You are on page 1of 2

Augusta

706-733-5555

|

800-497-5554

|

GA LIC 205166

Birmingham
205-945-7001

|

800-799-3699

|

AL LIC 1

Chattanooga
423-267-9609

|

800-659-3468

|

TN LIC 685

Columbia
803-227-0112

|

800-497-5554

|

SC LIC 1845 1846

Cullman
256-739-0224

|

800-794-3341

|

AL LIC 73

Gadsden
256-546-3341

|

800-447-9140

|

AL LIC 80

Huntsville
256-721-0122

|

800-363-4776

|

AL LIC 94

Jackson
731-422-9992

|

800-266-2154

|

TN LIC 1571

Knoxville
855-756-6561

|

800-659-3468

|

TN LIC 685

Melbourne
321-254-8877

|

800-673-5968

|

FL LIC EF20000960

Nashville
615-269-4448

|

800-787-5715

|

TN LIC 183

270-444-7772

|

800-599-1884

|

TN LIC 1417

Prattville
888-268-1448

|

AL LIC 151

Savannah
912-233-0043

|

800-655-0042

|

GA LIC 205624

Tuscaloosa
205-553-4776

|

800-725-2765

|

AL LIC 72

ADS Security 3001 Armory Drive, Suite 100 Nashville, TN 37204

Paducah

Help us reduce false dispatches by updating your emergency contacts. Have your password ready and call ADS at 1.800.787.5715 to request a copy of your current emergency contacts.

Site Address:____________________________________________________________

City:__________________________________ State:________ Zip:_______________

A false dispatch is a security system false alarm due to user error, poor system maintenance or an unknown cause, resulting in local emergency response.

They overload local law enforcement and divert valuable resources from real emergencies. They are a nuisance to your neighbors and desensitize them to alarms and actual incidents of crime. They can cost money - many jurisdictions impose costly fines for excessive false alarms. They make you reluctant to use your alarm system for fear of setting off a false alarm.

ALWAYS NOTIFY ADS PRIOR TO:
• • • • • • •

Emergency Call List Form

Your Name:__________________________________________________________

Phone Number:_______________________________________________________

Educate everyone who uses your alarm system on correct use of the system and how to properly cancel a false alarm. Make sure all of your alarm system users are equipped with the appropriate passcode. Test your system regularly to ensure it is functioning properly. Call the ADS Monitoring Center at 1.800.787.5715 to conduct a system test. Service and maintain your system (including batteries) regularly. Visit adssecurity.com to learn about our affordable Service Agreements. Update your contact information with ADS annually. Pet owners - choose a system with pet immune motion detectors so that your pets do not accidentally trip the alarm system.

1. Do not panic - there is time to correct your error. 2. Reset your system. Keep your ADS Alarm System User Manual nearby for detailed instructions. 3. Do not leave the premises until speaking with an ADS Monitoring Center Operator. If you do not receive a phone call from ADS immediately, call 1.800.866.6486 and have your passcode ready.

Contact Names (we recommend listing home/site owner first)

HOW TO PROPERLY CORRECT A FALSE ALARM

interim version

FADP093011

1

2

3

4

5

All changes made to your security information must be received by the ADS Data Entry Department. Please see the attached form for information on contacting us.

CUT HERE

UPDATING YOUR ACCOUNT

FAX FORM: 1.800.214.1312

SCAN & EMAIL FORM: data@adssecurity.com

HOW CAN YOU HELP?

( ( ( ( (

Testing your system Remodeling (sanding, painting, changing doors or windows) Changing phone systems/phone numbers Selling your home Changing alarm batteries Fumigating Becoming a pet owner

Phone Number

WHAT ARE THE EFFECTS OF FALSE  DISPATCHES?

ADS practices Enhanced Call Verification (ECV) in an effort to reduce false dispatches. When an alarm is received, ADS will first call your premise number and ask for your passcode. If there is no answer, ADS will call your first emergency contact prior to dispatching emergency response. Please note, ECV does not affect our response to hold-up, panic or fire alarms.

) ) ) ) )

MAIL FORM: ADS Security 3001 Armory Drive, Suite 100, Nashville, TN 37204

q Work

q Work

q Work

q Work q Cell q Home

CUT HERE

q Cell

q Cell

q Cell

q Home

q Home

q Home

q Home

q Cell

q Work

WHAT IS A FALSE DISPATCH?

HOW IS ADS HELPING?