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“WORK FORCE

DIVERSITY”
SUBMITTED BY
Rishabh Sharma
Rahul Bharti
MEANING OF
WORKFORCE DIVERSITY
IT REFERS TO THE WAY IN WHICH PEOPLE IN
A WORKPLACE ARE SIMILAR & DIFFERENT
FROM ONE ANOTHER. IN ADDITION TO THE
CHARACTERISTICS PROTECTED BY LAW, OTHER
SIMILARITIES & DIFFERENCES COMMONLY
CITED INCLUDE BACKGROUND, EDUCATION,
LANGUAGE SKILLS, PERSONALITY & WORK
ROLE.
OR
WORK FORCE DIVERSITY ENCOMPASSES
EVERYTHING THAT VARIES FROM THE SO
CALLED NORMS.
FACTORS OR CAUSES OF
WORKFORCE DIVERSITY
INTERNAL FACTORS:
• AGE
• GENDER
• SEXUAL ORIENTATION
• PHYSICAL / MENTAL ABILITY

WORKFORCE FACTORS:
• WORK STYLE
• PHYSICAL APPEARANCE
• WORK HISTORY
• COMMUNICATION STYLE
• INCOME
• FAMILY STATUS
• EDUCATIONAL BACKGROUND

WORKPLACE FACTORS :
• JOB LEVEL
• TYPE OF WORK
• LOCATION
MANAGING WORKFORCE
DIVERSITY
THE MANAGER MUST LEARN TO RESPECT
THE DIVERSITY. HE HAS TO RECOGNIZE
THE DIFFERENCES OF DIFFERENT
EMPLOYEES & RESPOND TO THEM
ACCORDINGLY WHICH WILL ENSURE EM-
PLOYEE SATISFACTION. AN
INCREASINGLY WORKFORCE DIVERSITY
PRESENTS BOTH OPPORTUNITIES &
CHALLENGES FOR THE ORGANIZATION.
ADVANTAGES OF WORKFORCE
DIVERSITY
• IMPROVE DECISION MAKING
• IMPROVE TEAM PERFORMANCE
• BETTER CONSUMER SERVICES
• ENHANCE COMMUNICATION SKILLS
• CREATIVITY & INNOVATION
LIMITATIONS OF
WORKFORCE DIVERSITY
IF DIVERSITY IS NOT PROPERLY MANA-
GEDTHEN IT LEAD TO
• HIGHER EMPLOYEE TURNOVER
• MORE DIFFICULTIES IN
COMMUNICATION
• CONFLICTS
CONCLUISION:
IN SHORT, WE CAN
SAY THAT WORK DIVERSITY IS
NEEDED TO BE CARE OF. EMPLOYERS
THUS, NEED TO ADUST EMERGING
WORKFORCE EXPECTATIONS BY
REPLACING COMMAND & CONTROL
LEADERSHIP WITH EMPOWERMENT
GIVING MORE FREEDOM & POWER TO
THE EMPLOYEES.

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