WORK FORCE DIVERSITY

SUBMITTED TO MS. ISHA KALRA (FACULTY OF MBA) SUBMITTED BY DEEPAK DHINGRA M.B.A. ( IST SEM.) 09/MBA/08

MEANING OF WORKFORCE DIVERSITY

IT REFERS TO THE WAY IN WHICH PEOPLE IN A WORKPLACE ARE SIMILAR & DIFFERENT FROM ONE ANOTHER. IN ADDITION TO THE CHARACTERISTICS PROTECTED BY LAW, OTHER SIMILARITIES & DIFFERENCES COMMONLY CITED INCLUDE BACKGROUND, EDUCATION, LANGUAGE SKILLS, PERSONALITY & WORK ROLE. OR WORK FORCE DIVERSITY ENCOMPASSES EVERYTHING THAT VARIES FROM THE SO CALLED NORMS.

FACTORS OR CAUSES OF WORKFORCE DIVERSITY

AGE

INTERNAL FACTORS:

GENDER SEXUAL ORIENTATION PHYSICAL / MENTAL ABILITY

WORK STYLE PHYSICAL APPEARANCE

WORKFORCE FACTORS:

WORK HISTORY COMMUNICATION STYLE INCOME FAMILY STATUS EDUCATIONAL BACKGROUND

JOB LEVEL TYPE OF WORK LOCATION

WORKPLACE FACTORS :

MANAGING WORKFORCE DIVERSITY

THE MANAGER MUST LEARN TO RESPECT THE DIVERSITY. HE HAS TO RECOGNIZE THE DIFFERENCES OF DIFFERENT EMPLOYEES & RESPOND TO THEM ACCORDINGLY WHICH WILL ENSURE EMPLOYEE SATISFACTION. AN INCREASINGLY WORKFORCE DIVERSITY PRESENTS BOTH OPPORTUNITIES & CHALLENGES FOR THE ORGANIZATION.

ADVANTAGES OF WORKFORCE DIVERSITY

IMPROVE DECISION MAKING IMPROVE TEAM PERFORMANCE BETTER CONSUMER SERVICES ENHANCE COMMUNICATION SKILLS CREATIVITY & INNOVATION

LIMITATIONS OF WORKFORCE DIVERSITY

IF DIVERSITY IS NOT PROPERLY MANAGEDTHEN IT LEAD TO HIGHER EMPLOYEE TURNOVER MORE DIFFICULTIES IN COMMUNICATION CONFLICTS

CONCLUISION:
IN SHORT, WE CAN SAY THAT WORK DIVERSITY IS NEEDED TO BE CARE OF. EMPLOYERS THUS, NEED TO ADUST EMERGING WORKFORCE EXPECTATIONS BY REPLACING COMMAND & CONTROL LEADERSHIP WITH EMPOWERMENT GIVING MORE FREEDOM & POWER TO THE EMPLOYEES.