Nariender Kumar Mishra

nariender.mishra@gmail.com
Beta-I, Greater Noida
Uttar Pradesh, 201310
Mobile: 8981808651

ACADEMIC DETAILS
 ICSE X [2009] with aggregate of 86.2 from Council for Indian School Certificate Examination.
 ISC XII [2011] with aggregate of 82.5 from Council for Indian School Certificate Examination.
 BCA [2014] 6.33CGPA from Mewar University.

WORK EXPERIENCE
 Working as Sr. RPA developer in WIPRO from 24-03-2014 to till date.

Current Responsibilities

 To build out Desktop and Server based solutions utilizing VBA, VB.Net, SQL, UiPath RPA,
Macro Express.
 Systems analysis, design, clean coding, testing, debugging, installation & support.
 Building and modifying custom business applications.
 To Liaison with other areas of the company affecting technical support.
 Writing documentation to describe programming development, logic, and coding.
 To deliver across product life cycle, from concept/requirements to final product.
 Providing application support, demo/presentation to clients.
 Hiring and Training new resources on both technology and Platform.
 Administrating multiple Windows as well as Linux servers as supporting Installation, deployment,
Compliance check, resource monitoring and hardware/software maintenance.
 Currently leading a team of 10 Automation Analysts.

PROJECTS UNDERTAKEN

• Rework GUI
Description: An Automated Work Station for Rework Claim Processors with various robotics
enabled interfaces and quick solutions. It earned Several Awards including Global Quality
Challenge and a NASSCOM award for WIPRO. The estimated client benefit from the project is
$1.2Mn
Duration: 1 year
Role: Lead Developer
Team Size: 5

Sensitivity: Internal & Restricted

• Blaze
Description: A CSR assistant tool for Provider data operations side of HealthCare business,
which assists the CSR with proper script with relevant data depending upon the scenarios. It also
updates the two simultaneous platforms (A web based portal and an AS400 terminal) with the
inputs received from the Provider over the call. It saves 50% of the AHT overall and ensures
quality.
Duration: 3 months
Role: Lead Developer
Team Size: 3

• Shark
Description: An inventory Management tool for the Provider Contract and Data Management
LOB of HealthCare Client. It handles daily inventory allocation and data reporting over the floor.
It has been
Deployed among 1000 users across the site
Duration: 4 months
Role: Lead developer
Team Size: 5

• SuperMPP Autobot
Description: An Autobot that automatically processes certain Transaction for Provider Contract
Data Management LOB without any human intervention, which brings down the AHT of the
transactions from 600secs to
15 secs with 100% Accuracy
Duration: 2 month
Role: Lead developer
Team Size: 3

• NICE WORKSTATION
Description: An automated inventory Allocator that distributes complex Inventory automatically
among the end users with different Skill Set. It follows all the Inventory protocols regarding
Aged work, Priority issues and Urgent assignments.
Duration: 4 months
Role: Lead Developer
Team Size: 5

• WLTP Analysis
Description: An automated Analysis solution that Analyzes failed WLTP API calls using
reference from different sources eg: OneDrive Excel sheets, REST APIs, SQL Queries etc. This
has brought the Analysis time down from 5 mins to 10 secs and it runs unattended to process
approx. 30k failed calls daily.
Duration: 4 months
Role: Lead Developer

Sensitivity: Internal & Restricted

• Shopee & Salesforce Automation
Description: An automated Shipping escalation system that escalates the expedited cases in
Salesforce which crossed certain Shipping timelines and criteria. It uses Google Script to take
input from user and update the Orchestrator Queue using Orchestrator API to trigger the bot in
untended mode and rest of the job is done. It sends automatic Mail Alerts for any failure of the
Escalation Cases.
Duration: 1 month
Role: Lead Developer

• Opera Oracle Automation:

Description: This is two front automation for the Hotel industry clients who use Opera PMS
systems to manage their Hotel bookings. First is Opera PMS JAVA application automation for
the clients that do not have access to Opera Web Services. It’s a legacy application that is
automation using UI element handlers. Second is OWS automation for the clients that has license
to Opera Web Services. Its SOAP API based automation that manipulates and sends SOAP API
calls to do various functions in Hotel Booking Managements.
Duration: 3 months
Role: Lead Developer

SKILLS
• Certified UiPath Advanced Developer and UiPath Solution Architect.
• Good working knowledge of VB.NET, VBA, VB Script, SQL, Automation Anywhere 10.3 -
AA2019, Macro Express, Web Scraping.
• Good verbal & written communication & presentation skills.
• Ability to exercise managerial judgement and perform as a mentor.

• Knowledge of healthcare management systems is mandatory

• Ability to work & communicate with people across organizational units.

• Ability to think strategically & translate strategy into action plans.

• Knowledge of Client and end user requirement.

Sensitivity: Internal & Restricted

DECLARATION
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the
responsibility for the correctness of the above-mentioned particulars.
Date: April 2021
Place: Greater Noida, India
(Nariender Kumar Mishra)

Sensitivity: Internal & Restricted