8.

0 OPERATION PLAN

INTRODUCTION

Operation plan is one important step in a company or an organization. This is to ensure a smooth business and working flow. Managing an operation is crucial to guarantee that the business is able to produce products or to deliver services according to specific needs, quality and time specified by the customer. Operation management can be defined as the process of arranging and strategies business input to transform them into useful outputs in the form of product or services. By using this operation plan as our guidelines, we can ensure that our operation will operate as planned. With efficient management, leadership, competent organization and effective controlling method can transform the operation to be successful. The components in an operation system are: Business input Transformation process Output Feedback External Environment

SYMBOLS USED IN THE PROCESS CHART

SYMBOLS

TYPE & ACTIVITY

DESCRIPTION Activity that

modify,

transform or add value to OPERATION the input. To transport the material or goods from one business TRANSPORTATION location to another. Activity excellence INSPECTION quality This symbols is used during the DELAY process or of finished in that measures for

standard

materials

services

delay for the next process. To store materials or finished STORAGE place product in safe

FLOWCHART PROCESS Customers come to the shop

Customers look the sample

Present and promote to the client

Get feedback from client

Make order from client

Get the product from supplier

Deliver

CAPACITY PLANNING OPERATION HOURS

DAY OF OPERATION MONDAY - THURSDAY FRIDAY SATURDAY

WORKING TIME 8.00 A.M 5.00 P.M 8.00 A.M 5.00 P.M 8.00 A.M 12.00 P.M

BREAK TIME 1.00P.M 2.00 P.M 1.00P.M 2.00 P.M

LIST OF WORKERS Position No Monthly Salary EPF Contribution Socso (2%) (RM) Total (RM) Amount

(RM)/Person

(13%) ((RM)/ Person

Workers Driver Total

2 1 3

700.00 680.00 1,380.00

91.00 88.40 179.40

14.00 13.60 17.60

1,610.00 782.00 2,392.00

MACHINE & EQUIPMENT

Machine & Equipment In any business organizations, machines and equipment are vital to ensure the operation is run smoothly. For the company, we buy our own plant and equipments because we are thinking for a long term operation. So, the cost to renting machines and equipments can be reduced. In our operation, we do not just buy the equipments that can produce only one product but also the machines that can produce various products. LIST OF MACHINES No. Machines Quantity Cost / unit Total (RM) 1. 2 3 4 5 6 7 Plotter machine Laser machine Photocopy Machine Printer Fax Machine Scanner Laminate Machine TOTAL 1 1 3 2 1 2 1 100, 000.00 50 000.00 10,000.00 300.00 200.00 600.00 130.00 161,130.00 (RM) 100.000.00 50 000.00 30,000.00 600.00 200.00 1,200.00 130.00 182,130.00 cost Cost Of Maintenance / Month (RM)

LIST OF EQUIPMENT NO. EQUIPMENT QUANTITY COST/UNIT TOTAL COST COST FOR

MAINTENANCE/MONTH

1. 2. 3. 4. 5.

CASH REGISTER 1 MACHINE COMPUTER TABLE CUTTER STAPLER GUN BINDER TOTAL 1 2 3 2

388.00 158.00 45.00 12.00 118.00 721.00

388.00 158.00 90.00 36.00 236.00 908.00

(RM) -

MATERIAL REQUIRMENT

List of materials Ink Plotter

Quantity

Cost/unit (RM) 180.00

Amount/month

Cost/month (RM) 2,880.00

Supplier

A&S Gemilang Supplies. Petaling Jaya, Selangor. 03-62045763

Ink Printer

53.00

848.00

A&S Gemilang Supplies. Petaling Jaya, Selangor. 03-62045763

Paper A0 A1 A2 A3 A4 5 / ream 5 / ream 5 / ream 5 / ream 5 / ream 156.80 10 10 10 12 15 1560.80 880.50 440.50 235.20 130.35 Paperzone, Melaka, Malaysia. 016-2153625

88.50 44.50 19.60 8.69

Comb binder

118.00

354.00

Paperzone, Melaka, Malaysia. 016-2153625

Transparent

5 / ream

98.00

784.00

Paperzone, Melaka, Malaysia. 016-2153625

Tape

30 / pcs

180.00

13

2,340.00

Paperzone, Melaka, Malaysia. 016-2153625

Laminate paper

5 / ream

39.93

199.65

Paperzone, Melaka, Malaysia. 016-2153625

TOTAL

10,653.00

SCHEDULE TASK AND RESPONSIBILITY Operator 1. Ensure the process of the producing services run smoothly 2. Ensure all stock and equipment are sufficient and maintained 3. Ensure that the stock needed is constantly available for companys usage. 4. Acts as supervisor getting stock from supplier

TABLE OF REMUNERATION

Position

No Monthly

Salary EPF

Contribution Socso (2%) (RM)

Total (RM)

Amount

(RM)/Person

(13%) ((RM)/ Person

Workers Driver Total

2 1 3

700.00 680.00 1,380.00

91.00 88.40 179.40

14.00 13.60 17.60

1,610.00 782.00 2,392.00

OPERATION AND COMPANY LAYOUT LAYOUT OF GROUND FLOOR

ENTRANCc ecceceCEEE CASHIER SHOW

OPERATION ROOM

TOILET

LAYOUT OF FIRST FLOOR

SURAU

CEO

ADMIN PANTRY MARKETING

FINANCIAL

DESIGNER

TOILET

LOCATION STYLE DESIGN ENTERPRISE

No. 14 Jalan Tasek 59 Bandar Seri Alam, 81750, Masai, Johor Bharu.

FACTORS CONSIDERED FOR THE CHOICE OF THIS LOCATION 1. Distance from raw material and supplier. Our business location is near with the customer and client. All of our customers came from Johor 2. Price of rental. The price of rental for the shop is reasonable. 3. Infrastructure The surrounding of the shop is well developed and fully equipped with highways to state capital Johor Bharu and do have education institutes surround the shop. Other facilities include; 1. Petrol station 2. Financial institution; Maybank 3. TNB 4. Government Sector- JKR 5. Post office

6. Medical centre 7. Police station.

OPERATION OVERHEAD

ITEM

COST MONTH (RM )

COST YEAR ( RM )

Water Bill

50.00

600.00

Telephone Bill

100.00

1200.00

Internet Bill

100.00

1200.00

Maintenance

4000.00

4800.00

Petrol

400.00

4800.00

Electric Bill

1000.00

12,000

TOTAL

2450.00

24,600.00

OPERATION BUDGET

ITEM

FIXED ASSET/COST`

MONTLY EXPENSES (RM)

OTHER EXPENSES

TOTAL

Overhead cost

2,450.00

2,450.00

Machines

182,000.00

182,000.00

Equipment

908.00

908.00

Material

10,653.00

10,653.00

Maintenance

4,000.00

4,000.00

Workers (Salary EPF SOCSO) + + 2,392.00 2,392.00

TOTAL

182,908.00

17,103.00

202,403.00