Common Service Center
About CSC
Common Service Center (CSC) is an initiative of NeGP
The vision of NeGP is to deliver, and make accessible all Government,
Social and Private Sector services in the areas of agriculture, health, education, entertainment, FMCG products, banking and financial services, utility payments, etc. to the citizens at an affordable cost. CSC was conceptualized as the front end service delivery outlets enabling smooth and transparent governance at the village level.
It was enabled with appropriate IT Infrastructure and Connectivity.
Under the scheme, over one lakh internet enabled kiosks are being set up in the rural areas spread across more than 600,000 villages. One Kiosk is intended to serve a cluster of five to six villages. Initiated under the Public Private Partnership (PPP) model.
Enabling community participation and effecting collective action for social change
OBJECTIVE
Delivering Public, Social and Private services
CSC: The Change Agent
Providing access to quality education/skill upgradation Promoting rural entrepreneurship
Making social backward people a part of inclusive growth
CSC Infrastructure
100 150 sq. ft space 2 PCs with UPS 2 Printers (Inkjet + Dot matrix) Digital/Web Camera Wired /Wireless Connectivity ( as per availability) Genset/Inverter, Mobile Phone , Furniture and Fixtures OS and other software Total Estimated Cost per CSC: INR 1.25 1.50 lacs (excl. land and building
Power of Services
Some Services currently available at the CSCs across various States e-District Services NREGA digitization work Land records Utility Services NREGA MIS Data Entry Service Agricultural Services Domicile & Character Certificate Disbursal of social sector scheme benefits Birth and Death certificates Property Tax Biometric Ration Card Preparation Electoral Services Transport Grievance Redressal
The 3-Tier Implementation Model
Public Private Partnership (PPP) model. For programme management of the CSC Scheme, a Special Purpose Vehicle (SPV) has been formed. The CSC SPV which is named as CSC e governance services India Ltd has been incorporated under the Companies Act 1956 on 16th July 2009. Shareholders : Government of India through 1 Golden share, State Government up to 44.5 % shares, SCAs - up to 44.5 % shares and Financial Institutions - up to 11 % shares
Implementation framework of the CSC Scheme
DIT(National level service agency) State government
SPV (Chairman-Secy, DIT)
SDA (Government Agency)
SCA (Private Partner)
VLE (Private Individual
Citizens
Functions at three levels: Level 1: A village level entrepreneur (VLE) sets up a CSC in the nodal village to provide service to rural consumers in cluster of 5-6 surrounding villages. Level 2: The Service Center Agency (SCA) is an operator which manages; trains and builds the VLE network across the district. An SCA can service one or more districts in a state with one district covering approximately 100-120 CSCs. Level 3: The State Designated Agency (SDA) facilitates the implementation of CSC scheme within the state. It is primarily responsible for providing policy, content, financial and other support to the SCAs in the state.
Transforming CSCs to Bharat Nirman Kendras
Honble President Pratibha Patil, had said that the CSCs will be transformed into Bharat Nirman Kendras The scheme for Common Service Centres or e-Kiosks will be suitably repositioned to be a network of Panchayat level Bharat Nirman Common Service Centres to provide government services
Success story
Sinam Jagdish [Village: Meitei Langol: District: Imphal (west)] always dreamt of starting his own venture. When CSC project was launched in Manipur, he knew by instinct that here is an opportunity that would not only let him start his own work, but also allow him to serve his village. He also got a chance to impart basic computer education through his CSC that caters to a population of about 3500 to 4000 people. Sinams CSC has now become a hub for prcolating the benefits of information technology down to the intended recipients. Services that are available at his CSC include: DTP work, Photoshop, Xerox, CD burning booking air ticketing, recharge for mobile phones, flexi recharge, dish tv recharge, PAN services, making examination results available for CBSE and COHSEM
