THE LEELA KEMPENSKI

MUMBAI
_____________________________________________
PLACES ~ HOTELS~ RESORTS
THE ESSENCE OF INDIA
WELCOME TO THE LEELA PALACES HOTELS & RESORTS
WHERE THE AGE OLD INDIAN TRADITION OF "ATITHI DEVO BHAVA" WHICH
MEANS "GUEST IS GOD"A WAY OF LIFE & WHERE EVERYONE IS COMMITTED
TO TAKING GUESTS TO REVERENTIAL HEIGHTS.
"WELCOME TO GRANDEUR & LUXURY“

HOTEL LEELA IS A CHAIN OF HOTEL ALL OVER INDIA IN PLACES LIKE

MUMBAI
BANGALORE
GOA
KOVALAM
GURGAON
UDAIPUR
NEW DELHI
FACILITIES OFFERED AT THE LEELA
ACCOMMODATION
PREMIER POOL & CITY VIEW
ROYAL CLUB
ROYAL CLUB PARLOUR
EXECUTIVE SUITE
DELUXE SUITE
MALABAR, COROMANDAL & KONARK
MAHARAJA SUITE
THE ROYAL CLUB

DINING
CITRUS
JAMAVAR
THE GREAT WALL
STELLA
THE LOBBY LOUNGE
SIX DEGREES
MEETINGS & EVENTS
GRAND BALLROOM
NIDHI
NITYA
MAYA
KAMAL
DIYA
TARA
ROSHINI

SERVICES & FACILITIES

LEISURE + PLEASURE
SPA
GYMNASIUM
INDUSTRIAL TRAINING
DATE : 01/10/2010 – 31/12/2010
DEPARTMENTS WORKED IN :
1. BANQUETS FROM 01/10/2010 TO 15/10/2010
2. ROOM SERVICE FROM 16/10/2010 TO 15/11/2010
3.CITRUS FROM FROM 16/11/2010 TO 30/11/2010
4. LAUNDRY FROM 01/12/2010 TO 31/12/2010
 .

BANQUET
The Grand Ballroom is a versatile banquet hall located at the ground level with a
dedicated entrance. It can accommodate over 700 guests and can also be divided into
5 smaller sections with areas capable of accommodating events upto 150 people.
Modular in design with partitions, Murrano glass leaf chandeliers from Vienna and
equipped with state of the art technology, the ballroom can cater to your varied needs
AS I JOINED THE BANQUET DEPARTMENT I WAS SHOWN AROUND THE DEPARTMENT THE DIFFERENT BALL ROOMS. THE BANQUET IS MADE UP OF 5 BALL ROOMS WHICH IS DIVIDED INTO EQUAL PARTS BY A MOVING PARTITION, AND ON REMOVING THE PARTION IT IS CONVERTED INTO A GRAND BALL ROOM.

I USED TO DO THE CLEARANCE IN THE BEGNING AS I JOINED THE DEPARTMENT AND THEN LATER I WAS ALSO SHOWN HOW TO DO THE SETUP OF THE BUFFET TABLES AND EVENING ARRANGING THE CHAIR AND TABLE SETUP.
ROOM SERVICE (PRIVATE DINING)
ROOM SERVICE IS AVAILABLE 24 HOURS A DAY AND CAN BE TAKEN IN EITHER THE COMFORT OF YOUR ROOM OR IF YOU PREFER IN THE LOUNGE. DETAILS OF OUR MENU ARE ATTACHED BELOW.
SHOULD YOU HAVE ANY SPECIAL REQUIREMENTS OR DIETARY NEEDS PLEASE LET US KNOW IN ADVANCE AND WE WILL ENDEAVOUR TO MEET YOUR REQUEST.

USUALLY, HOTELS PROVIDES 24 HOURS ROOM SERVICE.

SERVICE OF EVERY HOTEL DIFFER FROM OTHER DEPENDING UPON BRAND, FACILITIES, LOCATION, STANDARD,
ROOM RATES ETC.

24 HOURS ROOM SERVICE MEANS

AT ANY TIME IF YOU CALL FROM
YOUR ROOM WHICH LISTS IN
THEIR SERVICE CATALOG,
AS I JOINED THE DEPARTMENT I WAS SHOWN AROUND THE DEPARTMENT. WHAT THINGS ARE KEPT AT WHAT PLACE, THE DIFFERENT KITCHENS THE BAKERY THE DISH WASHING AREA. I WAS MADE TO DO THE PICK UP OF THE FOOD ODERS PLACED BY THE GUEST FROM THE DIFFERENT KITCHENS AND GET IT TO THE ROOM SERVIVE DEPARTMENT. THE FOOD WILL THEN BE PLACED ON A TRAY WHICH IS READY WITH A COVER, AND THE FOOD WILL BE DELIVERED IN THE ROOM.
IN THE EVENINGS AT 19.OO, 7 BUFFET SAMPLINGS WOULD GO TO THE JOINT MD B IN HIS RESIDENCE.AND AT 1930 THE HONORABLE CHAIRMAN'S SALAD HAD TO BE PICKED UP FROM STELLA (ITALIAN KITCHEN) AND DELIVERED IN THE RESIDENCE.
THEN IN THE MORNING AT 4 AM I HAD TO GO AND CHECK FOR THE DOOR KNOBS(BREAKFAST ORDERS ORDERED BY THE GUEST)AND GIVE IT TO THE ORDER TAKE WHO WILL THEN ACCORDINGLY MAKE THE KOT AND SEND IT TO THE KITCHEN.
CITRUS
TRUE TO ITS NAME, CITRUS IS THE REFRESHING CONTEMPORARY ALL DAY DINING RESTAURANT. UNDER THE STREAMS OF NATURAL LIGHT, AN AMBIENCE OF RELAXED SOPHISTICATION, COMFORTABLE AND STYLISH ENVIRONMENT, CITRUS IS A PLACE WHERE YOU CAN ENJOY A HEARTY BREAKFAST, A CASUAL LUNCH, AN AFTERNOON TEA OR A GLASS OF CHAMPAGNE, AND A LEISURELY DINNER. THE GLASS PANELED FRENCH WINDOWS GIVE AN INCREDIBLE VIEW OF THE LUSH GREEN OUTDOOR AND CASCADING WATERFALLS. THE HEART OF THE RESTAURANT IS THE SHOW KITCHEN WHERE YOU CAN INTERACT WITH THE CHEFS AND HAVE YOUR FOOD PREPARED JUST THE WAY YOU WANT IT. OUR TEAM OF CHEFS BRINGS TO YOU INNOVATIVE SPECIALITIES THAT ARE SEASONAL, AROMATIC AND
HANDCRAFTED TO PERFECTION.
THE LUNCH AND DINNER BUFFETS OFFER A WIDE SELECTION OF WORLD
CUISINE TO SUIT ALL PALATES. IN ADDITION TO THE REGULAR
INTERNATIONAL DINNER BUFFET ONE CAN INDULGE IN A SUMPTUOUS
THEMED SPREAD OFFERING YOU THE EXPERIENCE OF A DIFFERENT TASTE
EACH DAY – MEDITERRANEAN, ITALIAN, ORIENTAL, SPANISH, AMERICAN
AND INDIAN. AT THE SAME TIME ONE CAN COMPLEMENT THE MEAL WITH
ONE’S FAVOURITE DRINK FROM OUR EXTENSIVE BEVERAGE MENU.
SUNDAY, BEING A SPECIAL DAY TO PAMPER YOURSELF AND DEAR ONES,
CITRUS OFFERS A SPECIAL SUNDAY BRUNCH FEATURING INTERNATIONAL
SPECIALITIES WITH INTERACTIVE COUNTERS. 

OPERATING HOURS :
24 HOURS, WITH FOLLOWING OPTIONS
BREAKFAST BUFFET : 6 AM TO 11 AM
LUNCH BUFFET : 12 NOON TO 3 PM
SUNDAY BRUNCH 12:30 PM TO 4 PM
DINNER BUFFET: 7 PM TO MIDNIGHT

LOCATION : LOBBY LEVEL. 

I WAS GIVEN THE MORNING SHIFT.
AS I COME IN THE MORNING I WAS MADE TO DO THE CLEARANCE FOR THE BREAKFAST IN THE MORNING AND THEN AS THE BREAKFAST IS OVER,
I WAS SHOWN HOW TO DO THE SETUP FOR LUNCH, AND THEN THE CLEAREANCE FOR LUNCH.
THAN LATER I WAS ASKED TO THE SETUP FOR THE DINNER PREPARE THE CLEAN NAPKINS.
LAUNDRY
THE HOTEL HAS ITS OWN IN HOUSE LAUNDRY. IT HAS BOTH GUEST AND HOTEL LAUNDRY. IT HAS 5 WASHING MACHINES, IN WHICH 3 ARE FOR HEAVY LINNEN LIKE TOWELS BEDSHEETS DUVET COVERS AND PILLOW CASE. IT HAS 2 CALENDARING MACHINES, WHICH ATOMATICALLY DRIES IRONS AND FOLDS THE BED SHEET AND THE DUVET COVERS. IT HAS 5 DRIER MACHINES WHICH DRIES THE LINEN
WITH HOT AIR. THE LAUNDRY ALSO HAS A DRY CLEANING MACHINE, FOR COATS AND WAIST COATS.