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Supplier Management- structures and processes for success

Structures for Success Define standardised reports Assign reporting levels to suppliers and segments Use reporting to identify positive performance Leverage information to develop relationships Identify process requirements Produce process for key activities Define measurement scales Identify objective measurement criteria Define category and supplier governance models Develop contact and stakeholder management Define meeting governance Identify key governance documents Segmentation of suppliers Definition of SM Roles Prioritise Resources Define SRMS user access levels Define the SM Principles Get key stakeholder buy-in SM Operating Model

Month 3 4

Tools and Reporting

Processes and Measures Month 2 3

Governance Framework

Roles & Segmentation Month 1 -2

SRM value delivery

Manage Change

Manage Risk

Manage Relationship Monitor Manage Performance Relationship


Who is responsible SRM owners

Develop Relationship Develop Relationship


Enhance relationship value

Clear

messaging

Risk process

Identity stakeholders

Issue process
Contingency

What is measured
When

SRM behaviours
Meeting

Shared

knowledge

Wave 3 Wave 2 Wave1

Deploy SRMS Train users Go live

process Reporting channels Risk owners Issue owners

is it measured How is it measured Who reviews it

governance Formalise procedures

Innovation Visibility Accountability

Track Value and Benefit Increase Over Time


Copyright State of Flux Ltd 2011

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