You are on page 1of 2



H (559) 271-2484 Cell (559) 355-7802

Experienced manager with expertise in human relations and labor relations, MBA Degree and SPHR-CA certification. Bi-lingual/bi-literate in English and Spanish. Extensive background in staff recruitment and retention. Experienced with a variety of HRIS and Payroll systems and interpretation and application of Collective Bargaining Agreements. Staff training and development, and management coaching. Knowledge of Federal and State Employment Law. EXPERIENCE: 3/13 - Present Founder | Human Resources Manager Bilingual Leadership in Human Resources Management | Central Valley, CA Area Attending networking events; researching industry leaders; tracking industry trends; participating in industry discussions

Insurance Sales Representative 11/11- 2/13 Independent Contractor Give sales presentations to perspective clients on Annuities, Life Insurance products, and Medicare Supplements. Independent Business Owner Owner 8/10 11/11 Distribute Green Technology and health products for Vollara. Sponsor, mentor, and train potential business partners or clients. Ready Roast Nut Company, Madera California 1-10 7/10 Human Resources Manager Brought all Company issues into compliance. Developed employee handbook and translated handbook into Spanish. Processed a manual payroll accurately and timely for 80 salaried and hourly employees. Participated in executive, management, and company staff meetings and gave recommendations following the strategic business plan. Coordinated with carrier and broker and reviewed employee benefits to ensure accuracy. Interceded on behalf of employees when benefit issues arose. Advised managers, supervisors, and employees on the interpretation of personnel policies, compensation and benefit programs. Wawona Frozen Foods, Clovis California 2/07 1-10 Human Resources Manager Recruited, interviewed, and selected over 1000 production personnel ensuring that the organization had enough personnel available to complete the season. Administered the day to day operations of the HR/Payroll Department for a workforce of over 1000 seasonal employees with the assistance of three staff members. Researched and applied for ETP training fund on behalf of the organization and received $216,000 in funds. Trained managers, supervisors and new supervisors in Sexual Harassment training in accordance with SB 1825. Developed and translated handbook into Spanish for seasonal employees, and conducted investigations when employee complaints or concerns are brought forth. Worked with DFEH and other agencies to resolve complaints filed against the organization. Conducted a continuing study of all Human Resources policies, programs, and practices to keep management informed of new developments. Genesis Family Center, Inc. Fresno California 11/04- 2/07 Human Resources Director Administered HR day to day functions for a 150-employee Social Services agency that services at-risk families and children in the Fresno area.

Performed wage surveys and employee surveys to remain competitive and solve employee morale issues. Confirmed that all policies and procedures are implemented in accordance with Title 22 of California Community Care Licensing Guidelines. Represented the company at unemployment hearings, and inquiries from other government agencies. Reduced turnover from 98% to 50% by implementing a structured interview process and was able to persuade CEO to give a $1.40/hour increase to all Child Care Workers. Sears Product Repair Services, Salinas California 8/03 - 11/04 Technical Manager Managed and supervised a virtual workforce of technicians that repaired home appliances on a Monday thru Sunday schedule. Service area, California Central Coast from Big Sur to San Jose. Ensured training for Techs on job skills, customer service skills, and business literacy to ensure fulfillment of our quality promise (Fixing it right the first time. Repaired when promised; knowledgeable courteous service; continual process improvement.) Increased productivity by 20 percent by formally addressing and coaching techs performance on a monthly basis. Interceded on behalf of Sears and resolved customer service issues. Pacific Coast Producers, Woodland, CA 6/02 - 7/03 Human Resources Manager Supervised the scheduling and payroll processing for over 1000 employees on a 24/7 seasonal work schedule to ensure that employees were scheduled according to their skills and seniority and that employees are paid the correct bracket resulting in the avoidance of a grievance. Recruited, interviewed, and trained production and technical employees in accordance with State and Federal laws. Determined and recommended employee relations practices necessary to establish a positive employeremployee relationship and promote a high level of employee morale and motivation. Administered Workers Compensation open cases and ensured that injured employees received medical care and recordable injuries were recorded in the OSHA Log 300. Communicated with employees of different ethnic backgrounds to resolve grievances before it escalated to the Union level. Employee issues that become grievances were investigated and resolved in conjunction with Teamsters Union Local 857. Northwest Packing (d.b.a.) Toma-Tek Inc., Firebaugh, CA 3/98 - 8/01 Human Resources Manager Successfully developed and administered a safety-training program resulting in a 40 percent reduction of industrial injuries, saving the company approximately $400,000 in workers compensation insurance premiums. Met production-staffing needs by supervising the scheduling of over 600 seasonal employees at Toma-Tek and 600 employees at San Benito Foods working a 24/7 seasonal schedule. Successful in getting allegations filed with DFEH dropped. Represented the company at unemployment hearings, OSHA inspections. Administered programs in compliance with State and Federal Law and investigated and resolved grievances in conjunction with Graphic Communications Council 2 Union. EDUCATION: National University, Fresno, CA - Master of Business Administration, (3.4 GPA), 1994 California State University, Stanislaus, Turlock, CA - Bachelor of Arts in Business Administration Concentration: Human Resources Administration ACHIEVEMENTS: Certified as Senior Professional in Human Resources-California Certification (SPHR-CA) Life Agent License OH61723 AFFILIATIONS: Member of SHRM (Society for Human Resource Management) Member of HRACC (Human Resource Association of Central California now known as REFERENCES: References, transcripts, and other pertinent information will be provided upon request.