End-to-end Infrastructure Services

We are a one-stop shop for all SAP Infrastructure services for both traditional and HANA
powered SAP solutions. Whether your environment is on-premise or cloud or hybrid, we
ensure continuous and e cient operations at predictable fixed costs to help you get the
best value out of your infrastructure.

Administration

● Daily & Hourly Monitoring, Troubleshooting & Resolution

● System & Database Administration (Oracle, SQL, DB2, Sybase)
● Client Administration for ongoing operations & special requirements
● Business continuity planning with system backup and data recovery

Maintenance & Support

● Application of Support Packages and OSS Notes

● Solution Manager operations & custom code management
● Job Scheduling & Monitoring (SAP, Redwood, Tidal, Tivoli etc)
● In-depth analysis, recommendations & support on architecture, data recovery,
system performance etc.
● Landscape Management (SAP LaMa) to simplify, automate and centralize
landscape operations

Upgrades & Migration

● Readiness assessment, implementation and support

● Migration strategy for S4 HANA & Solution Roadmap
● Technical & Functional upgrades

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SAP S/4HANA
SAP S/4HANA is an in-memory business suite that delivers simple enterprise functions in
the digital landscape. We provide consulting and implementation services for SAP S/4HANA
to speed adoption and accelerate your transformation. Migrating to S/4HANA gives you a
single source of truth for business data and connects Big Data and IoT to transactional
processes to help you make better decisions faster. However this can quickly become
complex and costly. We help you assess S/4HANA readiness of enterprise, establish a
business case and rapidly deploy the solution.

Services

● Readiness assessment and solution roadmap with S/4HANA business case

● Impact assessment in relation to migration, data, custom code, interfaces and L4
business processes to discover potential opportunities, savings as well as obstacles
● Process redesign in accordance with business case
● S/4HANA migration with best practices that minimize risk and accelerators that
maximize savings

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FIORI
Leverage SAP Fiori & UI5 to drive adoption of technological as well as organizational
changes by creating apps that provide delightful user experience to employees & business
partners. Di erent SAP modules are no longer silos requiring complex custom programming
to integrate operations & data across functions. Our Fiori services help you seamlessly
integrate businesses & functions alike to simplify operations and enable powerful analytics.
If you are new to Fiori and don’t know where to start, our standard Fiori o ering with
pre-configured features will help you get a head start.

User Experience

● A simple, responsive and personalized user experience based on modern design

principles
● Role based: Built around specific tasks performed by each employee with intuitive
design that gives them what they need
● Centralized: All apps necessary for a user are centralized on a launchpad with
easy-to-use interface
● Responsive: Apps tuned for best performance and high responsiveness with users
being able to switch between devices such as desktop, tablet, smartphone.

Applications

● Standard Apps for common business scenarios

● Enhancement of existing apps as well as custom app development
● Ideas for new apps to meet business challenges
● Enable mobility to users across devices & lines of businesses
● Improve productivity of users habituated to SAP GUI transactions

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Security & Risk Management
Maintaining a robust, responsive and compliant security architecture is becoming
increasingly complex and challenging. Our team of dedicated Security experts can help
simplify it for you. We provide a dedicated team of highly-trained SAP security consultants
and a more strategic approach to the management of your environment, seamless
interactions with our team and faster issue resolution.

Services

● System Monitoring including user activities, security policy violations, inactive

logins, unused credentials & roles, etc. to optimize security
● Design and construction of roles, management of day-to-day operational
requirements such as user changes, identification and implementation of security
changes to minimize risk of unauthorized system access
● Troubleshooting and resolution of complex authorization issues
● Audits of role & transaction assignments, user & role changes, segregation of
duties reports, periodic role validation etc.

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Data Governance & Services
Add content.

Content

● Content

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SAP Implementations & Upgrades
We provide a seasoned team, industry best practices and specialized tools to ensure
successful Implementation SAP Solutions. We understand all aspects of SAP products,
business challenges and industry trends to help you minimize risk and maximize value
creation in any SAP deployment. Our services are designed to simplify and accelerate
solution implementation so you can start realizing business benefits straight away.

Implementation

● Project planning to create detailed solution roadmap based on your business

requirements and challenges and a project plan with solution scope and staffing
requirements.
● Business blueprinting to understand & document all business processes in scope
and produce a detailed design including system configuration and custom
development if required.
● Build & Testing by experienced & skilled resources. Multiple test cycles such as
unit testing, integrated testing & performance testing to identify & resolve
problems
● Organizational change management focused on driving solution adoption. This
includes comprehensive user training to drive operational efficiencies from day 1
of deployment.

Upgrades & Migration

● Technical upgrades & Functional upgrades while also leveraging opportunities to

improve efficiency
● Ensure stable transition between systems while achieving optimal balance
between system downtime and resourcing needs for upgrades
● Support with data migration with cleansing & transformation

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Application Maintenance & Support
We have a large pool of experienced & skilled SAP experts. We support small to large
enterprises with diverse SAP solutions and landscapes ranging from simple to complex and
solution models from fully on-premise to fully on-cloud.

Services

● Flexible and cost effective to meet specific business needs

● 24X7 Support with well defined SLAs
● System Management & Monitoring
● On Demand technical support with Reports, Interfaces, Conversions,
Enhancement and Forms (RICEF) and additional help for many other business
management functions
● Skilled tunctional Support with a range of SAP modules & solutions