SEED Infotech presents

Interpersonal Effectiveness

INTERPERSONAL EFFECTIVENESS About the program: Interpersonal Effectiveness, a cutting edge program specially designed for your team, is aimed at enhancing their competencies for interpersonal interactions. The program covers the basics of interpersonal skills and building long term relationships. The contents, which are designed with a Less Jargons More Sense, approach takes care of the practical situations faced during day to day business. This is and experiential learning program with many activities, role plays and games. Target Group: Managers All levels Program Duration: 1 Day Objective Of the program: To equip the managers with interpersonal skills. To help them to improve relationships at work and personal life. INTERPERSONAL EFFECTIVENESS BACK TO BASICS RAPPORT THE GROWTH CURVE What Are Interpersonal Skills? Why Interpersonal Skills Needed? Developing And Maintaining Rapport (Activity and Debrief) Growth Curve Of Relationships (Activity and Debrief) The Formative Stage The Normative Stage The Integrative Stage Difficulty -Forming Relationships Building Relationship INTERPERSONAL SKILLS Interpersonal Skills Knowing And Trusting Each Other (Activity and Debrief) Communicating With Each Other Clearly Accepting And Supporting Each Other Working in cross functional teams Resolving Conflicts And Relationship Problems Constructively Conflict - A Moment Of Truth In A Relationship What Are The Inputs? (Detailed Elaboration) Active Listening Verbal Communication (Oral And Written) Non Verbal Communication Managing Criticism Giving Praise 10 Commandments of Interpersonal Relationships

WORKING IN CROSS FUNCTIONAL MANAGING THE IPUTS

10 COMMANDMENTS

We are open to customization of the topics, as per your requirements to develop a tailor-made program which suits your needs the best. Training tools and techniques: Icebreakers, videos, games, experiential learning activities (and debriefing), group discussions and case studies The Training kit: Participants guide