Professional Documents
Culture Documents
Charisma Uncanny devotion for customer(7) Key Part for Tesco’s Growth(12)
Confidence Built first online home delivery Developing Click n Collect service(9)
business.(1) Tesco-in-a box approach(13,14)
Respect and loyalty Introduced Club Card(2) Ethics & Supplier’s relationship(10)
Expressive praise Conveyed a sense of direction(3) Looking Forward(11)
Inspiration 341%↑ group operating profit(5) Improved IT efficiency(8)
Rewards Britain’s best businessman(4,6) Mr .Supply Chain(15)
References:-
1. www.guardian.co.uk, How Tesco chief Sir Terry Leahy changed the way Britain shops, 25 February
2011, Zoe Wood.
2. www.guardian.co.uk, Big is beautiful, says Leahy - for Tesco and for Britain, Sunday 8 January
2006.
3. www.ft.com, what men need to learn about leadership, published: June 21 2010, By Stefan Stern
4. www.director.co.uk, Director of the Year 2010: the winners, by Amy Duff, Richard Cree and David
Woodward
5. www.moneyweek.com, Sir Terry Leahy: Tesco's master tactician, Jun 18, 2010
7. www.independent.co.uk, Tesco's finest: Sir Terry Leahy, Saturday, 17 October 2009, By Paul Vallely
8. Business Source Premier, RFID and stock level tracking help keep Tesco at the top,
3/23/2004, Thomas, Daniel
10. www.thisislondon.co.uk, Tesco focuses on overseas as Philip Clarke replaces Sir Terry Leahy,
8 Jun 2010, Simon English
12. www.virginmediabusiness.co.uk, Technology leader to drive next stage in Tesco's growth, by Mark
Heraghty
14. www.managementtoday.co.uk, Why new Tesco boss Philip Clarke got the top job, 08 June 2010.
15. http://freshneasybuzz.blogspot.com, Will Phil Clarke Shake Things up at Fresh & Easy
Neighborhood Market USA When He Becomes Tesco CEO in 2011? , June 12, 2010