Ban Ma Loi May Daikin

Si10-417
Pocket Manual
Service Diagnosis SPLIT & MULTI
Si10-417
1. Diagnosis by LED ........................2

1.1 Indoor Unit ..................................... 2 1.2 Outdoor Unit .................................. 4
2. Diagnosis by Remote Controller ..6

2.1 To know the error code.................. 6
3. List of applicable models ...........11

3.1 Indoor Units ................................. 11 3.2 Outdoor Units .............................. 17
4. Error Codes and Description of Fault........................................... 21

4.1 Indoor Unit ................................... 21 4.2 Outdoor Unit ................................ 22 4.3 System......................................... 23
5. Troubleshooting ......................... 24
5.1 5.2 5.3 5.4 Indoor Unit ................................... 24 Outdoor Unit ................................ 35 System....................................... 124 Check ........................................ 149
Contents
Diagnosis by LED
Si10-417
1. Diagnosis by LED
1.1 Indoor Unit
The operation lamp flashes when any of the following errors is detected. 1. When a protection device of the indoor or outdoor unit is activated or when the thermistor malfunctions, disabling equipment operation. 2. When a signal transmission error occurs between the indoor and outdoor units. In either case, conduct the diagnostic procedure described in the following pages.
Wall Mounted Type
Indicator lamps
ON OFF
Operation lamp (green)
Indicator lamps Operation lamp (green)
Service Diagnosis
Si10-417
Diagnosis by LED
Floor Ceiling Suspended Dual Type

OPERATION lamp (green)
Floor Standing Type
ON OFF
Duct Connected Type

Service Diagnosis
Diagnosis by LED
Si10-417
1.2 Outdoor Unit

Pair
The outdoor unit has one green LED (LED A) on the PCB. The flashing green LED indicates normal condition of microcomputer operation.
Service Diagnosis
Si10-417
Diagnosis by LED
Multi
There are green and red LEDs on the PCB. The flashing green LED indicates normal equipment condition, and the OFF condition of the red LED indicates normal equipment condition. (Troubleshooting with the green LED) The LED A (green) of the outdoor unit indicate microcomputer operation condition. Even after the error is cancelled and the equipment operates in normal condition, the LED indication remains.
Service Diagnosis
Diagnosis by Remote Controller
Si10-417
2. Diagnosis by Remote Controller

2.1 To know the error code
Method 1
1. When the timer cancel button is held down for 5 seconds, a 00 indication flashes on the temperature display section.
Service Diagnosis
Si10-417
2. Press the timer cancel button repeatedly until a continuous beep is produced. The code indication changes in the sequence shown below, and notifies with a long beep. No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Note: Code No. 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 Code
00 U4 F3 E6 L5 A6 E5 LC C9 U0 E7 C7 H8 J3 A3
A1 C4 C5 H9 J6 UA A5 J9 E8 P4 L3 L4 H6 H7 U2
1. A short beep and two consecutive beeps indicate noncorresponding codes. 2. To cancel the code display, hold the timer cancel button down for 5 seconds. The code display also cancels itself if the button is not pressed for 1 minute.
Service Diagnosis
Si10-417
Method 2
1. Enter the diagnosis mode. Press the 3 buttons (TEMP simultaneously. ,TEMP , MODE)
The digit of the number of tens blinks. Try again from the start when the digit does not blink.
2. Press the TEMP button. Press TEMP or TEMP and change the digit until you hear the sound of beep or pi pi.
Service Diagnosis
Si10-417
3. Diagnose by the sound. pi : The number of tens does not accord with the error code. pi pi : The number of tens accords with the error code. beep : The both numbers of tens and units accord with the error code. (See 7.) 4. Enter the diagnosis mode again. Press the MODE button.
The digit of the number of units blinks.
5. Press the TEMP button. Press TEMP or TEMP and change the digit until you hear the sound of beep.
Service Diagnosis
Si10-417
6. Diagnose by the sound. pi : The both numbers of tens and units do not accord with the error code. pi pi : The number of tens accords with the error code. beep : The both numbers of tens and units accord with the error code. 7. Determine the error code. The digits indicated when you hear the beep sound are error code. (Error codes and description Refer to page 21.) 8. Exit from the diagnosis mode. Press the MODE button.
10
Service Diagnosis
Si10-417
List of applicable models
3. List of applicable models

Even the same error code may be explained on different flowchart pages. Follow the classification Nos. in the table below and check the related page according to the table on page 21.
3.1 Indoor Units

3.1.1 Wall Mounted Type
Model AT12BV1LS AT18BV1LS ATK25BVMB ATK35BVMB ATKS20CVMB(9) ATKS25BVMB ATKS25CVMB(9) ATKS35BVMB ATKS35CVMB(9) ATX25BVMB ATX35BVMB ATXS20CVMB(9) ATXS25BVMB ATXS25CVMB(9) ATXS35BVMB ATXS35CVMB(9) ATXS50CVMB FT13BV1LS FT18BV1LS FT24BV1LS FT50BVM FT50CV1A FT60BVM FT60CV1A FTK25AVM(A)(T) FTK25AZVMB FTK25BVMB Classification No. 2 2 1 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 1 1 1 Model FTK35AVM(A)(T) FTK35AZVMB FTK35BVMB FTK50AVM(A)(T) FTK60AVM(A)(T) FTK71AVM(A)(T) FTKD18BVMS FTKD24BVMS FTKD28BVMS FTKD50BVM FTKD50BVMA(9) FTKD50BVMD FTKD50BVMT FTKD60BVM FTKD60BVMA(9) FTKD60BVMD FTKD60BVMT FTKD71BVM FTKD71BVMA(9) FTKD71BVMD FTKD71BVMT FTKE09BVMS FTKE12BVMS FTKE25BVM FTKE25BVMA(9) FTKE25BVMD FTKE25BVMT Classification No. 1 1 1 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 1 1 1 1 1 1
Refer the classification No. to page 21

Service Diagnosis 11
Si10-417
Model FTKE35BVM FTKE35BVMA(9) FTKE35BVMD FTKE35BVMT FTKS20CVMB(9) FTKS25BVMB FTKS25CVMB(9)(8) FTKS35BVMB FTKS35CVMB(9)(8) FTKS50BVMA(9) FTKS50BVMB FTKS60BVMA(9) FTKS60BVMB FTKS71BVMA(9) FTKS71BVMB FTN20CVMB9 FTN25CVMB9 FTN35CVMB9 FTS20BVMB FTS25BVMB FTS35BVMB FTS50BVMB FTS60BVMB FTX25AMVMC FTX25AVMA FTX25AVMC FTX25AVMT FTX25AZVMB FTX25BVMB FTX35AMVMC FTX35AVMA FTX35AVMC FTX35AVMT FTX35AZVMB
Classification No. 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 1 1 1 1 1 1 2 2 1 1 1 1 1 1 1 1 1 1 1
Model FTX35BVMB FTX50AMVMC FTX50AVMA FTX50AVMC FTX50AVMT FTX60AMVMC FTX60AVMA FTX60AVMC FTX60AVMT FTX71AMVMC FTX71AVMA FTX71AVMC FTX71AVMT FTXD50BMVMC FTXD50BV4(9) FTXD50BVMA(9) FTXD50BVMC FTXD50BVMT FTXD50CMV2C FTXD60BMVMC FTXD60BVMA(9) FTXD60BVMC FTXD60BVMT FTXD71BVMA(9) FTXD71BVMC FTXD71BVMT FTXD80CV4(9) FTXE25BMVMC FTXE25BVMA(9) FTXE25BVMC FTXE25BVMT FTXE35BMVMC FTXE35BVMA(9) FTXE35BVMC

12 Service Diagnosis
Si10-417
Model FTXE35BVMT FTXS20CVMB(9) FTXS25BVMB(A) FTXS25CVMB(9)(8) FTXS35BVMB(A) FTXS35CVMB(9)(8) FTXS50BVMA(9) FTXS50BVMB FTXS60BVMA(9) FTXS60BVMB FTXS71BVMA(9)
Classification No. 1 1 1 1 1 1 2 2 2 2 2
Model FTXS71BVMB FTY25CVMA FTY35CVMA FTYN20CVMB9 FTYN25CVMB9 FTYN35CVMB9 FTYS20BVMB FTYS25BVMB FTYS35BVMB FTYS50BVMB FTYS60BVMB
Classification No. 2 1 1 1 1 1 1 1 1 2 2
Service Diagnosis
13
Si10-417
3.1.2 Floor Standing Type

Classification No. FVK25AZVMB 2 FVK35AZVMB 2 FVK50AZVMB 2 FVKS25BVMB 2 FVKS35BVMB 2 FVKS50BVMB 2 FVX25AZVMB 2 FVX35AZVMB 2 FVX50AZVMB 2 FVX56AV1C 2 FVXD56CMV2C 2 FVXD68CMV2C 2 FVXS25BVMB 2 FVXS35BVMB(A) 2 FVXS50BVMB(A) 2 Model
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Service Diagnosis
Si10-417
3.1.3 Duct Connected Type

Model CDK25AVM CDK25AVMA CDK25AVMD CDK25AZVMB CDK35AVM CDK35AVMA CDK35AVMD CDK35AZVMB CDK50AVM CDK50AVMA CDK50AVMD CDK50AZVMB CDK60AVM CDK60AVMA CDK60AVMD CDK60AZVMB CDKD25CVM(A) CDKD35CVM(A) CDKD50CVM(A) CDKD60CVM(A) CDKS25BVMB CDKS25CVMB CDKS35BVMB CDKS35CVMB CDKS50BVMB CDKS50CVMB CDKS60BVMB CDKS60CVMB CDX25AVMA CDX25AZVMB CDX25BVMC(9) CDX35AVMA Classification No. 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Model CDX35AZVMB CDX35BVMC(9) CDX50AVMA CDX50AVMC(9) CDX50AZVMB CDX60AVMA CDX60AVMC(9) CDX60AZVMB CDXD25AVMC CDXD25BMVMC CDXD25CMVMC CDXD25CVMA CDXD35AVMC CDXD35BMVMC CDXD35CMVMC CDXD35CVMA CDXD50AVMC CDXD50CVMA CDXD60AVMC CDXD60BMVMC CDXD60CMVMC CDXD60CVMA CDXS25BVMB CDXS25CVMB(A) CDXS35BVMB CDXS35CVMB(A) CDXS50BVMB CDXS50CVMB(A) CDXS60BVMB CDXS60CVMB(A) FDXD50BMVMC FDXD50CMVMC Classification No. 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1

Si10-417
3.1.4 Floor / Ceiling Suspended Dual Type

Model FLK25AVMA FLK25AVMD FLK25AZVMB FLK25BVMB FLK35AVMA FLK35AVMD FLK35AZVMB FLK35BVMB FLK50AVMA FLK50AVMD FLK50AZVMB FLK60AVMA FLK60AVMD FLK60AZVMB FLKS25BVMB FLKS35BVMB FLKS50BVMB FLKS60BVMB FLX25AVMA FLX25AZVMB FLX25BVMB FLX35AVMA FLX35AZVMB FLX35BVMB FLX50AVMA FLX50AZVMB FLX60AVMA FLX60AZVMB FLXS25BVMB(A) FLXS35BVMB(A) FLXS50BVMB(A) FLXS60BVMB(A) Classification No. 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1

Si10-417
3.2 Outdoor Units

Model 2AMKS40BVMB 2AMXS40BVMB 2MK58AVM 2MK58AVM 2MKD58BVM 2MKS40BVMB 2MXS40BVMB 3AMXS52BVMB 3MK58AVM 3MK58AVM 3MK75AVM 3MK75AVM 3MK75AVMA 3MK75AVMT 3MKD58BVM 3MKD75BVM 3MKD75BVMA 3MKD75BVMT 3MKS50BVMB 3MX52AZVMB 3MX68AVMA 3MX68AVMC 3MX68AVMT 3MXD68BVMA 3MXD68BVMC 3MXD68BVMT 3MXD80BMVMC 3MXS52BVMB 4MK58AZVMB 4MK75AVM 4MK75AVM 4MK75AZVMB Classification No. 6 6 5 5 5 6 6 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 Model 4MKD75BVM 4MKS58BVMB 4MKS75BVMB 4MX68AZVMB 4MXS68BVMB 4MXS68BVMB9 AR09BV1LS AR25AV1B AR25AV1B9 AR35AV1B AR35AV1B9 ARK25BVMB ARK35BVMB ARKH20CVMB9 ARKH25CVMB9 ARKH35CVMB9 ARKS25BVMB ARKS35BVMB ARX25BVMB ARX35BVMB ARXH20CVMB9 ARXH25CVMB9 ARXH35CVMB9 ARXS25BVMB ARXS35BVMB ARXS50CVMB R25CV1A R25JV16 R25JV17 R25JV1A R35CV1A R35JV16 Classification No. 5 5 5 5 5 5 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 4 3 3 3 3 3 3

Si10-417
Model R35JV17 R35JV1A RE09JV1LS RE12JV1LS RE25JV1 RE25JV1C RE35JV1 RE35JV1C REY22GV1B REY35GV1B RK25BVMB RK25JAVET RK25JV1NB9 RK25JVE9 RK25JVEA9 RK35BVMB RK35JAVET RK35JV1NB9 RK35JVE9 RK35JVEA9 RKD18BVMS RKD24BVMS RKD25KZV1B RKD28BVMS RKD35KZV1B RKD50BVM RKD50BVMA RKD50BVMT RKD50JVE9 RKD50JVEA9 RKD50JVET RKD60BVM RKD60BVMA RKD60BVMT
Model RKD60JVE RKD60JVEA RKD60JVET RKD71BVM RKD71BVMA RKD71BVMT RKD71JVE RKD71JVEA RKD71JVET RKD80BVMA RKE09BVMS RKE12BVMS RKE25BVM RKE25BVMA RKE25BVMT RKE35BVM RKE35BVMA RKE35BVMT RKH20CVMB9 RKH25CVMB9 RKH35CVMB9 RKS25BVMB RKS35BVMB RKS50BVMA RKS50BVMB RKS50BVMB9 RKS60BVMA RKS60BVMB RKS60BVMB9 RKS71BVMA RKS71BVMB RKS71BVMB9 RN20CVMB9 RN25CVMB9

Si10-417
Model RN35CVMB9 RS20BVMB RS25BVMB RS35BVMB RS50BVMB RS50BVMB RS60BVMB RX25BVMB RX25JAVET RX25JV1NB5 RX25JV1NB9 RX25JVEA9 RX25LV1C RX25LV1C9 RX35BVMB RX35JAVET RX35JV1NB5 RX35JV1NB9 RX35JVEA9 RX35LV1C RX35LV1C9 RX50AZVMB RX50JV4N RX56AV1C RX60AZVMB RX71AZVMB RXD25KZV1B RXD35KZV1B RXD50BMVMC RXD50BV4 RXD50BVMA RXD50BVMT RXD50CMVMC RXD50JV1B
Model RXD50JV1B RXD50JV1B5 RXD50JVEA9 RXD50JVET RXD60BVMA RXD60BVMT RXD60JV1B RXD60JV1B5 RXD60JVEA RXD60JVET RXD68CMV2C RXD71BMVMC RXD71BVMA RXD71BVMT RXD71JV1B RXD71JV1B5 RXD71JVEA RXD71JVET RXD80BVMA RXD80CV4 RXE25BVMA RXE25BVMT RXE25CMV2C RXE35BVMA RXE35BVMT RXE35CMV2C RXH20CVMB9 RXH25CVMB9 RXH35CVMB9 RXS25BVMB RXS35BVMB RXS35BVMB RXS50BVMA RXS50BVMB

Si10-417
Model RXS60BVMA RXS60BVMB RXS71BVMA RXS71BVMB RY25CVMA RY35CVMA RYN20CVMB9
Classification No. 4 4 4 4 3 3 3
Model RYN25CVMB9 RYN35CVMB9 RYS20BVMB RYS25BVMB RYS35BVMB RYS50BVMB RYS60BVMB
Classification No. 3 3 3 3 3 4 4
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Service Diagnosis
Si10-417
Error Codes and Description of Fault
4. Error Codes and Description of Fault

4.1 Indoor Unit
Code Indication Description of Problem Classification No. and related page 1 24 25 27 32 33 32 2 24 25 29 32 33 32
A1 A5 A6 C4 C7 C9
Indoor unit PCB abnormality Freeze-up protection function or high pressure control Fan motor or related abnormality Heat exchanger temperature thermistor abnormality Shutter drive motor / shutter limit switch abnormality Room temperature thermistor abnormality
Service Diagnosis
21
Si10-417
4.2 Outdoor Unit

Code Indication Description of Problem Classification No. and related page 3 39 43 50 58 66 74 77 85 93 93 93 99 107 115 93 4 40 44 48 52 60 68 74 79 87 93 93 93 101 109 115 93 5 37 41 45 49 54 62 70 81 89 95 95 95 95 95 103 111 118 95 6 35 39 47 48 56 64 72 75 83 91 97 97 97 97 97 105 113 121 97
A5 E5 E6 E7 E8 EA F3 F6 H6 H8 H9 J3 J6 J8 J9 L3 L4 L5 P4
Anti-icing function Freeze-up protection OL activation (compressor overloaded) Compressor lock DC fan lock Input over current detection Four way valve abnormality Discharge pipe temperature control High pressure control in cooling Position sensor abnormality CT or related abnormality Outdoor air thermistor or related abnormality Discharge pipe thermistor or related abnormality Heat exchanger thermistor or related abnormality Liquid pipe thermistor or related abnormality Gas pipe thermistor or related abnormality Electrical box temperature rise Radiation fin temperature rise Output over current detection Radiation fin thermistor or related abnormality
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Service Diagnosis
Si10-417
4.3 System
Code Indication Description of Problem Classification No. and related page 3 124 136 142 146 4 127 137 142 146 5 130 138 144 147 147 6 133 140 142 148 148
00 U0 U2
Normal Insufficient gas Low-voltage detection Over-voltage detection Signal transmission error (between indoor and outdoor units) Outdoor unit PCB abnormality or signal transmission circuit abnormality Unspecified voltage (between indoor and outdoor units) Anti-icing function in other rooms
U4
UA UH
Service Diagnosis
23
Troubleshooting
Si10-417
5. Troubleshooting
5.1 Indoor Unit
5.1.1 Indoor Unit PCB Abnormality
Remote Controller Display Method of Malfunction Detection Malfunction Decision Conditions Supposed Causes Trouble shooting
A1
Evaluation of zero-cross detection of power supply by indoor unit.
When there is no zero-cross detection in approximately 10 continuous seconds.
Faulty indoor unit PCB Faulty connector connection
Caution
Be sure to turn off power switch before connect or disconnect connector, or parts damage may be occurred.
Connector connection check (note).
Is it normal? YES
NO
Correct connections. Replace PCBs. (R1400)
Note:
Connector Nos. vary depending on models. Control connector

Model Type Wall Mounted Type 20/25/35 class Connector No. Terminal strip~Control PCB
Wall Mounted Type 50/60/71 Terminal strip~Control PCB class Ceiling Embedded Duct Type Terminal strip~Control PCB Duct Connected Type Floor / Ceiling Suspended Dual Type Floor Standing Type Terminal strip~Control PCB S37 Control PCB : S7, S201, S203 Power Supply PCB : S8, S202, S204
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Service Diagnosis
Si10-417
Troubleshooting
5.1.2 Freeze-up Protection Control or High Pressure Control

Remote Controller Display Method of Malfunction Detection
A5
High pressure control (heat pump model only) During heating operations, the temperature detected by the indoor heat exchanger thermistor is used for the high pressure control (stop, outdoor fan stop, etc.) The freeze-up protection control (operation halt) is activated during cooling operation according to the temperature detected by the indoor unit heat exchanger thermistor.
Malfunction Decision Conditions
High pressure control During heating operations, the temperature detected by the indoor heat exchanger thermistor is above 65C Freeze-up protection When the indoor unit heat exchanger temperature is below 0C during cooling operation.
Supposed Causes
Operation halt due to clogged air filter of the indoor unit. Operation halt due to dust accumulation on the indoor unit heat exchanger. Operation halt due to short-circuit. Detection error due to faulty indoor unit heat exchanger thermistor. Detection error due to faulty indoor unit PCB.
Service Diagnosis
25
Troubleshooting
Si10-417
Trouble shooting
Caution
Check the air passage.
Check No.6 Refer to P.157
Is there any short-circuit? NO Check the intake air filter.
YES
Provide sufficient air passage.
Is it very dirty? NO Check the dust accumulation on the indoor unit heat exchanger. Is it very dirty? NO Check No. 6 Indoor unit heat exchanger thermistor check Does it conform to the thermistor characteristic chart? NO
YES
Clean the air filter.
YES
Clean the heat exchanger.
YES
Replace the indoor unit PCB.
Replace the thermistor (replace the indoor unit PCB). (R1401)
Note:
If the outside temperature is below 10C in the cooling mode, the system may get interrupted with error A5 displayed. The system will be reset itself, but this stop will be put in the error history memory.
26
Service Diagnosis
Si10-417
Troubleshooting
5.1.3 Fan Motor (AC Motor) or Related Abnormality

Remote Controller Display Method of Malfunction Detection Malfunction Decision Conditions Supposed Causes
A6
The rotation speed detected by the Hall IC during fan motor operation is used to determine abnormal fan motor operation. When the detected rotation speed is less than 50% of the HH tap under maximum fan motor rotation demand.
Operation halt due to short circuit inside the fan motor winding. Operation halt due to breaking of wire inside the fan motor. Operation halt due to breaking of the fan motor lead wires. Operation halt due to faulty capacitor of the fan motor. Detection error due to faulty indoor unit PCB.
Be sure to turn off power switch before connect or Caution disconnect connector, or parts damage may be occurred. Operate the fan.
Trouble shooting
Does it rotate? NO Rotate the fan by hand.
YES
Does it rotate smoothly? YES Check the fan motor voltage. (immediately after re-start)
NO
Is it at the rated voltage? YES Check the capacitor's conductivity Is there conductivity? NO
NO
Replace the fan motor 2 Measure the voltage between the red and black lead wires of the fan motor, and check if the maximum voltage reaches the rated voltage. Replace the indoor unit PCB (1)
YES
Replace the capacitor. (Replace PCB (1).) Replace the fan motor.
Service Diagnosis
27
Troubleshooting
Si10-417
A Check No. 16 Check hall IC Is there an output? YES Check the fan motor voltage. Is it at the rated voltage? YES NO NO Replace the fan motor or indoor unit PCB.
Replace indoor unit PCB (1). Replace the fan motor. (R1946)
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Service Diagnosis
Si10-417
Troubleshooting
5.1.4 Fan Motor (DC Motor) or Related Abnormality

A6
The rotation speed detected by the Hall IC during fan motor operation is used to determine abnormal fan motor operation. When the detected rotation speed is less than 50% of the H tap under maximum fan motor rotation demand.
Operation halt due to short circuit inside the fan motor winding. Operation halt due to breaking of wire inside the fan motor. Operation halt due to breaking of the fan motor lead wires. Operation halt due to faulty capacitor of the fan motor. Detection error due to faulty indoor unit PCB (1).
Service Diagnosis
29
Troubleshooting
Si10-417
Trouble shooting
Be sure to turn off power switch before connect or Caution disconnect connector, or parts damage may be occurred. Turn off power supply and rotate fan by hand.
Does fan rotate smoothly? YES
NO
Replace fan motor.
Turn power ON and operate fan. NO
Does it rotate? YES Stop fan motor. Check No.01 Check output of fan motor connector
Is rotation number command pulse generated? YES
NO
Replace indoor Replace fan motor.
Replace indoor unit PCB (2) .
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Service Diagnosis
Si10-417
Troubleshooting
Turn off power supply and disconnect fan motor connector, then turn power ON. Check No.01 Check output of fan motor connector Is motor power voltage DC 200V generated? YES Is motor control power voltage DC 15V generated? YES Turn off power supply and disconnect fan motor connector, then turn power ON again. Check No.01 Check output of fan motor connector NO
NO
Replace indoor unit PCB (1) .
Is rotation number command voltage DC 5V generated? NO Check No.01 Check output of fan motor connector Is rotation number command pulse generated? YES
YES
Replace fan motor. Note : Motor may break when the motor connector is disconnected while remaining power supply. Replace fan motor and indoor PCB (2) . Replace indoor unit PCB (2) .
NO
B Check No.02 Check output of indoor unit PCB (1)
Is motor control power voltage DC 16V generetad? YES
NO
Replace indoor unit PCB (1) . Replace indoor unit PCB (2) . (R1214)
Service Diagnosis
31
Troubleshooting
Si10-417
5.1.5 Thermistor or Related Abnormality (Indoor Unit)

Remote Controller Display Method of Malfunction Detection Malfunction Decision Conditions
C4, C9
The temperatures detected by the thermistors are used to determine thermistor errors.
When the thermistor input is more than 4.96 V or less than 0.04 V during compressor operation*. * (reference) When above about 212C (less than 120 ohms) or below about -50C (more than 1,860 kohms). The values vary slightly in some models.
Note:
Supposed Causes Trouble shooting
Faulty connector connection Faulty thermistor Faulty PCB

Be sure to turn off power switch before connect or Caution disconnect connector, or parts damage may be occurred. Check the connector connection.
Is it normal? YES Check No. 6 Thermistor resistance check
NO
Correct the connection.
Is it normal? YES
NO
Replace the thermistor. (Replace the indoor unit PCB.) Replace the indoor unit PCB. (R1403)
C4 : Heat exchanger temperature thermistor C9 : Room temperature thermistor
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Service Diagnosis
Si10-417
Troubleshooting
5.1.6 Shutter Drive Motor / Shutter Limit Switch Abnormality

C7
The shutter open / close performance is detected by the limit switch attached on its structure. In this way, the shutter drive motor and the shutter limit switch are checked for failure. When the shutter is open, the limit switch is closed.
Malfunction Decision Conditions Supposed Causes
Shutter drive motor defective Shutter limit switch defective Shutter itself deformed (warped) Shutter's sealing material too thick Detection error by broken relay harness or disconnected connector Detection error due to defective PCB (2) Foreign substance in blow port
Trouble shooting
Be sure to turn off power switch before connect or Caution disconnect connector, or parts damage may be occurred. Turn off the power.
Foreign substance in the shutter structure? NO Check No. 3 Check the limit switch continuity.
YES
Remove such substance.
Limit switch on power? YES Open the shutter and turn on the power.
NO
Replace the limit switch.
Shutter closed? YES 2A
NO
Service Diagnosis
33
Troubleshooting
Si10-417
2A
Shutter opening itself?
YES
Check the shutter's sealing material. Check the shutter for deformation or its sealing material.
NO
Relay harness broken or connector disconnected? NO
YES
Reconnect the connector or replace the relay harness. Replace the shutter drive motor or the PC board (2). (Q0346)
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Service Diagnosis
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Troubleshooting
5.2 Outdoor Unit

5.2.1 Anti-icing Function
A5
Indoor unit icing, during cooling operation, is detected by checking the temperatures sensed by the indoor unit heat exchanger temperature thermistor and room temperature thermistor that are located in a shut-down room. At another room (the indoor unit is normal), UH is displayed on the remote controller. In the cooling mode, the following conditions (A) and (B) are kept together for 5 minutes. (A) Indoor unit heat exchanger temperature 1C (B) Indoor unit heat exchanger temperature Room temperature 10C If the indoor unit anti-icing function is activated four times continuity, the system will be shut down. (The 4-time counter will reset itself if any of the following errors does not occur during the compressor running time (total time): OL, radiation fin temperature rise, insufficient gas, and compressor lock.) <Total 60 minutes>
Supposed Causes
Wrong wiring or piping Ev malfunctioning in each room Short-circuit Indoor unit heat exchanger temperature thermistor abnormality Room temperature thermistor abnormality
Service Diagnosis
35
Troubleshooting
Si10-417
Trouble shooting
Be sure to turn off power switch before connect or Caution disconnect connector, or parts damage may be occurred. Check the wiring and piping.
Wiring or piping out of spec? NO Check No. 4 Check the electronic expansion valve.
YES
Correct the wiring or piping error.
Normal? YES Check No. 6 Check the outdoor unit heat exchanger thermistor.
NO
Replace the defective Ev or coil.
Thermistor NO as specified in its characteristic chart? YES Check No. 6 Check the room temperature thermistor. Thermistor NO as specified in its characteristic chart? YES Change the gas to let moisture out of the unit (after drawing a vacuum).
Replace the heat exchanger thermistor.
Replace the room temperature thermistor.
Error again?
YES
NO
Replace the room temperature thermistor or indoor unit heat exchanger thermistor. Do the vacuumdrying. Replace the indoor unit PCB. (R3039)
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Service Diagnosis
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Troubleshooting
5.2.2 Freeze-up Protection Control

Remote Controller Display Outdoor Unit LED Display Method of Malfunction Detection
A5
A5 14 21 34 44
Indoor unit icing, during cooling operation, is detected by checking the temperatures sensed by the indoor unit heat exchanger thermistor and room temperature thermistor that are located in a shut-down room.
In the cooling mode, the following conditions (A) and (B) are kept together for 5 minutes. (A) Indoor unit heat exchanger temperature 1C (B) Indoor unit heat exchanger temperature Room temperature 10C If the indoor unit icing protector is activated four times straight, the system will be shut down. (The 4-time counter will reset itself if any of the following errors does not occur during the compressor running time (total time): OL, radiation fin temperature rise, gas shortage, and compressor startup.) <Total 60 minutes>
Supposed Causes
Wrong wiring or piping Ev malfunctioning in each room Short-circuit Indoor unit heat exchanger thermistor defective Indoor unit thermistor defective
Service Diagnosis
37
Troubleshooting
Si10-417
Trouble shooting
Be sure to turn off power switch before connect or Caution disconnect connector, or parts damage may be occurred. Check the wiring and piping.
Wiring or piping out of spec? NO Check No. 4 Check the electronic expansion valve.
YES
Activate the wiring error check mode.
Motor functioning? YES Check No. 6 Check the outdoor unit heat exchanger thermistor.
NO
Replace the defective Ev or coil.
Thermistor NO as specified in its characteristic chart? YES Check No. 6 Check the room temperature thermistor. Thermistor NO as specified in its characteristic chart? YES Change the gas to let moisture out of the unit (after drawing a vacuum).
Replace the room temperature thermistor.
Error again?
YES
NO
Replace the room temperature thermistor or indoor unit heat exchanger thermistor. Do the vacuum-drying.
Replace the indoor unit PCB and then start the wiring error check mode. (R3059)
38
Service Diagnosis
Si10-417
Troubleshooting
5.2.3 OL Activation (Compressor Overload)

E5
A compressor overload is detected through compressor OL.
If the compressor OL is activated twice, the system will be shut down. The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). * The operating temperature condition is not specified. Refrigerant shortage Four way valve malfunctioning Outdoor unit PCB defective Water mixed in the local piping Electronic expansion valve defective Stop valve defective
Be sure to turn off power switch before connect or Caution disconnect connector, or parts damage may be occurred. Discharge pipe thermistor disconnected? NO Check No. 6 Check the thermistors Malfunctioning Discharge pipe thermistor Malfunctioning Replace the discharge pipe thermistor. YES
Supposed Causes
Trouble shooting
Insert the thermistor in position.
Check No.5-2 Refer to P.156
Functioning Check No. 4 Check the electronic expantion valve. Functioning
Replace the valve itself or the coil.
Check No. 5-2 Check the four way valve. Functioning Check No. 11 Check the refrigerant line.
Malfunctioning
Replace the four way valve coil or the valve itself. Replace the outdoor unit PCB.
Malfunctioning
Functioning
Refer to the refrigerant Refrigerant line check procedure. shortage Water mixed Stop valve defective Replace the outdoor unit PCB. (R2841)
Service Diagnosis
39
Troubleshooting
Si10-417

E5
If the compressor OL is activated twice, the system will be shut down. The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). * The operating temperature condition is not specified. Refrigerant shortage Four way valve malfunctioning Outdoor unit PCB defective Water mixed in the local piping Electronic expansion valve defective Stop valve defective
Supposed Causes
Trouble shooting
Malfunctioning
Malfunctioning
Functioning
40
Service Diagnosis
Si10-417
Troubleshooting

Remote Controller Display Outdoor Unit LED Display Method of Malfunction Detection Malfunction Decision Conditions
E5
A5 14 21 34 41
If the compressor OL is activated twice, the system will be shut down. The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). * The operating temperature condition is not specified. Refrigerant shortage Four way valve malfunctioning Outdoor unit PCB defective Water mixed in the local piping Electronic expansion valve defective Shut-off valve defective
Supposed Causes
Service Diagnosis
41
Troubleshooting
Si10-417
Trouble shooting
Malfunctioning
Malfunctioning
Functioning
42
Service Diagnosis
Si10-417
Troubleshooting
5.2.6 Compressor Lock

E6
A compressor lock is detected by checking the compressor running condition through the position detection circuit. The system judges the compressor lock, and stops due to over current. The system judges the compressor lock, and cannot operation with position detection within 15 seconds after start up. The system will be shut down if the error occurs 16 times. Clearing condition: Continuous run for about 5 minutes (normal) Compressor locked
Caution
Turn off the power. Disconnect the harnesses U, V and W. Check with the inverter checker (). Inverter checker Part No.: 1225477
Normal? YES Turn off the power and reconnect the harnesses. Turn on the power again and get the system restarted.
NO
Correct the power supply or replace the SPM. (Replace the outdoor unit PCB.)
Emergency stop without compressor running? NO System shut down after errors repeated several times? YES
YES
Replace the compressor.
NO
Check the electronic expansion valve. Replace it as required. Replace the compressor. (R2842)
Note:
If the model doesnt have SPM, replace the outdoor unit PCB.
43
Service Diagnosis
Troubleshooting
Si10-417

E6
A compressor lock is detected by checking the compressor running condition through the position detection circuit. The position detection circuit detects a compressor frequency of below 10 Hz for 20 seconds or a frequency of above 160 Hz. 40 seconds after the compressor has started, the position detection circuit detects a compressor frequency of above 180 Hz. The system will be shut down if the error occurs 16 times. Clearing condition: Continuous run for about 5 minutes (normal) Compressor locked
Caution
NO
YES
NO
44
Service Diagnosis
Si10-417
Troubleshooting

E6
A5 11 24 34 41
A compressor lock is detected by checking the compressor running condition through the position detection circuit. The position detection circuit detects a compressor frequency of below 10 Hz for 20 seconds or a frequency of above 160 Hz. 40 seconds after the compressor has started, the position detection circuit detects a compressor frequency of above 180 Hz. The system will be shut down if the error occurs 16 times. Clearing condition: Continuous run for about 5 minutes (normal) Compressor locked
Caution
NO
Emergency stop without compressor running? NO A
YES
Service Diagnosis
45
Troubleshooting
Si10-417
System shut down after errors repeated several times? YES
NO
46
Service Diagnosis
Si10-417
Troubleshooting

E6
A compressor lock is detected by checking the compressor running condition through the position detection circuit. The position detection circuit detects a compressor frequency of below 5 Hz for several tens of seconds. The system will be shut down if the error occurs 16 times. Clearing condition: Continuous run for about 5 minutes (normal) Compressor locked
Caution
NO
YES
NO
Note:
If the model doesn't have SPM, replace the outdoor unit PCB.
47
Service Diagnosis
Troubleshooting
Si10-417
5.2.10 DC Fan Lock

E7
A fan motor or related error is detected by checking the high-voltage fan motor rpm being detected by the hall IC.
The fan does not start in 30 seconds even when the fan motor is running. The system will be shut down if the error occurs 16 times. Clearing condition: Continuous run for about 5 minutes (normal) Fan motor breakdown Harness or connector disconnected between fan motor and PCB or in poor contact Foreign matters stuck in the fan
Be sure to turn off power switch before connect or disconnect connector, or parts damage may be occurred. YES Turn off the power and reconnect the connector. Remove.
Supposed Causes
Trouble shooting
Caution
Fan motor connector disconnected?
NO Foreign matters in or around the fan? NO Get started. Check No. 15-12 Check the outdoor unit PCB rpm pulse input. Pulse signal inputted? YES NO YES
Replace the outdoor unit fan motor. Replace the outdoor unit PCB. (R2843)
48
Service Diagnosis
Si10-417
Troubleshooting
5.2.11 DC Fan Lock

E7
A5 14 24 34 44
A fan motor line error is detected by checking the highvoltage fan motor rpm being detected by the Hall IC.
The fan does not start in 30 seconds even when the fan motor is running. The system will be shut down if the error occurs 16 times. Clearing condition: Continuous run for about 5 minutes (normal) Fan motor breakdown Harness or connector disconnected between fan motor and PCB or in poor contact Foreign matters stuck in the fan
Be sure to turn off power switch before connect or disconnect connector, or parts damage may be occurred. YES Turn off the power and reconnect the connector. Remove.
Supposed Causes
Trouble shooting
Caution
Fan motor connector disconnected?
NO Foreign matters in or around the fan? NO Get started. Check No. 15-12 Check the outdoor unit PCB rpm pulse input. Pulse signal inputted? YES NO YES
Replace the outdoor unit fan motor. Replace the outdoor unit PCB. (R2843)
Service Diagnosis
49
Troubleshooting
Si10-417
5.2.12 Input Over Current Detection

E8
An input over-current is detected by checking the input current value being detected by CT with the compressor running. The following CT input with the compressor running continues for 2.5 seconds. Cooling: Above 11A, Heating: Above 13A Over-current due to compressor failure Over-current due to defective power transistor Over-current due to defective outdoor unit PCB Error detection due to outdoor unit PCB Over-current due to short-circuit
Trouble shooting
Caution
An input over-current may result from wrong internal wiring. If the wires have been disconnected and reconnected for part replacement, for example, and the system is interrupted by an input over-current, take the following procedure. Get restarted and measure the input current. Input current flowing above its stop level? YES Turn off the power and disconnect the harnesses U, V and W. Check with the inverter checker (). Inverter checker Part No.: 1225477
NO
Replace the outdoor unit PCB.
Any LED off? NO A
YES
50
Service Diagnosis
Si10-417
Troubleshooting
Turn off the power, and reconnect the harnesses. Turn on the power again and get restarted. Check No. 8 Check the discharge pressure.
Check No. 7-1 Check the installation condition. (R2952)
Note:
Service Diagnosis
51
Troubleshooting
Si10-417

E8
An input over-current is detected by checking the input current value being detected by CT with the compressor running. The following CT input with the compressor running continues for 2.5 seconds. CT input : Above 20 A The system will be shut down if the error occurs 16 times. Clearing condition : Continuous run for about 5 minutes (normal) Over-current due to compressor failure Over-current due to defective power transistor Over-current due to defective inverter main circuit electrolytic capacitor Over-current due to defective outdoor unit PCB Error detection due to outdoor unit PCB Over-current due to short-circuit
Supposed Causes
52
Service Diagnosis
Si10-417
Troubleshooting
Trouble shooting
Caution
An input over-current may result from wrong internal wiring. If the wires have been disconnected and reconnected for part replacement, for example, and the system is interrupted by an input over-current, take the following procedure. Get restarted and measure the input current.
Input current flowing above its stop level? YES Check No. 14 Check the main circuit electrolytic capacitor.
NO
Normal? YES Turn off the power and disconnect the harnesses U, V and W.
NO
Replace the electrolytic capacitor.
Check with the inverter checker ().
Inverter checker Part No.: 1225477
Any LED off? NO Turn off the power, and reconnect the harnesses. Turn on the power again and get restarted.
YES
Check No. 8 Check the discharge pressure.
Check No. 7-1 Check the installation condition.
(R2844)
Service Diagnosis
53
Troubleshooting
Si10-417

E8
A5 11 24 31 44
An input over-current is detected by checking the input current value being detected by CT with the compressor running. The following CT input with the compressor running continues for 2.5 seconds. CT input : Above 20 A The system will be shut down if the error occurs 16 times. Clearing condition : Continuous run for about 5 minutes (normal) Over-current due to compressor failure Over-current due to defective power transistor Over-current due to defective inverter main circuit electrolytic capacitor Over-current due to defective outdoor unit PCB Error detection due to outdoor unit PCB Over-current due to short-circuit
Supposed Causes
54
Service Diagnosis
Si10-417
Troubleshooting
Trouble shooting
Caution
NO
NO
Any LED off? NO Turn off the power, and reconnect the harnesses. Turn on the power again and get restarted.
YES
Check No. 8 Check the discharge pressure.
(R2844)
Service Diagnosis
55
Troubleshooting
Si10-417

E8
An input over-current is detected by checking the input current value being detected by CT with the compressor running. The following CT input with the compressor running continues for 2.5 seconds. CT input: Above 11 A The system will be shut down if the error occurs 16 times. Clearing condition : Continuous run for about 5 minutes (normal) Over-current due to compressor failure Over-current due to defective power transistor Over-current due to defective inverter main circuit electrolytic capacitor Over-current due to defective outdoor unit PCB Error detection due to outdoor unit PCB Over-current due to short-circuit
Supposed Causes
56
Service Diagnosis
Si10-417
Troubleshooting
Trouble shooting
Caution
NO
NO
Any LED off? NO Turn off the power, and reconnect the harnesses. Turn on the power again and get restarted. Check No. 8 Check the discharge pressure. Check No. 7-2 Check the installation condition.
YES
(R2844)
Note:
Service Diagnosis
57
Troubleshooting
Si10-417
5.2.16 Four Way Valve Abnormality

EA
The liquid pipe temperature thermistor, the outdoor air temperature thermistor and the outdoor unit heat exchanger thermistor are checked to see if they function within their normal ranges in the operating mode. A following condition occurs after 3 minutes of the compressor start. Cooling / dry operation (outdoor unit heat exchanger temp. liquid pipe temp.) < 5C Heating (liquid pipe temp. outdoor unit heat exchanger temp.) < 0C Connector in poor contact Thermistor defective Outdoor unit PCB defective Four way valve coil or harness defective Four way valve defective Foreign substance mixed in refrigerant Insufficient gas
Supposed Causes
58
Service Diagnosis
Si10-417
Troubleshooting
Trouble shooting
Caution
Four way valve coil disconnected (loose)? NO Harness out of connector? NO Check the continuity of the four way valve coil and harness.
YES
Correct.
YES
Reconnect.
Disconnect the harness from the connector. Resistance between harnesses about 3k0.5k? YES Check No. 5-2 Check the four way valve switching output. Functioning Any thermistor disconnected? NO Check No. 6 Check the thermistors.
NO
Replace the four way valve coil.
Malfunctioning
YES
Reconnect in position.
Malfunctioning
Replace a defective thermistor.
Functioning
Check No. 11 Malfunctioning Refer to the refrigerant Check the refrigerant line. l Insufficient line check procedure. gas l Water mixed Functioning l Stop valve defective Replace the four way valve (defective or dust-clogged). (R3040)
Service Diagnosis
59
Troubleshooting
Si10-417

EA
The indoor air temperature thermistor, the indoor unit heat exchanger thermistor, the outdoor temperature thermistor and the outdoor unit heat exchanger thermistor are checked to see if they function within their normal ranges in the operating mode. A following condition continues over 10 minute after operating 5 minutes. Cooling / dry operation (room temp. indoor heat exchanger temp.) < -10C Heating (indoor unit heat exchanger temp. room temp.) < -10C Connector in poor contact Thermistor defective Outdoor unit PCB defective Four way valve coil or harness defective Four way valve defective Foreign substance mixed in refrigerant Insufficient gas
Supposed Causes
60
Service Diagnosis
Si10-417
Troubleshooting
Trouble shooting
Caution
YES
Correct.
YES
Reconnect.
Disconnect the harness from the connector. Resistance between harnesses about 3k0.5k? YES Check No. 5-2 Check the four way valve switching output. Functioning Any thermistor disconnected? NO Check No. 6 Check the thermistors.
NO
Malfunctioning
YES
Malfunctioning
Functioning
Check No. 11 Malfunctioning Refer to the refrigerant Check the refrigerant line. l Insufficient line check procedure. gas l Water mixed Functioning l Stop valve defective Replace the four way valve (defective or dust-clogged). (R3040)
Service Diagnosis
61
Troubleshooting
Si10-417

EA
The room temperature thermistor, the indoor unit heat exchanger thermistor, the outdoor temperature thermistor and the outdoor unit heat exchanger thermistor are checked to see if they function within their normal ranges in the operating mode. A following condition continues over 1 minute after operating 10 minutes. Cooling / dry operation (room temp. indoor heat exchanger temp.) < 10C Heating (indoor unit heat exchanger temp. room temp.) < 10C Connector in poor contact Thermistor defective Outdoor unit PCB defective Four way valve coil or harness defective Four way valve defective Foreign substance mixed in refrigerant Insufficient gas
Supposed Causes
62
Service Diagnosis
Si10-417
Troubleshooting
Trouble shooting
Caution
Be sure to turn off power switch before connect or disconnect connector, or parts damage may be occurred. YES
Correct.
YES
Reconnect.
Disconnect the harness from the connector. Resistance between harnesses about 1500 ? YES Check No. 5-1 Check the four way valve switching output. Functioning Any thermistor disconnected? NO Check No. 6 Check the thermistors. Functioning Check No. 11 Check the refrigerant line. Functioning
NO
Malfunctioning
YES
Malfunctioning
Malfunctioning
l Insufficient refrigerant line check gas procedure. l Water mixed l Stop valve
defective Replace the four way valve (defective or dust-clogged). (R2845)
Refer to the
Service Diagnosis
63
Troubleshooting
Si10-417

EA
A5 14 21 31 41
The liquid pipe thermistor, the outdoor temperature thermistor and the outdoor unit heat exchanger thermistor are checked to see if they function within their normal ranges in the operating mode. Either of the following conditions occurs 3 minutes after the compressor has started. Cooling / dry operation (Outdoor unit heat exchanger temperature Liquid pipe temperature) < 5C Heating operation (Liquid pipe temperature Outdoor unit heat exchanger temperature) < 5C Connector in poor contact Thermistor defective Outdoor unit PCB defective Four way valve coil or harness defective Four way valve defective Foreign substance mixed in refrigerant
Supposed Causes
64
Service Diagnosis
Si10-417
Troubleshooting
Trouble shooting
Caution
Be sure to turn off power switch before connect or disconnect connector, or parts damage may be occurred. YES
Four-way valve coil disconnected (loose)? NO Harness out of connector? NO Check the continuity of the four-way valve coil and harness.
Correct.
YES
Reconnect.
Disconnect the harness from the connector. Resistance between harnesses about 1500 ? YES Check No. 5-1 Check the four-way valve switching output. Functioning Any thermistor disconnected? NO Check No. 6 Check the thermistors. Functioning Check No. 11 Check the refrigerant line. Functioning
NO
Replace the four-way valve coil.
Malfunctioning
Replace the outdoor unit PC board.
YES
Malfunctioning
Malfunctioning
l Water mixed refrigerant line check l Shut-off procedure.

valve defective Replace the four way valve (defective or dust-clogged). (Q0353)
Refer to the
Service Diagnosis
65
Troubleshooting
Si10-417
5.2.20 Discharge Pipe Temperature Control

F3
The discharge pipe temperature control (stop, frequency drooping, etc.) is checked with the temperature being detected by the discharge pipe thermistor. If a stop takes place 6 times successively due to abnormal discharge pipe temperature, the system will be shut down. If the temperature being detected by the discharge pipe thermistor rises above C, the compressor will stop. (The error is cleared when the temperature has dropped below C.) Stop temperatures
FTK(X)S, ATK(X)S series others
1. above 45Hz (rising), above 40Hz (dropping) 2. 130~45Hz (rising), 25~40Hz (dropping) 3. below 30Hz (rising), below 25Hz (dropping)
120 110 105
80 70 65
117 117 117
80 80 80
The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). Supposed Causes Refrigerant shortage Four way valve malfunctioning Discharge pipe thermistor defective (heat exchanger or outdoor air temperature thermistor defective) Outdoor unit PCB defective Water mixed in the local piping Electronic expansion valve defective Stop valve defective
66
Service Diagnosis
Si10-417
Troubleshooting
Trouble shooting
Caution
Be sure to turn off power switch before connect or disconnect connector, or parts damage may be occurred. Malfunctioning
Check No. 6 Check the thermistors.
l Discharge
Functioning Check No. 4 Check the electronic expansion valve. Functioning Check No. 11 Check the refrigerant line. Functioning
pipe thermistor l Outdoor unit heat exchanger thermistor l Outdoor temperature thermistor Malfunctioning
Malfunctioning l Refrigerant Refer to the refrigerant line check procedure. shortage l Four way valve malfunctioning l Water mixed l Stop valve defective Replace the outdoor unit PCB. (R2846)
Service Diagnosis
67
Troubleshooting
Si10-417

F3
The discharge pipe temperature control (stop, frequency drooping, etc.) is checked with the temperature being detected by the discharge pipe thermistor. If a stop takes place 6 times successively due to abnormal discharge pipe temperature, the system will be shut down. If the temperature being detected by the discharge pipe thermistor rises above 120C, the compressor will stop. (The error is cleared when the temperature has dropped below 107C.) Stop temperatures (in case of 5.0kW class) (1) 110C : above 45Hz (rising), above 40Hz (dropping) (2) 102C : 30~45Hz (rising), 25~40Hz (dropping) (3) 98C : below 30Hz (rising), below 25Hz (dropping) The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). Refrigerant shortage Four way valve malfunctioning Discharge pipe thermistor defective (heat exchanger or outdoor temperature thermistor defective) Outdoor unit PCB defective Water mixed in the local piping Electronic expansion valve defective Stop valve defective
Supposed Causes
68
Service Diagnosis
Si10-417
Troubleshooting
Trouble shooting
Caution
Check No. 6 Check the thermistors.
l Discharge
Functioning Check No. 4 Check the electronic expansion valve. Functioning Check No. 11 Check the refrigerant line. Functioning
Service Diagnosis
69
Troubleshooting
Si10-417

F3
A5 14 21 34 41
The discharge pipe temperature control (stop, frequency drooping, etc.) is checked with the temperature being detected by the discharge pipe thermistor. If a stop takes place 6 times straight due to abnormal discharge pipe temperature, the system will be shut down. If the temperature being detected by the discharge pipe thermistor rises above 120C, the compressor will stop. (The error is cleared when the temperature has dropped below 107C.) Stop temperatures (in the case of 3MXS52BVMB) (1) 110C when the frequency rises above 45 Hz or drops below 40 Hz. (2) 102C when the frequency rises from 30 Hz to 45 Hz or drops from 40 Hz to 25 Hz. (3) 98C when the frequency rises just up to 30 Hz or drops below 25 Hz. The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). Refrigerant shortage Four way valve malfunctioning Discharge pipe thermistor defective (heat exchanger or outdoor temperature thermistor defective) Outdoor unit PCB defective Water mixed in the local piping Electronic expansion valve defective Stop valve defective
Supposed Causes
70
Service Diagnosis
Si10-417
Troubleshooting
Trouble shooting
Caution
Check No. 6 Check the thermistors. Functioning
l Discharge
Check No. 4 Check the electronic expansion valve. Functioning Check No. 11 Check the refrigerant line. Functioning
Service Diagnosis
71
Troubleshooting
Si10-417

F3
The discharge pipe temperature control (stop, frequency drooping, etc.) is checked with the temperature being detected by the discharge pipe thermistor. If a stop takes place 6 times successively due to abnormal discharge pipe temperature, the system will be shut down. If the temperature being detected by the discharge pipe thermistor rises above 110C, the compressor will stop. (The error is cleared when the temperature has dropped below 97C.) Stop temperatures (1) 110C : above 45Hz (rising), above 40Hz (dropping) (2) 102C : 30~45Hz (rising), 25~40Hz (dropping) (3) 98C : below 30Hz (rising), below 25Hz (dropping) The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). Refrigerant shortage Four way valve malfunctioning Discharge pipe thermistor defective (heat exchanger or outdoor air temperature thermistor defective) Outdoor unit PCB defective Water mixed in the local piping Electronic expansion valve defective Stop valve defective
Supposed Causes
72
Service Diagnosis
Si10-417
Troubleshooting
Trouble shooting
Caution
Check No. 6 Check the thermistors. Functioning
l Discharge
Check No. 4 Check the electronic expansion valve. Functioning Check No. 11 Check the refrigerant line. Functioning
Service Diagnosis
73
Troubleshooting
Si10-417
5.2.24 High Pressure Control in Cooling

F6
High-pressure control (stop, frequency drop, etc.) is activated in the cooling mode if the temperature being sensed by the heat exchanger thermistor exceeds the limit. Activated when the temperature being sensed by the heat exchanger thermistor rises above 60C. (Deactivated when the said temperature drops below 50C.) The installation space is not large enough. Faulty outdoor unit fan Faulty electronic expansion valve Faulty defrost thermistor Faulty outdoor unit PCB Faulty stop valve Dirty heat exchanger
Supposed Causes
Trouble shooting
Caution
Check the installation space.
Check No.7-1 Installation condition check Normal Check No.9 Outdoor fan check Normal Check No.4 Electronic expansion valve check
Abnormal
Abnormal
Change the air outlet grille position. Change the installation location. Clean the heat exchanger. Replace the fan motor. Repair the connector or fan motor lead wires.
Judgment Normal Check No.6 Heat exchanger thermistor check
Abnormal
Replace the electronic expansion valve or coil. Replace the PCB.
Judgment Normal
Abnormal
Replace PCB. (R2855)
74
Service Diagnosis
Si10-417
Troubleshooting
5.2.25 High Pressure Control in Cooling

F6
High-pressure control (stop, frequency drop, etc.) is activated in the cooling mode if the temperature being sensed by the heat exchanger thermistor exceeds the limit. Activated when the temperature being sensed by the heat exchanger thermistor rises above 54C. (Deactivated when the said temperature drops below 52C.) The installation space is not large enough. Faulty outdoor unit fan Faulty electronic expansion valve Faulty outdoor unit heat exchanger thermistor Faulty outdoor unit PCB Faulty stop valve Dirty heat exchanger
Supposed Causes
Service Diagnosis
75
Troubleshooting
Si10-417
Trouble shooting
Caution
Check the installation space.
Check No.7-2 Installation condition check Normal Check No.9 Outdoor fan check Normal Check No.4 Electronic expansion valve check
Abnormal
Abnormal
Change the air outlet grille position. Change the installation location. Clean the heat exchanger. Replace the fan motor. Repair the connector or fan motor lead wires.
Judgment Normal Check No.6 Heat exchanger thermistor check
Abnormal
Replace the electronic expansion valve or coil. Replace the PCB.
Judgment Normal
Abnormal
Replace PCB. (R2855)
76
Service Diagnosis
Si10-417
Troubleshooting
5.2.26 Position Sensor Abnormality

H6
FTK(X)S, ATK(X)S series only A compressor startup failure is detected by checking the compressor running condition through the position detection circuit. The compressor fails to start in about 15 seconds after the compressor run command signal is sent. Clearing condition: Continuous run for about 5 minutes (normal) The system will be shut down if the error occurs 16 times. Compressor relay cable disconnected Compressor itself defective Outdoor unit PCB defective Stop valve closed Input voltage out of specification
Supposed Causes
Service Diagnosis
77
Troubleshooting
Si10-417
Trouble shooting
Caution
Check No. 13 Check for short-circuit.
Normal YES Check the electrolytic capacitor voltage.
NO
DC290~380V? YES Electricals or compressor harnesses connected as specified? YES Turn off the power. Disconnect the harnesses U, V and W. Check with the inverter checker ().
NO
NO
Reconnect as specified.
Inverter checker Part No.: 1225477 YES
Any LED off? NO
Correct the power supply or replace the outdoor unit PCB. Replace the compressor. (R3041)
78
Service Diagnosis
Si10-417
Troubleshooting

H6
A compressor startup failure is detected by checking the compressor running condition through the position detection circuit. The compressor fails to start in about 15 seconds after the compressor run command signal is sent. Clearing condition: Continuous run for about 5 minutes (normal) The system will be shut down if the error occurs 16 times. Compressor relay cable disconnected Compressor itself defective Outdoor unit PCB defective Stop valve closed Input voltage out of specification
Supposed Causes
Service Diagnosis
79
Troubleshooting
Si10-417
Trouble shooting
Caution
NO
Replace the outdoor unit PCB, outdoor unit fan.
DC38030V? YES Electricals or compressor harnesses connected as specified? YES Turn off the power. Disconnect the harnesses U, V and W. Check with the inverter checker ().
NO
NO
Any LED off? NO
80
Service Diagnosis
Si10-417
Troubleshooting

H6
A5 14 24 31 41
A compressor startup failure is detected by checking the compressor running condition through the position detection circuit. The compressor fails to start in about 15 seconds after the compressor run command signal is sent. Clearing condition: Continuous run for about 5 minutes (normal) The system will be shut down if the error occurs 16 times. Compressor relay cable disconnected Compressor itself defective Outdoor unit PCB defective Stop valve closed Input voltage out of specification
Supposed Causes
Service Diagnosis
81
Troubleshooting
Si10-417
Trouble shooting
Caution
NO
Replace the outdoor unit PCB, outdoor unit fan.
DC38030V? YES Electricals or compressor harnesses connected as specified? YES Turn off the power. Disconnect the harnesses U, V and W. Check with the inverter checker ().
NO
NO
Any LED off? NO
82
Service Diagnosis
Si10-417
Troubleshooting

H6
A compressor startup failure is detected by checking the compressor running condition through the position detection circuit. The compressor is not running in about 15 seconds after the compressor run command signal is sent. Clearing condition: Continuous run for about 5 minutes (normal) The system will be shut down if the error occurs 8 times. Compressor relay cable disconnected Compressor itself defective Outdoor unit PCB defective Stop valve closed Input voltage out of specification
Supposed Causes
Service Diagnosis
83
Troubleshooting
Si10-417
Trouble shooting
Caution
NO
DC290~380V? YES Electricals or compressor harnesses connected as specified? YES Turn off the power. Disconnect the harnesses U, V and W. Check with the inverter checker ().
NO
NO
Any LED off? NO
84
Service Diagnosis
Si10-417
Troubleshooting
5.2.30 CT or Related Abnormality

H8
A CT or related error is detected by checking the compressor running frequency and CT-detected input current. The compressor running frequency is below 62 Hz and the CT input is below 0.1 V. (The input current is also below 0.5 A.) If this error repeats 4 times, the system will be shut down. The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). Power transistor defective Internal wiring broken or in poor contact Reactor defective Outdoor unit PCB defective
Caution Be sure to turn off power switch before connect or disconnect connector, or parts damage may be occurred.
Supposed Causes
Trouble shooting
Turn off the power and turn it on again. Get the system started.
Running current as shown at right with relay cable 1 or 2? NO Check No. 12 Check the capacitor voltage.
YES
Current Capacitor charged (guideline) when the indoor unit or outdoor unit main relay turns on Rising with increasing frequency
2 sec
DC290~380V? NO Measure the rectifier input voltage. Voltage within the allowable range (Supply voltage15%)? NO
YES A
Time
YES
Replace the outdoor unit PCB. Check the supply voltage.
Service Diagnosis
85
Troubleshooting
Si10-417
A Turn off the power. Disconnect the harnesses U, V and W. Check with the inverter checker (). YES * Inverter checker Part No.: 1225477
Any LED off? NO Turn off the power and reconnect the above harnesses. Then turn on the power again and get the system restarted.
Compressor running? NO
YES
Replace the outdoor unit PCB. Replace the compressor.
(R3042)
Note:
86
Service Diagnosis
Si10-417
Troubleshooting

H8
Supposed Causes
Trouble shooting
YES
Capacitor charged Current (guideline) when the indoor unit or outdoor unit main relay turns on Rising with increasing frequency
2 sec
DC38030V? NO Measure the rectifier input voltage. Voltage within the allowable range (Supply voltage15%)? NO
YES A
Time
YES
Service Diagnosis
87
Troubleshooting
Si10-417
YES
(R2848)
88
Service Diagnosis
Si10-417
Troubleshooting

H8
A5 14 24 31 41
Supposed Causes
Service Diagnosis
89
Troubleshooting
Si10-417
Trouble shooting
Caution
YES
2 sec
DC38030V? NO Measure the rectifier input voltage. Voltage within the allowable range (Supply voltage15%)? NO
YES A
Time
YES
YES
(R2848)
90
Service Diagnosis
Si10-417
Troubleshooting

H8
A CT or related error is detected by checking the compressor running frequency and CT-detected input current. The compressor running frequency is above 68 Hz and the CT input is below 0.1 V. (The input current is also below 1.25 A.) If this error repeats 4 times, the system will be shut down. The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). Power transistor defective Internal wiring broken or in poor contact Reactor defective Outdoor unit PCB defective
Supposed Causes
Trouble shooting
YES
2 sec
DC290~380V? NO Measure the rectifier input voltage. Voltage within the allowable range (Supply voltage15%)? NO
YES A
Time
YES
Service Diagnosis
91
Troubleshooting
Si10-417
YES
(R3042)
Note:
92
Service Diagnosis
Si10-417
Troubleshooting
5.2.34 Thermistor or Related Abnormality (Outdoor Unit)

P4, J3, J6, H9
This type of error is detected by checking the thermistor input voltage to the microcomputer. [A thermistor error is detected by checking the temperature.] The thermistor input is above 4.96 V or below 0.04 V with the power on. Error J3 is judged if the discharge pipe thermistor temperature is smaller than the condenser thermistor temperature. Connector in poor contact Thermistor defective Outdoor unit PCB defective Indoor unit PCB defective Condenser thermistor defective in the case of J3 error (outdoor unit heat exchanger thermistor in the cooling mode, or indoor unit heat exchanger thermistor in the heating mode)
Supposed Causes
Service Diagnosis
93
Troubleshooting
Si10-417
Trouble shooting
Caution
Turn on the power again.
Error displayed again on remote controller? YES Connector or thermistor disconnected? NO Check No. 6 Check the thermistor resistance value.
NO
Reconnect.
YES
Reconnect.
Normal? YES
NO
Check No. 6 Check the indoor unit heat exchanger thermistor resistance value in the heating mode. Indoor unit heat exchanger thermistor functioning? YES
Replace defective one(s) of the following thermistors. l Radiation fin thermistor l Discharge pipe temperature thermistor l Outdoor unit heat exchanger temperature thermistor l Outdoor air thermistor Replace the following thermistor. l Indoor unit heat exchanger thermistor Replace the outdoor unit PCB. (Replace the indoor unit PCB.) (R2849)
NO
P4 : Radiation fin thermistor J3 : Discharge pipe thermistor J6 : Outdoor heat exchanger thermistor H9 : Outdoor air thermistor
94
Service Diagnosis
Si10-417
Troubleshooting

P4, J3, J6, J8, J9, H9
A5 14 24 31 41
This type of error is detected by checking the thermistor input voltage to the microcomputer. [A thermistor error is detected by checking the temperature being detected by each thermistor.] When the thermistor input is above 4.96 V or below 0.04 V with the power on, the J3 error is judged if the discharge pipe thermistor temperature is smaller than the condenser thermistor temperature, or the system will be shut down if all the units are judged with the J8 error. Connector in poor contact Thermistor defective Outdoor unit PCB defective Indoor unit PCB defective Condenser thermistor defective in the case of J3 error (outdoor unit heat exchanger thermistor in the cooling mode, or indoor unit heat exchanger thermistor in the heating mode)
Supposed Causes
Service Diagnosis
95
Troubleshooting
Si10-417
Trouble shooting
Caution
NO
Reconnect.
YES
Reconnect.
Normal?
J3 error if discharge pipe thermistor temperature is smaller than condenser thermistor temperature Cooling: Outdoor unit heat exchanger thermistor Heating: Indoor unit heat exchanger thermistor
NO
YES
Check No. 6 Check the indoor unit heat exchanger thermistor resistance value in the heating mode. Indoor unit heat exchanger thermistor functioning? YES
Replace defective one(s) of the following thermistors. l Radiation fin thermistor l Discharge pipe temperature thermistor l Outdoor unit heat exchanger temperature thermistor l Liquid pipe thermistor l Gas pipe thermistor l Outdoor temperature thermistor
NO
Replace the following thermistor. l Indoor unit heat exchanger thermistor Replace the outdoor unit PC board. (Replace the indoor unit PC board.) (Q0357)
P4 : Radiation fin thermistor J3 : Discharge pipe temperature thermistor J6 : Outdoor unit heat exchanger temperature thermistor J8 : Liquid pipe thermistor J9 : Gas pipe thermistor H9 : Outdoor temperature thermistor
96
Service Diagnosis
Si10-417
Troubleshooting

P4,J3,J6,J8,J9,H9
This type of error is detected by checking the thermistor input voltage to the microcomputer. [A thermistor error is detected by checking the temperature.] The thermistor input is above 4.96 V or below 0.04 V with the power on. Error J3 is judged if the discharge pipe thermistor temperature is smaller than the condenser thermistor temperature. In case of J8 or J9, the system will be shut down when the error is detected at all of operating units. Connector in poor contact Thermistor defective Outdoor unit PCB defective Indoor unit PCB defective Condenser thermistor defective in the case of J3 error (outdoor unit heat exchanger thermistor in the cooling mode, or indoor unit heat exchanger thermistor in the heating mode)
Supposed Causes
Service Diagnosis
97
Troubleshooting
Si10-417
Trouble shooting
Caution
NO
Reconnect.
YES
Reconnect.
Normal? YES
NO
Check No. 6 Check the indoor unit heat exchanger thermistor resistance value in the heating mode.
Replace defective one(s) of the following thermistors. l Radiation fin thermistor l Discharge pipe temperature thermistor l Outdoor unit heat exchanger temperature thermistor l Liquid pipe thermistor l Gas pipe thermistor l Outdoor temperature thermistor Replace the following thermistor. l Indoor unit heat exchanger thermistor Replace the outdoor unit PCB. (Replace the indoor unit PCB.) (R3043)
Indoor unit heat exchanger thermistor functioning? YES
NO
P4 : Radiation fin thermistor J3 : Discharge pipe temperature thermistor J6 : Outdoor unit heat exchanger temperature thermistor J8 : Liquid pipe temperature thermistor J9 : Gas pipe temperature thermistor H9 : Outdoor air temperature thermistor
98
Service Diagnosis
Si10-417
Troubleshooting
5.2.37 Electrical Box Temperature Rise

L3
An electrical box temperature rise is detected by checking the radiation fin thermistor with the compressor off. With the compressor off, the radiation fin temperature is above 122C. (Reset is made when the temperature drops below 113C.) Fin temperature rise due to defective outdoor unit fan Fin temperature rise due to short-circuit Fin thermistor defective Connector in poor contact Outdoor unit PCB defective
Caution Be sure to turn off power switch before connect or disconnect connector, or parts damage may be occurred. WARNING To cool down the electricals, the outdoor unit fan gets started when the radiation fin temperature rises above 120C and stops itself when it drops below 113C. YES A
Trouble shooting
Turn off the power and turn it on again.
Error again or outdoor unit fan activated? NO
B Check No. 9 Check the outdoor unit fan or related. Functioning Malfunctioning
Radiation fin dirty? Slightly dirty
Too dirty
Replace the fan motor. Correct the connectors and fan motor leads. Replace the outdoor unit PCB. Clean up the radiation fin.
Service Diagnosis
99
Troubleshooting
Si10-417
A Check No. 6 Check the thermistor resistance value. l Fin thermistor Check the radiation fin temperature.
Thermistor as specified in its characteristic chart? YES
NO
Replace the fin thermistor.
Above 122C? YES B
NO
(R2953)
100
Service Diagnosis
Si10-417
Troubleshooting

L3
An electrical box temperature rise is detected by checking the radiation fin thermistor with the compressor off. With the compressor off, the radiation fin temperature is above 80C (above 75C in the case of 7.1kW class). (Reset is made when the temperature drops below 70C.) Fin temperature rise due to defective outdoor unit fan Fin temperature rise due to short-circuit Fin thermistor defective Connector in poor contact Outdoor unit PCB defective
Supposed Causes
Trouble shooting
Too dirty
Service Diagnosis
101
Troubleshooting
Si10-417
Thermistor as specified in its characteristic chart? YES Above 80C? YES B
NO
NO
(R2850)
102
Service Diagnosis
Si10-417
Troubleshooting

L3
A5 14 24 31 44
An electrical box temperature rise is detected by checking the radiation fin thermistor with the compressor off. With the compressor off, the radiation fin temperature is above 80C (above 75C in the case of 8.0 9.0kW class). (Reset is made when the temperature drops below 70C.) Fin temperature rise due to defective outdoor unit fan Fin temperature rise due to short-circuit Fin thermistor defective Connector in poor contact Outdoor unit PCB defective
Supposed Causes
Trouble shooting
Too dirty
Service Diagnosis
103
Troubleshooting
Si10-417
Thermistor as specified in its characteristic chart? YES
NO
Above 90C? YES B
NO
(R2850)
104
Service Diagnosis
Si10-417
Troubleshooting

L3
An electrical box temperature rise is detected by checking the radiation fin thermistor with the compressor off. With the compressor off, the radiation fin temperature is above 80C (above 75C in the case of 7.1kW class). (Reset is made when the temperature drops below 70C.) Fin temperature rise due to defective outdoor unit fan Fin temperature rise due to short-circuit Fin thermistor defective Connector in poor contact Outdoor unit PCB defective
Be sure to turn off power switch before connect or disconnect connector, or parts damage may be occurred. WARNING To cool down the electricals, the outdoor unit fan gets started when the radiation fin temperature rises above 78C and stops itself when it drops below 70C. YES A
Supposed Causes
Trouble shooting
Caution
Too dirty
Service Diagnosis
105
Troubleshooting
Si10-417
NO
NO
(R2850)
106
Service Diagnosis
Si10-417
Troubleshooting
5.2.41 Radiation Fin Temperature Rise

L4
A radiation fin temperature rise is detected by checking the radiation fin thermistor with the compressor on.
If the radiation fin temperature with the compressor on is above 81C, If a radiation fin temperature rise takes place 4 times successively, the system will be shut down. The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). Fin temperature rise due to defective outdoor unit fan Fin temperature rise due to short-circuit Fin thermistor defective Connector in poor contact Outdoor unit PCB defective
Supposed Causes
Trouble shooting
Turn off the power and turn it on again to get the system started.

Error displayed again? NO
YES
Radiation fin dirty? Slightly dirty Check No. 7-1 Check the installation condition.
Too dirty
Service Diagnosis
107
Troubleshooting
Si10-417
Thermistor as specified in its characteristic chart? YES Above 81C?
NO
NO
YES B
Check the power transistor and fin for looseness. If they are found to be fit tightly, replace the PCB or the power transistor. (R2954)
108
Service Diagnosis
Si10-417
Troubleshooting

L4
Supposed Causes
Trouble shooting

YES
Too dirty
Service Diagnosis
109
Troubleshooting
Si10-417
NO
NO
110
Service Diagnosis
Si10-417
Troubleshooting

L4
A5 11 21 31 44
A radiation fin temperature rise is detected by checking the radiation fin temperature being detected by the fin thermistor with the compressor on. If the radiation fin temperature with the compressor on is above 90C for 5.2~7.5 kW-or-smaller class systems or above 85C for 8.0 9.0 kW class systems, If a radiation fin temperature rise takes place 4 times successively, the system will be shut down. The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). Fin temperature rise due to defective outdoor unit fan Fin temperature rise due to short-circuit Fin thermistor defective Connector in poor contact Outdoor unit PCB defective
Supposed Causes
Trouble shooting
YES
B Malfunctioning
Check No. 9 Check the outdoor unit fan or related. Functioning
Too dirty
Service Diagnosis
111
Troubleshooting
Si10-417
NO
NO
112
Service Diagnosis
Si10-417
Troubleshooting

L4
Supposed Causes
Trouble shooting

Error displayed again?
YES
NO B Check No. 9 Check the outdoor unit fan or related. Functioning Malfunctioning
Too dirty
Service Diagnosis
113
Troubleshooting
Si10-417
NO
NO
114
Service Diagnosis
Si10-417
Troubleshooting
5.2.45 Output Over Current Detection

L5
An output over-current is detected by checking the current that flows in the inverter DC section.
A position signal error occurs while the compressor is running. A speed error occurs while the compressor is running. An output over-current input is fed from the output over-current detection circuit to the microcomputer. The system will be shut down if the error occurs 16 times. Clearing condition: Continuous run for about 5 minutes (normal) Over-current due to defective power transistor Over-current due to wrong internal wiring Over-current due to abnormal supply voltage Over-current due to defective PCB Error detection due to defective PCB Over-current due to closed stop valve Over-current due to compressor failure Over-current due to poor installation condition
Supposed Causes
Service Diagnosis
115
Troubleshooting
Si10-417
Trouble shooting
Caution
An output over-current may result from wrong internal wiring. If the wires have been disconnected and reconnected for part replacement, for example, and the system is interrupted by an output over-current, take the following procedure. NO
Stop valve fully open? YES Turn off the power and turn it on again to get the system started. See if the same error occurs.
Fully open the stop valve.
NO Error again? YES Turn off the power and disconnect the harnesses U, V and W.
Any LED off? NO 2A
YES
116
Service Diagnosis
Si10-417
Troubleshooting
A Monitor the supply voltage, discharge and suction pressures, and other factors for a long term. Possible causes l Instantaneous supply voltage drop l Compressor motor overloaded l Contact-induced electrical short-circuit
Keep on using as it is (monitor). Check the electricals' connectors and other fittings. Inverter checker Part No.: 1225477
2A Check No. 13 Check the power transistor.
Normal? YES Turn off the power, and reconnect the harnesses. Turn on the power again and get restarted. Check the supply voltage.
NO
Replace the SPM. (Replace the outdoor unit PCB.)
Voltage as rated? YES Short-circuit or breakage between compressor's coil phases? NO Check No. 8 Check the discharge pressure. Check No. 7-1 Check the installation condition.
NO
Correct the power supply.
YES
(R2852)
Service Diagnosis
117
Troubleshooting
Si10-417

L5
A5 11 21 34 41
Supposed Causes
118
Service Diagnosis
Si10-417
Troubleshooting
Trouble shooting
Caution
Keep on using as it is (monitor). Check the electricals' connectors and other fittings. Inverter checker Part No.: 1225477 YES
Any LED off? NO 2A
Service Diagnosis
119
Troubleshooting
Si10-417
NO
Correct the power supply or replace the SPM. (Replace the outdoor unit PCB.) Replace the SPM. (Replace the outdoor unit PCB.)
NO
YES
(R2852)
120
Service Diagnosis
Si10-417
Troubleshooting

L5
Supposed Causes
Service Diagnosis
121
Troubleshooting
Si10-417
Trouble shooting
Caution
Keep on using as it is (monitor). Check the electricals' connectors and other fittings. Inverter checker Part No.: 1225477 YES
Any LED off? NO 2A
122
Service Diagnosis
Si10-417
Troubleshooting
NO
Correct the power supply or replace the SPM. (Replace the outdoor unit PCB.) Replace the SPM. (Replace the outdoor unit PCB.)
NO
YES
(R2852)
Service Diagnosis
123
Troubleshooting
Si10-417
5.3 System
5.3.1 Insufficient Gas
U0
Gas shortage detection I : A gas shortage is detected by checking the CT-detected input current value and the compressor running frequency. Gas shortage detection II : A gas shortage is detected by checking the difference between indoor unit heat exchanger temperature and room temperature as well as the difference between outdoor unit heat exchanger temperature and room temperature. Gas shortage detection I : Input current < (A/Hz) x Compressor running frequency Voltage + However, when the status of running frequency > (Hz) is kept on for a certain time. Note : The values are different from model to model.
FTK(X)S, ATK(X)S series. Others
1120 / 256 2760 / 256
80 140
65 55
Gas shortage detection II : If a gas shortage error takes place 4 times successively, the system will be shut down. The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). Supposed Causes Refrigerant shortage (refrigerant leakage) Poor compression performance of compressor Discharge pipe thermistor disconnected, or indoor unit or outdoor unit heat exchanger thermistor disconnected, room or outdoor air temperature thermistor disconnected Stop valve closed Electronic expansion valve defective
124
Service Diagnosis
Si10-417
Troubleshooting
Trouble shooting
Caution
Be sure to turn off power switch before connect or disconnect connector, or parts damage may be occurred. YES Reconnect in position. * Discharge pipe thermistor * Indoor / outdoor unit heat exchanger thermistor * Room temperature thermistor * Outdoor air thermistor YES Open the stop valve.
Any thermistor disconnected? NO
Stop valve closed? NO Check for gas leakage. Oil oozing at relay pipe connections? NO Oil oozing at internal piping? NO Check No. 4 Electronic expansion valve functioning? YES
YES
Repair the pipe flare or replace the square union. A
YES
NO
Check the CT. Functioning Change for a specified amount of fresh refrigerant.
Malfunctioning
Replace the electronic expansion valve. CT in trouble (refer to H8).
Gas shortage error again? NO
YES
Procedure complete
Service Diagnosis
125
Troubleshooting
Si10-417
A YES
Compressor vibrating too much?
Check the power transistor harness for looseness. Correct it as required. Also replace cracked pipe if any. Check the pipes for improper contact. Correct as required. Also replace cracked pipe if any.
NO
B Malfunctioning Check No. 6 Check the thermistors. Replace the room temperature or outdoor air thermistor, or the indoor unit or outdoor unit heat exchanger thermistor. (1) Replace the PCB. (2) Replace the compressor. (R2853)
Functioning
126
Service Diagnosis
Si10-417
Troubleshooting

U0
Gas shortage detection I : A gas shortage is detected by checking the CT-detected input current value and the compressor running frequency. Gas shortage detection II : A gas shortage is detected by checking the difference between indoor unit heat exchanger temperature and room temperature as well as the difference between outdoor unit heat exchanger temperature and room temperature. Gas shortage detection I : Input current < (A/Hz) x Compressor running frequency Voltage + However, when the status of running frequency > 55 (Hz) is kept on for a certain time. Note : The values are different from model to model.
R410A R22 RXD71BVMA
1756 / 256 2600 / 256 2420 / 256
50 300 55
Gas shortage detection II : If a gas shortage error takes place 4 times successively, the system will be shut down. The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). Supposed Causes Refrigerant shortage (refrigerant leakage) Poor compression performance of compressor Discharge pipe thermistor disconnected, or indoor unit or outdoor unit heat exchanger thermistor disconnected, room or outside air temperature thermistor disconnected Stop valve closed Electronic expansion valve defective
Service Diagnosis
127
Troubleshooting
Si10-417
Trouble shooting
Caution
Be sure to turn off power switch before connect or disconnect connector, or parts damage may be occurred. YES * Discharge pipe thermistor * Indoor / outdoor unit heat exchanger thermistor * Room temperature thermistor * Outdoor air thermistor YES Reconnect in position.
Any thermistor disconnected?
NO Stop valve closed? NO Check for gas leakage. Oil oozing at relay pipe connections? NO Oil oozing at internal piping? NO Check No. 4 Electronic expansion valve functioning? YES
Open the stop valve.
YES
YES
NO
Malfunctioning
YES
Procedure complete
128
Service Diagnosis
Si10-417
Troubleshooting
A YES
NO
Functioning
Service Diagnosis
129
Troubleshooting
Si10-417

U0
A5 11 21 34 44
Gas shortage detection I : A gas shortage is detected by checking the CT-detected input current value and the compressor running frequency. Gas shortage detection II : A gas shortage is detected by checking the difference between indoor unit heat exchanger temperature and room temperature as well as the difference between outdoor unit heat exchanger temperature and room temperature. Gas shortage detection I : Input current < 8.78 / 256 (A/Hz) x Compressor running frequency + 0.25 However, when the status of running frequency > 55 (Hz) is kept on for a certain time. Note : The values are different from model to model. Gas shortage detection II : If a gas shortage error takes place 4 times straight, the system will be shut down. The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time). Refrigerant shortage (refrigerant leakage) Poor compression performance of compressor Discharge pipe thermistor disconnected, or indoor unit or outdoor unit heat exchanger thermistor disconnected, room or outside air temperature thermistor disconnected Stop valve closed Electronic expansion valve defective
Supposed Causes
130
Service Diagnosis
Si10-417
Troubleshooting
Trouble shooting
Caution
YES
YES
NO Replace the electronic expansion valve. CT in trouble (refer to H8).
Malfunctioning
YES
Procedure complete
Service Diagnosis
131
Troubleshooting
Si10-417
A YES
NO
Functioning
132
Service Diagnosis
Si10-417
Troubleshooting

U0
Gas shortage detection I : A gas shortage is detected by checking the power consumption value and the compressor running frequency. Gas shortage detection II : A gas shortage is detected by checking the difference between indoor unit heat exchanger temperature and room temperature as well as the difference between outdoor unit heat exchanger temperature and room temperature. Gas shortage detection I : Power consumption < 1862 / 256 (A/Hz) Compressor running frequency + (-18) However, when the status of running frequency > 61 (Hz) is kept on for a certain time. Note : The values are different from model to model. Gas shortage detection II : When the condition of the following 1-3 continued for a certain time. 1. During discharge pipe temperature control 2. Discharge pipe temp. > (255 / 256) target discharge pipe temp. +20 3. Electronic expansion valve opening (the biggest value among operating units) 450 If a gas shortage error takes place 4 times successively, the system will be shut down. The error counter will reset itself if this or any other error does not occur during the following 60-minute compressor running time (total time).
Supposed Causes
Refrigerant shortage (refrigerant leakage) Poor compression performance of compressor Discharge pipe thermistor disconnected, or indoor unit or outdoor unit heat exchanger thermistor disconnected, room or outdoor air temperature thermistor disconnected Stop valve closed Electronic expansion valve defective
Service Diagnosis
133
Troubleshooting
Si10-417
Trouble shooting
Caution
YES
YES
NO
Malfunctioning
YES
Procedure complete
134
Service Diagnosis
Si10-417
Troubleshooting
A YES
NO
Functioning
Service Diagnosis
135
Troubleshooting
Si10-417
5.3.5 Over-voltage Detection

U2
An abnormal voltage rise is detected by checking the specified over-voltage detection circuit.
An over-voltage signal is fed from the over-voltage detection circuit to the microcomputer (The voltage is over 400V). The system will be shut down if the error occurs 5 times. Clearing condition: Continuous run for about 60 minutes (normal) Supply voltage not as specified Over-voltage detection circuit defective PAM control part(s) defective
Caution
Check the supply voltage.
Supply voltage as specified? YES
NO
Turn on the power again.Error displayed again? YES Repeat a couple of times. A Disturbance factors Noise Power supply distortion
NO
Check for such factors for a long term. (R2957)
Note:
136
Service Diagnosis
Si10-417
Troubleshooting
5.3.6 Low-voltage Detection

U2
An abnormal voltage rise or drop is detected by checking the detection circuit or DC voltage detection circuit.
An over-voltage signal is fed from the over-voltage detection circuit to the microcomputer, or the voltage being detected by the DC voltage detection circuit is judged to be below 150 V for 0.1 second. The system will be shut down if the error occurs 16 times. Clearing condition: Continuous run for about 60 minutes (normal) Supply voltage not as specified Over-voltage detector or DC voltage detection circuit defective PAM control part(s) defective
Supposed Causes
Trouble shooting
Caution
NO
Turn on the power again. System restarted? NO Repeat a couple of times. A
YES
(Precaution before turning on the power again) Make sure the power has been off for at least 30 seconds. Disturbance factors Check for such factors Noise Power supply distortion for a long term. Try to get restarted a couple of times. (R2854)
Service Diagnosis
137
Troubleshooting
Si10-417
5.3.7 Low-voltage Detection

U2
A5 14 21 31 44
An abnormal voltage rise or drop is detected by checking the detection circuit or DC voltage detection circuit.
An over-voltage signal is fed from the over-voltage detection circuit to the microcomputer, or the voltage being detected by the DC voltage detection circuit is judged to be below 150 V for 0.1 second. The system will be shut down if the error occurs 16 times. Clearing condition: Continuous run for about 60 minutes (normal) Supply voltage not as specified Over-voltage detector or DC voltage detection circuit defective PAM control part(s) defective
Supposed Causes
138
Service Diagnosis
Si10-417
Troubleshooting
Trouble shooting
Caution
NO
Turn on the power again. System restarted? NO Repeat a couple of times. A
YES
(Precaution before turning on the power again) Make sure the power has been off for at least 30 seconds. Disturbance factors Check for such factors Noise Power supply distortion for a long term. Try to get restarted a couple of times. (R2854)
Service Diagnosis
139
Troubleshooting
Si10-417
5.3.8 Over-voltage Detection

U2
An abnormal voltage rise is detected by checking the detection circuit or DC voltage detection circuit.
An over-voltage signal is fed from the over-voltage detection circuit to the microcomputer, or more than 430 V occurred the voltage detected by the DC voltage detection circuit. The system will be shut down if the error occurs 4 times. Clearing condition: Continuous run for about 60 minutes (normal) Supply voltage not as specified Over-voltage detector or DC voltage detection circuit defective PAM control part(s) defective
Supposed Causes
140
Service Diagnosis
Si10-417
Troubleshooting
Trouble shooting
Caution
NO
Turn on the power again. System restarted? NO Repeat a couple of times.
YES
Replace the SPM. (Replace the outdoor unit PCB.) A (Precaution before turning on the power again) Make sure the power has been off for at least 30 seconds. Disturbance factors Check for such factors Noise Power supply for a long term. distortion Try to get restarted a couple of times. (R2854)
Note:
If the model doesn't have SPM, replace the outdoor unit PCB.
Service Diagnosis
141
Troubleshooting
Si10-417
5.3.9 Signal Transmission Error (between Indoor and Outdoor Units)

U4
The data received from the outdoor unit in indoor unitoutdoor unit signal transmission is checked whether it is normal.
When the data sent from the outdoor unit cannot be received normally, or when the content of the data is abnormal.
Supposed Causes
Faulty outdoor unit PCB. Faulty indoor unit PCB. Indoor unit-outdoor unit signal transmission error due to wiring error. Indoor unit-outdoor unit signal transmission error due to disturbed power supply waveform. Indoor unit-outdoor unit signal transmission error due to breaking of wire in the connection wires between the indoor and outdoor units (wire No. 2).
142
Service Diagnosis
Si10-417
Troubleshooting
Trouble shooting
Caution
Check the indoor unit-outdoor unit connection wires. Is there any wiring error? NO Check the outdoor unit's LED A. YES
Correct the indoor unit-outdoor unit connection wires.
Is LED A flashing? YES Check the voltage of the indoor unit-outdoor unit connection wires between No. 1 and No. 2, and between No 2 and No. 3. Is the voltage 0 V? NO Check No. 10 Check power supply waveform. Is there any disturbance? YES
NO
Diagnose the outdoor unit.
YES
Replace the connection wires between the indoor and outdoor units.
NO
Replace indoor unit control PCB . Locate the cause of the disturbance of the power supply waveform, and correct it. (R2840)
Service Diagnosis
143
Troubleshooting
Si10-417
5.3.10 Outdoor Unit PCB Abnormality or Signal Transmission Circuit Abnormality

U4
The data received from the outdoor unit in indoor unitoutdoor unit signal transmission is checked whether it is normal.
When the data sent from the outdoor unit cannot be received normally, or when the content of the data is abnormal. If the indoor unit cannot communicate with the outdoor unit for 15 seconds, the system will be shut down. Faulty outdoor unit PCB. Faulty indoor unit PCB. Indoor unit-outdoor unit signal transmission error due to wiring error. Indoor unit-outdoor unit signal transmission error due to breaking of wire in the connection wires between the indoor and outdoor units (the transmission wire).
Supposed Causes
144
Service Diagnosis
Si10-417
Troubleshooting
Trouble shooting
Caution
Check the indoor unit-outdoor unit connection wires. YES
Is there any wiring error? NO Fully insulated? ex. between wirings, earth. Fine
Correct the indoor unit-outdoor unit connection wires. Replace the connection wirings.
Not enough
The connection YES wiring length over 30m? NO Check the outdoor unit's LED A. NO
Carry out the wiring work within the regulation. (less than 30m)
Is LED A flashing? YES Disconnect the No.3 terminal. Check the voltage of the indoor unit-outdoor unit connection wires between No.2 and No. 3. (Touch the No.2 termintal with (-) in DC range)
Is the voltage 30~50V? NO
YES
Replace the indoor unit PCB. Replace the outdoor unit PCB. (R3046)
Service Diagnosis
145
Troubleshooting
Si10-417
5.3.11 Unspecified Voltage (between Indoor and Outdoor Units)

UA
The supply power is detected for its requirements (different from separate type and multi type) by the indoor / outdoor transmission signal.
Malfunction Decision Conditions Supposed Causes
The separate type and multi type are interconnected.
Wrong models interconnected Wrong indoor unit PCB mounted Indoor unit PCB defective Wrong outdoor unit PCB mounted or defective
Trouble shooting
Caution
Check the indoor and outdoor unit model numbers. Indoor unit and outdoor unit matched? YES Check the code numbers (2P01234, for example) of the indoor and outdoor unit PC boards with the Parts List. NO
Match the compatible models.
Matched compatibly? YES
NO
Change for the specified PC board (1) or (2). Replace the indoor unit PC board (1) (or the outdoor unit PC board). (Q0347)
146
Service Diagnosis
Si10-417
Troubleshooting
5.3.12 Anti-icing Function in Other Rooms / Unspecified Voltage (between Indoor and Outdoor Units)
UA, UH
A5 11 21 31 41
A wrong connection is detected by checking the combination of indoor and outdoor units on the microcomputer. Operation halt due to the anti-icing function in other rooms Operation halt due to unspecified internal and/or external voltages Operation halt due to mismatching of indoor and outdoor units Operation halt due to the anti-icing function in other rooms Wrong connections at the indoor unit PCB wrongly connected
Supposed Causes
Trouble shooting
Caution
Be sure to turn off power switch before connect or disconnect connector, or parts damage may be occurred. NO The freeze protection function is activated in other rooms. Refer to A5. Correct.
Error-displaying air-conditioner running? YES Supply voltage as specified? YES Check the model name.
NO
Normal? YES Check the combination of all the models being connected.
NO
Reconnect.
(R3066)
Service Diagnosis
147
Troubleshooting
Si10-417
5.3.13 Anti-icing Function in Other Rooms / Unspecified Voltage (between Indoor and Outdoor Units)
UA,UH
A wrong connection is detected by checking the combination of indoor and outdoor units on the microcomputer. Operation halt due to the anti-icing function in other rooms Operation halt due to unspecified voltage between indoor and outdoor units Operation halt due to the anti-icing function in other rooms Wrong connections at the indoor unit PCB wrongly connected
Trouble shooting
Caution
Be sure to turn off power switch before connect or disconnect connector, or parts damage may be occurred. NO The anti-icing function is activated in other rooms. Refer to A5.
Error-displaying air-conditioner running? YES Supply voltage as specified? YES Check the model number.
NO
Correct.
Normal? YES Check the combination of all the models being connected.
NO
Reconnect.
(R3045)
148
Service Diagnosis
Si10-417
Troubleshooting
5.4 Check
5.4.1 Fan Motor Connector Output Check
Check No.01
1. Check connector connection. 2. Check motor power supply voltage output (pins 4-7 and 4-8). 3. Check motor control voltage (pins 4-3). 4. Check rotation command voltage output (pins 4-2). 5. Check rotation pulse input (pins 4-1).
S1 7 6 5 4 3 2 1 Motor power supply voltage Unused Unused P.0V (reference potential) Motor control voltage (15 VDC) Rotation command voltage (1~ 6 VDC) Rotation pulse input
(R3199)
<In case of Floor Standing Type> Upper fan connector 7 6 5 4 3 2 1 Motor power supply voltage Unused Unused P.0V (reference potential) Motor control voltage (15 VDC) Rotation command voltage (1~ 5 VDC) Rotation pulse input
Lower fan connector 8 Motor power supply voltage 7 Unused 6 Unused 5 Unused 4 P.0V (reference potential) 3 Motor control voltage (15 VDC) 2 Rotation command voltage (1 to 5 VDC) 1 Rotation pulse input
(R1224)
Service Diagnosis
149
Troubleshooting
Si10-417
Check No.02
1. Check connector connection. 2. Check motor control voltage output (pins 2-1).
S202 5 4 3 2 1 Motor power supply voltage Unused Unused P.0V (reference potential) Motor control power supply
(R1073)
5.4.2 Limit Switch Continuity Check

Check No.3
Remove the front grille. The limit switch is located at the left side of the drain pan assembly. Check the continuity of the switch connection.
Upward Tester Limit switch Forward
Shutter status Continuity
Open Continuity
Closed No continuity
(Q0363)
The shutter can be opened and closed with hand. Keep the shutter open and closed all the way for each continuity check steps.
150
Service Diagnosis
Si10-417
Troubleshooting
5.4.3 Electronic Expansion Valve Check

Check No.4 (for Pair System) Conduct the followings to check the electronic expansion valve (EV). 1. Check to see if the EV connector is correctly inserted in the PCB. Compare the EV unit and the connector number. 2. Turn the power off and back on again, and check to see if all the EVs generate latching sound. 3. If any of the EVs does not generate latching noise in the above step 2, disconnect that connector and check the conductivity using a tester. Check the conductivity between pins 1, 3 and 6, and between pins 2, 4 and 5. If there is no conductivity between the pins, the EV coil is faulty.
Harness 6P
6P Connector 1 2 3 4 5 6
Check
5-2 5-4 6-1 6-3
(R1082)
4. If no EV generates latching sound in the above step 2, the outdoor unit PCB is faulty. 5. If the conductivity is confirmed in the above step 2, mount a good coil (which generated latching sound) in the EV unit that did not generate latching sound, and check to see if that EV generates latching sound. If latching sound is generated, the outdoor unit PCB is faulty. If latching sound is not generated, the EV unit is faulty. Note: Please note that the latching sound varies depending on the valve type.
Service Diagnosis
151
Troubleshooting
Si10-417
Check No.4 (for Multi System)
Conduct the followings to check the electronic expansion valve (EV). 1. Check to see if the EV connector is correctly inserted in the PCB. Compare the EV unit and the connector number. 2. Turn the power off and back on again, and check to see if all the EVs generate latching sound. 3. If any of the EVs does not generate latching noise in the above step 2, disconnect that connector and check the conductivity using a tester. Check the conductivity between pins 1, 3 and 6, and between pins 2, 4 and 5. If there is no conductivity between the pins, the EV coil is faulty. 4. If no EV generates latching sound in the above step 2, the outdoor unit PCB is faulty. 5. If the conductivity is confirmed in the above step 2, mount a good coil (which generated latching sound) in the EV unit that did not generate latching sound, and check to see if that EV generates latching sound. If latching sound is generated, the outdoor unit PCB is faulty. If latching sound is not generated, the EV unit is faulty. Please note that the latching sound varies depending on the valve type.
Note:
152
Service Diagnosis
Si10-417
Troubleshooting
Valve Body Condition Check Method / Measure (Symptom) Reset power supply and (1) Valve body catches at fully opened or half conduct cooling operation unit by unit. opened position. Check the liquid pipe (Symptom) temperature of noCooling: operation unit. Water leakage at the no-operation unit Is it almost Flow noise of same as the outside NO refrigerant in the noair temperature? operation unit Operation halt due to YES icing protection
Replace the EVn of the room.
Heating: (R1431) The unit does not heat Refrigerant flow rate vary by unit (Discharge air temperatures are different by room) Peak cut (2) Valve body catches Reset power supply and conduct cooling operation unit at complete close by unit. position. (Symptom) Check the low pressure Cooling: The only unit having problem does not cool Does the the room . pressure become into NO When the only faulty vacuum zone? unit is in operation, the unit makes pump YES down. (The low pressure of Replace the EVn of the room. the unit becomes (R1432) vacuum) IT is activated. Abnormal discharge pipe temperature Heating: Insufficient gas due to liquid refrigerant stagnation inside the faulty indoor unit (Only for heat pump model) The unit does not heat the room. IT is activated. Abnormal discharge pipe temperature
Service Diagnosis
153
Troubleshooting
Si10-417
Valve Body Condition (Symptom) (3) Valve does not open fully. (Symptom) The unit does not cool nor heat (only for heat pump model.) IT is actuated. Abnormal discharge pipe temperature
Check Method / Measure Check the number of rotation of shaft if it is 5 and half from full open to complete close using manual coil for electronic expansion valve. When the number of rotation of shaft is less than the above value, the valve may catch anywhere of the body.
154
Service Diagnosis
Si10-417
Troubleshooting
5.4.4 Four Way Valve Performance Check

Check No.5-1
Turn off the power and turn it on again. Start the heating-mode run. Four way valve coil Cooling / dry : No continuity Heating : Continuity
S80 voltage at DC 180-220 V with compressor on? (Fig. 1) YES Disconnect the four way valve coil from the connector and check the continuity. Four way valve coil resistance at 1500 ? YES (Fig. 1) Voltage at S80 DC180-220V
NO
NO
Replace the four way valve coil. Replace the four way valve.
Compressor Time ON
(R2856)
Service Diagnosis
155
Troubleshooting
Si10-417
Check No.5-2
Turn off the power and turn it on again. Start the heating-mode run. Four way valve coil Cooling / dry : No continuity Heating : Continuity
S80 voltage at DC 180-220 V with compressor on? (Fig. 1) YES Disconnect the four way valve coil from the connector and check the continuity. Four way valve coil resistance at 3k0.5k? YES (Fig. 1) Voltage at S80 DC180-220V
NO
NO
Replace the four way valve coil. Replace the four way valve.
Compressor Time ON
(R3047)
156
Service Diagnosis
Si10-417
Troubleshooting
5.4.5 Thermistor Resistance Check

Check No.6 Remove the connectors of the thermistors on the PCB, and measure the resistance of each thermistor using tester. The relationship between normal temperature and resistance is shown in the graph and the table below.
Thermistor Temperature (C) -20 -15 -10 -5 0 5 10 15 20 25 30 35 40 45 50 211.0 (k) 150 116.5 88 67.2 51.9 40 31.8 25 20 16 13 10.6 8.7 7.2 R25C=20k B=3950
Service Diagnosis
157
Troubleshooting
Si10-417
5.4.6 Installation Condition Check

Check No.7-1
Installation condition check
Check the allowable dimensions of the air suction and discharge area. Normal Does the discharged air from other outdoor unit cause an increase of the suction air temperature? NO Is the heat exchanger very dirty? NO Is the air flow blocked by obstacles or winds blowing in the opposite direction? NO
Abnormal
Change the position of the air discharge grille or the installation location.
YES
YES
YES Change the installation location or direction. Check the outside air temperature (temperature of air taken in by the outdoor unit). (The outside air temperature shall be 43C or lower.) (R1438)
158
Service Diagnosis
Si10-417
Troubleshooting
Check No.7-2
Installation condition check
Check the allowable dimensions of the air suction and discharge area. Normal Does the discharged air from other outdoor unit cause an increase of the suction air temperature? NO Is the heat exchanger very dirty? NO Is the air flow blocked by obstacles or winds blowing in the opposite direction? NO
Abnormal
YES
YES
YES Change the installation location or direction. Check the outside air temperature (temperature of air taken in by the outdoor unit). (The outside air temperature shall be 46C or lower.) (R3048)
Service Diagnosis
159
Troubleshooting
Si10-417
5.4.7 Discharge Pressure Check

Check No.8
Discharge pressure check NO
High YES Is the stop valve open? YES Is the connection pipe deformed? YES At the heat exchanger and air filter dirty? YES
Replace compessor.
NO
NO
Replace the pipe installed at the site.
NO
Clean. Replace the compressor. (R1443)
5.4.8 Outdoor Unit Fan System Check

Check No.9 With DC Motor
Check the outdoor unit fan system.
Outdoor unit fan running? YES Outdoor unit fan system functioning.
NO
Fan motor lead wire connector disconnected? NO Go to Check No. 15-12.
YES
Reconnect.
(R2857)
160
Service Diagnosis
Si10-417
Troubleshooting
With AC Motor
Check the outdoor fan system. Abnormal Check the fan motor lead wire Repair. connector for secure connection. Normal YES Replace the fan motor.
Does the outdoor fan rotate? YES
NO
Does Are the YES resistance at connector the outdoor unit fan start just after the power leads ? 1. red - black, is turned on? 2. white black NO NO Check the fan capacitor for continuity.
Continuity Replace the fan motor.
No continuity
Replace the outdoor unit PCB. The outdoor fan system is normal. (R2670)
Service Diagnosis
161
Troubleshooting
Si10-417
5.4.9 Power Supply Waveforms Check

Check No.10 Measure the power supply waveform between pins 1 and 3 on the terminal board, and check the waveform disturbance. Check to see if the power supply waveform is a sine wave (Fig.1). Check to see if there is waveform disturbance near the zero cross (sections circled in Fig.2) [Fig.1] [Fig.2]
5.4.10 Inverter Units Refrigerant System Check

Check No.11
Refrigerant system check Is the discharge thermister disconnected from the holder? NO YES Conduct vacuum Conduct the drying. check after operating the NO equipment for Check for gas leaks. a sufficient See the section on insufficient length of time. gas detection. YES Replace the refrigerant. Is any moisture found in sight glass. (R1445)
YES
Correct the problem.
162
Service Diagnosis
Si10-417
Troubleshooting
5.4.11 Capacitor Voltage Check

Check No.12 Checking the capacitor voltage With the circuit breaker still on, measure the voltage at the power transistor (+) and (-) terminals. Set the multi-tester to DC and VOLTAGE RANGE before measurement. Be careful never to touch any live parts. * Since capacitor (+) and (-) are connected to power transistor (+) and (-), capacitor voltage can be measured at the power transistor (+) and (-) terminals.
5.4.12 Power Transistor Check

Check No.13 Checking the power transistor Never touch any live parts for at least 10 minutes after turning off the circuit breaker. If you cannot avoid to touch a live part, make sure that the power transistor's supply voltage is below 50 V using the tester. For the UVW, make measurements at the Faston terminal on the board or the relay connector. Tester's Power Power negative transistor UVW transistor UVW terminal (+) () Tester's Power Power positive UVW transistor UVW transistor terminal (+) () Normal Several k to several M resistance Abnormal 0 or resistance
Service Diagnosis
163
Troubleshooting
Si10-417
5.4.13 Main Circuit Electrolytic Capacitor Check

Check No.14 Checking the main circuit electrolytic capacitor Never touch any live parts for at least 10 minutes after turning off the circuit breaker. If unavoidably necessary to touch a live part, make sure there is no DC voltage using the tester. Check the continuity with the tester. Reverse the pins and make sure there is continuity.
164
Service Diagnosis
Si10-417
Troubleshooting
5.4.14 Turning Speed Pulse Input on the Outdoor Unit PCB Check
Check No.15-1 <Propeller fan motor> Make sure the voltage of 27030V is being applied. (1) Stop the operation first and then the power, and disconnect the connector S70. (2) Make sure there is about DC 270 V between pins 4 and 7. (3) With the system and the power still off, reconnect the connector S70. (4) Make a turn of the fan motor with a hand, and make sure the pulse (0-15 V) appears twice at pins 1 and 4. If the fuse is blown out, the outdoor-unit fan may also be in trouble. Check the fan too. If the voltage in Step (2) is not applied, it means the PCB is defective. Replace the PCB. If the pulse in Step (4) is not available, it means the Hall IC is defective. Replace the DC fan motor.If there are both the voltage (2) and the pulse (4), replace the PCB.
PCB S70 7 6 5 4 3 2 1 Turning speed pulse input (0-15 V) 15V
DC270V (R2859)
Propeller fan motor : S70
Service Diagnosis
165
Troubleshooting
Si10-417
Check No.15-2
<Propeller fan motor> Make sure the voltage of 290~380V is being applied. (1) Stop the operation first and then the power off, and disconnect the connector S70. (2) Make sure there is about DC 280 V between pins 4 and 7. (3) With the system and the power still off, reconnect the connector S70. (4) Make a turn of the fan motor with a hand, and make sure the pulse (0-15 V) appears twice at pins 1 and 4. If the fuse is blown out, the outdoor-unit fan may also be in trouble. Check the fan too. If the voltage in Step (2) is not applied, it means the PCB is defective. Replace the PCB. If the pulse in Step (4) is not available, it means the Hall IC is defective. Replace the DC fan motor. If there are both the voltage (2) and the pulse (4), replace the PCB.
PCB S70 7 6 5 4 3 2 1 Fan motor power supply voltage (310~340V)
P.0V (reference of electric potential) Fan motor control voltage (DC15V) Turning speed control voltage (DC~6.5V) Turning speed pulse input
(R3052)
Propeller fan motor : S70
166
Service Diagnosis
Si10-417
Troubleshooting
5.4.15 Hall IC Check

Check No.16 1. Check the connector connection. 2. With the power ON, operation OFF, and the connector connected, check the following. Output voltage of about 5 V between pins 1 and 3. Generation of 3 pulses between pins 2 and 3 when the fan motor is operating. Failure of (1) faulty PCB Replace the PCB. Failure of (2) faulty hall IC Replace the fan motor. Both (1) and (2) result Replace the PCB.
Service Diagnosis
167
Dealer
Head Office: Umeda Center Bldg., 4-12, Nakazaki-Nishi 2-chome, Kita-ku, Osaka, 530-8323 Japan Tokyo Office: JR Shinagawa East Bldg., 18-1, Konan 2-chome, Minato-ku, Tokyo, 108-0075 Japan
http://www.daikin.com/global/
c All rights reserved
The specifications, designs, and information in this brochure are subject to change without notice.
Printed in Japan 09/2004 AK

Ban Ma Loi May Daikin

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Si10-417

1. Diagnosis by LED ........................2

2. Diagnosis by Remote Controller ..6

3. List of applicable models ...........11

4. Error Codes and Description of Fault........................................... 21

Wall Mounted Type

Operation lamp (green)

Indicator lamps Operation lamp (green)

Floor Ceiling Suspended Dual Type

Floor Standing Type

OPERATION lamp (green)

Duct Connected Type

1.2 Outdoor Unit

Diagnosis by Remote Controller

2. Diagnosis by Remote Controller

Diagnosis by Remote Controller

Diagnosis by Remote Controller

Diagnosis by Remote Controller

The digit of the number of units blinks.

Diagnosis by Remote Controller

List of applicable models

3. List of applicable models

3.1 Indoor Units

Refer the classification No. to page 21

List of applicable models

Refer the classification No. to page 21

List of applicable models

Refer the classification No. to page 21

List of applicable models

3.1.2 Floor Standing Type

Refer the classification No. to page 21

List of applicable models

3.1.3 Duct Connected Type

Refer the classification No. to page 21

List of applicable models

3.1.4 Floor / Ceiling Suspended Dual Type

Refer the classification No. to page 21

List of applicable models

3.2 Outdoor Units

Refer the classification No. to page 22

List of applicable models

Refer the classification No. to page 22

List of applicable models

Refer the classification No. to page 22

List of applicable models

Model RXS60BVMA RXS60BVMB RXS71BVMA RXS71BVMB RY25CVMA RY35CVMA RYN20CVMB9

Model RYN25CVMB9 RYN35CVMB9 RYS20BVMB RYS25BVMB RYS35BVMB RYS50BVMB RYS60BVMB

Refer the classification No. to page 22

Error Codes and Description of Fault

4. Error Codes and Description of Fault

Error Codes and Description of Fault

4.2 Outdoor Unit

Error Codes and Description of Fault

Evaluation of zero-cross detection of power supply by indoor unit.

When there is no zero-cross detection in approximately 10 continuous seconds.

Faulty indoor unit PCB Faulty connector connection

Connector connection check (note).

Correct connections. Replace PCBs. (R1400)

Connector Nos. vary depending on models. Control connector

5.1.2 Freeze-up Protection Control or High Pressure Control

Malfunction Decision Conditions

Check the air passage.

Check No.6 Refer to P.157

Is there any short-circuit? NO Check the intake air filter.