Office Manager Job Description

General Purpose

Responsible for the organization and coordination of office operations,

procedures and resources to facilitate organizational effectiveness and
efficiency.

The work may vary from running the administrative side of a small
employer’s business as a sole administrator to overseeing the office work
of numerous staff.

Main Job Tasks and Responsibilities

 allocation of resources to enable task performance

 coordinating office staff activities to ensure maximum efficiency
 designing and implementing filing systems
 ensuring filing systems are maintained and current
 developing and implementing new administrative systems, such as
record management;
 ensuring security and confidentiality of data
 designing and implementing office policies and procedures
 ensuring office policies and procedures are being adhered to
 analysing and monitoring internal processes
 implementing procedural and policy changes to improve operational
efficiency
 preparing operational reports and schedules to ensure efficiency
 liaising with other administrative teams;
 writing reports for senior management, which may include reports on
finances, staff performance, service development or an annual
review;
 delivering presentations about the work of the office to senior
management and other sections of the organisation;
  organising meetings - this may include typing the agenda and taking
minutes
 managing internal staff relations
 handling customer inquiries and complaints

 maintaining a safe and secure working environment

 monitoring and maintaining office supplies inventory
 maintaining the condition of the office and arranging for necessary
repairs;

Key Competencies

 communication skills
 problem analysis and assessment
 judgment and problem solving
 decision making
 planning and organizing
 work and time management
 attention to detail and high level of accuracy
 delegation of authority and responsibility
 information gathering and monitoring
 coaching skills
 initiative
 integrity
 stress tolerance
 adaptability
 teamwork and collaboration