HOSPITALITY INTERNET ACCESS (HIA)

INTERNET BILLING SOLUTION FOR HOTELS

Internet Connectivity - Now a Need

 A Basic Travel Necessity

 Guests prefer Hotel with Internet Connection
 Connectivity – Anywhere on Hotel Premises

ROOMS LOUNGE POOL CAFE

AND MORE

Anywhere Anytime Internet Connectivity

INTERNET BILLING SOLUTION FOR HOTELS

Why do guests ask for Internet?

 Business Travelers
 Executive Travelers
 Vacationers

Stay connected with officials, customers, families and

many others for business communication, travel
arrangement and information collection.
INTERNET BILLING SOLUTION FOR HOTELS

Benefits to Hotels

 Attracts Customers
 Increases hotel brand value
 Builds customers’ loyalty
 Truly Plug & Play
 Easy to Set up and Administer
 Satisfies guests requirement by offering
customized internet packages
 Generates additional revenue through hotel
and partner’s ads
 Offers converged guest billing
 Enables online payments
 Supports WiMAX and Wi-Fi
 INTERNET BILLING SOLUTION FOR HOTELS

 24online HIA is a highly flexible and plug-n-play solution that offers high speed Internet
experience to guest and visitors to small and large hotels.

 It bundles the comprehensive appliance based solution with latest and advanced features
that are highly demanding in the current hospitality industry.

 A secured solution in compliance with the lawful interceptions issued by the government
bodies (TRAI & DoT) to provide secured Internet services.

 24online HIA is compatible to accommodate hospitality properties with 50 to 5000 rooms.

 INTERNET BILLING SOLUTION FOR HOTELS

 HIA offers attractive and user friendly GUI

 HIA provides ease of use, even non-technical persons can easily manage the GUI

 HIA offers single interface for operations and configuration.

INTERNET BILLING SOLUTION FOR HOTELS

Single Property Model

INTERNET BILLING SOLUTION FOR HOTELS

Internet Facility in Hotels

INTERNET BILLING SOLUTION FOR HOTELS

Internet Coupon Facility in Hotels

INTERNET BILLING SOLUTION FOR HOTELS

Internet Coupon Facility in Hotels

 INTERNET BILLING SOLUTION FOR HOTELS

Guest In-Room Facility

Guest send package

Guest Checks In – purchase request
PMS updated from room

24online restricts
Guest check out and
unauthorized access Welcome SMS
receives SMS
message to guest
 INTERNET BILLING SOLUTION FOR HOTELS

Guest Online Purchase Flow

Internet
Rooms Pool Golf Lounge

Payment
Successful

24online redirects the user to captive

portal page where the user enters the
username and password
Payment Gateway
 INTERNET BILLING SOLUTION FOR HOTELS

Internet Billing Details

Hours of usage Days of usage Data usage

Guest accesses Internet

Billing
INTERNET BILLING SOLUTION FOR HOTELS

Distributed Property Model

24online Features

Bandwidth QoS
 Multiple Gateway Load balancing
 Access gateway
 Firewall for Data & Network security

Reporting
 NetKapture
 WebLogger
 MIS Reporting
INTERNET BILLING SOLUTION FOR HOTELS

24online Features

Billing
 Property Management System (PMS) Integration
-Fidelio/Operra
-Prologic
-Shawman
-IDS
-Amadeus
-SAP
 Invoicing
-Voucher Generation
-Coupon Printing
-Ancillary Services
-Currency Converter
-Customized Invoice with Hotel logo & Details
 Online Payments
-Paypal
-Payseal
-HDFC
-Tech Process
-Authorised .NET
 SMS Gateway
INTERNET BILLING SOLUTION FOR HOTELS

Access Control

Authentication, Authorization & Accounting (AAA)

 Authentication based on username and password
 MAC address and IP address-based authorization
 Accounting based on hours, days and usage-basis
 Authentication through client software or web-based login
 Built-in Radius server
 Redirection for unauthenticated users to web portal
INTERNET BILLING SOLUTION FOR HOTELS

Guest Management

 Login Once
 Room to Port Mapping
 Zero Configuration
 Seamless Roaming (Wired to Wireless)
 Walk-In User Module*
 Customer Portal
 Packages based on hours/days
 Data transfer billing module*

*Add-on Modules
 INTERNET BILLING SOLUTION FOR HOTELS

Hotel Chains & Franchisee

Management

 User Migration Facility

 Centralized Database Server
 Extensive Report Generation
 Audit Log for web console activities
 Role Based Multiple Level Administration
24online Industry’s Leading Solution
Widely used by ISPs, Hotels & Hotspots
 INTERNET BILLING SOLUTION FOR HOTELS

24online – A Widely Used Solution

• 2400+ installations across the globe

• Presence in 40+ countries

• Over 2 million subscribers

INTERNET BILLING SOLUTION FOR HOTELS

Partial Client list

Sterling Cafeteria Qatar

INTERNET BILLING SOLUTION FOR HOTELS

Strong Alliances

Alliance Partner

Technology Partner

Technology Partner
INTERNET BILLING SOLUTION FOR HOTELS

Elitecore Technologies Private Limited

 Established in Dec.1999

 Founder
 Eclipse Micro Computer Inc., USA
 Growth so far
 75 % Growth rate
 50 % operational service providers in India
operate on Elitecore products
 90% Market share for providing Billing
solution to Internet post -paid dialup ISPs
 35% Market share for providing Billing
Solution to Internet prepaid dialup ISPs
 4500+ Cyberoam installations in
Corporate/Educational Institutes
 2400+ 24online installations across 40+
countries
 Elitecore serves over 4 Million subscribers
 Successful installations in USA, Australia, Asia,
Middle-east, Africa
INTERNET BILLING SOLUTION FOR HOTELS

www.24onlinebilling.com
Email us at
sales@24onlinebilling.com