Kelley Stephens

1301 Seminole Drive #42B Johnson City, TN 37604-7155 (Cell) (931) 636-0964 lykomglolz@hotmail.com
Objective: Seeking a full-time customer service position with a growing company. SKILLS/ QUALIFICATIONS 16 17 18 19 Over four years customer service experience. Type over 50 wpm. Over six years experience using PCs with various software packages. Enjoy interacting with customers. RELEVANT EXPERIENCE 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 Proficient using computers with Microsoft Office. Operate cash register to itemize and total customer's purchases in retail store. Review price sheets to note price changes and sale items. Collect cash, check, or charge payment from customer and make change for cash transactions. Stock shelves and mark prices on items. Count money in cash drawer at beginning and end of work shift. Record daily transaction amounts from cash register to balance cash drawer. Weigh items, bag merchandise, and redeem food stamps and promotional coupons. Use electronic scanner to record price. Issued receipts for funds received. Presented menu, answered questions and made suggestions regarding food and service. Maintained high standards of excellence in all aspects of customer service. Operated delivery vehicle to deliver items to customers. Responsible for cleaning areas of the store on a daily basis to ensure high standards were maintained. Operated soda fountain preparing food items according to recipe and customers specifications. Used sales skills to benefit the customer and profit for the business. WORK EXPERIENCE 7/05-1/06 2/04-6/05 Tullahoma, TN Cashier/Hostess/Server Clerk Shoneys Restaurant Bennetts Pharmacy EDUCATION Attended Attended Graduated East Tennessee State University Motlow State Community College Franklin County High School Johnson City, TN Lynchburg, TN Winchester, TN Winchester, TN Winchester, TN