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Impression management

Applied to real life

Impression management


Behaving in ways so that others perceive us how we want to be perceived

How to do it - positively
      

Self descriptions (personal characteristics) Conformity (agree with someone for approval) Accounts (give excuses, justifications) Apologies (admit and ask forgiveness) Acclaiming (taking credit) Flattery (saying nice things make yourself likable) Favors (doing something nice tit for tat?)

Does IM work?


Study:applicants for customer-service position used IM techniques Researchers: it was IM techniques, not qualifications that impressed interviewers.

Job Search
Can you do the job? Will you do the job? Will you fit in?
Measured by everything What you write, say, do.

Effective resumes, interviews


   

Value-adding job-related qualifications, potential What you did. How well you did it. The past is the best predictor of future success Think: quantity, scope, difficulty, complexity, trust, initiative, results.

QUALITY

Example
XYZ fraternity/sorority

Fundraising chair. Responsible for all activities related to raising funds for philanthropic activities of the house. Fundraising chair. Coordinated efforts of six member team. Planned and managed three events which raised $7,000, a 50% increase over previous year.

Example


Oregon State University


BA Business with minors in Communication and Psychology. 3.17 GPA Earned 100% of college expenses by working and going to school - fulltime for three years and part time for three years.

Resume: Value-added work experience


 

Target to goal Focus on value and results not just job duties. Reenergized the ( ) by Quantify results: recruited 12 new members; managed $50,000 budget. Focus on accomplishments: what challenges did you overcome? How did you approach the challenge? What was the result? Include honors, awards, activities

Resume
Value- added work experience


Make it readable


Use both paragraphs (scope of responsibility) and bullets (accomplishments)

 

Use power words Be honest and ethical. Be able to provide evidence or facts to support any assertions Make it professional spell check, proof, have a friend read and review Omit personal data

Resume objective (optional)




A position that offers challenge and opportunity for advancement A food technologist position to apply skills in lab testing, quality assurance and data base management

Cover letters


Targeted to specific company and position Focus on benefits company will receive from your
  

Technical Conceptual transferrable Self-management - people skills

Watch out for the Is

Resources


Sweaty Palms: the Neglected Art of Being Interviewed, H. Anthony Medley What Color is Your Parachute, Richard Nelson Bolles Resumes???? 100s of new books

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