TESCRA SAP Practice Profile

TESCRA as a global consulting organization has an end to end mature ERP Practice that is helping
customers plan, implement, manage and support their SAP, Oracle and Peoplesoft implementations.

The TESCRA team’s experience with large industry specific end to end engagements has enabled us
to cultivate strategic relationships around the globe with Fortune customers from diverse industries.
Tescra is leveraging on these capabilities, experiences and knowledge base to help its customers
achieve significant competitive advantage in the marketplace.

TESCRA’s SAP Capabilities

To achieve the optimum result out of the SAP Implementations, TESCRA brings a unique combination

of multi-skilled technical, functional as well as techno functional consultants from diverse industry
knowledge across the globe. TESCRA’s Techno-functional consultants understand customer’s
business requirements and instrumental in delivering the best possible solution to bridge the gap with

industry benchmarking.

Our success has stemmed from identifying the core business challenges, providing best breed of
solutions and round the clock support to minimize risks.

TESCRA has the capability to deliver quality SAP Solutions in the following areas:

• SAP Business Consulting

TESCRA has a strong consulting practice with pool of Consultants of varied domain and SAP

implementation experience across Globe and different industry segments. This expertise plays
a significant role towards the growth of our Business Consulting division. We help our Clients

at each and every stage of pre-implementation / pre-project execution. We work very closely
with our clients to understand their current business and IT environment with a clear
understanding of future environment and help them in taking the right decisions on ERP
product selection, Scoping, Server sizing, and System diagnostic study etc. Our expertise in
conducting BPR study and capability to evaluate several ERP products to arrive at the right
product selection coupled with our vast experience in providing quality SAP services puts us
way head of others.

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• SAP End to End Implementation

TESCRA is a partner that understands your business objectives and can effectively manage

the implementation & deliver solutions tailored specifically to your needs. We help reduce
costs by streamlining processes and providing expertise as needed. Seamless integration of
onsite offshore delivery model helps to timely delivery of quality projects. We work to build a

stable implementation environment by:

o Scoping study to understand Client’s Business and to map the processes in SAP

o Detailed Techno commercial proposal

o Server sizing study

o Project Management Methodology - ASAP

o Industry knowledge and best practices

o Technical support (hardware, software, system administration, interface monitoring)

o Project support (upgrades, integration with new packages, new development)

o User support (help desk support, troubleshooting)

o Training and development

o Provides consistent, reliable support and training for end users

o Post implementation support

• SAP Version Upgrades and Migration

TESCRA has designed a detailed roadmap to help customers realize positive RoI from a
highly successful upgrade. We have a pool of experienced SAP professionals with rich
expertise on upgrade projects for global clients. We benchmark ourselves to achieve these

factors to have a successful upgrade:

o Thorough impact analysis, listing all modifications, custom objects and enhancements,
and checking SAP notes.

o Accurate hardware sizing to ensure maximum return on investment.

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 o Realistic and detailed project plans that depict duration and dependencies of all tasks,
technical and functional.

o A business continuity plan to minimize downtime.

o Adaptation and adjustment to the new application version and its functionalities.

o Effective change management and thorough training of all key stakeholders

• SAP Global Template Design and Rollouts

TESCRA has SAP consultants having wide experience over various geographies and
industries. We adopt Template based approach to execute the deliverables in much faster

and effective manner.

Our key focus areas are:

o Global Business process definition

o Implementation strategy

o Legal requirements

o Global system topology

o Data Management

o Security

o Business process standardization

o Management of global activities

o Change Management

• SAP Integration

TESCRA’s SAP Practice brings extensive expertise on the Enterprise SOA Platform and SAP
Netweaver Suite with consulting and delivery experience on integrating SAP using XI,

designing and deploying SAP Portals, Data warehouses and other solutions.

Our key areas of focus on the Netweaver platform are:

o Netweaver Application Server and SOA based solutions

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 o XI Integration

o SAP Portal

o Data warehousing with BIW

o Master Data Management

• SAP Application Maintenance & Support (AMS)

TESCRA brings state-of-the-art SAP Application Maintenance Support by deploying multi-

skilled resources with rich experience. TESCRA offers end-to-end solution in SAP
Maintenance and Support to ensure smooth running of SAP System. This includes support for:

Routine System Maintenance, which covers:

o 24 X 7 surveillance on system performance and proactive loss of business reporting.

o Maintenance of scheduled jobs, report the failures in time and follow-on the resolutions.

o Maintain security issues of the existing user profiles for smooth running of the system.

o Maintain routine backup for the system and the data.

o Regular System updates by applying latest patches released by SAP.

Technical Support covering:

o Issue Management and Bug Fixing

o ABAP Coding & Testing

o Performance enhancements and testing

o System Authorization (SAP security)

Functional Support for the following:

o Customization and implementation of new SAP modules or functionality

o Business Process Re-engineering

o SAP Processes Mapping

o Functional enhancements and testing

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TESCRA’s SAP Practice offers the following value proposition to our customers:

• Leverage best-in-class SAP functionalities

• Robust implementations and faster rollouts

• Ability to strategize the implementation path at any stage of implementation

• Proactive solution framework building approach by understanding customers’ future

needs.

• Support from Center of Excellence (CoE) De-risked upgrades

• Dependable production support

• Best of quality development

• Substantial cost savings through our global delivery model

Success Stories

TESCRA SAP Implementation experiences include:

• ERP / ECC 5.0/6.0 for:

o US based Pharmaceuticals Company: Overall project management, post

implementation support

o SAP add-on modules for a Cosmetics and Beauty Products co: Full life-cycle
implementation of SAP R/3 HR module for the client in an onsite, offshore
development environment.

o SAP add-on modules for a large Manufacturing company: Implementation FICO, SD

and PP

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 o SAP BASIS Administration and security support for a large US-based
telecommunications provider

o SAP BASIS Administration and security support for a US-based utilities company.

• SAP Netweaver implementations:

o SAP XI Integration for a large Oil company: Integrate client’s web based ordering

system with the SD and MM Modules using SAP XI.

o SAP Portal Implementation a large biotech company

• SAP BI/BW Implementations:

o SAP BW implementation and support for a large global telecommunications player

o SAP BI upgrade from BW 3.5 to BI 7.0 for a US-based utility company

• SAP Industry Solutions Implementations:

o IS: Oil and Gas implementation for US-based Oil company

o IS: Utilities for US-based electricity generation and power trading company

o IS: Utilities for a UK based electricity distribution company

o IS: Media for a US based media and entertainment provider

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