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Service Mkting Make My Trip
Service Mkting Make My Trip
AMARJEET SINGH(008)
ARPIT AGRAWAL(018)
ARUSHI KUMAR(019)
ASHMITA(021)
GAURAV GOYAL(033)
NITIN BANSAL(061)
ABOUT US
Pioneer the online travel industry in India
USA to India
24X7 online travel portal and travel
consultancy support.
180% growth
1 million customers in 2007
SERVICES OFFERED
•Air Tickets
•Hotel Reservations
•Rail reservation
•Car/Taxi Bookings
•Holiday Packages
•Road trips
•Weekend Breaks
•MICE
WEB DESIGN BACKGROUND &
CONSISTENCY
HIERARCHY OF
INFORMATION
SITE MAP
QUICK DOWNLOAD
USE OF GRAPHICS
PROPERLY PLACED
ADVERTISMENT
PROMISE AND DELIVERY PROCESS
(LOWEST AIRFARE OR GET THE DIFFERENCE BACK)
ASCENDING FARE
CLEAR DIMARCATIONS(FARE
SUMMARY)
CUSTOMER RELATIONSHIP &
SUPPORT
BOOKING OPTIONS
Booking through mobile phones
One click Go(wish . Click . go)
E- Tickets and I-tickets EASY UNDERSTANDING
Feedback, experiences and questions THROUGH COMPANY LOGOS
CUSTOMER
FEEDBACK
CREDIBILITY
(Helps decreasing risk
during service delivery
process.)
CUSTOMER RELATIONSHIP &
SUPPORT
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