Harsha Khanna

- Email me on Indeed: indeed.com/r/Harsha-Khanna/8371be8bb21c87fc Profile at a glance To secure a position that would enable me to broaden my current skills and to be involved in challenging assignments for satisfying my never ending quest for knowledge and solutions. Dedicated, self-motivated and highly organized. A fast learner with systematic approach, execution and interpersonal skills. Willing to work as a key player in challenging environment and want to contribute all that I have towards the goals of the organization. Contributions/Achievements 1. Scored first position in the Banking-training test 2. Appreciated by the Client for the best solutions provided in the Helpdesk Support. 3. Appreciated by the new Team Mates for the best KT provided.

WORK EXPERIENCE Passport Number - Bhopal, Madhya Pradesh - September 2004 to September 2007 Bhopal, NA

EDUCATION

Bachelor Of Engineering
Standard Xii / H.S.C.

ADDITIONAL INFORMATION Technical Skills Software COBOL, ORACLE 9i SQL and UNIX. Tools Putty, Thin Client, Power Term, Mainframe Environment (SPUFI and DB2), Citrix and Teradata 13.0 SQL Assistant Domain Experience Have 4 years of experience in IT company and 2.5 years of experience in Banking Domain. Main area of experience is in Application Support and Maintenance in the banking domain Have experience in manual testing of all the functionality promoted to production by the team. Hands on expertise with COBOL and implementation of various functionalities related to the Banking Domain such as real time monitoring of the Bancs24 application and trouble-shooting miscellaneous issues related to CLEARING, report availability in branches, RTGS, NEFT, REMITTANCES and other interfaces. I have also worked in Panalpina project as a developer and solved the tasks on time. Business Development We analyzed the BRF (Business Request Form) provided by the client and then put the number of hours in the change request and develop the code accordingly. Project Experience Summary Project Royal Bank Of Canada Customer Royal Bank Of Canada Period 6 months Role Test Analyst

Description RBC is one of the largest branch and bank ATM network in Canada. RBC is one of the big Five banks in Canada. I am working with CPC-CA-DWE-MCA (Client Preference Choice -Client Agreement-Data Warehouse Environment-Master Client Agreement) project. Tools SQL Assistant Teradata 13.0, HPQC, Citrix, Soap Sonar Skills Testing in Mainframe, Basic SQL query is required. Responsibilities To prepare the test requirement document from the RD (Requirement Document) or SRS (Software Requirement Specification) of the project. Co ordinated with the client and onsite team for the requirement. To prepare the test cases from the requirement and technical document. Upload the test cases in HPQC Pass the test cases in HPQC Logged Defects in HPQC Have basic knowledge on Web services Project Panalpina FOS Maintenance Off Customer Panalpina Period 1.4 year Role Team Member Description Panalpina is a world leading Forwarding and Transportation Company focusing on intercontinental air freight and sea freight services with unique innovative logistics solutions. Panalpina has more than 250 branches in more than 50 countries. The 'FOS Support' project provides regular maintenance and small enhancements of IT components used in FOS Application. The FOS Application provides support to Panalpina business team in carrying out forwarding operations in Air Export, Air Import, Sea Export, Sea Import and Continent operations. Skills Cobol and Unix Responsibilities Provided solutions to the tasks by doing changes in the existing code and met the SLA of the tasks on time. Prepared a design document of change request and UTS (Unit Test Specification) and Task documents of bug and CR. Co ordinated with onsite team in case of urgent tasks. Testing of the tasks on development servers and test servers. Assist the team members in completing their tasks. Project AXP-PHX-DEL-IDN-SDM 10-11 Customer American Express Travel Related Services Period 2 months Role Team Member Description IDN is an active and centralized repository which holds data from different AMEX application and vendors. IDN provides a platform and robust environment so that AMEX can access data rapidly and easily, Also can provide better service to their customer. Skills Basic SQL Commands and Unix Responsibilities Daily production job monitoring. Take care of failed mainframe jobs and fix the failure. Co-ordinated with Developer as well as business. Used manage now and citrix to assign the issues. Monitor the jobs on citrix engine.

Project Hand Holding Support Customer CENTRAL BANK OF INDIA Period 2.5 years Role Team Member Description It is one of the largest domestic projects in India, TCS is the Vendor and Systems Integrator for Development, Customization, System Integration and Implementation of Core Banking Solution at CBI. The deployment is aiming towards a high-performance, 24x7 banking facility powered by state-of-the-art "build a better world around us". This comprehensive solution will enable the client CBI to provide a fully computerized Core Banking Solution at approximately 3000+ branches across the country. It is an Application Support and maintenance project for the Centralised Core Banking application B@ncs24. Skills Cobol, Basic commands of SQL (Oracle 9i), Unix and FTP. Responsibilities Maintain and Support branches database and front-end application. Good experience of manual testing on different functionalities pertaining to retail banking. My contributions include supporting the branches, which were facing problem in firing transactions and bringing branch to core for a newly migrated branch. Handled several Customer issues and get a quick closure on the issue within the time lines which maintained a good relation with the customer. Looks after the salary file, clearing files uploaded by the branches. Supported the branches if they have any problem in clearing cheques and drafts and issues regarding remittances and RTGS. In this project, I have handled the technical and functional support for the RTGS, Remittances, Clearing module, managing the bank's functional helpdesk and backend technical issues. I have provided the maintenance to the programs. It includes a number of COBOL batch and online programs as well as HTML screens with Oracle as database and SQL as database query language. The B@NCS24 applications contains other modules with which the module has to interface and interact, enabling integral functioning of the software. Solved IR's with proper solution document and preparing Functional Specifications Conducted meetings with the clients to gather their requirements and knowledge it to developers after studying the feasibility study and projecting these reports to the senior management that would help them in understanding the requirement of the clients. Created a smoother communication channel between the team and the client thus created a robust methodology between both the team and hence playing an effective role of an analyst within the team.