SENATOR THE HON HELEN COONAN

l\;Iini st er for Communications, Information Technology and the Arts Deputy Leader of the Government in the Senate
2 0 JUL ZOD6

Mr Solomon Trujillo Chief Executive Officer Telstra Corporation Limited Locked Bag 5639 MELBOURNE VIC 8100 Dear Mr Trujillo

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Claims against Telstra

I am writing in relation to the assessment recently conducted by the Department of Communications, Information Technology and the Arts of claims against Telstra by former customers or contractors and of avenues that remain available to resolve these disputes. The Department has provided me vvith its report on the assessment. I enclose the reports on each of the nine cases assessed and a'n overview of the assessment process and findings. I am providing each claimant with the report on their particular case as well as the overview. I would ask that Telstra keep the report confidential due to the sensitive nature of the issues assessed. I will be considering the report and follovving this I wi11 make representations to Telstra on behalf of the participants at their request. Thank you for the co-operation given to my Department by Telstra during the assessment process. -

HELEN COONA: J

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Parliament Hou se Canberra A C T 2600 Telephone : (02) 6277 7480 Facsimile : (02) www.badapples.com.au 6273 4154 ww w mini ster dcitag ov.au