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Transformational Leadership

Attributes Sir Terry Leahy Philip Clarke

Charisma Uncanny devotion for customer(7) Key Part for Tesco’s Growth(12)
Confidence Built first online home delivery Developing Click n Collect service(9)
business.(1) Tesco-in-a box approach(13,14)
Respect and loyalty Introduced Club Card(2) Ethics & Supplier’s relationship(10)
Expressive praise Conveyed a sense of direction(3) Looking Forward(11)
Inspiration 341%↑ group operating profit(5) Improved IT efficiency(8)
Rewards Britain’s best businessman(4,6) Mr .Supply Chain(15)
References:-

1. www.guardian.co.uk, How Tesco chief Sir Terry Leahy changed the way Britain shops, 25 February
2011, Zoe Wood.

2. www.guardian.co.uk, Big is beautiful, says Leahy - for Tesco and for Britain, Sunday 8 January
2006.

3. www.ft.com, what men need to learn about leadership, published: June 21 2010, By Stefan Stern

4. www.director.co.uk, Director of the Year 2010: the winners, by Amy Duff, Richard Cree and David
Woodward

5. www.moneyweek.com, Sir Terry Leahy: Tesco's master tactician, Jun 18, 2010

6. www.guardian.co.uk, Tesco is no champion of the poor

7. www.independent.co.uk, Tesco's finest: Sir Terry Leahy, Saturday, 17 October 2009, By Paul Vallely

8. Business Source Premier, RFID and stock level tracking help keep Tesco at the top,
3/23/2004, Thomas, Daniel

9. www.thisismoney.co.uk, Tesco Direct eyes click-and-collect, 26 February 2011, By Neil


Craven

10. www.thisislondon.co.uk, Tesco focuses on overseas as Philip Clarke replaces Sir Terry Leahy,
8 Jun 2010, Simon English

11. www.tescoplc.com, A message from Philip Clarke, Group Chief Executive

12. www.virginmediabusiness.co.uk, Technology leader to drive next stage in Tesco's growth, by Mark
Heraghty

13. http://www.computerweekly.com, Halfords goes East with 'Tesco-in-a-box' approach, Tuesday 26


September 2006, Cliff Saran 

14. www.managementtoday.co.uk, Why new Tesco boss Philip Clarke got the top job, 08 June 2010.

15. http://freshneasybuzz.blogspot.com, Will Phil Clarke Shake Things up at Fresh & Easy
Neighborhood Market USA When He Becomes Tesco CEO in 2011? , June 12, 2010

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