Claire D Mura

5210 Russell Ave #404 Seattle, WA 98107 cdmura@uw.edu 206-550-4827

EDUCATION Masters of Library and Information Science, University of Washington, Seattle, WA, June 2012. Bachelor of Arts, Journalism and Mass Communications, New Mexico State University, Las Cruces, NM, May 2006. EXPERIENCE Student Specialist, Searcher, University of Washington Libraries Interlibrary Loan, Seattle, WA- February 2010-December 2010, May 2011-Present Process incoming interlibrary loan requests using Illiad software Conduct searches to locate materials using commercial databases such as EBSCO, Factiva, LexisNexis and others. Identify requested materials in print and online formats; troubleshoot errors with incoming materials and requests Work independently and accurately, with high attention to detail Directed Fieldwork Student, National Park Service Pacific West Region Library, Seattle, WA- March 2011-June 2011 Developed a list of current scholarly literature for NPS patrons Answered reference questions received via the Ask-an-NPS-Librarian QuestionPoint Assisted with remote cataloging of resources received at satellite NPS libraries Created a collection of freely-available web resources to supplement the NPS collection and resources Research Intern, Puget Sound Business Journal, Seattle, WA- July 2010-May 2011 Assist Research Director with primary research for annual Book of Lists Maintained Filemaker Pro database, adding and updating records and contacts Independently researched and compiled lists using government data and public documents Barista, Starbucks, Las Cruces, NM and Seattle, WA - August 2006 March 2010 Provided outstanding customer service in a fast-paced, high-volume environment Maintained store cleanliness and standards Solved problems and resolved complaints in a timely manner Arts Editor, the Round Up, New Mexico State University, Las Cruces, NM- August 2005May 2006 Edited stories for AP style, grammar and conducted fact-checking for all sections of the paper on a semi-weekly basis Developed and wrote feature stories for the Arts section and special issues Establish contacts with artists and organizations to expand arts coverage
Claire D Mura, page 1

Intern, Carlsbad Current-Argus, Carlsbad, NM- May 2005-July 2005 Reported on city news, sports, education and wrote features in a fast-paced, deadlinebased environment Designed inside pages with QuarkXpress for daily issues Copy edited pages for grammar and AP style Assistant Graphic Design Editor, the Round Up, New Mexico State University, Las Cruces, NM- January 2005-August 2005 Designed pages for semi-weekly publication using QuarkXpress and InDesign Designed advertisements following business specifications Managed advertisement placement and layout VOLUNTEERING Library Volunteer, Seattle Public Library Ballard Branch, Seattle, WA- February 2008Present Mend and maintain damaged library goods Organize and package donations for Friends of the Seattle Public Library Reference Volunteer, Internet Public Library Online- January 2011-Present Answer reference questions submitted by patrons of the ipl2 using online sources Conduct in-depth online searches Assess online sources for credibility, authority and accuracy PROFESSIONAL ASSOCIATIONS/LEADERSHIP Online Student Representative, Special Library Association-University of Washington Chapter, Seattle, WA- January 2010-January 2011 Act as a liaison between online students and the SLA-UW Coordinate write-ups, audio or video of SLA events to be accessed by online students Assist in planning of SLA student night Plan and attend library crawls to various special libraries in the Puget Sound on a quarterly basis MLIS Ambassador, University of Washington, Seattle, WA- January 2010-Present Email and assist iSchool applicants and newly admitted students. Host applicants and newly admitted students on campus Sit on student panels Assist with iSchool hosted events. iPeer, University of Washington, Seattle, WA- January 2010-Present Serve as a mentor to incoming students by providing advice, technical assistance and moral support.

Claire D Mura, page 2