STATEMENT OF COMPANY QUALITY POLICY

Michael McNamara & Company

At Michael McNamara & Company the construction of projects on time, within budget and delivery of
quality to our customers is not just a goal, it’s a way of life!

As the total satisfaction of our customers is our primary concern, we achieve this through our
alignment of our construction cycle with our
• Working principles
• Key business attributes
• Key performance Indicators (KPIs)

Our working principles

• Recognise the value of our people by investing in their skills, promoting open communications
and creating a team working environment at all levels of the organization.
• Pre-plan our projects in detail, make comprehensive provisions for logistics, provide a safe
working environment, respect our neighbours and the environment, while ensuring on
time delivery for our customers.
• Ensure our future by achieving profitability through our efficiency and competitiveness,
and our strict adherence to the McNamara Way procedures.
• Endeavourtounderstandandrespondtoourcustomers‘needs,anddeliveronourcommitments.
• Take personal pride in our workmanship, plan quality and learn from our success and failures.

Our Key Business Attributes

• To consistently meet our customers ever changing ‘expectations by understanding their

needs, requirements and delivering projects which they and us can be proud of.
• To achieve this by nurturing the experience and skills of our people to ensure the highest
standards of workmanship and professionalism in everything we do.

Our Key Performance Indicators (KPIs)

Our performance, at an individual project and overall corporate level, will be assessed through
KPI measures of
o Health and safety
o Programme
o Quality
o Profitability / cost Control
o Relationships
o Subcontractor Performance.
 STATEMENT OF COMPANY QUALITY POLICY
(Cont’d)

Our Quality System is based upon compliance to ISO 9001 - 2000, and meeting our customers’
ongoing requirements.
Through regular audits, reviews and a comprehensive “McNamara Way” system, we are committed
to improving the effectiveness of our Quality Management System, and are continuously
working towards our main quality objective which is “the construction of highly
innovative projects with zero defects”.

Signed: __________________
Mr. John McGowan
Managing Director

Dated: 18th August 2008