ T-CON Connects to T-con board using a FFC cable.
5-10
Wiring Diagram
5-5. Cables
Use Code Photo
ASSY MISC P-LEAD CONNECTOR

BN96-44600A
(Pack Harness, Wi-fi model)
ASSY MISC P-LEAD CONNECTOR

BN96-44600B
(Pack Harness, None WI-fi model)
LEAD CONNECTOR-POWER
BN39-02217G
(MAIN ↔ SMPS)
BN39-02274A
(LED Board ↔ SMPS )
LEAD CONNECTOR-SUB ASSY

BN39-02307A
(MAIN ↔ Internal Fan)
5-11
Wiring Diagram
Use Code Photo
LEAD CONNECTOR-SUB ASSY

BN39-02077A
(MAIN ↔ WIFI)
BN39-02275A
(MAIN ↔ LED Driver)
ASSY INLET P BN96-41718A
FFC CABLE
(MAIN ↔ T-CON)
(SDC Panel Only BN96-41981A
: LH46OHFPKBC / LH55OHFPKBC /
LH46OHFPVBC)
FFC CABLE
BN96-41991A
(MAIN ↔ T-CON)
5-12

Samsung Displays - Service Manual

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Samsung Displays - Service Manual

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LFD Monitor

LFD Monitor Contents

3. Disassembly and Reassembly

3. Disassembly and Reassemble

This Service Manual is a property of Samsung Electronics

• For continued safety, do not attempt to modify the circuit board.

• Disconnect the AC power and DC power jack before servicing.

1-1-1. Servicing the Product

1-1-2. Fire and Shock Hazard

3. Leakage Current Hot Check:

• Do not use an isolation transformer during

Underwriters Laboratories (UL Publication

1-1-3. Product Safety Notices

1-2. Servicing Precautions

• An electrolytic capacitor installed with the wrong polarity might explode.

• Precautions during installation are as follows:

1-2-1. General Servicing Precautions

1-3. Static Electricity Precautions

4. Use only a grounded-tip soldering iron to solder or desolder ESDs.

1-4. Installation Precautions

• Do not dispose of batteries in a fire.

• Do not short circuit, disassemble or overheat the batteries.

• Do not be exposed to excessive heat such as sunshine, fire or the like.

* W : Width H : Height D : Depth D

Front Color Black

Set 1069.0 x 623.6 x 85 mm / 40.5 kg

Panel Type LCM / LED

Feature HDMI 2, RJ45 1, HDBT 1, USB 1(Update Only)

2-2. Feature & Specifications

Model Name LH46OHFPKBC / LH55OHFPKBC / LH55OHFPVBC

• Raise market competitiveness through spec. Upgrade and easier installation

• LH55OHFPVBC : Development of a new heat solution model for cost reduction

Item LH46OHFPKBC (SDC) LH55OHFPKBC (SDC) LH55OHFPVBC (AUO)

Panel Code BN95-02067B BN95-02068B BN95-04397A

LED Edge LED Edge LED Edge LED

Frame Rate 120Hz 120Hz 60Hz

T-con FRC External IC External IC N/A

Mech. Design Slim Design Slim Design Slim Design

C/Rear Resin Resin Resin

Circuit Platform Hawk-MU + SE15HS + Hawk-MU + SE15HS + Hawk-MU + SE15HS +

Tuner N/A N/A N/A

Speaker N/A N/A N/A

Media player O (MagicInfo S) O (MagicInfo S) O (MagicInfo S)

Region Worldwide Worldwide Worldwide

Regulation IT(60950-1) Class A IT(60950-1) Class A IT(60950-1) Class A

Item LH46OHFPKBC (SDC) LH55OHFPKBC (SDC) LH55OHFPVBC (AUO)

Component IN N/A N/A N/A

VGA (Analog D-Sub) N/A N/A N/A

DVI In N/A N/A N/A

DP In N/A N/A N/A

DP Out N/A N/A N/A

IR In N/A N/A N/A

IR Out N/A N/A N/A

RS232C In 1 (Stereo Type) 1 (Stereo Type) 1 (Stereo Type)

RS232C Out 1 (Stereo Type) 1 (Stereo Type) 1 (Stereo Type)

RJ45 2(A) 2(A) 2(A)

Tuner N/A N/A N/A

USB 1(A) 1(A) 1(A)

Wi-Fi Internal (Module Type) Internal (Module Type) N/A

Item LH46OHFPVBC (SDC) LH55OHFPVBC (SDC)

Panel Code BN95-04825A

Brightness 3,000nit (With Glass) 2,500nit (With Glass)

LED Edge LED Edge LED

Frame Rate 120Hz 120Hz

Optimum Picture Quality

Prevention of Afterimage Burn-in Storage